Hilton Garden Inn Freeport Downtown

Hotels
Hilton Garden Inn
9 (593 reviews)
5 Park Street , Freeport , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Deceptive billing practices
Breakfast could be better

Categories

Cleanliness
8.46
Rooms were nice and clean.
Service
9.43
Employees were great and very friendly.
Location
9.97
Centrally located for shopping and restaurants.
Room Quality
8.42
Room selection could have been better.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
9.41
Good value given the location and amenities.
Food and Beverage
7.96
Breakfast was just fair.
Overall Experience
9.43
Overall a nice place for shopping.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:47

Property Description

Convenient Location and Shopping

Located in the heart of Freeport Village, Maine, Hilton Garden Inn Freeport Downtown offers easy access to over 100 shops within walking distance.

Relaxation and Fitness

Guests can unwind in the indoor swimming pool and hot tub, stay active in the well-equipped fitness center, and take care of work tasks in the 24-hour business center.

Dining Options and In-Room Comfort

Indulge in delicious meals at The Great American Grill restaurant for breakfast and dinner, grab snacks at the 24-hour convenience store, and enjoy in-room amenities like mini-refrigerators, microwaves, and coffeemakers.

Book now to experience a perfect blend of convenience, relaxation, and comfort at Hilton Garden Inn Freeport Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.43
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 593 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
K
Keith couple us
10
2026-03-17 via Nuitee
J
John solo_traveller us
6
It was ok. If I was returning to Freeport I would come to your hotel again
Pros:

I think the breakfast was a typical offering.
Nothing stood out to make it any different.

Cons:

Parking lot being across the St. from hotel wasn’t the best. Railroad tracks and moving trains 30-50 ft from my room!

2026-03-14 via Nuitee
F
Fitzpatrick extended_group us
10
Perfect!
Pros:

Good choices

Cons:

Nothing!

2026-02-27 via Nuitee
C
connie couple us
9
2026-02-23 via Nuitee
C
Cody extended_group us
1
Pros:

Clean, nice hotel

Cons:

Staff was rude at the desk, loud guests above us.

2026-02-11 via Nuitee
D
Dream31519472292 Couples Newfoundland, Newfoundland and Labrador
10
Always Predictable
Pros:

We stay at this Hilton at least four times a year. As a matter of fact it is one of our favorite stopping spots.
Reservations are easy and friendly.
The front desk staff is always respectful and kind to everyone.
Jimeel always greets us with a smile and is helpful during our stays.
The morning breakfast team create an atmosphere that's inviting.
Thanks, Krystina it is always great to see you.
The bar in the evening is relaxing with great food. Thanks, Michelle for your great service.
The menu in the bar offers lots of varied options.
The rooms are always clean.
The pool and gym are clean.
Thanks, Nick for helping us get the perfect room.

2026-02-09 via Tripadvisor
D
David couple gb
9
Really lovely stay with every need met.
Pros:

Liked pool area.
Loved coffee station in foyer

Cons:

Missed hot tub

2026-02-08 via Nuitee
S
Serge extended_group ca
8
2026-01-27 via Nuitee
W
WILLIAM couple us
10
Really enjoyed visiting Freeport Me. The Hilton Garden Inn stay added to it. Will be back.
Pros:

The Hilton Garden Inn in downtown Freeport is excellent. Staff very friendly, easy walk to LL Bean, restaurant options good. I would recommend. Nice hotel in a cool town.

Cons:

not applicable for our visit.

2026-01-22 via Nuitee
J
Janice family_with_children us
8
2026-01-22 via Nuitee
C
Christopher family_with_children us
8
2026-01-20 via Nuitee
A
Aman Yvette couple ca
8
Parfait
Pros:

Très bel hôtel et très propre

Cons:

Le petit déjeuner. Le buffet ne propose pas trop de choix

2026-01-20 via Nuitee
T
Tom couple us
9
Very nice, would stay again...
Pros:

Clean room, good breakfast

Cons:

Shorter gym use hours as our room was next to it.

2026-01-20 via Nuitee
J
Jay solo_traveller us
8
Very nice reasonable price
Pros:

My second stay the room was very nice, well lit. I'm 324.
The first night room 201 was dark.
It needs more lights.

Cons:

More lights in the rooms 201

2026-01-19 via Nuitee
S
susan couple us
10
Staff very friendly and helpful specifically Sonia at front desk .
2026-01-19 via Nuitee
A
Adam family_with_children us
10
2026-01-19 via Nuitee
H
Heather couple us
8
2026-01-19 via Nuitee
S
Sheila family_with_children us
10
2026-01-19 via Nuitee
M
Michael couple gb
8
Despite the comments I would use again
Pros:

Location, room size

Cons:

Buffet Breakfast was included but was charged extra for using the menu. (Should inform guests when ordering)
Room heater was very noisy

2026-01-11 via Nuitee
L
LaDona couple us
10
Pros:

Location, cleanliness, staff and pet friendly

Cons:

No complaints

2026-01-10 via Nuitee