Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleaning issues
Inconsistent breakfast quality

Categories

Cleanliness
8.04
Some rooms mentioned as not well cleaned, affecting the sentiment.
Service
9.51
Exceptional service noted across multiple reviews, particularly from staff like Orchi and Mahfuz.
Location
9.05
Great location with views of the river and proximity to shopping.
Room Quality
8.5
Rooms generally well-received with some comments on cleanliness.
Amenities
8.53
Good amenities, though some specific services like pool reservation are noted as inconvenient.
Value for Money
8.49
Good value for the price, complimentary upgrades mentioned.
Food and Beverage
8.04
Breakfast quality noted for improvement but overall satisfactory.
Overall Experience
8.61
Positive experiences highlighted, with guests planning return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:11

Property Description

Riverfront Location and Convenient Access

Situated on the south side of the River Thames, Park Plaza London Riverbank offers easy access to iconic London landmarks such as the London Eye and Houses of Parliament. With the London Underground just 650 metres away, exploring the city is a breeze.

Wellness Facilities and Fitness Center

Unwind after a day of sightseeing in the hotel's fitness centre, complete with TechnoGym equipment, free weights, and a relaxing sauna and steam room. Guests can also take a dip in the indoor pool for a refreshing break.

Luxurious Rooms with Stunning Views

Each air-conditioned room at Park Plaza London Riverbank boasts modern amenities including flat-screen TVs, EU/US power sockets, and minibars. Upgrade to a room with a view of the River Thames and London skyline for an unforgettable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Park Plaza London Riverbank now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. Our groups team will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.6
Based on 16658 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.61
S
Shoaib • couple • gb
10
Pros:

Nice location
Very clean
Staff so humble

2026-04-25 • via Nuitee
C
Candice • couple • gb
10
2026-04-25 • via Nuitee
M
Mike • solo_traveller • gb
10
Pros:

Great location - river views from room. Rooms spotless. Sauna and small pool accessible. Friendly staff.

2026-04-25 • via Nuitee
C
Ciara • couple • ie
10
Pros:

The staff were so helpful, friendly and they provided a luxurious experience

2026-04-25 • via Nuitee
M
Mario • couple • de
8
2026-04-25 • via Nuitee
A
Andrea • solo_traveller • at
9
2026-04-25 • via Nuitee
A
Aoife • solo_traveller • gb
8
Pros:

The sauna was good. We liked the room too. Clean and comfortable.

Cons:

No door on the ensuite?

2026-04-25 • via Nuitee
J
Joanne • solo_traveller • gb
10
Pros:

Beautiful hotel, very helpful staff. Even got a free upgrade on arrival. Thank you

Cons:

Only plug socket on one side of the bed but wasn't a problem for us at all

2026-04-25 • via Nuitee
A
Agnes • solo_traveller • gb
8
Pros:

The staff were very kind and friendly. The spa is simply amazing after a long day. The breakfast was excellent, and it was thoughtful that there was a separate treats table just for children

2026-04-25 • via Nuitee
A
Andrea • couple • ch
9
2026-04-25 • via Nuitee
Z
Zarina • solo_traveller • gb
10
2026-04-25 • via Nuitee
X
Xiaosheng • family_with_children • gb
10
Exceptional stay
Pros:

Staff was friendly. The room is big enough. There are essentials for the entire stay. Great automated electroc system.

Cons:

The location is a bit far from the nearest underground station.

2026-04-25 • via Nuitee
V
Volosciuc • couple • md
1
Pros:

Nothing

Cons:

Rooms

2026-04-25 • via Nuitee
D
Deborah • couple • au
10
Pros:

We had the river view was a nice outlook

2026-04-25 • via Nuitee
G
Gary • couple • gb
10
2026-04-25 • via Nuitee
L
Luis • family_with_children • pt
9
London escapade
Pros:

Great Location, attentive staff, very good breakfast.
Spacious room with a confortable bed and with a view of the Thames.

2026-04-24 • via Nuitee
S
SRBOLJUB • couple • gb
10
Incredible London Gem 💎
Pros:

Staff were absolutely fantastic!! We asked for a view and got a sensational one. Can’t wait to return.

Cons:

Honestly there is nothing that wasn’t spot on.

2026-04-24 • via Nuitee
J
Jos • family_with_children • nl
9
Pros:

Perfecte locatie voor diverse activiteiten hartje centrum.
Uitzicht over Thames is echt fantastisch. Prima ontbijt, kortom echte aanrader!

2026-04-24 • via Nuitee
L
Lynn • couple • gb
10
Never fails to meet expectations !
Pros:

Wonderful

Cons:

Nothing

2026-04-24 • via Nuitee
V
Veronika • extended_group • gb
9
Pros:

The room was very comfortable and I especially appreciated having air conditioning in the bedroom. The hotel’s location was also excellent, making it very convenient for getting around.

Cons:

The restaurant was quite disappointing, especially during dinner service. Prices were very high-even for central London, but the food didn’t match the cost in terms of quality or taste. Overall, not great value for money.

2026-04-24 • via Nuitee