Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleaning issues
Inconsistent breakfast quality

Categories

Cleanliness
8.04
Some rooms mentioned as not well cleaned, affecting the sentiment.
Service
9.51
Exceptional service noted across multiple reviews, particularly from staff like Orchi and Mahfuz.
Location
9.05
Great location with views of the river and proximity to shopping.
Room Quality
8.5
Rooms generally well-received with some comments on cleanliness.
Amenities
8.53
Good amenities, though some specific services like pool reservation are noted as inconvenient.
Value for Money
8.49
Good value for the price, complimentary upgrades mentioned.
Food and Beverage
8.04
Breakfast quality noted for improvement but overall satisfactory.
Overall Experience
8.61
Positive experiences highlighted, with guests planning return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:11

Property Description

Riverfront Location and Convenient Access

Situated on the south side of the River Thames, Park Plaza London Riverbank offers easy access to iconic London landmarks such as the London Eye and Houses of Parliament. With the London Underground just 650 metres away, exploring the city is a breeze.

Wellness Facilities and Fitness Center

Unwind after a day of sightseeing in the hotel's fitness centre, complete with TechnoGym equipment, free weights, and a relaxing sauna and steam room. Guests can also take a dip in the indoor pool for a refreshing break.

Luxurious Rooms with Stunning Views

Each air-conditioned room at Park Plaza London Riverbank boasts modern amenities including flat-screen TVs, EU/US power sockets, and minibars. Upgrade to a room with a view of the River Thames and London skyline for an unforgettable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Park Plaza London Riverbank now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. Our groups team will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

8.6
Based on 19040 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.61
8
866emree Family
10
Enjoyed every second of it
Pros:

We had a wonderful stay at this hotel and truly enjoyed every moment of it. The hotel was clean, comfortable, and beautifully maintained, and the staff were incredibly friendly and helpful. Everything was well organised, and we felt very welcomed throughout our stay.

A special thank you to Mr. Alper for his exceptional hospitality and kindness. He was always attentive, helpful, and made us feel genuinely valued as guests. His warm and professional approach made our stay even more enjoyable.

We would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay. We would be very happy to come back again!

2026-08-08 via Tripadvisor
T
The_Joss NONE Barlow, Chesterfield, Derbyshire, England
10
Great location
Pros:

The location, staff and quality of the hotel were excellent, but this was let down by a bathroom sink that didn't drain properly , obviously due to a blockage and the rain forest shower head that was caked in timescale and leaked from the connection.

We reported this and it was noted.

Not withstanding that I would definitely stay there again

2026-08-08 via Tripadvisor
D
donato extended_group gb
9
2026-08-08 via Nuitee
R
Romain solo_traveller fr
5
Pros:

Le petit déjeuner

Cons:

La chambre petite et pas adaptée pour 3
Quelques éléments ne fonctionnels

2026-08-08 via Nuitee
M
mohammad couple sa
10
2026-08-08 via Nuitee
R
Richard couple gb
8
2026-08-08 via Nuitee
D
Dawn family_with_children gb
10
2026-08-08 via Nuitee
D
Diana solo_traveller ch
8
2026-08-08 via Nuitee
A
Aid family_with_children cz
3
2026-08-08 via Nuitee
M
Meshal couple sa
10
شكرا لحسن تعامل الموظفين بداية من الاستقبال
Pros:

الموقع وقربه من ساعة بيغ بن

Cons:

لايوجد

2026-08-08 via Nuitee
R
Roberto family_with_children us
8
2026-08-08 via Nuitee
M
Mark family_with_children nl
8
Prettige locatie
Pros:

De locatie

Cons:

Niet aanvullen van koffie en maar 2 badjassen terwijl we mijn z’n 3en waren

2026-08-08 via Nuitee
K
Klaus family_with_children de
7
2026-08-08 via Nuitee
A
Andrej family_with_children sk
10
2026-08-08 via Nuitee
M
Mary solo_traveller gb
9
2026-08-08 via Nuitee
L
lindapercival2003 NONE
10
US Embassy visit
Pros:

I was in London for a US Embassy visit. The location of the hotel was perfect, a pleasant 20 minute walk along the embankment. The staff were friendly and welcoming and check in was quite smooth. The room was modern and clean and I loved the ESPA toiletries along with the fluffy white towels and dressing gown. The bed was comfortable and the mattress was firm, which is perfect for me. The room was equipped with iron, ironing board, hairdryer, safe, tea and coffee making facilities and an espresso machine. The large TV had plenty of channels to choose from. The only downside for me was the view, I was overlooked and had to close the curtains during my stay.

2026-08-07 via Tripadvisor
M
monika family_with_children nl
10
2026-08-07 via Nuitee
E
Esther solo_traveller gb
10
Pros:

The ac! The rooms are clean and comfortable

2026-08-07 via Nuitee
D
Dorothy Ann solo_traveller us
10
Pros:

Customer service and the view. The linens and towels

Cons:

Nothing

2026-08-07 via Nuitee
J
Johannes solo_traveller ch
9
Pros:

The rooms (especially the bathroom) is convenient and luxurious. Staff is friendly and very customer oriented. Check in / Check out, fast and efficient.

Cons:

The property is top but the breakfast is disappointing.

2026-08-07 via Nuitee