Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great views
Attentive staff
Cons:
Some amenities lacking
Higher pricing

Categories

Cleanliness
9.84
Rooms were reported as clean and well-kept.
Service
9.99
Friendly and attentive staff mentioned in multiple reviews.
Location
9.85
Great location with spectacular views, although some reviews noted it might be far for some.
Room Quality
9.8
Rooms well-equipped and cozy, enjoyed the views and modern amenities.
Amenities
9.33
Basic amenities provided, but noted issues like the minibar not functioning.
Value for Money
9.79
Some reviews noted higher prices typical of Swiss hotels, but quality justifies it.
Food and Beverage
9.84
Quality of food, especially breakfast, was appreciated by guests.
Overall Experience
9.99
Guests expressed a strong desire to return, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:19

Property Description

Panoramic Mountain Views and Free Wi-Fi
Experience stunning panoramic mountain views from our terrace at Hotel Bella Vista. Stay connected with complimentary Wi-Fi throughout the property, ensuring you can share your memorable moments instantly.

Gourmet Delights and Local Wines
Indulge in freshly baked pastries made by our skilled baker owner. Enjoy a wide selection of 35 different types of tea, perfect for a relaxing afternoon. Pair your meals with local wines from Valais at our bar for a complete culinary experience.

Convenient Shuttle Service
Take advantage of our shuttle service to and from Zermatt train station, available upon request for a hassle-free arrival and departure experience.

Book your stay at Hotel Bella Vista now to enjoy these exceptional amenities and more!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 15 years old stay for CHF 70 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 15 years old stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 173 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.8
Amenities: 9.33
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
F
Fridrik • couple • is
8
2026-02-12 • via Nuitee
D
David • family_with_children • ch
10
2026-02-09 • via Nuitee
C
Céline • solo_traveller • ch
10
2026-01-19 • via Nuitee
C
Christophe • family_with_children • fr
10
WONDERFUL
2026-01-19 • via Nuitee
T
Tetiana • solo_traveller • ch
10
Great experience 😍
Pros:

I enjoyed a lot my stay in this beautiful hotel. The view, hospitality of personnel and great breakfast in the morning, it was exactly what I need that weekend. The hotel is located just few steps from city center a bit on a hill, which guarantees best view on Matterhorn. I highly recommend this place and want to be back again soon!

2026-01-19 • via Nuitee
M
Mike • couple • us
10
Amazing stay
Pros:

Staff was excellent, breakfast was wonderful

2026-01-19 • via Nuitee
V
Valérie • couple • ch
10
Calme serein, excellente nourriture
Pros:

Tout

2026-01-19 • via Nuitee
M
Miriam • solo_traveller • de
10
2026-01-15 • via Nuitee
M
Madina • couple • au
9
2026-01-14 • via Nuitee
M
Meriam • family_with_children • ae
8
Very good hotel
Pros:

The service and the view

Cons:

Timing in reception

2026-01-13 • via Nuitee
A
Angel • extended_group • us
9
Pretty good. But price is not cheap.
Pros:

Very clean and new , breakfast also fresh and rich diverse. And it has spa , and free sauna room.

Cons:

Room space is little big small.

2026-01-11 • via Nuitee
S
Sandra • extended_group • ch
5
Hotel confortable pero no esta preparado para ofrecer servicio de restaurante en absoluto.
Pros:

El hotel es confortable.

Cons:

Desafortunadamente no estan preparados para ofrecer servicio de restaurante, solicitamos un Fondue plato tipico suizo, no tenian el material suficiente para proveer fuego, su cocion se apago en la mitad de la cena y no tenian otro material nuevo para encenderlo, repitieron el proceso varias veces y no funciono, el pan no era el apropiado, inclusive la senora nos dijo que era el pan para el desayuno, un desastre total.
Preferimos no arriesgarnos con los desayunos ni cenas posteriores.

2026-01-07 • via Nuitee
S
Sean • couple • gb
8
A very pleasant stay and the staff were exceptional
Pros:

Clean, well situated for all local amenities and very warm.
We had an amazing view of the Matterhorn from our room

Cons:

There was no staff in the spa

2026-01-05 • via Nuitee
• solo_traveller • ch
9
2026-01-04 • via Nuitee
S
Sonja • couple • ch
10
Sehr schöner Aufenthalt mit spektakulärer Aussicht
Pros:

Sehr freundliches aufgestelltes und aufmerksames Personal
Lage
Aussicht
Hausgemachtes Frühstück

2025-12-29 • via Nuitee
M
Mariana • family_with_children • co
10
Pros:

Service 10 -10

Cons:

The economy room is small

2025-12-27 • via Nuitee
N
Nidhi • family_with_children • in
9
2025-12-15 • via Nuitee
I
Isabelle • couple • fr
8
Endroit idéal, typique de la suisse des montagnes, un peu onéreux pour de pauvres français en crise économique…
Pros:

Emplacement dans Zermatt avec très belle vue sur le Cervin, chambre parfaitement équipée d’une salle de bain très moderne dans un hôtel façon « chalet », avec un petit-déjeuner fin et élégant tout en restant traditionnel. Nous avons aussi pu apprécier un dîner très simple, sans choix véritable, sans prétention mais agréable, nous ayant permis de ne pas ressortir en ville pour dîner en ville alors que nous étions fatigués après un assez long périple pour arriver à Zermatt

Cons:

Son prix, comme si souvent l’hôtellerie suisse…

2025-11-11 • via Nuitee
R
Ramon • solo_traveller • ch
7
2025-11-08 • via Nuitee
R
Roswitha • couple • ca
10
2025-10-23 • via Nuitee