Wingate by Wyndham Parkersburg-Vienna

Hotels
•
Wingate by Wyndham
9 (835 reviews)
1502 Grand Central Avenue , Parkersburg , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good breakfast choices
Cons:
Some complaints about cleanliness
Issues with finding the hotel location
Deposit disputes

Categories

Cleanliness
8.33
Several reviews mention cleanliness positively, but there were also reports of dirty areas.
Service
9.3
Staff was consistently described as friendly, professional, and helpful.
Location
9.34
The hotel was praised for its great location near restaurants and attractions.
Room Quality
8.79
Rooms were described as spacious and comfortable but had some negative remarks about uncomfortable chairs.
Amenities
9.32
Amenities like the pool and kitchen facilities were well-received, with some minor complaints.
Value for Money
8.78
Overall perception of good value, though there were complaints about added fees.
Food and Beverage
8.83
Breakfast received positive feedback, although there were minimal options reported missing.
Overall Experience
9.3
General sentiment indicated a very satisfying stay with recommendations for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:57

Property Description

Convenient Location
Located in the heart of Vienna, West Virginia, the Wingate by Wyndham offers easy access to popular attractions like the Grand Central Mall and Blennerhassett Historical Island.

Complimentary Services
Enjoy a range of complimentary services including a delicious hot continental breakfast to start your day right, free wireless internet access to stay connected, and luxurious Neutrogena bathroom amenities for a relaxing stay.

Amenities for Relaxation
Unwind in the 24-hour swimming pool after a day of exploring the city or playing golf at nearby courses. The hotel's completely non-smoking policy ensures a fresh and comfortable stay for all guests.

Experience comfort and convenience at the Wingate by Wyndham Vienna. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Guest must be at least 21 years of age. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PKB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 835 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
J
Jennifer • extended_group • us
7
2026-05-07 • via Nuitee
B
Belinda • couple • us
9
2026-05-04 • via Nuitee
K
Kim • solo_traveller • us
10
Pros:

Very clean staff was friendly

Cons:

Nothing

2026-05-01 • via Nuitee
T
Trisha • solo_traveller • us
8
Pros:

I liked that the pool and hot tub were usable this stay. I liked that they came in and took trash and refreshed the towels

Cons:

I don't like that they took waffle iron away and gave pancake machine. My family looks forward to staying in hotels with waffle iron 😀

2026-04-28 • via Nuitee
S
Sarah • solo_traveller • us
9
2026-04-27 • via Nuitee
C
Charlene • couple • us
9
Pros:

Building was clean and bed was comfortable. Staff was friendly and attentive.

Cons:

nothing

2026-04-27 • via Nuitee
G
Gabriell • family_with_children • us
10
2026-04-24 • via Nuitee
E
Erick • couple • us
1
2026-04-24 • via Nuitee
L
Lloyd Jones • couple • us
10
2026-04-23 • via Nuitee
H
Holly • family_with_children • us
7
Above
Pros:

The rooms are very clean and the pool was fun. However, the jacuzzis jets were broke. The staff at check in made me feel a little uncomfortable by questioning me. Then, he proceeded to put me in a room directly located by the elevator and ice machine. The hotel wasn’t booked up or anything. Once I got to my room I realized I had to go down and request another room. I honestly wasn’t as pleased with my last stay.

Cons:

Above

2026-04-22 • via Nuitee
D
Dianna • solo_traveller • us
8
2026-04-17 • via Nuitee
J
Jennifer • solo_traveller • us
7
Pros:

Easy check-in and clean facility.

Cons:

Trying to check out we had to wait for awhile due to staff not being available.

2026-04-17 • via Nuitee
E
Emil • couple • us
10
This is a very nice place to stay.
Pros:

The hotel was very nice and clean. The pool was awesome.

2026-04-15 • via Nuitee
C
Caryn • couple • us
10
2026-04-15 • via Nuitee
K
Kaysie • family_with_children • us
10
Pros:

Breakfast was great location was great . A little hard to get to but that could be google just taking us to a dead end street the

2026-04-12 • via Nuitee
R
Rebakh • couple • us
10
Everyone was excellent
Pros:

The guy that checked us in was excellent. Very nice and helpful with every question we asked him. Breakfast was great. Everything was great.

Cons:

Absolutely nothing I didn’t like.

2026-04-12 • via Nuitee
A
Aaron • couple • us
10
2026-04-12 • via Nuitee
W
West • solo_traveller • us
9
It felt like a home away from home.
Pros:

Breakfast was great, something for anyone, the staff was wonderful, and the guests were as well. I greatly enjoyed being there. It didn't feel like being stuck in a hotel, the staff were very helpful with anything, such as directions somewhere to recommendations. The beds were also so comfortable, which means the world to those with back problems! Choices of pillows for side or back sleepers was a bonus.

2026-04-12 • via Nuitee
D
Don • couple • us
10
2026-04-08 • via Nuitee
C
Companion644607 • Family
2
Do not let this hotel put you in room 101 under any circumstances. The hotel and staff do not respect your privacy.
Pros:

On Saturday April 4, 2026 we came back to our hotel room (room 101) around 8:00 pm. My husband deadbolt the door and opened the doorstop because we were in for the night. At about 8:45-9:00 pm, without knocking or any prior notice, a front desk employee opens the door to our room. He had a step in the doorway with his shoulders and head into the room before he noticed us. He said a quick “sorry” then shut the door again. My husband went into the hallway to investigate. The employee stated that “usually there are not guests in that room” and that he was looking for a hair dryer.

When my husband went to speak with the general manager about the incident, we were blamed for not securing the room properly. We examined the door more closely and came to discover two things. First, the deadbolt was not aligned with the door frame and although we thought we heard it click to lock, we were actually hearing the deadbolt being pushed into the side of the door frame. Secondly, the door stop hinge was so loose that the door could still slide through, despite us opening the clip. I took videos to show both of these issues with the door. My husband attempted to explain both door flaws to the general manager but he refused to view the door while we were there.

After ongoing discussions with the general manager, eventually he said he could provide a $20 discount from our total bill, but that we had to request the reimbursement through the third party booking company ourselves and he would approve the release of funds. We will not be returning to this hotel. We felt violated then were gaslit by management for their own system and structural failures. We were continually dismissed for raising our safety concerns.

2026-04-07 • via Tripadvisor