Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Good service
Value for money
Cons:
Noise issues
Deteriorated furniture
Distance from city center

Categories

Cleanliness
8.46
Multiple mentions of cleanliness being an issue but generally acceptable for a hotel.
Service
9.23
Staff described as pleasant, with good service overall.
Location
8.27
Some reviews mention distance from the center, impacting convenience.
Room Quality
8.72
Rooms generally comfortable and spacious, with some aging furniture.
Amenities
8.55
Some amenities are positively reviewed while others require attention.
Value for Money
8.71
Prices perceived as reasonable for the quality provided.
Food and Beverage
8.76
Food options are reviewed positively, with good value.
Overall Experience
8.93
Overall experience is favorable despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Accommodation with Modern Amenities

Hotel Nelva, located just a short stroll away from Murcia's historic center, offers a luxurious stay with a range of modern amenities. The rooms feature hydromassage showers and flat-screen satellite TVs, ensuring a comfortable and relaxing experience for guests.

Scenic Views and Relaxation

Surrounded by expansive gardens, the hotel provides stunning city views and a tranquil atmosphere. Guests can unwind on the sun terrace or enjoy the panoramic lifts for a unique perspective of the surroundings.

Delicious Dining Options

Indulge in traditional dishes from the Murcia region at the Oro Negro Restaurant, known for its fresh and flavorful offerings. Additionally, the seasonal snack-bar provides a perfect spot to grab a quick bite during the summer months.

Experience luxury, comfort, and convenience at Hotel Nelva. Book your stay now for an unforgettable getaway.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

For GPS devices, please introduce the following address: Avenida Juana Jugan 1, 30006.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 13, 2025 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13.20 per day.

Location

Guest Reviews

8.7
Based on 6504 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
A
ANA couple es
8
2026-03-21 via Nuitee
P
Pedro solo_traveller es
10
Perfecto y con todo lo q necesitaba
Pros:

Servicio y toda la calidez y comodidad de la habitación.

2026-03-21 via Nuitee
M
Maria Cristina couple es
10
Maravilloso
Pros:

Todo siempre me alojo aquí

2026-03-21 via Nuitee
A
Alba solo_traveller es
8
2026-03-21 via Nuitee
S
Sonia extended_group es
8
2026-03-21 via Nuitee
M
Marina family_with_children es
10
2026-03-20 via Nuitee
E
Emilio solo_traveller es
8
Genial
Pros:

El desayuno genial, aunque no consumo desayuno habitualmente..

Cons:

Todo es perfecto orden y disciplina

2026-03-20 via Nuitee
L
Lorenzo family_with_children es
9
2026-03-19 via Nuitee
J
Julieta couple es
9
Estupenda estancia
Pros:

Habitación, desayuno, instalaciones, atención perfecto.

Cons:

Solo añadiría que un hotel de esta categoría te recibiera con botellas de agua en la habitación y dispusiera de cafetera o hervidor con té y café (es lo habitual siendo hotel 4*).
Está algo apartado del centro pero se llega andando en 20min.

2026-03-19 via Nuitee
D
DANIEL family_with_children co
9
2026-03-19 via Nuitee
G
Garcia Navarro couple es
8
2026-03-19 via Nuitee
D
Daniel extended_group es
7
2026-03-18 via Nuitee
D
david couple gb
9
OK
Pros:

Very comfortable hotel, close to the centre. Excellent food, very large bedroom

Cons:

I would have preferred to have been told at booking that the lifts were glass elevators on the outside of the building - had I known I would not have booked given my fear of heights etc. Please make sure that this information is there where hotel have this external lifts.

2026-03-18 via Nuitee
M
miguel Ángel couple es
10
2026-03-17 via Nuitee
A
Aissam couple es
10
2026-03-17 via Nuitee
R
Rebeca solo_traveller es
9
2026-03-17 via Nuitee
F
FRANCISCO J MERIDA LOPEZ family_with_children es
9
2026-03-17 via Nuitee
M
MARTA family_with_children es
10
Pros:

Limpieza, comodidad de la habitación y camas, atención del personal, desayuno

Cons:

Un poco lejos del centro pero en general bien

2026-03-16 via Nuitee
G
Gustavo family_with_children es
8
Pros:

La atencion personal y la ubicacion

Cons:

Para ser un cuatro estrellas,tiene algunas carencias

2026-03-16 via Nuitee
L
LA HIGUERA FUSIÓN SL family_with_children es
10
Pros:

El personal de recepción,Isidro, fue maravilloso en su atención. Las instalaciones están muy limpias y renovadas, la habitación nos encantó por su limpieza y comodidad de la cama.

Cons:

Nada

2026-03-16 via Nuitee