Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Good service
Value for money
Cons:
Noise issues
Deteriorated furniture
Distance from city center

Categories

Cleanliness
8.46
Multiple mentions of cleanliness being an issue but generally acceptable for a hotel.
Service
9.23
Staff described as pleasant, with good service overall.
Location
8.27
Some reviews mention distance from the center, impacting convenience.
Room Quality
8.72
Rooms generally comfortable and spacious, with some aging furniture.
Amenities
8.55
Some amenities are positively reviewed while others require attention.
Value for Money
8.71
Prices perceived as reasonable for the quality provided.
Food and Beverage
8.76
Food options are reviewed positively, with good value.
Overall Experience
8.93
Overall experience is favorable despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:13

Property Description

Luxurious Accommodation with Modern Amenities

Hotel Nelva, located just a short stroll away from Murcia's historic center, offers a luxurious stay with a range of modern amenities. The rooms feature hydromassage showers and flat-screen satellite TVs, ensuring a comfortable and relaxing experience for guests.

Scenic Views and Relaxation

Surrounded by expansive gardens, the hotel provides stunning city views and a tranquil atmosphere. Guests can unwind on the sun terrace or enjoy the panoramic lifts for a unique perspective of the surroundings.

Delicious Dining Options

Indulge in traditional dishes from the Murcia region at the Oro Negro Restaurant, known for its fresh and flavorful offerings. Additionally, the seasonal snack-bar provides a perfect spot to grab a quick bite during the summer months.

Experience luxury, comfort, and convenience at Hotel Nelva. Book your stay now for an unforgettable getaway.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

For GPS devices, please introduce the following address: Avenida Juana Jugan 1, 30006.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 13, 2025 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13.20 per day.

Location

Guest Reviews

8.7
Based on 6504 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
S
Sheila family_with_children es
8
2026-02-15 via Nuitee
T
Tchounga couple es
8
2026-02-14 via Nuitee
D
Diego solo_traveller es
1
2026-02-13 via Nuitee
C
carlos couple es
8
2026-02-12 via Nuitee
S
SitaJuver family_with_children es
10
Pros:

Habitación amplio cuarto de baño muy completo.

2026-02-12 via Nuitee
A
ANA MARIA family_with_children es
8
Fin de semana en Murcia lo
Pros:

La recepción es espectacular

Cons:

Está un poco lejos del centro

2026-02-08 via Nuitee
T
touhami extended_group es
10
Pros:

Hotel muy smplio muy bonito me ha sorpendido favorablemente cama muy confortable hidromasaje incluido dn la ducha o sea top .

2026-01-31 via Nuitee
G
Galomarfer couple es
10
Pros:

Los colchones cómodos , la TV grande, silencioso , el trato del personal que nos dió la habitación 2 horas antes de la hora del check in ...eso gana a las clientes.

Cons:

Que la calefacción no se podía regular y había 25° en la habitación.

2026-01-31 via Nuitee
B
Borja Roman solo_traveller es
6
2026-01-31 via Nuitee
J
Javier Pizarro solo_traveller es
10
Día de negocios en Murcia
Pros:

Intimidad y comodidad. Muy buena ubicación

2026-01-31 via Nuitee
V
vanesa solo_traveller es
7
2026-01-30 via Nuitee
D
David couple es
8
2026-01-30 via Nuitee
J
Jorge solo_traveller es
10
Comodidad.
Pros:

La amplitud de la habitación. La cama extra grande y las instalaciones en su conjunto.

Cons:

Nada

2026-01-30 via Nuitee
V
Viktor solo_traveller ua
7
2026-01-29 via Nuitee
G
Gilberto couple es
9
2026-01-29 via Nuitee
C
C. Ruiz family_with_children es
10
Todo perfecto menos el tentempié
Pros:

En general todo.

Cons:

Un sándwich que no estaba nada bien y una pizza de 4 quesos que ni sabía a quesos y alrededor duro incomible.

2026-01-28 via Nuitee
M
Mark solo_traveller es
5
Ok location, breakfast ok NOT 4 Star facilities.
Pros:

Clean and tidy, breakfast good.

Cons:

WiFi was appalling, don’t rely on it if you really need WiFi I ended up linking my laptop to my mobile phone. Information that you would normally get from reception had to be asked for, it wasn’t given as part of the check in procedure, like WiFi, where the bar was, dinner available if wanted, check out time ( all of this had to be asked for it wasn’t given. There were no tea and coffee facilities in the room that i could find and not even a bottle of water(unless you paid for it from the mini bar at an extortionate price). No iron or ironing board . This would not be a 4 star hotel in most other countries.

2026-01-28 via Nuitee
I
Ignacio couple es
9
2026-01-28 via Nuitee
Łukasz solo_traveller pl
8
Pros:

Pokój w miarę przestronny - wąski, ale długi z dużą łazienką.
Wygodny materac.
Smaczne śniadanie

Cons:

Stare meble w pokoju,
Na śniadaniach mogłaby być jakaś gotowa sałatka.

2026-01-28 via Nuitee
J
José couple es
10
Estuvimos muy a gusto
2026-01-26 via Nuitee