Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.45
Issues mentioned regarding cleanliness and dust found in rooms.
Service
8.95
Many reviews highlight the helpfulness and friendliness of the staff.
Location
8.95
Multiple reviews praised the excellent central location.
Room Quality
7.45
Some rooms were noted as small or in need of renovation.
Amenities
7.95
Basic amenities provided but some need updating.
Value for Money
7.95
Mixed reviews on value considering location and pricing during peak season.
Food and Beverage
8.45
Breakfast is generally appreciated but lacks variety.
Overall Experience
8.45
Overall experience positive with some cited issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:12

Property Description

Historic Charm in the Heart of Florence
Located in Piazza Donati, Albergo Firenze offers a unique stay just steps away from Florence's iconic landmarks. The air-conditioned rooms feature classic furnishings and modern amenities, ensuring a comfortable retreat. Medieval Tower House
Immerse yourself in history at Albergo Firenze, originally occupied by the noble Donati family. Learn about its rich past, including its connection to Dante Alighieri's wife. Delicious Dining and Shopping
Indulge in an American buffet each morning before exploring the nearby delicatessens, boutiques, and eateries. Discover the true essence of Florence through its culinary delights and charming streets. Book now for an unforgettable stay at Albergo Firenze.

Important information:

Please note, the hotel is located in a Restricted Traffic Area. Access comes at extra charge. Contact the hotel to receive detailed information on how to reach the hotel by car if you choose to pay the access. Hotel can also provide information on where to park outside the Restricted Traffic Area.

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that pets up to 10 kg of weight only are allowed at the property.
A surcharge of 100 EUR applies for late check-outs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 3797 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
N
Newbster couple gb
9
Comfortable hotel in a great location
Pros:

The location was perfect, just a short walk to all the great things to see in Florence. The hotel was really nice, rooms were comfortable and the staff were all extremely friendly. Overall, it’s a very good hotel for a good price. Would definitely recommend.

2026-03-28 via Nuitee
L
Lucrezia couple it
10
Un punto di riferimento
Pros:

Personale gentilissimo, camera pulita e ambiente accogliente. Posizione centralissima

2026-03-27 via Nuitee
V
VERONIQUE couple fr
9
Très satisfaite de notre séjour .
Pros:

Accueil de tous , et son emplacement

Cons:

Un peu bruyant côté rue.

2026-03-27 via Nuitee
R
Rawan extended_group sa
1
Pros:

Very very very noisy, staff insisted to take the room key everytime we go out

2026-03-27 via Nuitee
M
Manuela extended_group de
9
2026-03-26 via Nuitee
M
Mirian extended_group it
9
Pros:

Na

2026-03-26 via Nuitee
M
Marta family_with_children ar
10
Muy lindo y agradable personal
Pros:

La ubicación excelente, el ambiente muy lindo

Cons:

Nada

2026-03-25 via Nuitee
A
Analynn extended_group us
8
2026-03-25 via Nuitee
J
jose maria family_with_children ar
8
Pros:

Ubicación

Cons:

Olor pasillos

2026-03-25 via Nuitee
Y
Ylenia couple it
7
Bello ma senza troppe pretese
Pros:

La struttura è in pieno centro, lo staff all’arrivo super accogliente, disponibile ed educato.
Letto molto comodo.
Colazione buona.

Cons:

La pulizia della stanza era non al massimo, non credo venga passata l’aspirapolvere e quando siamo arrivati abbiamo trovato il pavimento macchiato, in generale molti capelli in stanza che non potevano appartenere a noi.
L’ultima notte, trovandosi la nostra stanza su via del corso, abbiamo sentito diversi schiamazzi provenire dalla strada.
I muri della stanza molto sporchi e la polvere sui mobili

2026-03-25 via Nuitee
M
Marisa extended_group it
8
Hotel centralissimo
Pros:

La posizione

Cons:

La colazione lascia molto a desiderare poco assortita e di scarsa qualità

2026-03-23 via Nuitee
T
Thomas couple gb
10
2026-03-23 via Nuitee
T
Thomas couple gb
10
2026-03-23 via Nuitee
R
Roberta family_with_children it
4
Centrale ma vecchio e poco pulito
Pros:

Il ragazzo alla reception molto gentile, affabile ed ha cercato sempre di soddisfare i nostri bisogni. La posizione dell'hotel è ottimale, proprio nel cuore della città. Stanza spaziosa (per fortuna ce l'hanno cambiata in tempo) dotata di letto matrimoniale, letto singolo, scrivania molto comoda con minifrigo (vuoto), appendiabiti comodo.

Cons:

Non mi è piaciuto lo stato di decadimento generale della struttura. Tutto molto vecchio ed obsoleto. Si percepisce il vecchio da ogni cosa anche dagli odori. Ma la cosa più spiacevole è stata la mancanza di pulizia; per esempio il bagno, oltre ad essere vecchio di almeno 30 anni, era tutto pieno di calcare ovunque, residui di dentifricio e sapone nella parte sottostante del lavabo, wc tutto nero all'interno, etc.
Prese della corrente presenti ma non shuko o usb.

2026-03-23 via Nuitee
L
Linda couple ca
10
Pros:

Location is amazing! Breakfast was very good. Staff were very friendly.

2026-03-23 via Nuitee
L
Laura solo_traveller us
10
Amazing location and amazing staff!
Pros:

I love the location and the staff is amazing! Everyone is so friendly and helpful. I heard them speak several different languages. This is going to he my go to property in Florence.

Cons:

Everything was great

2026-03-23 via Nuitee
E
Eligio couple it
10
Ci vediamo il prossimo anno!!!!
Pros:

Tutto!!! Soprattutto l accoglienza!

Cons:

Niente

2026-03-22 via Nuitee
J
JC Vazquez family_with_children mx
7
Cumple pero podría ser mejor..... Con poco
Pros:

La ubicación es buena

Cons:

El desayuno podría ser mejor

2026-03-22 via Nuitee
F
Federico family_with_children it
8
2026-03-22 via Nuitee
S
Seda couple ch
10
Im Grossen und Ganzen alles super.
Pros:

Top Lage! Super nettes Personal.

Cons:

Frühstück könnte ein bisschen vielfältiger sein.

2026-03-22 via Nuitee