Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.45
Issues mentioned regarding cleanliness and dust found in rooms.
Service
8.95
Many reviews highlight the helpfulness and friendliness of the staff.
Location
8.95
Multiple reviews praised the excellent central location.
Room Quality
7.45
Some rooms were noted as small or in need of renovation.
Amenities
7.95
Basic amenities provided but some need updating.
Value for Money
7.95
Mixed reviews on value considering location and pricing during peak season.
Food and Beverage
8.45
Breakfast is generally appreciated but lacks variety.
Overall Experience
8.45
Overall experience positive with some cited issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:12

Property Description

Historic Charm in the Heart of Florence
Located in Piazza Donati, Albergo Firenze offers a unique stay just steps away from Florence's iconic landmarks. The air-conditioned rooms feature classic furnishings and modern amenities, ensuring a comfortable retreat. Medieval Tower House
Immerse yourself in history at Albergo Firenze, originally occupied by the noble Donati family. Learn about its rich past, including its connection to Dante Alighieri's wife. Delicious Dining and Shopping
Indulge in an American buffet each morning before exploring the nearby delicatessens, boutiques, and eateries. Discover the true essence of Florence through its culinary delights and charming streets. Book now for an unforgettable stay at Albergo Firenze.

Important information:

Please note, the hotel is located in a Restricted Traffic Area. Access comes at extra charge. Contact the hotel to receive detailed information on how to reach the hotel by car if you choose to pay the access. Hotel can also provide information on where to park outside the Restricted Traffic Area.

When booking 6 rooms or more, different policies and additional supplements may apply.

Please note that pets up to 10 kg of weight only are allowed at the property.
A surcharge of 100 EUR applies for late check-outs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 3689 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
Y
Yusuke solo_traveller gb
9
2026-03-06 via Nuitee
J
Jacqueline couple de
6
Für eine Nacht vielleicht ok.
Pros:

Lage 10/10 - Mitten im Stadtzentrum, alle Sehenswürdigkeiten fußläufig zu erreichen

Personal 10/10 - alle super freundlich und zuvorkommend

Betten waren (für unseren Geschmack) super bequem und die Zimmer ließen sich komplett abdunkeln.

Cons:

Die Zimmer hätten deutlich sauberer sein können (gerade die Dusche).

Es wurde ein stark riechendes Reinigungsmittel (Chlor) verwendet, lüften konnte man aber nicht, weil es draußen sehr stark roch (Abfall).

Es war wahnsinnig hellhörig, wir hatten ein Zimmer im 1. OG und haben selbst die Rezeption gehört. Dazu lagen wir direkt neben dem Fahrstuhl, was es auch nicht leiser gemacht hat.

Frühstück war ok, aber eher unterdurchschnittlich.

2026-03-06 via Nuitee
W
Walter Matt family_with_children it
7
La posizione è il suo punto di forza, per il resto prezzo e comfort nella media
Pros:

Posizione ottima, esci dall'albergo e sei a pochi passi da tutto, non male la colazione con una buona varietà di cibo, il personale molto cordiale

Cons:

Albergo un pò datato, la mia camera (matrimoniale) era un pò piccola, il letto abbastanza comodo, ero al quinto piano con vista sul retro per cui silenziosa, le mie figlie avevano una tripla al primo piano affacciata sulla via e non sono riuscite a dormire dal rumore e schiamazzi per tutta la notte, il giorno dopo se la sono fatta cambiare con un'altra al secondo piano leggermente più interna, ed è andato un pò meglio anche se gli schiamazzi si sentivano comunque.

2026-03-05 via Nuitee
J
Juliet couple gb
8
Breakfast could have been better - proper juice and proper coffee
Pros:

Good value

2026-03-04 via Nuitee
G
Geraldine Anne extended_group us
8
Amazing staff and wonderful location! 5 -10 minute walk to all the major attractions.
Pros:

Wonderful location, clean, and amazing staff

2026-03-04 via Nuitee
S
SHIN solo_traveller jp
10
2026-03-03 via Nuitee
M
Marouan family_with_children it
7
2026-03-03 via Nuitee
H
Heidi solo_traveller au
10
Pros:

The location was completely unbeatable. Right in the middle of everything. The staff were so welcoming and happy. I was disappointed to leave.

Cons:

It got kind of noisy some nights

2026-03-03 via Nuitee
T
Thomas couple it
9
2026-03-03 via Nuitee
K
kostas family_with_children gr
9
2026-03-03 via Nuitee
G
Giorgia extended_group it
10
2026-03-02 via Nuitee
M
Marco extended_group it
8
2026-03-02 via Nuitee
B
Biagio family_with_children it
10
Pros:

Ottima posizione dell'albergo. Personale cortese, gentile e disponibile.

2026-03-02 via Nuitee
R
Roberto family_with_children it
8
2026-03-01 via Nuitee
E
Elisabetta family_with_children it
10
Weekend a Firenze
Pros:

Tutto, la posizione, la gentilezza, la stanza, la colazione a buffet dove potevi prendere ciò che volevi, le cameriere gentilissime.

Cons:

2 note negative. La prima che non è assolutamente colpa della struttura, è vicina al centro e purtroppo la sera dalle 23 alle 2/3 di notte c'è un via vai di giovani che urlano e fanno casino. La seconda nella stanza abbiamo trovarto 2 scarafaggi 1 vivo e uno sotto il letto morto. Però al di là di questo se dovessimo tornare a Firenze ci tornerei volentieri.

2026-03-01 via Nuitee
C
Cacciapuoti couple it
10
2026-03-01 via Nuitee
V
Valeria family_with_children uy
10
Excelente, lo recomiendo
Pros:

Personal excelente, ubicacion re buena

2026-02-28 via Nuitee
P
Paolo solo_traveller it
8
2026-02-27 via Nuitee
S
Salvini family_with_children it
8
2026-02-27 via Nuitee
P
Pierre couple be
8
Une belle expérience dans cet hôtel au centre de Florence
Pros:

La gentillesse et la serviabilité du personnel de l'hôtel. Ils ont tous fait des efforts pour nous parler en français et nous ont donné de bons conseils. Accueil chaleureux.
Hôtel super bien situé dans le centre historique.

Cons:

Le bruit dans la rue durant la nuit, même avec la fenêtre fermée.
Le bruit dans l'hôtel, surtout dans les chambres voisines. Les portes des chambres ne permettent pas une insonorisation suffisante.

2026-02-26 via Nuitee