ARENA Boutique Hotel Kuala Terengganu

Hotels
8.6 (5640 reviews)
No 49, Jalan Sultan Ismail , Kuala Terengganu , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Affordable
Cons:
Damp towels
Dust in the room
Limited parking

Categories

Cleanliness
7.68
Some reviews mentioned damp towels and dust, affecting cleanliness.
Service
9.15
Friendly staff and positive service experiences noted throughout reviews.
Location
9.19
Strategically located in the city with easy access to amenities.
Room Quality
8.64
Rooms reported as comfortable and spacious, with minor complaints.
Amenities
8.17
Decent amenities available, but parking issues noted.
Value for Money
8.63
Affordable prices compared to services provided.
Food and Beverage
8.68
Some mentions of convenience with nearby food options.
Overall Experience
8.65
General satisfaction expressed in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:32

Property Description

Modern Amenities and Services
Enjoy a range of modern amenities and services, including a sauna, bicycle rental, and free WiFi. Our 24-hour front desk and airport transfers ensure a seamless stay.

Comfortable Guest Rooms
Relax in our well-equipped guest rooms with air conditioning, flat-screen TV, and a workspace. A comfortable retreat after a day of exploring Kuala Terengganu.

Convenient Location
Located just 2.2 km from Batu Burok Beach, our hotel is close to popular attractions like the State Museum of Terengganu and Crystal Mosque. Experience the best of the city during your stay.

Ready to experience comfort and convenience in Kuala Terengganu? Book your stay at ARENA Boutique Hotel Kuala Terengganu now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated individuals that plan to stay-in for Tourism purpose, will be allowed to check-in at our hotel upon providing proof of vaccination
Special Pass to Fitness Center can be arranged upon request at hotel reception. Separate charges are applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5640 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
H
Halima extended_group ph
9
Good value for money
Pros:

City center. Accessible to malls

Cons:

None

2026-06-27 via Nuitee
Z
Zineb extended_group fr
10
Pros:

Guy at reception ( hamidi) very Nice room clean hotel near from all good things in city

2026-06-26 via Nuitee
M
Marzuki solo_traveller my
10
2026-06-26 via Nuitee
F
Faizzul couple my
10
2026-06-26 via Nuitee
K
KM solo_traveller my
8
2026-06-26 via Nuitee
M
Mohd Afnan extended_group my
8
2026-06-26 via Nuitee
M
Mohamed solo_traveller my
9
2026-06-26 via Nuitee
F
Fish solo_traveller my
8
Pros:

The room size, the lounge to chill and the staff were nice

Cons:

There's mosquitoes, you can hear loud air cond compressor working hard inside your room and there are just so many cockroaches everywhere in the room

2026-06-25 via Nuitee
S
Saifullizam couple my
8
Pros:

The location is close to the city and interesting places to visit. And the price offered for the room is very reasonable.

Cons:

The premises parking is not enough

2026-06-25 via Nuitee
W
Wahida Misnawi solo_traveller sg
5
For a 12hr stay, it was okay. But we will explore other hotel if we return to Terengganu.
Pros:

Fast check in. RM$50 deposit is required. Hotel is in town area. We arrived almost 7pm. The area looks like a ghost town on Sunday evening. There was a local restaurant, Plan A, next door which we had dinner. Aircon worked.

Cons:

The room floor was dusty. Ants crawling on the table. The bathroom smelled musty despite the slight opened window. No windows in the bedroom, only four walls.

2026-06-25 via Nuitee
N
NURUL FARHANA solo_traveller my
10
2026-06-25 via Nuitee
Z
ZALINAH BINTI solo_traveller my
9
2026-06-25 via Nuitee
A
Ahmad Fadzil solo_traveller my
8
2026-06-24 via Nuitee
U
UDOM couple my
10
2026-06-24 via Nuitee
M
Mohd Ismail couple my
5
2026-06-24 via Nuitee
Z
zunita solo_traveller my
10
Pros:

First time duk kat sini.sangat puas hati.Bilik sangat luas lengkap dengan kemudahan seterika,peti sejuk,hair dryer.Pengalaman yang best g sini.next time ke terengganu boleh stay sini lg.

2026-06-24 via Nuitee
E
Edwina solo_traveller my
7
Pros:

location and value

Cons:

bed and pillow is too soft

2026-06-24 via Nuitee
U
UDOM extended_group my
10
2026-06-24 via Nuitee
S
Shaharina extended_group my
10
2026-06-23 via Nuitee
H
HASHIMAH solo_traveller my
9
Pros:

My room was upgraded to superior twin

2026-06-23 via Nuitee