ARENA Boutique Hotel Kuala Terengganu

Hotels
8.6 (5704 reviews)
No 49, Jalan Sultan Ismail , Kuala Terengganu , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Affordable
Cons:
Damp towels
Dust in the room
Limited parking

Categories

Cleanliness
7.68
Some reviews mentioned damp towels and dust, affecting cleanliness.
Service
9.15
Friendly staff and positive service experiences noted throughout reviews.
Location
9.19
Strategically located in the city with easy access to amenities.
Room Quality
8.64
Rooms reported as comfortable and spacious, with minor complaints.
Amenities
8.17
Decent amenities available, but parking issues noted.
Value for Money
8.63
Affordable prices compared to services provided.
Food and Beverage
8.68
Some mentions of convenience with nearby food options.
Overall Experience
8.65
General satisfaction expressed in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:32

Property Description

Modern Amenities and Services
Enjoy a range of modern amenities and services, including a sauna, bicycle rental, and free WiFi. Our 24-hour front desk and airport transfers ensure a seamless stay.

Comfortable Guest Rooms
Relax in our well-equipped guest rooms with air conditioning, flat-screen TV, and a workspace. A comfortable retreat after a day of exploring Kuala Terengganu.

Convenient Location
Located just 2.2 km from Batu Burok Beach, our hotel is close to popular attractions like the State Museum of Terengganu and Crystal Mosque. Experience the best of the city during your stay.

Ready to experience comfort and convenience in Kuala Terengganu? Book your stay at ARENA Boutique Hotel Kuala Terengganu now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated individuals that plan to stay-in for Tourism purpose, will be allowed to check-in at our hotel upon providing proof of vaccination
Special Pass to Fitness Center can be arranged upon request at hotel reception. Separate charges are applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5704 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
J
Jozaida solo_traveller my
8
2026-07-18 via Nuitee
N
nor azman couple my
7
Pros:

everythg ok only toilet. after flush it still came back

2026-07-18 via Nuitee
R
Ridhuan solo_traveller my
10
100% Terbaik ank suka isteri gembira
Pros:

Hotel harga bajet xmahal tak murah , berbaloi sapa yg stay sini. Toilet, bilik, semua clean tambah tepi tingkap boleh tengok luar dan tak lemas sangat. Aircond ada plus kipas lg ngam untuk sapa yang xsuka panas. Ada tv & wife siap boleh tengok netflix layan movie tengah malam. Untuk toilet pulak sabun & shampoo wangi gila, rasa harum semerbak. Staf peramah apa yg di tanya semua menjawab. Sesuai untuk honeymoon & berkeluarga. Terbaik arena

Cons:

Parking ada tp kat belakang hotel, jauh la sikit kena jalan nak g hotel.. Area depan hotel x boleh parking petak kuning nanti kena clamp.

2026-07-18 via Nuitee
G
Giorgia solo_traveller it
7
Hotel discreto in buona posizione
Pros:

Posizione, camera spaziosa

Cons:

Rumore della strada e nei corridoi, macchie su lenzuola

2026-07-18 via Nuitee
A
AMIR extended_group my
10
Comfort and modern. All functioning well
Pros:

Comfortable

Cons:

Nothing

2026-07-18 via Nuitee
H
Hafiz family_with_children my
7
2026-07-17 via Nuitee
S
Steven solo_traveller gb
8
Pros:

Excellent location. Very clean.

Cons:

Nothing

2026-07-17 via Nuitee
M
Muhammad Bazli couple my
9
Pros:

Not bad tapi aircond lambat sejuk

Cons:

Not bad tapi aircond lambat sejuk

2026-07-17 via Nuitee
V
Vitthiyeswary solo_traveller my
7
Pros:

The location was great and parking was ample. You can watch Netflix and YouTube here.

Cons:

I was assigned a room in the second wing, which is in the same building but located about two or three shop lots away from the main wing. Access to the second wing is only possible using the room access card. However, I felt unsafe because there were no security guards or reception staff present, so guests are essentially on their own. There was also ongoing construction right next to the second wing, making it very noisy during the day. and the lift were dusty. In addition, no toiletries were provided except for shower gel.

2026-07-17 via Nuitee
B
Balqis Marsha extended_group my
9
Sangat selesa dan bersih
Pros:

kebersihan dan keselesaan tiptop,berdekatan dgn kedai serbaneka dan utc

Cons:

parking sukar utk dicari,gym hnya boleh digunakan pada hari tertentu

2026-07-17 via Nuitee
R
Roslan couple my
7
baik
Pros:

lokasi penginapan

Cons:

bilik tanpa pemandangan luar yang luas

2026-07-16 via Nuitee
A
Aidil solo_traveller my
10
Pros:

Friendly and helpful staff. Room is spacious, clean and comfortable

2026-07-16 via Nuitee
K
Kok Keong solo_traveller my
9
2026-07-15 via Nuitee
N
NOR HIDAYAH extended_group my
10
2026-07-15 via Nuitee
A
As solo_traveller my
10
Pros:

Location, big room, big bed👏👏

Cons:

No iron inside the room.

2026-07-14 via Nuitee
K
KHAIRUN NISAH solo_traveller my
10
2026-07-14 via Nuitee
M
Mohamad Shukor solo_traveller my
9
2026-07-14 via Nuitee
N
Nur Amira Aisha couple my
10
2026-07-14 via Nuitee
S
syu couple my
10
Pros:

big room ,big bathroom and very clean

Cons:

noisy

2026-07-13 via Nuitee
N
Norhidaya solo_traveller my
8
Pros:

Bilik kemas, luas dan toilet dalam keadaan bersih dan cantik

2026-07-13 via Nuitee