ARENA Boutique Hotel Kuala Terengganu

Hotels
8.6 (5832 reviews)
No 49, Jalan Sultan Ismail , Kuala Terengganu , MY
+60 17-666 7077

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Affordable
Cons:
Damp towels
Dust in the room
Limited parking

Categories

Cleanliness
7.68
Some reviews mentioned damp towels and dust, affecting cleanliness.
Service
9.15
Friendly staff and positive service experiences noted throughout reviews.
Location
9.19
Strategically located in the city with easy access to amenities.
Room Quality
8.64
Rooms reported as comfortable and spacious, with minor complaints.
Amenities
8.17
Decent amenities available, but parking issues noted.
Value for Money
8.63
Affordable prices compared to services provided.
Food and Beverage
8.68
Some mentions of convenience with nearby food options.
Overall Experience
8.65
General satisfaction expressed in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:32

Property Description

Modern Amenities and Services
Enjoy a range of modern amenities and services, including a sauna, bicycle rental, and free WiFi. Our 24-hour front desk and airport transfers ensure a seamless stay.

Comfortable Guest Rooms
Relax in our well-equipped guest rooms with air conditioning, flat-screen TV, and a workspace. A comfortable retreat after a day of exploring Kuala Terengganu.

Convenient Location
Located just 2.2 km from Batu Burok Beach, our hotel is close to popular attractions like the State Museum of Terengganu and Crystal Mosque. Experience the best of the city during your stay.

Ready to experience comfort and convenience in Kuala Terengganu? Book your stay at ARENA Boutique Hotel Kuala Terengganu now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated individuals that plan to stay-in for Tourism purpose, will be allowed to check-in at our hotel upon providing proof of vaccination
Special Pass to Fitness Center can be arranged upon request at hotel reception. Separate charges are applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Location

Guest Reviews

8.6
Based on 5832 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
S
Sharom • couple • my
10
2026-09-20 • via Nuitee
A
Anis • solo_traveller • my
10
2026-09-19 • via Nuitee
K
khairul • solo_traveller • my
10
2026-09-19 • via Nuitee
A
Athirah Lim • solo_traveller • my
10
2026-09-19 • via Nuitee
M
MAZIDAH MOHD NASIR • solo_traveller • my
10
2026-09-19 • via Nuitee
A
Ariffin • solo_traveller • my
10
2026-09-19 • via Nuitee
I
Izzah Hazwani • extended_group • my
9
2026-09-19 • via Nuitee
A
Azam • extended_group • my
10
2026-09-19 • via Nuitee
H
huda • solo_traveller • my
10
2026-09-18 • via Nuitee
S
Syukri • solo_traveller • my
10
Pros:

Terbaek bersih selesa

Cons:

Tiada semua best

2026-09-18 • via Nuitee
H
Huda • extended_group • my
10
2026-09-18 • via Nuitee
L
Laurena • solo_traveller • fr
10
Pros:

Nice staff, a lot of facilities, good location, and very clean room

2026-09-18 • via Nuitee
M
Mohd Fadzrul Azim • family_with_children • my
9
2026-09-18 • via Nuitee
Y
YatieJay • solo_traveller • de
9
Value for money stay in KT
Pros:

1. Location - very central, 5 minutes walk to Nasi Dangang Atas Tol, 10 mins walk to bus terminal, 15 mins walk to Pasar Payang, easy with Grab to visit places of interest

2. Room - clean and spacious, minus point for the small stain on the bedsheet.

3. Room facility - bed and pillows were comfy, water pressure and hot/cold temperature was perfect. Air condition and fan worked excellently, TV got access to You Tube, no long waiting for lift

4. Staff - friendly and helpful

Cons:

1. Noise - from neighboring rooms, and outside. But that is not under the control of the hotel. We managed to sleep as we were tired anyway.

2. Need extra hangers, but too lazy to ask 🙄 not the hotel's fault

3. Just a reminder, the shower room floor can be very slippery especially after using hair conditioner, please be extra careful.

2026-09-17 • via Nuitee
K
Kaisien • couple • my
7
2026-09-17 • via Nuitee
N
NORAIN • couple • my
8
2026-09-17 • via Nuitee
S
syafiqah • couple • my
10
Lurveeeeee
Pros:

Luas, banyak kemudahan, macam2 bank ada, dekat dengan tempat makan

Cons:

No wardrobe

2026-09-17 • via Nuitee
'
'Awathif • couple • my
10
Clean
Pros:

Hotel sangat clean and selesa. Can repeat again!

2026-09-16 • via Nuitee
M
Muhammad Emir • solo_traveller • my
10
2026-09-16 • via Nuitee
M
Mohd. Norhafizi • solo_traveller • my
9
2026-09-16 • via Nuitee