ARENA Boutique Hotel Kuala Terengganu

Hotels
8.6 (5485 reviews)
No 49, Jalan Sultan Ismail , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Affordable
Cons:
Damp towels
Dust in the room
Limited parking

Categories

Cleanliness
7.68
Some reviews mentioned damp towels and dust, affecting cleanliness.
Service
9.15
Friendly staff and positive service experiences noted throughout reviews.
Location
9.19
Strategically located in the city with easy access to amenities.
Room Quality
8.64
Rooms reported as comfortable and spacious, with minor complaints.
Amenities
8.17
Decent amenities available, but parking issues noted.
Value for Money
8.63
Affordable prices compared to services provided.
Food and Beverage
8.68
Some mentions of convenience with nearby food options.
Overall Experience
8.65
General satisfaction expressed in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:32

Property Description

Modern Amenities and Services
Enjoy a range of modern amenities and services, including a sauna, bicycle rental, and free WiFi. Our 24-hour front desk and airport transfers ensure a seamless stay.

Comfortable Guest Rooms
Relax in our well-equipped guest rooms with air conditioning, flat-screen TV, and a workspace. A comfortable retreat after a day of exploring Kuala Terengganu.

Convenient Location
Located just 2.2 km from Batu Burok Beach, our hotel is close to popular attractions like the State Museum of Terengganu and Crystal Mosque. Experience the best of the city during your stay.

Ready to experience comfort and convenience in Kuala Terengganu? Book your stay at ARENA Boutique Hotel Kuala Terengganu now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated individuals that plan to stay-in for Tourism purpose, will be allowed to check-in at our hotel upon providing proof of vaccination
Special Pass to Fitness Center can be arranged upon request at hotel reception. Separate charges are applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5485 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
R
Raja • solo_traveller • my
10
2026-06-06 • via Nuitee
H
hanis suraya • couple • my
10
2026-06-06 • via Nuitee
N
Nor Hidayah Binti • family_with_children • my
8
I think it's a nice hotel.. everything is good and very comfortable
Pros:

The property quite big. The size very comfortable for 4 people.. the toilet also big

Cons:

Some of the rooms have different entrance.

2026-06-06 • via Nuitee
M
Mohd • couple • my
10
2026-06-06 • via Nuitee
R
Raja Nur Hafizah • couple • my
10
2026-06-06 • via Nuitee
Z
Zai Ain • family_with_children • my
10
2026-06-06 • via Nuitee
K
Kok Keong • solo_traveller • my
9
2026-06-06 • via Nuitee
T
Tan • solo_traveller • my
10
Great affordable repeat stay, walkable to Chinatown
Pros:

Clean room, affordable, easy check in, friendly staffs, got free upgrade room...;)

Cons:

None..

2026-06-06 • via Nuitee
N
Nurain • solo_traveller • sg
9
Pros:

The room and toilet were superb clean.. bed n pillows were comfortable.

Cons:

The wifi was super slow.

2026-06-06 • via Nuitee
N
nurul fathiah • extended_group • my
10
2026-06-05 • via Nuitee
S
show • family_with_children • my
10
2026-06-05 • via Nuitee
N
Noor Marliana • solo_traveller • my
10
2026-06-05 • via Nuitee
N
Nur • family_with_children • my
8
2026-06-05 • via Nuitee
N
Nor • solo_traveller • my
10
2026-06-05 • via Nuitee
D
Dato Belly • couple • my
10
2026-06-05 • via Nuitee
M
mohamad najmi • couple • my
10
2026-06-05 • via Nuitee
Y
Y c lee • family_with_children • my
7
2026-06-05 • via Nuitee
K
Kevin • couple • my
8
2026-06-05 • via Nuitee
A
Asmalina Fiona • couple • my
10
2026-06-05 • via Nuitee
N
Nur Atiqah • family_with_children • my
10
2026-06-05 • via Nuitee