Hotel Moon by Excellent Hospitality

Hotels
Opp Nainital High Court Next to ATI Mallital, Nainital, Uttarakhand, , Nainital , in

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
None mentioned
Cons:
Bad odor in room
Dirty bedsheets and pillows
Rude staff

Categories

Cleanliness
3
Guests had significant complaints about cleanliness, mentioning bad odors, dirty bedsheets, and pillows.
Service
2
Most guests found the staff to be rude, contributing to a very low service rating.
Location
5
Location was not a major factor mentioned in reviews.
Room Quality
2
Guests were dissatisfied with the room quality due to bad odors and dirty bedsheets.
Amenities
5
Amenities were not highlighted in reviews, leading to a neutral rating in this category.
Value for Money
2
Most guests felt the price was not justified due to poor cleanliness and service.
Food and Beverage
5
Feedback on food and beverage was not provided by guests.
Overall Experience
2
With complaints about cleanliness, service, and room quality, the overall experience was very negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 14:08

Property Description

Mountain View Rooms with Modern Amenities

Hotel Moon by Excellent Hospitality, nestled in Nainital, offers a serene escape with stunning mountain views from every room. Each room is equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. The perfect blend of comfort and style awaits you.

Diverse Dining Options

Indulge in a culinary journey at our on-site restaurant offering a diverse menu of American, Chinese, and Indian cuisine. Vegetarian and halal options are also available upon request. Savor delicious meals while enjoying the picturesque mountain backdrop.

Concierge Service and Tour Desk

Our 3-star hotel goes the extra mile to ensure a seamless stay with concierge services, a tour desk, room service, and a 24-hour front desk. Let us take care of all your needs while you explore the beauty of Nainital.

Book your stay at Hotel Moon by Excellent Hospitality now and experience luxury in the heart of nature.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for Rs. 800 per person per night when using an available extra bed.
    Adults stay for Rs. 800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 3
Service: 2
Location: 5
Room Quality: 2
Amenities: 5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
B
Bhawna
2
Pros:

Room was smelling bad, bedsheets and pillows were dirty. Staff were so rude.

2025-03-17 • via Nuitee
R
Rohit
2
Pros:

Worst experience.

2020-02-03 • via Nuitee