Hotel Moon

Hotels
•
Independent
3 (2 reviews)
Near ATI Mallital, Nainital, Uttrakhand, 263002 , Nainital , IN
91-9268009900

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Facilities

Boat tours nearby
Health or beauty spa nearby
Proposal/romance packages available
Fireplace in lobby
Hot springs nearby
Free WiFi
Luggage storage
Concierge service
Elevator
Fireplace in lobby
See all facilities

Review Highlights

Pros:
None mentioned
Cons:
Bad odor in room
Dirty bedsheets and pillows
Rude staff

Categories

Cleanliness
3
Guests had significant complaints about cleanliness, mentioning bad odors, dirty bedsheets, and pillows.
Service
2
Most guests found the staff to be rude, contributing to a very low service rating.
Location
5
Location was not a major factor mentioned in reviews.
Room Quality
2
Guests were dissatisfied with the room quality due to bad odors and dirty bedsheets.
Amenities
5
Amenities were not highlighted in reviews, leading to a neutral rating in this category.
Value for Money
2
Most guests felt the price was not justified due to poor cleanliness and service.
Food and Beverage
5
Feedback on food and beverage was not provided by guests.
Overall Experience
2
With complaints about cleanliness, service, and room quality, the overall experience was very negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 14:08

Property Description

Luxurious Amenities: Enjoy complimentary wireless internet access, concierge services, and even wedding facilities at Hotel Moon. Take advantage of the cozy fireplace in the lobby and gather information for a bicycle tour.

Dining Delights: Savor a delicious meal at the restaurant, grab snacks at the cafe, or opt for room service during limited hours. Don't miss the daily complimentary reception where you can mingle with other guests.

Comfortable Accommodations: Choose from 52 guestrooms with fireplaces, LED televisions, and private balconies. Benefit from cable TV, laptop-compatible safes, and housekeeping once per stay.

Indulge in luxury and convenience at Hotel Moon in Nainital. Book your stay now and experience a memorable retreat near Nainital Lake!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Events/parties allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

3
Based on 2 reviews
Cleanliness: 3
Service: 2
Location: 5
Room Quality: 2
Amenities: 5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
B
Bhawna
2
Pros:

Room was smelling bad, bedsheets and pillows were dirty. Staff were so rude.

2025-03-17 • via Nuitee
R
Rohit
2
Pros:

Worst experience.

2020-02-03 • via Nuitee