Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Kind staff
Delicious breakfast
Clean rooms
Good location
Cons:
Indoor pool advertisement misleading
Soft bed for some guests

Categories

Cleanliness
8.64
Rooms are renovated and perfectly clean.
Service
9.61
Very kind and attentive staff.
Location
9.15
Ideal location near the train station and walkable to Sorrento.
Room Quality
8.6
Rooms are described as practically new and clean.
Amenities
8.63
Includes a pool and an enjoyable garden setting.
Value for Money
9.09
Good value with excellent amenities and service.
Food and Beverage
9.14
Delicious breakfast with a great selection.
Overall Experience
9.11
A beautiful hotel experience with comfort and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:09

Property Description

Luxurious Amenities and Surroundings
Hotel Alpha, a charming 4-star villa in SantAgnello, offers a serene escape with lush gardens, a refreshing swimming pool, and stunning views of Mount Vesuvius. The elegant 19th-century property has been meticulously restored, providing a tranquil oasis surrounded by fragrant citrus groves and exotic flora.

Culinary Delights and Relaxation
Indulge in a delightful culinary experience at the hotel's restaurant, serving a variety of regional specialties and international cuisine. Unwind with a drink on the terrace overlooking the Gulf of Naples, or take a dip in the inviting swimming pool on hot summer days. The bar and terrace offer the perfect setting for relaxation and breathtaking views.

Convenient Location and Comfortable Accommodations
Conveniently located near La Marinella beach and the railway station, Hotel Alpha offers easy access to Sorrento, Pompeii, and Naples. Each guest room features a balcony or patio, Satellite TV, and some rooms even boast a luxurious hydromassage shower or bathtub. Enhance your stay by opting for the half-board service when booking.

Important information:

When booking the half-board service, please note that beverages are not included with the meal.Swimming pool: Closed from Sun, Nov 8, 2026 until Mon, Mar 22, 2027
Swimming pool: Closed from Sun, Nov 8, 2026 until Mon, Mar 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9
Based on 642 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
C
cristi • family_with_children • ro
10
Foarte placut
Pros:

Hotel curat, camera placuta si confortabila. Micul dejun foarte bun si diversificat.

2026-10-30 • via Nuitee
B
branislav • family_with_children • sk
10
Pros:

Vsetko bolo super…
Personal v restauracii ako aj na recepcii bol mily a skuseny

2026-10-24 • via Nuitee
H
Hoda • couple • au
7
2026-10-18 • via Nuitee
M
Maurizio • couple • it
10
2026-10-15 • via Nuitee
A
Adam • solo_traveller • ie
9
2026-10-12 • via Nuitee
M
Marie • family_with_children • il
5
Trop cher et mal placé
Pros:

La chambre rénovée, moderne et propre, l’ambiance très sympathique. Le personnel charmant

Cons:

Très mauvais rapport qualité prix (j’ai payé 600 euros par nuit pour 3 personnes), l’emplacement est impossible sans voiture. Il n’y a pas de taxi ou hors de prix (entre 25 et 30 euros pour aller à sorente!), le train et le bus ne sont pas fiable (le bus peut ne jamais passé et les 2 peuvent être complets…). La distance à pied n’est que de 2.5km mais quand il fait chaud avec enfant et personne de plus de 65 ans, ça nous a pris 1h…
1 navette plusieurs fois par jour aurait changé déjà beaucoup l’expérience
La piscine était froide en septembre et elle est profonde, mon enfant de 10 ans ne pouvait pas jouer dedans. Il n’y a rien à voir autour à petite distance à pied

2026-10-10 • via Nuitee
J
Jian • solo_traveller • cn
10
Pros:

带小院子的酒店，干净整洁，服务也很热情

Cons:

消耗类物品需要准备充分呦

2026-10-10 • via Nuitee
K
Kimberley • couple • gb
1
Horrendous hotel, bitterly disappointed
Pros:

Michael was the only good thing about our stay. He was very friendly, welcoming and a good knowledgeable of the area.

Cons:

Our stay started disappointing and got progressively worse. Loud music was played directly under our balcony until gone 11:30 on our second night, which was the second consecutive night of music. When asking to complain about this the following day at 7am, we were shrugged off and told there’s no more music under our balcony.
The noise did continue for the duration of the stay.
Whilst out for the day, we received what’s app messages asking to use the ironing board (we were not advised that there was an ironing board) and to call reception each time we wanted to use it as the hotel only had one ironing board. Along with a message to come to reception for a discussion following our complaint, we politely asked for an ironing board and to be left to our holiday.
When arriving back at the hotel after the mornings complaint we were bombarded with calls asking to come to the bar for a drink. We politely declined.

The following day on our return after a day out reception asked for a chat to which we replied that we’d raised it with booking.com due to feeling very uncomfortable with the amount of unsolicited calls and messages.

There were many ants and bugs all around the pool area, and the grass area was long and unkept. We asked to change the pool towel once and were told any other changes would be a €5 pp charge.

The room was not cleaned during our stay, the same sheets were remade, the floor was not mopped, the bath mat was filthy, and a general level of uncleanliness.

Booking.com responded to my message and advised that the complaint had been passed to the hotel.

2026-09-18 • via Nuitee
C
Corinna • couple • at
8
Alles in allem hatten wir eine wirklich schöne Woche in diesem Hotel :)
Pros:

ruhige Lage, schöner Garten, toller Pool, super Personal (sehr freundlich & entgegenkommend)

Cons:

Hotel ist schon etwas in die Jahre gekommen (stört aber nicht), die Sauberkeit könnte für uns persönlich besser sein bzw. sind wie mehr gewohnt

2026-09-16 • via Nuitee
M
Mohammad • family_with_children • kw
9
Pros:

The location was perfect near the town.

2026-09-16 • via Nuitee
J
José • couple • ch
9
Bon séjour pour se reposer
Pros:

Accueil, confort des lits et propreté

2026-09-15 • via Nuitee
G
Graham • family_with_children • gb
8
2026-09-15 • via Nuitee
A
Ana • family_with_children • ro
10
2026-09-12 • via Nuitee
P
Philip • couple • gb
9
Great location to get to sorrento by train. Just one stop.
Pros:

Close to st agnello train station. Pool was great and plenty of sunbeds/shade.

Cons:

Half board was expensive. We didnt take this up.

2026-09-12 • via Nuitee
A
ANDREW • extended_group • gb
9
2026-09-12 • via Nuitee
C
Chloe • solo_traveller • gb
10
Great hotel stay!
Pros:

Staff were lovely, they upgraded our room
Pool and pool service was lovely!

Couple minute walk from the train station, one stop to Sorrento (€1.50)

Highly recommend staying here and traveling into Sorrento, Sorrento is full of bars and restaurants and it's loud so staying outside of it is great

This area also has the bus stop for Positano/amalfi

Cons:

Food wasnt the best but there was lots of variety

2026-09-07 • via Nuitee
E
Emmanuel • extended_group • gr
6
Nice hotel good location not too far from the centre but need to drive
Pros:

We like the application

Cons:

Grat pool for the kids and spacious garden

2026-09-06 • via Nuitee
R
Rosangela • couple • it
8
2026-08-31 • via Nuitee
M
Martynas • solo_traveller • dk
10
2026-08-31 • via Nuitee
M
mariateresa • extended_group • it
10
2026-08-30 • via Nuitee