Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Kind staff
Delicious breakfast
Clean rooms
Good location
Cons:
Indoor pool advertisement misleading
Soft bed for some guests

Categories

Cleanliness
8.64
Rooms are renovated and perfectly clean.
Service
9.61
Very kind and attentive staff.
Location
9.15
Ideal location near the train station and walkable to Sorrento.
Room Quality
8.6
Rooms are described as practically new and clean.
Amenities
8.63
Includes a pool and an enjoyable garden setting.
Value for Money
9.09
Good value with excellent amenities and service.
Food and Beverage
9.14
Delicious breakfast with a great selection.
Overall Experience
9.11
A beautiful hotel experience with comfort and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:09

Property Description

Luxurious Amenities and Surroundings
Hotel Alpha, a charming 4-star villa in SantAgnello, offers a serene escape with lush gardens, a refreshing swimming pool, and stunning views of Mount Vesuvius. The elegant 19th-century property has been meticulously restored, providing a tranquil oasis surrounded by fragrant citrus groves and exotic flora.

Culinary Delights and Relaxation
Indulge in a delightful culinary experience at the hotel's restaurant, serving a variety of regional specialties and international cuisine. Unwind with a drink on the terrace overlooking the Gulf of Naples, or take a dip in the inviting swimming pool on hot summer days. The bar and terrace offer the perfect setting for relaxation and breathtaking views.

Convenient Location and Comfortable Accommodations
Conveniently located near La Marinella beach and the railway station, Hotel Alpha offers easy access to Sorrento, Pompeii, and Naples. Each guest room features a balcony or patio, Satellite TV, and some rooms even boast a luxurious hydromassage shower or bathtub. Enhance your stay by opting for the half-board service when booking.

Important information:

When booking the half-board service, please note that beverages are not included with the meal.Swimming pool: Closed from Sun, Nov 8, 2026 until Mon, Mar 22, 2027
Swimming pool: Closed from Sun, Nov 8, 2026 until Mon, Mar 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    People 3 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 600 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
V
Victoria family_with_children es
9
Pros:

Muy buena ubicación para ir al centro de Sorrento en coche o caminando. Desayuno muy bueno, la piscina y el jardín muy agradable sobre todo de noche. Muy buen y atento servicio.

Cons:

Todo perfecto.

2026-08-08 via Nuitee
T
Tomasz family_with_children pl
10
2026-08-08 via Nuitee
S
Spiro extended_group al
10
Pros:

Excellent service and location to get to sorrento
Staff helped us with trip planning and everything we needed

Cons:

Quadruple room is a bit small would recommend 2 rooms

2026-08-07 via Nuitee
A
Attanasio extended_group it
10
Pros:

La posizione
La cordialità e disponibilità del personale
La pulizia delle camere

2026-08-04 via Nuitee
A
Alex couple gb
10
2026-08-03 via Nuitee
G
Gina family_with_children us
10
Nice people, good dinner
Pros:

Clean. Restaurant was very good at night. Food was fresh and delicious. Breakfast was not great

Cons:

Too far from town. Busses didn’t run on schedule and train was hot no AC.
AC was not every working in our second room

2026-08-02 via Nuitee
M
Michelle couple ie
8
Great stay, modern room, lovely helpful staff
Pros:

The staff were great, so helpful and friendly, we had a lovely modern room. Pool area lovely also.

2026-08-02 via Nuitee
O
O709KAjohns Couples Chester, Cheshire, England
10
A lovely hotel stay
Pros:

DO book this hotel if you expect excellent service, great food and really convenient transport links. The hotel Alpha is a lovely relaxed hotel in Sant Agnello. The staff are really friendly and helpful. The pool is large enough for the size of the hotel. I’d recommend staying half board as the menu choices have always been good and change daily. Lots of choice for breakfast and for dinner. Very good fish choices too. Good wine list. Lovely garden to relax in at any time of day. 5 mins from the station and then a 3 min €1.5 train ride into Sorrento. Trains are roughly every 30 mins in either direction. Pompeii is about 40 mins towards Naples. The supermarket by the station is excellent. The walk into Sorrento takes about 45 mins, more if you actually bother to take time to view churches and the coast and to watch the world. 10 mins to the beach.

2026-07-30 via Tripadvisor
S
susancH7220XO Couples
8
Great Location and friendly staff
Pros:

Lovely hotel, close to train station in Sant'Agnello. Friendly and helpful staff. Good food. Room was comfortable, and clean. Only comment is that the bathroom decor was needing refreshed, but everything worked and the water pressure in the shower was good.

2026-07-30 via Tripadvisor
P
paulbB6807WR Couples
10
Hotel alpha good and bad bit.
Pros:

The hotel location was good 35 min walk into sorrento. There's also a bus and train stop within 5 mins walk. The food was waiter service from 7.30pm if half board. I would advise this option we were pleased with room cleaning (daily) and service in the restaurant excellent Mauro. Pool bar man not the best im used to them being friendly. Pool towels issued every 7 days. The hotel location is a 15min walk to a beach. Sorrento and the area near the hotel has nice restaurants and plush hotels which we used for drinks. Beer cost for peroni .4 ltr. average was 6 euro. You could pay less English inn in sorrento was 5 euro but there's plenty over 7 euro elsewhere.

2026-07-29 via Tripadvisor
J
jonhS7533SW Family United Kingdom
10
Peaceful & Great service. Great location.
Pros:

Loved our stay at the Alpha,warm and friendly staff. Food was very good on the whole it was well presented and if you didn't like your choice an alternative would be offered on request. There was occasional evening entertainment which was great. Yes the room decor could be described as a little tired and in hindsight we would have booked the superior rooms after seeing them but it was too late to book. Our room was functional, cleaned every day, any request was accommodated by the staff. We would return again as the location is great for local transport as the train station is just 10 minutes up the road,similar time gets you down to the coast. Drinks were a little pricey but they tended to be all over the place. We had an early departure home and couldn't attend the last breakfast but the excellent staff laid on breakfast to go for the return trip,excellent. There could be negatives but you'd have to really look hard in our opinion to find them. Had a happy and relaxed stay,throughly recommended.

2026-07-26 via Tripadvisor
A
andrewtM1394HJ Family
10
An excellent 2 weeks
Pros:

Had a fantastic 2 weeks at the Alpha Hotel the staff were beyond brilliant and simply couldn’t do enough for you, we were half board and found the food very good loads of choice and excellent quality. The evening meals were varied and always offered several options, so much better than a buffet. Our room was spacious and very clean and comfortable. The hotel was spotless and the pool area well staffed and always a sun bed available… I would highly recommend

2026-07-26 via Tripadvisor
K
Karen family_with_children gb
9
2026-07-25 via Nuitee
M
Margot family_with_children ee
7
2026-07-24 via Nuitee
P
Pauline solo_traveller ie
9
Family stay
Pros:

The staff were lovely, rooms spacious and clean, pool and surrounding area fabulous

2026-07-24 via Nuitee
J
Jan family_with_children de
3
Unbefriedigend. Mehr Schein als sein.
Pros:

- Positiv sind die Außenanlage. (Pool und Garten) sind wunderschön.
- Personal ist freundlich und hilfsbereit.
- Bahnhof Sant Agnello in der Nähe.

Cons:

- Familienzimmer (4Betten) mit Garten und Terrasse an einer sehr lauten und vielbefahrene Straße. Ausblick auf eine Hecke.
- Frühstück unbefriedigend. (Große Auswahl ,aber sehr sehr schlechte Qualität.) viele Speisen schmecken nicht oder sind ungenießbar. Frischkäse liegt ungekühlt am Buffet.
- Kaffee 👎 aus einer Kaffeekanne auf einer Warmhalteplatte.
- Preis pro Nacht (308 €) zu teuer

2026-07-24 via Nuitee
M
Mareno family_with_children il
10
A special thank you to the amazing staff for their kindness and professionalism, especially Maria,
Pros:

Excellent hotel in a great location, very close to the train station and the center of Sorrento. There are also plenty of shops and restaurants within walking distance.

The staff took care of our request for adjacent rooms, and when there was an issue with the air conditioning, they promptly moved us to different rooms. We really appreciated their excellent service.

Cons:

Everything was very good

2026-07-23 via Nuitee
M
margw792 Couples United Kingdom
10
Welcoming, charming and an oasis of a garden
Pros:

Wonderful stay at the hotel Alpha.
Great staff and delicious food from à la carte menu, seating in outside garden area.
Special mention to Erika, who is so professional, friendly and warmly greeted us every evening, explaining the menu to help us choose. She is exceptional at her job.
Also great reception staff, nothing is too much trouble.
Our room was in the old original building of the hotel and we were very comfortable, layout a bit quirky, but great for us with a very quiet and private terrace. Efficient and very welcome air conditioning.
The lounge and bar areas are beautifully decorated and furnished and so cool and inviting.
We found the drinks a bit pricey, although the food was reasonably priced.
Swimming pool is great and the warmest outdoor pool we have used for many years.
Plenty of loungers.
We would recommend having repellent to hand and lotions for bites, we were heavily bitten by ants/mosquitos, not sure which.
A short walk takes you to the waterfront which is rustic but charming. Lovely little bars for much needed refreshment.
We travelled from the airport by train, taxi to Garibaldi Station in Naples and train taking approximately 1hr 10 minutes to the local Sant Agnello station, a 5-10 minute walk to the hotel.
On our return we took the ferry from Sorrento to Naples, really comfortable and just a 45 minute journey, for us a preferable way to travel.
Just to mention Mario in the restaurant was also kind, together with another young waiter who we called the motorbike boy, always helpful and friendly.
We liked the position of the hotel being just on the outskirts of Sorrento and would recommend.

2026-07-21 via Tripadvisor
S
Susanna couple it
8
2026-07-20 via Nuitee
M
Marta family_with_children es
10
2026-07-19 via Nuitee