Four Points by Sheraton Kuala Lumpur, Chinatown

Hotels
•
Four Points by Sheraton
8.9 (2272 reviews)
No 2, Jalan Balai Polis , Kuala Lumpur , my
+60 3-2035 7333

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow check-in
Limited room service options

Categories

Cleanliness
8.81
The hotel was reported as very clean by multiple guests.
Service
9.28
Staff were consistently described as friendly and helpful.
Location
9.32
Excellent location in Chinatown with easy access to attractions and food.
Room Quality
8.77
Rooms were described as comfortable and modern.
Amenities
8.8
Facilities including the pool and gym were praised.
Value for Money
8.76
Overall good value considering the location and services.
Food and Beverage
8.31
Breakfast variety was notable, though some comments were mixed.
Overall Experience
9.18
Many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:43

Property Description

Prime Location in Chinatown
Embrace the vibrant culture and energy of Kuala Lumpur's Chinatown at Four Points by Sheraton.

Modern Amenities
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and a picturesque view of the city skyline.

Culinary Delights
Start your day with a delicious buffet breakfast and unwind with handcrafted cocktails at our stylish bar.

Experience the best of Kuala Lumpur's cultural hub at Four Points by Sheraton, Chinatown. Book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1st July 2021, all prices quoted are subject to Sales & Services TAX / SST excluding hotel accommodations in accordance with Malaysia government legislation.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 2272 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
D
Diego • solo_traveller • ch
8
2026-08-21 • via Nuitee
T
Thorsten • solo_traveller • kg
8
Alles in allem eine gute Wahl.
Pros:

Perfekte Lage, am Rande des lebhaften Chinatowns, sehr nahe an verschiedenen Haltestellen des ÖPNV. Gutes Frühstück mit lokalem Obst (z. B. Snakefruit), bequeme Betten, tolle Bar mit Aussicht.

Cons:

Wenn irgendwo eine Tür ins Schloss fällt, hört man das im gesamten Korridor. Wurde öfter aus dem Schlaf gerissen. Bei 4 Sternen sollte die Schallisolierung besser sein.

2026-08-20 • via Nuitee
C
cristina LEO • solo_traveller • it
10
Pros:

Tutto: posizione perfetta, gentilissimi, ricca e varia colazione

2026-08-19 • via Nuitee
C
Catriona • solo_traveller • nz
9
Vibrant heart of KL
Pros:

Location is brilliant for Chinatown which has to be the most vibrant area in KL. Hotel is very pleasant with a fantastic breakfast buffet (every culture has options). Pool was refreshing. Comfortable bed and great bathroom and shower. Recommend the walking tour which starts at the hotel.

Cons:

I struggled to get the air con to a good temperature - but I'm a bit fussy and also don't like the noise.

2026-08-19 • via Nuitee
B
Bidwell • solo_traveller • au
10
2026-08-19 • via Nuitee
M
Michaëla • solo_traveller • fr
10
2026-08-18 • via Nuitee
G
Gerard • solo_traveller • my
9
2026-08-18 • via Nuitee
E
Erik • solo_traveller • nl
8
2026-08-16 • via Nuitee
B
Birgit • couple • de
8
2026-08-14 • via Nuitee
Z
Zeinab • couple • eg
10
Perfect location, friendly staff and great facilities
2026-08-14 • via Nuitee
A
ANASTASIYA • couple • ru
10
2026-08-12 • via Nuitee
E
Elena • couple • it
9
Bello
Pros:

Ottima posizione, servizi e pulizia dell’hotel e delle stanze.
Camera silenziosa

Cons:

La vista dalla piscina non è paragonabile con quella degli altri hotel.

2026-08-12 • via Nuitee
M
Michaela • family_with_children • de
10
Pros:

Super Lage,
Großes Zimmer,
Sehr sauber

2026-08-11 • via Nuitee
E
Elena • solo_traveller • es
9
Pros:

Me encantó la ubicación y las habitación. El hotel olía muy bien. Y el servicio fue muy agradable.

Cons:

El baño un poco justo.

2026-08-10 • via Nuitee
E
Elisabeth • solo_traveller • nl
10
2026-08-08 • via Nuitee
M
Md Monowarul • solo_traveller • sg
10
2026-08-07 • via Nuitee
M
Muhammad Nouman • family_with_children • sa
8
Excellent location, great food, amazing staff - very good for families
Pros:

Location, breakfast, staff

Cons:

Wifi,

2026-08-07 • via Nuitee
V
Virginie • family_with_children • fr
8
Pros:

La piscine est un peu petite.
Excellent petit déjeuner.

2026-08-06 • via Nuitee
V
Virginie • family_with_children • fr
8
Pros:

Chambre confortable.
Excellent petit déjeuner

2026-08-06 • via Nuitee
S
Sankaran • couple • my
8
2026-08-06 • via Nuitee