Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Reasonable price
Cons:
Dirty rooms
Poor service
Noisy environment
Bed bugs reported

Categories

Cleanliness
3.16
Multiple reviews mentioned the hotel was dirty, had mold, and filthy rooms.
Service
6.13
Staff were described as alright, but service issues and lack of communication noted.
Location
8.17
Convenient location mentioned in several reviews.
Room Quality
2.62
Many rooms were reported as damp, old, or in a poor state of repair.
Amenities
3.65
Amenities mentioned as lacking or in poor condition, with broken items and inadequate facilities.
Value for Money
5.61
Some positive remarks on pricing but overshadowed by overall poor conditions.
Food and Beverage
3.66
Food quality reported as very poor with specific issues noted.
Overall Experience
5.43
Numerous negative experiences lead to a disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:34

Property Description

Scenic Countryside Views and Modern Comforts
Experience the best of both worlds at OYO The Bridge House Hotel, where contemporary style meets traditional heritage. Enjoy free Wi-Fi, air-conditioned rooms, and picturesque country views just minutes away from major transportation hubs.

Delicious Cuisine for Every Palate
Indulge in mouth-watering dishes at our renowned restaurant, offering a fusion of traditional British flavors and authentic Indian cuisine. Our talented kitchen team ensures each dish is a culinary delight for our guests.

Convenient Location with Easy Access
Situated near Reigate and a short drive from major airports and transportation links, our hotel provides the perfect base for exploring the Surrey countryside or catching a flight. Book your stay now and experience the charm of OYO The Bridge House Hotel.

Important information:

This property offers self-check-in only.

The property's reception opening hours are from 06:00 to 00:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 1179 reviews
Cleanliness: 3.16
Service: 6.13
Location: 8.17
Room Quality: 2.62
Amenities: 3.65
Value for Money: 5.61
Food and Beverage: 3.66
Overall Experience: 5.43
P
Paula couple gb
1
Absolutely disgusted that this hotel is allowed on this site I would like a refund and compensation
Pros:

Nothing!

Cons:

The hotel was dirty neglected and a hazardous environment
No air conditioning as stated there was and the receptionist when we arrived couldn’t find the booking and kept getting my name wrong as she couldn’t understand English very well

2026-07-18 via Nuitee
D
Duffy couple gb
5
2026-07-17 via Nuitee
T
Tomas solo_traveller gb
9
2026-07-16 via Nuitee
F
Frantisek solo_traveller gb
8
2026-07-16 via Nuitee
O
Obisesan family_with_children gb
1
Pros:

They

2026-07-15 via Nuitee
M
Marcus solo_traveller gb
5
Pros:

The booking process was shocking, I had booked last minute and had to wait over an hour for a code to get in the room. And by then it was 01:30am.

Cons:

The bed was shocking and needs throwing away.

2026-07-15 via Nuitee
J
Jay couple gb
6
Great value for the money £49 per night
Pros:

I spend my life travelling and working all over the country week in week out different hotels. For the money it’s great I see a lot of bad reviews come on it’s great for the money air con Netflix I loved it for the money. I paid £49 A night

Cons:

Has a balcony to sit on to smoke. This review is genuine. I fix horses for a living Jay Johnson Fastrack. Hotels not cheap now for a cheap night it’s great.

2026-07-15 via Nuitee
T
Tim solo_traveller gb
1
Don't bother
Pros:

The tv and tea making facilities

Cons:

The whole hotel is dirty, carpets and curtains falling apart. No food, drink or air-conditioning as advertised. Definitely wouldn't stay again

2026-07-14 via Nuitee
M
Marzetti couple gb
1
2026-07-13 via Nuitee
R
Ranjit couple gb
1
Pros:

Not open windows not on air conditioner ac mattress is very bad

2026-07-12 via Nuitee
N
Natalia solo_traveller gb
10
2026-07-12 via Nuitee
D
darren couple gb
1
2026-07-11 via Nuitee
K
Katie family_with_children gb
1
2026-07-11 via Nuitee
A
Andy couple gb
1
Needless to say, we didn’t stay. Hotel needs complete refurbishment or, better still, knocking down and rebuilt
Pros:

Nothing

Cons:

Disgustingly dirty. Punic hairs in bed, cigarette butts all over balcony, chair broken, air conditioning in all bedrooms not working (and hasn’t been for years according to hitel reviews), balcony door handle missing and therefore couldn’t lock door, badly stained carpet, bedside light not working, only one towel provided, no spare pillows available, kettle dusty, balcony wooden handrails rotten.

2026-07-11 via Nuitee
M
Md couple gb
1
2026-07-11 via Nuitee
K
Kyle couple gb
1
Pros:

Location

Cons:

The hotel responds to every bad review left, for at least the last 2 years (didn’t go back any further) saying they take it seriously and are trying to improve. I can safely say they have improved nothing. Small uncomfortable bed, dirty, outdated, ac not working, shower not working, cold water tap coming out hot, overgrown outside, fag ends everywhere. The list goes on and on, I didn’t expect much for the price but this was a joke. Poor on all levels except location, straight on to m25

2026-07-11 via Nuitee
D
DEREK solo_traveller gb
8
Way ckear if others in value.
Pros:

Premier in Epsom.wanted 160 for i night . Here 54 . Large room good bathroom clean bed but have to eat out ir order delivery. Really good value. Room as good as premier but no ac so just leave balcony door open to keep cool.

Cons:

For the cost very little.

2026-07-10 via Nuitee
J
Joel couple gb
1
Wasn’t too impressed I’ve stayed in worse tho however the room wasn’t happy with it to be honest air con being broke in
Pros:

The location off the road and looks nice from the outside

Cons:

Unfortunately the weather didn’t help got to our room was at the back of the hotel and the air conditioning didn’t work at all the room had no air was way too hot, didn’t sleep well. the shower was dirty and the shower rail came out the wall not enough towels the water did heat up so shower wasn’t too bad no sockets near bed for charging

2026-07-10 via Nuitee
R
Robert solo_traveller fr
1
Don't go there
Cons:

No Aircon in room
Absolutely nothing to eat even a dispenser
Place overpowering curry smell
Dirty reception area

2026-07-10 via Nuitee
F
Frederic solo_traveller fr
5
2026-07-10 via Nuitee