Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Proposal/romance packages available
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Welcoming hotel
Helpful staff
Great amenities
Cons:
Bland food
Arrogant service

Categories

Cleanliness
9.28
Specific sentiment from text indicates that amenities were clean and beautiful, reinforcing a positive view.
Service
9.75
Staff were frequently praised for being hospitable and helpful across multiple reviews.
Location
9.29
The hotel is well-located, close to attractions yet quiet, mentioned positively in multiple reviews.
Room Quality
9.24
Rooms were consistently described as comfortable, peaceful, and with luxury touches.
Amenities
9.27
Amenities like the pool and playground were appreciated, enhancing the guest experience.
Value for Money
8.73
While some felt food was overpriced, overall value remains consistent with positive hotels of this tier.
Food and Beverage
8.28
Food quality varied, praised in some reviews while criticized for blandness and tiny portions in one.
Overall Experience
9.75
High satisfaction levels in nearly all aspects of stay were expressed across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:50

Property Description

Escape to the luxurious Porta Hotel Antigua, where comfort meets elegance in the vibrant heart of Antigua Guatemala.

Relaxing Full-Service Spa
Unwind at our holistic spa, offering rejuvenating massages, body treatments, and revitalizing facials that will elevate your relaxation experience.

Exclusive Dining Experience
Savor exquisite flavors at Los Moros, our onsite restaurant with a serene garden view. Indulge in room service or enjoy our hearty full breakfasts, ensuring a delightful start to your day.

Modern Amenities & Business Facilities
Stay connected with complimentary Wi-Fi and enjoy access to our 24-hour business center. For events, we provide over 3,000 square feet of versatile meeting space, ideal for any occasion.

Don't miss out on a memorable stay in Antigua Guatemala; book your experience today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 170 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.75
J
josefk949 Friends getaway
10
Healing hands in the Spa!!!
Pros:

Received a massage in the spa and it was that absolute best massage I’ve ever received. Sophia is a gifted masseuse with healing hands. The spa was top notch and rates up next to the best in the world.

2026-02-28 via Tripadvisor
4
490camrynh Business
10
A Little Slice of Paradise in Antigua
Pros:

I stayed at Porta Hotel Antigua for three weeks across two separate group trips with my travel group, and the experience was nothing short of exceptional.

The staff was incredibly attentive and kind to all of the girls in our group, always going above and beyond to make us feel comfortable and welcomed. The rooms were very clean and extremely comfortable, and the hotel itself is beautiful and impeccably well-maintained.

We loved everything we tried—from the cocktails at the bar to the delicious breakfast and meals at the restaurant. It was always such a joy to return to the hotel after a day out in Antigua Guatemala.

The front desk team was also very organized with all of our bookings, and they even accommodated an early check-in for us, which made a big difference after traveling.

Overall, it was such a wonderful stay, and I would highly recommend it to anyone visiting Antigua who wants a little slice of oasis during their trip.

2026-02-27 via Tripadvisor
M
MikeMitchell67 Family Port of Spain, Trinidad, Trinidad and Tobago
10
Beautiful wedding venue
Pros:

An excellent hotel with cute, romantic rooms, beautiful swimming pools, and a delicious restaurant. The staff were friendly and helpful, and the hotel was within walking distance of the main square and lots of shopping opportunities. The only downside of Antigua was the air pollution.

2026-02-19 via Tripadvisor
I
iowacityia Couples
10
February 2 night stay.
Pros:

We arrived around check in time, on Saturday February 14th 2026, for a 2 night stay. This would be our last hotel during our Gate 1 tour. This was a beautiful property. Check in and check out went very well. Everyone we had contact with from the hotel was very nice. Our room was part of a duplex very close to the dining area, and adjacent to the pool, a view of the pool through another small dining area. The room looked good, and smelled good. It was very spacious, and had character. Everything worked well. A fun space. The hotel is in a nice location, on a relatively quiet Antigua street. But still close enough to walk everywhere. The breakfast was amazing. So many yummy options. Mi would absolutely love to stay there again.

2026-02-18 via Tripadvisor
J
J4844YKmarcom Couples
10
Great place and wonderful staff
Pros:

We recently spent three nights at this splendid hotel. The staff is outstanding. My wife left her phone at the hotel when we were on our way to another destination, and these people saw to it that the phone was delivered to our next stop. They went above and beyond. Thank you so and by the way, very nice rooms.

2026-02-12 via Tripadvisor
V
V3605WUandys Family
10
Great experience at Porta Hotel!
Pros:

Me and my sons went to attend a wedding. Information about Guatamala is varied. The city of Antigua is safe and Porta Hotel is very conveniently located for walking to many things, area food was excellent and the hotel is way nicer than the pictures show. So stay there and walk the area.

2026-02-11 via Tripadvisor
W
W8038QValexn Family
10
Porta Antigua
Pros:

My wife, son (2y/o), and I loved our stay at Porta. The staff was so kind, especially Augustina in the restaurant, and the accommodations were perfect for us. Would definitely recommend staying here and hope to be able to visit again soon!

2026-02-11 via Tripadvisor
N
N7474BKbobbyh Family
6
Disappointed
Pros:

We had a wonderful time in Antigua while visiting for a wedding. We were disappointed that the hotel could not accommodate early check in or late check out when we requested it when we booked months ago. We had an early morning flight and a late afternoon flight. The website when booking shows it as an option to book and it has a charge. It is definitely misleading when you book. Other than that the hotel was nice and clean. My daughter stayed in a different hotel that was just as nice and much more accommodating and allowed early check in and late check out. If we visit again we will be booking with the other hotel.

2026-02-05 via Tripadvisor
6
674myr Family Los Angeles, California
8
charming hotel
Pros:

charming colonial feel in building. lovely entrance . good security. friendly staff.
bathroom didn't flush well, even after engineering was called.
on-site restaurant food lacks flavor. local food is better.

2026-01-25 via Tripadvisor
C
colecI4495IS Friends getaway
10
Highly recommend
Pros:

Beautiful hotel with a very kind and welcoming staff. The room was comfy, the pool area was beautiful, and the restaurant was tasty

2026-01-21 via Tripadvisor
H
H7585INadrianam Couples Syracuse, Finger Lakes, New York
10
Such a Gorgeous Hotel in a Great Location
Pros:

Absolutely loved it here. Wish we were here for longer. I enjoyed the atmosphere and design, its very warm and inviting. The staff are helpful as well. I enjoyed the breakfast buffet, the pool area, and all the amenities. I would really reccommend a stay here. Easily walk to the heart of town too.

2026-01-07 via Tripadvisor
D
DarrelW277 Family Ojai, California
10
Porta Hotel: Art, Warmth and Guatemalan Hospitality at Its Finest
Pros:

For the traveler this hotel offers an exceptionally comfortable, safe, well-appointed stay within walking distance to Parque Central and a wide variety of outstanding shopping and historical sites. My wife, son and I stayed four nights there, departing on Jan 1, 2026.

Upon entering the gardens are exceptionally manicured and display an intriguing mix of colors, shapes and textures that surprise and delight your eyes. Everywhere you look, you are rewarded with the beauty of nature and the hands that arrange it for your appreciation. Amid the flora, many secluded sitting areas are the perfect setting for intimate conversations, focused work and/or serene contemplation. The colonial architecture evolves the glory of the past while carefully selected art expresses pride in Guatemala’s indigenous past and inspires cultural inclusion without white washing the history of colonial conquest.

When you carefully scrutinize the details of this property, the condition of the masonry, the quality of the paint, the cleanliness of everything, etc. you discover exceptional pride of ownership and a commitment to a higher quality facility than hotels with a sharp focus on quarterly results cannot ever equal. The maintenance of the property clearly says, “We care and we love what we do!” Also, Porta makes special efforts to be safe by adding traction strips to ramps, highlighting steps and minimizing any risk to their guests.

We came and went at all hours and each entrance is staffed with vigilant yet pleasant staff. We were safe, and all of our things were secure. And it is important to know that Antigua is a pretty safe place for travelers.

And then there is the breakfast buffet, a cornucopia of ever changing choices. My family was consistently happy for this great start to their day. It was not just the extensive variety and quality; the chefs obviously loved their work and were proud to explain their food. I enjoyed the custom omelets, and tried many of the tamales and other foods new to me. It was discovery, and it was an adventure! To add to our pleasure, each morning a skilled piano player plays all sorts of music from memory, and takes requests.

The beautiful dining room, partly inside and partly outside, overlooks a swimming pool and its surrounding gardens. As you lift your eyes you study one of the magnificent volcanoes towering in the distance.

One day, after our room was cleaned, we discovered that there was no bar of soap. After breakfast, on the way back to our room, we mentioned it to the front desk. Imagine our surprise when we arrived minutes later and there were two bars waiting in the bathroom!

Each room is named for a indigenous group whose distinctive weaving is displayed inside. What a thoughtful connection to the people and to their culture! The rooms are spacious, the underlit vanity in the bathroom is a nice touch, and the beds were excellent. Moreover, the duvets were light so we didn’t get too hot in the middle of the night. Our room’s backside was located on a road, so we heard the loud noise of vehicles passing on the cobblestone road but we were so tired it did not matter! If this might be a problem for you, ask for one of their many quiet rooms in other locations.

We really missed our faithful dog, but the Porta’s pet friendly policy meant that we were never far from meeting a new animal friend and their companion! Also, the property is designed so that families of all ages enjoy being together. In addition to the pool, which is safe for all ages, there is a nice playground that keeps young guests happy, active and well entertained.

The timing of our visit straddled the New Year’s celebration, an internationally known signature event in Antigua. Each day staff happily added more decorations transforming the property into a vibrant festive wonderland. However, we were at the spectacular fireworks at Parque Central so we missed Porta’s extravagant party and buffet.

Saving some of the best for last, Porta has a unique and distinctive commitment to showcasing high-quality Guatemalan art. It is everywhere. You discover it in the hallways, the nooks and crannies of the ancient-looking walls, the rooms and in the gardens. It feels inventive, surprising and inviting, offering a fresh way to appreciate the rich cultural history of Guatemala. Expert lighting, thoughtful framing and creative placement reveal the care of skilled art connoisseurs. At this hotel, art is a distinctive priority, not an afterthought.

One of the highlights of our visit was visiting with Lola Spillari who is intimately involved with merging the history of Guatemala with its beautiful art and curating it throughout Porta. The hotel is her canvas, so to speak, and she passionately embraces this mission. She is also a well informed, delightful conversationalist and provides walking tours and historical background as well as general tourist insights for visitors eager to discover more.

Our stay at Porta was memorable in every way, a blend of comfort, culture and heartfelt hospitality that captures the engaging spirit of Guatemala. From the artistry that graces its unique spaces, to the attentive service and genuine warmth of the staff, Porta stands apart as far more than a place to stay. It is a place to experience, discover and learn. We left refreshed and grateful for this lovely, life long memory.

2026-01-06 via Tripadvisor
C
coloradoclimber Couples
8
Great room and excellent restaurant
Pros:

This was a welcoming hotel with helpful service and a wonderful and comfortable room. The breakfast buffet was excellent and the full size bathtub was a nice benefit! The only item that was not great were the soft, mushy pillows in the bed. The “welcome snack” was a very small cup of Fritos chips and a choice of three drinks but strangely we NOT allowed to sit at one of the outdoor tables near the bar—only the bar or the soft chairs near the TV screen.

2025-12-28 via Tripadvisor
R
rebeccagO2530SP Family New York City, New York
10
Wonderful family experience
Pros:

Loved our experience. The staff was very hospitable, amenities clean and beautiful. Our kids loved the pool and small playground which we enjoyed in between activities. The hotel was very well located and walkable to everything, yet quiet in the evenings. Overall, a great choice.

2025-12-24 via Tripadvisor
0
088eli Friends getaway Washington DC, District of Columbia
10
Beautiful event space | Mouthwatering food | Amazing service.
Pros:

We hosted a birthday and it was a most memorable time! The food was absolutely delicious!! Quality beef, flavorful chicken jacon, and the best frijoles we’ve ever had! The tables were nicely decorated, buffet area efficiently organized, and staff were wonderful. I cannot recommend enough to have an event and/or come and enjoy a meal at Porto Hotel Antigua!!

2025-12-14 via Tripadvisor
7
783michelley Couples Greeley, Colorado
10
Best Hotel in Guatemala!!!
Pros:

I absolutely LOVE this hotel. I’ve been coming for 23 years to Guatemala for medical Missions and I have brought my husband and friends multiple times. It is one of the best experiences for everyone. I love Jhoni at the concierge. He will not steer you in the wrong direction. Best recommendations for dinner!! I love the restaurant, the breakfast buffet and the rooms are so peaceful and beautiful!!! Service is A+ and I have traveled all over the world and rarely get the kind of service provided by Porta. I will always be back!!!!

2025-12-06 via Tripadvisor
D
dorog134 Family
10
Quiet get away
Pros:

Relaxing, welcoming, and want to stay with Porta again soon. The breakfast offerings amazingly delicious and plenty. Thank you

2025-12-06 via Tripadvisor
L
laurenN402QT Family Miami, Florida
2
Poor experience.
Pros:

Terrible experience. Bland food, tiny portions and arrogant waiters. On top of that, other customers had no manners, blasting videos on their phones and nobody cared. Way too much money for such poor quality.

2025-11-22 via Tripadvisor
C
chrysaf2014 Family New Brighton, Minnesota
10
Will definitely stay here again!
Pros:

It was an absolutely delightful stay. From the gorgeous grounds to the friendly staff and great food, we thoroughly enjoyed it stay!

2025-11-20 via Tripadvisor
W
W972ZUronl Couples
10
Perfect stay
Pros:

Our choice of Porta Hotel in Antigua was ideal; it is located in a quiet part of town but within easy walking distance to nearly everything. A beautiful and tranquil setting with great views of the volcanoes. Lovely rooms with luxury touches. Very friendly staff always offering concierge advice. Some of the best restaurants in Antigua within 5-10 minutes from our hotel. We would strongly recommend this hotel to all traveling adults!

2025-11-20 via Tripadvisor