SpringHill Suites Houston Katy Mills

Hotels
•
SpringHill Suites
7.6 (223 reviews)
2501 Texmati Drive , Katy , us
+1 281-644-4455

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable bed
Cons:
Dirty room
Noise issues
Poor breakfast options

Categories

Cleanliness
6.85
Multiple complaints about dirty floors and dog hairs in the room.
Service
8.85
Staff were mentioned as amazing and accommodating.
Location
8.85
Location was considered advantageous for travel.
Room Quality
6.35
Foul smells and noise issues noted, affecting quality of sleep.
Amenities
7.85
Mixed reviews on breakfast options and general amenities.
Value for Money
7.35
Issues with cleanliness raised concerns about overall value.
Food and Beverage
6.85
Breakfast options were reported as weak and unsatisfactory.
Overall Experience
7.85
Overall feedback indicates a decent experience but with several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Luxurious Amenities and Convenient Location

Experience comfort and convenience at SpringHill Suites Houston Katy Mills. Indulge in our free Wi-Fi, outdoor pool, and spacious guestrooms with cable TV. Stay productive with our 24-hour business center and stay active in our fitness center.

Snack Bar and Kitchen Facilities

Enjoy light snacks and refreshments at our 24-hour snack bar. Each room is equipped with a flat-screen TV, work desk, pantry area, and microwave for added convenience.

Shopping and Entertainment at Your Doorstep

Located opposite Katy Mills Mall, our hotel is the perfect choice for shopping enthusiasts. Book your stay now and elevate your travel experience with us at SpringHill Suites Houston Katy Mills.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

7.6
Based on 223 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 6.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.85
S
Susan • couple • us
10
Great stay.
Pros:

Location clean friendly

Cons:

Outside noisy

2026-08-27 • via Nuitee
P
Pedro • solo_traveller • us
7
Pros:

The size of room and price

Cons:

There was stains in certain places

2026-08-17 • via Nuitee
L
Lic. Polanco • family_with_children • mx
9
Amplio y cómodo
Pros:

Ubicación y amplias habitaciones

Cons:

nada

2026-07-23 • via Nuitee
L
Lic. Polanco • family_with_children • mx
9
Cómodo y amplio
Pros:

Ubicación, el tamaño de las habitaciones son muy amplias, ideal para 4 personas y excelente relación calidad precio

Cons:

nada

2026-07-23 • via Nuitee
R
Rebecca • couple • us
10
Wonderful
Pros:

Nice

Cons:

I liked everything

2026-07-06 • via Nuitee
J
Jesus • family_with_children • us
10
Pros:

The maintenance staff was a bit weird also staring at us like stereotyping

Cons:

I took my family to the pool and the maintenance kept staring like we weren’t good enough for this place

2026-05-18 • via Nuitee
K
Karla • couple • us
10
Comfortable stay and courteous staff
Pros:

Clean property, easy access to restaurants and shopping.

2026-05-17 • via Nuitee
T
timothy • couple • us
7
Pros:

Location

Cons:

Housekeeping never came to our room during the four days stay. On day four we asked for new towels twice before we got them.

2026-05-13 • via Nuitee
J
Jeff • family_with_children • us
10
Awesome
Pros:

Manager Jennifer was great!

2026-04-27 • via Nuitee
D
Danilo • family_with_children • us
9
2026-03-15 • via Nuitee
P
Pedro • family_with_children • us
8
2026-03-01 • via Nuitee
C
Chinwei • solo_traveller • tw
8
2026-02-13 • via Nuitee
R
Rachel • couple • us
8
Pros:

Everything

2026-01-19 • via Nuitee
J
Janet • couple • us
8
Friendly staffs, good breakfast and great location
Pros:

Location

Cons:

Room location was near the elevator and it was too noisy for those sleeping on the sofa bed

2026-01-16 • via Nuitee
J
Jan • extended_group • us
9
Very enjoyable. Thermostat good. Bed comfortable. Will stay here again.
Pros:

Location great for my trip! Was able to get on first floor. Liked the separate sitting area.

Cons:

Water pressure could better. Need pull down shade behind curtain.

2025-12-22 • via Nuitee
A
Abdul Kadir • solo_traveller • us
4
Cons:

The hotel is old and rooms had a foul smell .

2025-12-16 • via Nuitee
K
Kelly • extended_group • us
10
Pros:

The staff were amazing!! Very accommodating and helpful

2025-10-27 • via Nuitee
C
cinthia • family
10
Pros:

Everything was perfect. From location to surroundings.

2025-10-12 • via Nuitee
D
Delphine • family
8
Pros:

Breakfast was healthy

2025-10-10 • via Nuitee
B
Brittanie
6
Pros:

The room was clean enough, but not spotless by any means. No signs of bugs but definitely a little older of a property, the AC was cool enough, but it was very humid. Hallway carpet was kind of gross, but not the worst I’ve ever seen. Breakfast was prompt with options, but I personally found it to be mostly inedible. Front desk staff were nice enough. Overall, we would not stay here again but it did the job for what we needed. It’s located behind a Denny’s and the highway. Noise wasn’t really audible. I definitely appreciated that Denny’s had cameras pointed towards the parking lot of the hotel.

2025-10-10 • via Nuitee