SpringHill Suites Houston Katy Mills

Hotels
•
SpringHill Suites
7.6 (215 reviews)
2501 Texmati Drive , Katy , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Private check-in/check-out
Fence around pool
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable bed
Cons:
Dirty room
Noise issues
Poor breakfast options

Categories

Cleanliness
6.85
Multiple complaints about dirty floors and dog hairs in the room.
Service
8.85
Staff were mentioned as amazing and accommodating.
Location
8.85
Location was considered advantageous for travel.
Room Quality
6.35
Foul smells and noise issues noted, affecting quality of sleep.
Amenities
7.85
Mixed reviews on breakfast options and general amenities.
Value for Money
7.35
Issues with cleanliness raised concerns about overall value.
Food and Beverage
6.85
Breakfast options were reported as weak and unsatisfactory.
Overall Experience
7.85
Overall feedback indicates a decent experience but with several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:00

Property Description

Luxurious Amenities and Convenient Location

Experience comfort and convenience at SpringHill Suites Houston Katy Mills. Indulge in our free Wi-Fi, outdoor pool, and spacious guestrooms with cable TV. Stay productive with our 24-hour business center and stay active in our fitness center.

Snack Bar and Kitchen Facilities

Enjoy light snacks and refreshments at our 24-hour snack bar. Each room is equipped with a flat-screen TV, work desk, pantry area, and microwave for added convenience.

Shopping and Entertainment at Your Doorstep

Located opposite Katy Mills Mall, our hotel is the perfect choice for shopping enthusiasts. Book your stay now and elevate your travel experience with us at SpringHill Suites Houston Katy Mills.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 215 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 6.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.85
J
Jeff • family_with_children • us
10
Awesome
Pros:

Manager Jennifer was great!

2026-04-27 • via Nuitee
D
Danilo • family_with_children • us
9
2026-03-15 • via Nuitee
P
Pedro • family_with_children • us
8
2026-03-01 • via Nuitee
C
Chinwei • solo_traveller • tw
8
2026-02-13 • via Nuitee
R
Rachel • couple • us
8
Pros:

Everything

2026-01-19 • via Nuitee
J
Janet • couple • us
8
Friendly staffs, good breakfast and great location
Pros:

Location

Cons:

Room location was near the elevator and it was too noisy for those sleeping on the sofa bed

2026-01-16 • via Nuitee
J
Jan • extended_group • us
9
Very enjoyable. Thermostat good. Bed comfortable. Will stay here again.
Pros:

Location great for my trip! Was able to get on first floor. Liked the separate sitting area.

Cons:

Water pressure could better. Need pull down shade behind curtain.

2025-12-22 • via Nuitee
A
Abdul Kadir • solo_traveller • us
4
Cons:

The hotel is old and rooms had a foul smell .

2025-12-16 • via Nuitee
K
Kelly • extended_group • us
10
Pros:

The staff were amazing!! Very accommodating and helpful

2025-10-27 • via Nuitee
C
cinthia • family
10
Pros:

Everything was perfect. From location to surroundings.

2025-10-12 • via Nuitee
D
Delphine • family
8
Pros:

Breakfast was healthy

2025-10-10 • via Nuitee
B
Brittanie
6
Pros:

The room was clean enough, but not spotless by any means. No signs of bugs but definitely a little older of a property, the AC was cool enough, but it was very humid. Hallway carpet was kind of gross, but not the worst I’ve ever seen. Breakfast was prompt with options, but I personally found it to be mostly inedible. Front desk staff were nice enough. Overall, we would not stay here again but it did the job for what we needed. It’s located behind a Denny’s and the highway. Noise wasn’t really audible. I definitely appreciated that Denny’s had cameras pointed towards the parking lot of the hotel.

2025-10-10 • via Nuitee
J
Jairo
10
Pros:

Great place will book again.

2025-10-06 • via Nuitee
C
Ckaris
10
Pros:

Clean room, great parking, and amazing breakfast.

2025-09-30 • via Nuitee
L
Lynn
6
Pros:

Breakfast options were pretty weak

2025-09-29 • via Nuitee
A
Asha Susan
6
Pros:

The room provided didnt have any sound insulation and I could clearly hear the other person next door..was not able to sleep

2025-09-24 • via Nuitee
G
Gautam
10
Pros:

Has to do late checkin and the reception was very friendly and helpful. Suggested a ground floor for east access to a great breakfast of waffles eggs sausage and oatmeal plus toast and yogurts.
Clean newer property, large rooms and good amenities! Definitely recommended!!

2025-09-17 • via Nuitee
C
crystal • family_with_children
8
Pros:

Very nice staff

2025-09-11 • via Nuitee
V
Viriato • family_with_children • ch
9
c'est bien passé.
2025-09-07 • via Nuitee
V
Viriato • family_with_children • ch
9
c'est bien passé.
Pros:

Bien

2025-09-07 • via Nuitee