Best Western Premier Hotel Astoria

Hotels
Best Western Premier
9 (10668 reviews)
Petrinjska 71 , Zagreb , hr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10668 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
E
Edin solo_traveller us
10
2026-08-23 via Nuitee
E
Elisabetta couple it
8
2026-08-22 via Nuitee
S
serkan solo_traveller ch
8
2026-08-22 via Nuitee
M
Marco couple de
5
Pros:

Gratis Parkplatz, gutes Frühstück

Cons:

Klimaanlage konnte man nicht richtig einstellen hat schlecht gekühlt. Ein Espresso an der Bar für genau 5€ ist nicht gerechtfertigt!

2026-08-22 via Nuitee
A
Adriana solo_traveller ar
9
Muy buena opción en Zagreb!
Pros:

La ubicación y las instalaciones en general. No está en la ciudad alta que es el sector más céntrico pero está a poca distancia y queda a 3 cuadras de la estación de tren. El desayuno es muy completo.

Cons:

Me parece que deberían aggiornarse con la ubicación de los enchufes. Proveer más y que siempre haya más de uno cerca de la cama. Fue complicado resolver dónde enchufar mi computadora y teléfono. Por otra parte, en esta habitación en particular no se podían encender o apagar las luces por sectores. Era todo encendido o todo apagado.

2026-08-22 via Nuitee
E
Emilija solo_traveller de
10
2026-08-22 via Nuitee
J
Johannes solo_traveller nl
8
Pros:

Rustig gelegen.

Cons:

Niets

2026-08-22 via Nuitee
K
Kevin couple us
10
Pros:

Modern, clean and in a great location. Friendly and helpful staff.

2026-08-22 via Nuitee
M
Marin solo_traveller au
9
2026-08-22 via Nuitee
S
Socrates couple br
9
Recomendo.
Pros:

Excelente o hotel. Clássico, com mobiliário muito bonito, café da manhã excepcional, quartos grandes, chuveiro excelente. Hotel com estacionamento próprio de acesso muito fácil e rápido, localização (fizemos todo o circuito turístico a pé a partir do hotel), atendimento da recepção muito bom.

2026-08-21 via Nuitee
H
Herma family_with_children nl
8
Prima verblijf we hebben ons super vermaakt.
Pros:

Goed hotel. Prima kamer en ontbijt. Dicht bij het hart van Zagreb.

Cons:

nvt

2026-08-21 via Nuitee
N
Nikolaos solo_traveller gr
10
2026-08-21 via Nuitee
J
Jasmina couple ba
10
Pros:

Sve je odlično - lokacija, parking, doručak, ljubazno i susretljivo osoblje. Sobe su prelijepo uređene, čiste, kreveti udobni.

2026-08-21 via Nuitee
L
Lucas solo_traveller fr
10
2026-08-21 via Nuitee
M
Marija solo_traveller rs
10
2026-08-21 via Nuitee
A
Andreas solo_traveller at
8
2026-08-21 via Nuitee
A
andrea couple it
10
Pros:

Struttura comoda e bella, vicino al centro della Città. La colazione era soddisfacente, c'era tutto, anche per la nostra richiesta Gluten Free.

2026-08-21 via Nuitee
T
Thomas family_with_children fr
8
Pros:

Bel hôtel. Très bien situé.

2026-08-20 via Nuitee
D
DAVID solo_traveller si
8
Cons:

Sobarica vstopila v sobo, zbudila me ob 8 uri.

2026-08-20 via Nuitee
M
Maria solo_traveller es
9
2026-08-20 via Nuitee