Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (9403 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 9403 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
D
d403bb65cc4271579d0946603333c824 • couple • us
3
Cons:

No usb ports
No self climate control, room was too warm and opening window did not help
Lamps over the bed head board too low to sit up and read in bed, hit my head several times, poor design

2026-04-18 • via Nuitee
8
8809474fbe8572d867343397c0ff4a71 • couple • ba
10
Savršeno mjesto na sjajnoj lokaciji!
Pros:

Sve je savršeno!

2026-04-18 • via Nuitee
D
db3c4ca4eb0371fded8b16ba888afb71 • solo_traveller • fr
9
Pros:

Mention spéciale pour le très sympathique jeune serveur du petit déjeuner. Efficace et toujours souriant. C'est remarquable

2026-04-18 • via Nuitee
E
e8c4eca5034473cdbd118fadfd69cb8c • solo_traveller • it
9
2026-04-18 • via Nuitee
B
baf8272e663372be811732522a784359 • extended_group • dk
9
Pros:

Utrolig hjælpsomt og venlig personale - alle sammen. Vi fik fantastisk carbonara til €20 inklusive et glas vin - et scoop! Det er et pænt hotel, super beliggenhed og man følte sig meget velkommen. Dejligt med aflåst parkering

Cons:

Det burde være muligt at reservere parkering, det er det ikke! Men jeg fik parkeringsplads.

2026-04-18 • via Nuitee
E
e8c4eca5034473cdbd118fadfd69cb8c • solo_traveller • it
9
2026-04-18 • via Nuitee
6
6fba1a30e82e72b0cd63e31309a0da4b • solo_traveller • ch
9
Immer wieder gerne
Pros:

Alles gut

2026-04-17 • via Nuitee
3
3cd3108c830a715735c500f214a546a6 • solo_traveller • hr
10
2026-04-17 • via Nuitee
F
f639f017d1d07226c73df9d64d24a71f • family_with_children • me
10
2026-04-17 • via Nuitee
D
d6a6917dfb4370740152c44a5faab031 • solo_traveller • gb
8
An excellent location and the breakfast provided was beyond expectation!
Pros:

Location was excellent to the centre. It also had the best breakfast I’ve seen in a long time included with the room!

Cons:

Room was on the small side. If you had more than one suitcase there wasn’t much room to move around the room.

2026-04-17 • via Nuitee
B
b76b4221b05d7091019c982dc98db277 • couple • de
7
2026-04-16 • via Nuitee
C
cb85c48e0a9e7205ad4b35bc4feb2338 • family_with_children • tw
10
2026-04-16 • via Nuitee
F
fbd9b4d1f63c71a6645194087fb2cef8 • couple • de
8
2026-04-16 • via Nuitee
E
ec0c51766f8072998aaad265537294d3 • solo_traveller • ae
9
موظفين الاستقبال كانو لطفين جداً
Pros:

الهدوء والنظافة والمكان

2026-04-16 • via Nuitee
B
b22f4ee6cb3373a292d19561a8cde02e • couple • be
9
Goede plek om Zagreb te verkennen
Pros:

Goede ligging, goede parking ook voor hogere wagens. Mooie oude glorie! Een overheerlijk ontbijt met alles wat je maar kan wensen.

Cons:

De badkamer in onze kamer was erg gedateerd en klein.

2026-04-16 • via Nuitee
4
4f960aab155371d3833b5eeed91c62d5 • extended_group • sk
9
2026-04-16 • via Nuitee
0
05f6899a6d8472221b193a0d28e5743d • extended_group • si
8
Prijetno.
Pros:

Krasen zajtrk, dobra lokacija,...

Cons:

Lahko bi bilo čisto malce bolj čisto po tleh.

2026-04-16 • via Nuitee
8
8856bcf27894702802490a376e5d9dcc • solo_traveller • me
10
Pros:

Uvjek se rado vraćamo ovom hotelu. Nas prvi izbor za Zagreb

2026-04-15 • via Nuitee
F
f802d71038c172688e01f13bdaa8e116 • family_with_children • gr
9
2026-04-15 • via Nuitee
4
45c6ff1eacfc73400a6091dd2cdd73e4 • solo_traveller • us
10
2026-04-15 • via Nuitee