Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (10207 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10207 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
T
tracy • solo_traveller • au
10
Pros:

Great location and breakfast. Worth staying

2026-06-20 • via Nuitee
M
Mitrovski • solo_traveller • mk
9
2026-06-20 • via Nuitee
L
Lisandro • family_with_children • us
10
Pros:

Comfortable room. Good location, close to everything. Breakfast was very complete. Very good service from the staff

2026-06-20 • via Nuitee
G
Greene • solo_traveller • us
10
Pros:

The staff, the bathroom, the decor, the breakfast.

Cons:

Room was small. Functional but small.

2026-06-20 • via Nuitee
V
Vlassenko • solo_traveller • ca
8
2026-06-20 • via Nuitee
ŽELJKA • solo_traveller • hr
10
2026-06-20 • via Nuitee
T
Timothy • couple • us
10
EXCELLENT SUPERB
Pros:

The room was spacious and luxurious and was very comfortable. The furniture was classic wood and the bathroom was spacious.The hotel was located in the center of the city, the parking was secure and spacious and the breakfast was / star buffet with fresh everything.

Cons:

NA

2026-06-20 • via Nuitee
A
Anif • family_with_children • ae
9
Excellent location, excellent breakfast with a good spread
Pros:

Location, breakfast & parking

Cons:

Nothing

2026-06-20 • via Nuitee
P
Peter Fonzen google • solo_traveller • de
9
Pros:

Tolle Lage in der Innenstadt. Gutes Frühstück

Cons:

Ärgerlich: erst nach der Reservierung schreibt das Hotel, dass die Autoparkplätze des Hotels nicht reserviert und garantiert werden können.
Wegen der vorhandenen Parkplätze haben wir uns für dieses Hotel entschieden.
Deshalb bitte die Informationen dazu bereits in die Hotelbeschreibung aufnehmen

2026-06-20 • via Nuitee
E
Elio • couple • hr
10
Pros:

Sve, dolazim stalno

2026-06-20 • via Nuitee
U
uri • solo_traveller • il
8
Pros:

מיקום, ארוחת הבוקר, חניה לרכב. מאפשרים להשאיר את הרכב מס' שעות גם אחרי הצ'ק אאוט.

2026-06-20 • via Nuitee
S
Stanka • extended_group • bg
10
Pros:

Местоположение, отлично качество на храната .

Cons:

Малко тясни паркоместа.

2026-06-19 • via Nuitee
J
Jeffrey • solo_traveller • de
7
Pros:

Sehr Zentrumsnah gelegen. Zimmer sind sauber. Das Frühstücksbuffet is auch in Ordnung

Cons:

Das Zimmer war etwas klein und beengt. Und der Tisch am Fussende des Bettes ist für grosse Menschen etwas hinderlich da man mit den Füssen anstösst. Ein Ausblick aus dem Fenster gibt es nicht da man auf eine Hauswand sieht.

2026-06-19 • via Nuitee
S
SEKIYA • solo_traveller • jp
8
Pros:

クラッシックで落ち着いている

Cons:

中庭眺め悪い
フロントスタッフのサービスイマイチ。例えばホテル内レストランの予約は自分で行け、とか、ロビーにコーヒーサービス頼んだら自分で行けとか言う事

2026-06-19 • via Nuitee
M
M van E • solo_traveller • nl
10
Boeken, zeker ook voor motorrijders!
Pros:

Top hotel! Super mooie kamer, zeer goed ontbijt en top parkeren voor de motor!!

2026-06-19 • via Nuitee
J
Jaromir • solo_traveller • cz
9
2026-06-19 • via Nuitee
P
Peter • couple • nl
9
Pros:

Mooi Centraal alles op loopafstand top eigen parkeerplaats.

2026-06-19 • via Nuitee
Z
Zdenek • couple • cz
9
2026-06-18 • via Nuitee
J
Johan H. • solo_traveller • nl
8
Goede plek
Pros:

Very nice location in the city,

Cons:

Shower in bath is not great.

2026-06-18 • via Nuitee
C
Cristiana • solo_traveller • ch
9
Pros:

Zentrale Lage, Innenstadt gut erreichbar👍🏾 gutes Frühstück

Cons:

----

2026-06-18 • via Nuitee