Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (9373 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 9373 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
I
Ilir • couple • me
10
2026-02-14 • via Nuitee
D
DARJA • couple • si
10
Pros:

Prihaznoa5, čistost

Cons:

/

2026-02-14 • via Nuitee
I
Ivana • solo_traveller • rs
10
2026-02-14 • via Nuitee
P
Par • solo_traveller • ae
8
Pros:

Location

Cons:

Renovation works outside and no gym

2026-02-14 • via Nuitee
Ćojbašić • couple • rs
10
2026-02-14 • via Nuitee
G
Gabrijela • couple • rs
10
2026-02-14 • via Nuitee
D
Denis • couple • hr
10
2026-02-14 • via Nuitee
G
Goran • solo_traveller • hr
10
2026-02-14 • via Nuitee
T
Tzubi • solo_traveller • bg
8
2026-02-13 • via Nuitee
T
Tjoa • extended_group • id
9
Pros:

The breakfast was great

2026-02-13 • via Nuitee
L
Luka Jadrić • extended_group • hr
10
A comfortable and well-located stay with room for improvement in the breakfast experience.
Pros:

Breakfast was ok, with enough options to start the day comfortably. The room was clean, comfortable, and well-maintained, providing a relaxing space to unwind after a busy schedule. The location is excellent, centrally positioned and within easy walking distance of key attractions, restaurants, and public transport.

Overall, a pleasant and convenient stay.

Cons:

Breakfast could have been better, as the selection felt somewhat limited and repetitive, especially for a hotel of this category. A bit more variety and fresher options would have made the overall experience more enjoyable. At peak times, the breakfast area was also quite busy, which made the atmosphere feel slightly rushed.

2026-02-12 • via Nuitee
Q
Qiyong • solo_traveller • at
10
Pros:

地理位置好，停车场安全可靠, 酒店到处都很干净，早餐丰富,非常满意，值得推荐

2026-02-12 • via Nuitee
E
Erol • solo_traveller • ba
9
2026-02-12 • via Nuitee
A
Aleksa • solo_traveller • gb
10
Pros:

Odlična usluga, ljubazno osoblje. Prezadovoljni

2026-02-12 • via Nuitee
M
Max • solo_traveller • de
8
Gut für einen Städtetrip
Pros:

Gutes Frühstück, freundliches Personal, SOS-Glocke in der Dusche

Cons:

-

2026-02-12 • via Nuitee
A
Aleksandar Antovic • solo_traveller • rs
2
2026-02-11 • via Nuitee
M
Metodija • solo_traveller • mk
10
2026-02-10 • via Nuitee
I
Igor • family_with_children • hr
10
2026-02-10 • via Nuitee
A
Andrej • couple • si
10
Pros:

We stayed for one night and everything was perfect. The hotel offers private parking, the room was very clean, and the breakfast was exceptional. We Will
definitely stay here again.

2026-02-10 • via Nuitee
N
Nikola • solo_traveller • rs
9
2026-02-09 • via Nuitee