Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (9851 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 9851 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
V
Vieru • couple • ro
10
2026-05-09 • via Nuitee
Z
Zuzana • solo_traveller • sk
9
2026-05-09 • via Nuitee
I
Ivica Dbk • solo_traveller • hr
9
Pros:

Čistoća, urednost i adresa hotela. Sve na dohvat ruke.

Cons:

Soba je bila na drugom katu i nije imala nikakav pogled osim u zid...

2026-05-09 • via Nuitee
U
Ursula • couple • de
9
2026-05-08 • via Nuitee
K
Karmen • solo_traveller • hr
10
2026-05-08 • via Nuitee
A
Antonija • couple • hr
10
Vrlo rado bih ponovila
Pros:

Sve je bilo izvrsno.

Cons:

No such thing

2026-05-08 • via Nuitee
D
Danny • couple • be
9
Geen enkele opmerking
Pros:

Netheid, stijlvol, privé’ parking.

2026-05-08 • via Nuitee
A
Ante Bosnjak • solo_traveller • at
10
Pros:

Sve

2026-05-07 • via Nuitee
G
Grünsteidl • solo_traveller • at
10
2026-05-07 • via Nuitee
T
ThomasP49 • solo_traveller • fr
8
2026-05-07 • via Nuitee
L
Ljiljana • solo_traveller • hr
9
Pros:

Bilo je sve čisto,osoblje ljubazno i doručak odličan.

2026-05-07 • via Nuitee
S
Slawomir • solo_traveller • pl
10
Na wizyte w Zagrzebiu bardzo dobry wybór
Pros:

Dobra lokalizacja, parking hotelowy, bardzo dobre śniadania

2026-05-07 • via Nuitee
S
Stefan • solo_traveller • at
9
2026-05-07 • via Nuitee
K
Kata • solo_traveller • de
8
Pros:

Die Lage des Hotels.

Cons:

Es gab keine Steckdose in der Bettnähe und des Wasserkochers.

2026-05-07 • via Nuitee
M
Marisa • solo_traveller • lu
7
Excelente localizacao com parque privado, otimo para visitar Zagreb
Pros:

Parque privavado e bem guardado não muito longe do Hotel. Podemos deixarno carro no parque mesmo depois de ter feito o check out. Pequeno almoço muiro bom. Tivemos direito a um upgrade gratuito.

Cons:

Os funcionarios podiam ser um bocadinho mais simpaticos...

2026-05-07 • via Nuitee
M
Maya • solo_traveller • hr
10
2026-05-06 • via Nuitee
D
Dominik • solo_traveller • pl
10
2026-05-06 • via Nuitee
F
Fabri • couple • it
9
Pros:

La posizione è ottima per la visita della città: le principali attrattive sono raggiungibili a piedi.
Ottima anche la colazione a buffet, molto varia

Cons:

Durante il primo giorno la rete non funzionava, e questo ha comportato alcuni problemi. Il problema si è poi sostanzialmente risolto nei giorni successivi

2026-05-06 • via Nuitee
R
Rennie • couple • us
8
Met our expectations.
Pros:

Good location in the city of Zagreb and breakfasts are good.

Cons:

It is dated and the rooms are small.

2026-05-06 • via Nuitee
C
Carlos • solo_traveller • cr
9
2026-05-06 • via Nuitee