Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (9403 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 9403 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Aleh • solo_traveller • pl
9
2026-03-21 • via Nuitee
T
Teodora • couple • bg
10
2026-03-21 • via Nuitee
E
eric • solo_traveller • fr
7
Correct dans le centre de Zagreb
Pros:

Emplacement correct
Personnel aimable
Petit déjeuner correct

Cons:

Hôtel vieillot
Un seul ascenseur pour desservir l'ensemble des différents étages entraînant une forte attente
Absence de prise à côté du lit incroyable en 2026 !

2026-03-21 • via Nuitee
J
Jens • solo_traveller • de
10
Pros:

Ein schönes Hotel der alten Schule. Etwas altmodisch aber das macht auch den Reiz aus. Zimmer top sauber und gepflegt.
Viele ältere englische Gäste anwesend. Super Frühstück!

2026-03-20 • via Nuitee
T
Tomáš • couple • cz
10
Doporučuji
Pros:

Vše bylo v naprostém pořádku-vstříctný přístup na recepci,výborná snídaně a parkoviště přímo u hotelu.

Cons:

Nelze nic vytknout

2026-03-20 • via Nuitee
S
strbad • extended_group • hr
6
Sasvim dobro za jedno noćenje
Pros:

Lokacija primarno najvažnija za odabir te zbog osiguranog parkinga.Doručak obilan i bogat

Cons:

Zbog nedostatka osoblja nije imao tko popraviti vodokotlić koji se pokvario

2026-03-19 • via Nuitee
G
Giovanni • solo_traveller • it
10
Pros:

Parcheggio gratuito, posizione, colazione eccellente

Cons:

Cuscini

2026-03-19 • via Nuitee
M
Maja • solo_traveller • hr
10
2026-03-19 • via Nuitee
A
Andrea69 Trieste • solo_traveller • it
9
Ci tornerò
Pros:

In centro, parcheggio, colazione eccezionale, camere comode: ottimo.

2026-03-19 • via Nuitee
Z
Zheng • solo_traveller • at
9
Pros:

The staff is very helpful and sympathetic.

2026-03-19 • via Nuitee
S
Shahin Refik • couple • bg
10
Excellent
Pros:

Everything was great. Secure parking, location, breakfast, comfort, cleanliness and facilities in the room.

Cons:

Nothing.

2026-03-19 • via Nuitee
I
Ivana • couple • hr
10
Sve odlično
Pros:

Urednost, ambijent

2026-03-18 • via Nuitee
D
Daniel Marius • family_with_children • ro
10
Pros:

Always more than an experience!

2026-03-18 • via Nuitee
J
Julijana • couple • hr
5
2026-03-18 • via Nuitee
J
Josip • couple • hr
10
2026-03-18 • via Nuitee
B
Bruno • solo_traveller • hr
10
2026-03-18 • via Nuitee
M
Mihriban • family_with_children • tr
9
2026-03-17 • via Nuitee
E
Elena • solo_traveller • de
3
Pros:

Very very friendly receptionists

Cons:

Very dusty room. The carpets and furniture specially dusty.

There was hair in the shower when we arrived. The toilet had not even been cleaned.

The air conditioning could only heat, not cool down a room with 23 Celsius

2026-03-17 • via Nuitee
W
wolfgang • solo_traveller • at
9
2026-03-17 • via Nuitee
Z
Zeljana • solo_traveller • hr
10
2026-03-17 • via Nuitee