Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (10802 reviews)
Petrinjska 71 , Zagreb , HR

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10802 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
Y
Yaowaman • extended_group • th
8
Good value
Pros:

The hotel is in central area and it is free parking.

Cons:

Easy to walk to center.

2026-10-24 • via Nuitee
D
Dani Vanessa • solo_traveller • us
10
Close to historic area and transportation.
Pros:

Staff friendly and helpful, room was great, breakfast was amazing

Cons:

No dislikes

2026-10-24 • via Nuitee
A
Antonio • extended_group • it
10
Pros:

Tutto bene

Cons:

La lingua

2026-10-23 • via Nuitee
O
Oddny • couple • no
9
2026-10-23 • via Nuitee
N
Nikoloz • solo_traveller • ge
10
Pros:

I’m very happy with my stay and will definitely come back on my next visit!

2026-10-23 • via Nuitee
A
Arnaud • couple • fr
9
2026-10-23 • via Nuitee
V
vivienne • solo_traveller • ie
9
Value for money
Pros:

Comfortable clean and central

Cons:

Breakfast wasn’t great

2026-10-23 • via Nuitee
M
Mira • couple • me
9
Pros:

Dorucak je bio raznovrsan,svega je bilo u ponudi.Kafa mi se nije svidela.Cini mi se da je prosli put kad smo boravili bila mnogo bolja.Lokacija je odlicna .

Cons:

Svetlo u sobi koje se zbog senzora stalno pali i gasi.

2026-10-22 • via Nuitee
L
Leendert • couple • nl
8
Mooie lokatie voor een stadswandeling
Pros:

Vriendelijk personeel. Goede kamer. Prima ontbijt. Afgesloten parkeerplaats

Cons:

Niets

2026-10-22 • via Nuitee
O
Ornela • couple • hr
10
2026-10-22 • via Nuitee
X
Xenia • solo_traveller • cy
8
2026-10-22 • via Nuitee
H
Haroon • couple • za
10
Smiling in Zagreb
Pros:

We waited a few hours for our room but the reception were pleasant and helpful. We booked the executive room and we were not disappointed with size and general comfort. The breakfast was continental and was a good start to the day. The location was perfect and really easy to find with our rental car. The parking is free which was a bonus.

Cons:

The lift was a little erratic - only one lift serves the 5 or 6 floors:

2026-10-22 • via Nuitee
A
antonio • extended_group • ch
9
Pros:

Stanza molto ampia e luminosa con doppia esposizione. La colazione con grande scelta e con staff pronto a soddisfare eventuali richieste extra.

Cons:

Durante il soggiorno c’è stato un blocco temporaneo dell’ ascensore risolto poi nell’arco della giornata.

2026-10-22 • via Nuitee
H
Hugo • couple • nl
8
Pros:

Ontbijt overwegend prima. Het sap uit de automaat was niet lekker.
Parkeer mogelijkheid achter het hotel was top.

2026-10-21 • via Nuitee
M
Marko • couple • hr
10
Pros:

Odlican hotel, ljubazno osoblje, izvrsna lokacija.

2026-10-21 • via Nuitee
A
Ada • couple • ca
9
Pros:

Nice breakfast,friendly staff

Cons:

The"free taxi service from airport" wasn't true. We asked for the service,but nobody responded, didn't even ask for flight #, nor arrival time.

2026-10-21 • via Nuitee
C
Christina Kouloumbri • couple • cy
10
Recommend for holidays or business trip
Pros:

Very clean, breakfast was very rich and we tried also dinner from the menu which was pleasant! We recommend it! Also i asked for a room with bathtub and they manage to arrange it for me! Sometimes small actions are making life easier and trips more comfortable and relaxed!

Cons:

Nothing to say!

2026-10-20 • via Nuitee
L
leo dundic • couple • hr
8
2026-10-20 • via Nuitee
D
Dino • couple • de
10
2026-10-20 • via Nuitee
A
Aliaksandr • solo_traveller • by
9
Pros:

Расположение, парковка, завтрак великолепные

Cons:

Брал вечером блюдо в ресторане, было не вкусно

2026-10-20 • via Nuitee