Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (9403 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 9403 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
P
Penkov • solo_traveller • bg
10
2026-03-07 • via Nuitee
G
Gladelle • couple • us
9
We enjoyed Zagreb and our hotel.
Pros:

The staff was friendly and helpful. Breakfast was good but not often hot. The location was good for us.

2026-03-07 • via Nuitee
D
Davor • solo_traveller • hr
10
Pros:

Osoblje izvanredno,lokacija izvrsna.

2026-03-06 • via Nuitee
I
IOANNA • solo_traveller • gr
10
2026-03-06 • via Nuitee
F
FISCELLA • solo_traveller • it
10
2026-03-05 • via Nuitee
D
Djelza • couple • ba
10
Pros:

Great breakfast

2026-03-04 • via Nuitee
M
mladen • family_with_children • hr
10
2026-03-04 • via Nuitee
B
bobyc649 • Friends getaway
10
Excellent Stay at Best Western Premier Hotel Astoria
Pros:

We had a wonderful stay at the Best Western Premier Hotel Astoria and would absolutely recommend it to anyone visiting Zagreb.

The location is perfect — within easy walking distance of the main square, historic Upper Town, shops, and restaurants, yet tucked away just enough to feel quiet and relaxing. It made exploring the city incredibly convenient.

Our room was spotless, comfortable, and well-equipped, with a cozy bed and all the amenities we needed. The hotel has a charming, classic style that feels elegant without being over the top. Everything was very well maintained.

The staff truly stood out during our stay. Everyone was friendly, professional, and happy to help with recommendations and directions. Their warm hospitality made us feel genuinely welcome.

Breakfast was another highlight — a generous buffet with plenty of fresh options, both hot and cold. A great way to start the day before heading out to explore Zagreb.

Overall, this hotel offers excellent value, comfort, and service in a fantastic location. We would definitely stay here again!

2026-03-03 • via Tripadvisor
A
Aleksandar • solo_traveller • rs
10
2026-03-03 • via Nuitee
V
V_protix • solo_traveller • rs
9
Pros:

Amazing breakfast, good location, parking.

2026-03-03 • via Nuitee
M
Maria • couple • de
10
2026-03-03 • via Nuitee
B
Barbara • couple • hr
10
HOTEL JE U POTPUNOSTI ZADOVOLJIO SVE NAŠE POTREBE,
Pros:

ODLIČAN DORUČAK I LOKACIJA,

Cons:

SVE JE 8LO DOBRO,

2026-03-02 • via Nuitee
I
Iva • solo_traveller • mt
10
2026-03-02 • via Nuitee
D
Dejan • solo_traveller • rs
10
2026-03-02 • via Nuitee
I
Ivo • solo_traveller • hr
7
Pros:

Osoblje i cistoca objekta

Cons:

Kupaona,kada nije prakticna za tusiranje.Potrebna je renovacija,predlazem tus

2026-03-02 • via Nuitee
V
Vukašin Demić • couple • rs
10
2026-03-02 • via Nuitee
M
Maja • couple • si
10
2026-03-01 • via Nuitee
R
Robert • solo_traveller • ro
9
Ok
Pros:

Este ok

2026-03-01 • via Nuitee
O
OLENA • family_with_children • ua
10
2026-03-01 • via Nuitee
N
Nedim • couple • ba
10
2026-03-01 • via Nuitee