Best Western Premier Hotel Astoria

Hotels
Best Western Premier
9 (10802 reviews)
Petrinjska 71 , Zagreb , hr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10802 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Anne couple gb
9
2026-09-12 via Nuitee
M
Murdock72 solo_traveller es
9
Pros:

La ubicación, comodidad y tuvieron el detalle de ofrecernos una habitación de calidad superior

Cons:

Pedimos dos desayunos para llevar, uno de ellos para un vegano y le pusieron un bocadillo de tomate y queso mozarella junto a un yogurt y algo de fruta... Osea que no entendieron lo que puede comer un vegano y no pudo comer nada salvo la manzana y un zumo

2026-09-12 via Nuitee
A
Adela couple ro
10
High-quality service
Pros:

The hotel is located very close to the city center. Free parking is a great advantage. The breakfast was excellent. The hotel stands out for its exceptional attention to detail and high-quality service.

2026-09-12 via Nuitee
M
mandana solo_traveller de
7
gut zentral, Zimmer klein, teilweise unpraktisch
Pros:

Lage, freundliche Personal

Cons:

Zimmer ist winzig, Koffer aufmachen war nicht so einfach... nur eine Steckdose am Tisch, sodass man sein Handy nicht am Bett aufladen kann, altes Inventar

2026-09-12 via Nuitee
T
TOME1974 solo_traveller hr
10
2026-09-12 via Nuitee
V
Valida couple ba
10
Volimo Astoriu ❤️
Pros:

Sve. Ako nema mjesta u Astoriji- ne dolazimo u Zagreb!

2026-09-12 via Nuitee
M
Mia family_with_children ae
10
Pros:

Great breakfast and comfortable bed and pillows.

Cons:

Looks old.

2026-09-11 via Nuitee
J
Jana couple us
8
Overnight stay and had an excellent breakfast in the morning.
Pros:

Our flight arrived late into Zagreb so we planned an overnight stay at BW and not drive the 2-hours to Opatija. Quiet, free parking and breakfast included.

Cons:

Nothing. It was clean and well maintained.

2026-09-11 via Nuitee
J
JOSE MANUEL couple es
7
Pros:

Lo mejor la localización

Cons:

EL desayuno no es lo mejor, tardaban mucho en reponer los productos que faltaban y en algunos casos ni siquiera se reponían.

2026-09-11 via Nuitee
A
Anastasia couple ua
10
Pros:

Breakfast is one of the best ever ! Wonderful location , comfortable bad and friendly staff) This hotel makes our time happier

2026-09-11 via Nuitee
C
Charlotte solo_traveller gb
8
2026-09-11 via Nuitee
N
Nick couple gb
8
Nice hotel with minor shortcomings
Pros:

We upgraded to a larger room which was nice.
Staff very friendly

Cons:

There were only 2 tissues in the box which I used expecting it to be replenished when the room was cleaned the next day - sadly not. Also toilet paper was not replaced either.

2026-09-11 via Nuitee
Вяра solo_traveller bg
10
2026-09-11 via Nuitee
B
bello493 couple hu
8
Cons:

Breakfast poor quality and crowded.

2026-09-10 via Nuitee
R
Regina solo_traveller au
9
Pros:

Helpful courteous staff, clean comfortable room great location

Cons:

Nothing to report

2026-09-10 via Nuitee
M
Maria solo_traveller es
8
Pros:

En general ha estado todo muy bien excepto las almohadas.

Cons:

Las almohadas un poco duras

2026-09-10 via Nuitee
I
Ivan Radev Radev solo_traveller bg
5
Pros:

I liked the price/value ratio. The hotel is perfect if you want to get free parking, not bad breakfast, the rooms have everything. It's a little socialist retro, stuff is ok, nothing exceptional but I'm happy with the choice. They have REV points use witch gives me the idea of saving money.

Cons:

The stuff on the reception seems like trying to judge and give rooms based on their opinion for the client

2026-09-10 via Nuitee
I
Ivana solo_traveller gb
8
Staff and impression
Pros:

Great breakfast and location just in city centre

Cons:

Air conditioning controlled by window and reception staff looks so formal, lack of smile and friendly face..

2026-09-09 via Nuitee
J
Jure solo_traveller hr
10
Great location, friendly staff and amazing breakfast
Pros:

Great location, great breakfast, really good value for money

Cons:

N/A

2026-09-09 via Nuitee
I
Ivaylo solo_traveller bg
9
Pros:

Hotel was very well located nearby the center, parking included, good staff, breakfast was also amazing.

2026-09-09 via Nuitee