Best Western Premier Hotel Astoria

Hotels
•
Best Western Premier
9 (10055 reviews)
Petrinjska 71 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Poor cleanliness in bathrooms
Expensive minibar
Noise from other guests

Categories

Cleanliness
8
There were visible hairs in the shower cabin and the bathroom was not clean.
Service
10
Staff described as friendly, helpful, and professional.
Location
9.5
The location is perfect; close to the main square and station.
Room Quality
8.5
The room was comfortable, though some noted thin walls and noisy conditions.
Amenities
9
The hotel offers good amenities, although the minibar is viewed as overpriced.
Value for Money
8.5
Some items like the minibar felt overpriced compared to expectations.
Food and Beverage
9
The breakfast is generally well-received but had some inconsistencies.
Overall Experience
9.5
Overall positive experiences reported despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:16

Property Description

Luxurious Stay in Central Zagreb

Elegant Rooms and Amenities: Enjoy a comfortable stay in our rooms equipped with cable TV, air conditioning, and private safes. Pamper yourself with our provided hairdryers and bathroom amenities.

Gastronomic Delights: Indulge in a culinary journey at Ragusa Restaurant with a blend of local and international cuisine. Pair your meal with a selection of wines for a truly exquisite dining experience.

Relaxing Atmosphere: Unwind at Glama Bar with your morning coffee, afternoon tea, or evening cocktails. Perfect for a relaxing break after a day of exploration.

Book your stay at Hotel Astoria now for a memorable experience in Zagreb!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 10055 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
I
Irene • couple • us
10
Close to our destinations
Pros:

Its location

Cons:

It’s been renovated

2026-05-30 • via Nuitee
M
Mihai • couple • ro
9
Pros:

Poziția centrala, curatenia

2026-05-30 • via Nuitee
C
Christina • couple • at
9
2026-05-30 • via Nuitee
L
ledis • solo_traveller • hr
9
I was extremely tired from my flight and I needed the rest!
Pros:

Excellent Location, great staff, & great breakfast. Good value for the money!

Cons:

The matress was a bit too Soft for my liking!!

2026-05-30 • via Nuitee
L
Lilit • solo_traveller • am
9
2026-05-30 • via Nuitee
E
Emmanuel • solo_traveller • fr
9
Pros:

Very nice and good staff at reception.
Excellent breakfast (quantity ans quality).
Very good location to visit the city.
Possibility to park in total safety.

Cons:

Nothing in particular during my stay.

2026-05-30 • via Nuitee
S
snejanam • solo_traveller • bg
10
Pros:

Много чист по, супер локация , любезни домакини и персонал.

2026-05-29 • via Nuitee
J
Jose Simoes • solo_traveller • br
9
Hotel bem localizado
Pros:

A variedade no cafe da manha e o quarto (com ante sala e dois banheiros)

Cons:

Do barulho no cafe da manhã... mas esta é uma questão do compottamento dos hospedes

2026-05-29 • via Nuitee
G
Gray • solo_traveller • es
8
2026-05-29 • via Nuitee
S
Said • solo_traveller • fr
10
2026-05-29 • via Nuitee
W
Wastl • solo_traveller • at
6
2026-05-29 • via Nuitee
R
Rumski • solo_traveller • bg
10
2026-05-29 • via Nuitee
Радомир • solo_traveller • bg
10
Красота и стил
Pros:

Топ локация и прекрасна обстановка!

2026-05-29 • via Nuitee
B
Bernd • couple • de
9
Gute Lage und gutes Frühstück, Parkplatz kostenlos
2026-05-29 • via Nuitee
S
Sanja • solo_traveller • hr
10
Comfortable stay
Pros:

Nice staff, Very quality beds.

Cons:

Nothing

2026-05-29 • via Nuitee
J
Jean-Francois • couple • be
8
Situation parfaite pour un citi-trip
Pros:

Accueil, situation

2026-05-28 • via Nuitee
Z
Zoran • couple • hr
9
2026-05-28 • via Nuitee
S
Selda • couple • tr
5
2026-05-28 • via Nuitee
J
Jorge Luiz • solo_traveller • br
9
Pros:

Da organização, tamanho do apto e café da manhã.

2026-05-27 • via Nuitee
R
Rox Alba • solo_traveller • ar
10
Excelente estadía
Pros:

Todo excelente! El personal muy amable!

2026-05-27 • via Nuitee