Hotel Condesa Mallorca

The lighting in the room was not working, I reported to the staff but was not fixed.

The room was nice, but they didnt have duvet or blanket. On the 2nd night i was a bit too cold for me. I kept waking up like for every hours. Besides that everything is good for the price

Overall this is great hotel with a lot of amenities, just on the beautiful beach, and friendly staff. We had specious family suite with beautiful sea view. Our room was cleaned every day by amazing women, I didn’t remember her name but she was so lovely, she even make sure our daughters toys are placed on the bed every day to surprise her. We had bad and breakfast service. Breakfast in one of the restaurants was better then in the other, but overall plenty of options. I would definitely recommend this hotel

We arrived at the hotel very late and we were welcomed by the gentleman at reception, the staff is very nice and friendly besides a couple of them - our room was very small, with a smell of humidity that seemed like no one opened those windows for weeks. There’s also a poorly advertised (which is on purpose) “double bedroom” which is clearly 2 single beds put together.

Not just that, but you could hear everything from other rooms or the corridors and I mean everything: coughing, laughing, arguments, sex, farts, everything. Who can sleep like this?! Specially the house keeping starts cleaning and moving everything at 7AM. Zero relaxation in your own bedroom.

We called reception to ask for a clothes iron, they told us to go downstairs to pay the deposit and we were walking in the middle of the hotel with an ironing board back to the room.

From my experience, this is not a 4 stars service.

Regarding the “private beach” (they never mention it but they make you think that there is) doesn’t exist because all the beach beds belong to the city council and you need to pay for it.

The swimming pool was nice, but the drinks were very expensive for the brands they were serving.

Breakfast was ok but you needed to go at 7.30AM (when they open) to find some things that they don’t refill throughout the opening time, leaving the empty plates there.

2 out of 5.

Nice staff with good service and friendly environment, good pools and different places for sunbeds which made it possible to find a calmer spots and very nice location in relation to the beach. Also good location for public transport. Food was not great but overall okey, plus for the fruit selection. The buffé was actually better than meny ordered food. So the dinner concept when you could order main dishes from a menu have room for improvement. The smaller restaurang had a nicer atmosphere whilst the bigger one was very noisy and unpersonal. Would have been good with some room divider and sounds absorber element and some plants in the room to take away the cantine feeling. But to have a relaxing time with family I would recommend.

Everything changed to worse than before

Overall, nice hotel the staff was very friendly and helpful. Beach space gets taken very fast and the food was mid. The hotel is VERY family friendly.

Food was ok.room was good ,the only downside was noise at night on the corridor floors

Regrettably, our four-night stay fell short of expectations. Each night, a dog from a nearby house kept us awake with its relentless barking. To secure a lounge chair by the pool, you had to rise by 7 AM; otherwise, you'd miss out entirely. Additionally, the cleanliness of the rooms left much to be desired. Housekeeping was scheduled every other day, but on our designated cleaning day, no one showed up. When I informed the front desk, they insisted that housekeeping had already been there, despite the evidence to the contrary. It was only when Denise, the receptionist, recognized the error that she offered to send someone to clean our room. Given the price point, I certainly expected a higher level of quality from this hotel. Unfortunately, my experience was disappointing, and I wouldn’t consider staying there again.

Everything you want

This property is excellent in many ways-location, food, drinks, entertainment and staff all first class. However bedroom was too small for three people/luggage and very dated- needs refurbished. Shower door did not close properly and no hairdryer apart from one attached to the bathroom wall which was too hot and had no settings. Dining chairs very uncomfortable to sit on. Not enough sun loungers for all guests and very uncomfortable. Unable to get a sun lounger unless towels put down very early. Wine, on the all inclusive option not the best but cocktails were super. Main dining area felt like a bit like a canteen. All in all a good stay.

We stayed at Hotel Condesa on a B&B basis and had an enjoyable stay with a few key highlights and drawbacks. The beachfront location is fantastic—right on the sand and close to bus stops for easy travel to Port Alcúdia and the Old Town.

Our room was clean and a good size for two. The digital wristband access was a modern, convenient feature that meant no worries about keys or cards. However, there were no tea or coffee-making facilities, and we found ants in the bathroom coming from a crack in the bath.

Breakfast had great variety and was well-managed even during busy times. We also appreciated the water station with hot and cold filtered options—perfect for refillable bottles and helped us avoid buying bottled water.

The pool area was the biggest disappointment. It's too small for the size of the hotel, with sun loungers packed closely and most already reserved by 8 a.m. Relaxing there wasn’t easy.

The public beach outside was a good alternative. Two loungers with an umbrella cost €18.50 per day and require a **minimum 4-day reservation**. Most loungers in front of the hotel were pre-reserved, so we had to get there early to grab one of the unreserved spots.

Overall, Hotel Condesa delivers on location, room access, and breakfast quality—but improvements are needed with pool space and in-room comfort.

Well maintained fully staffed hotel. Breakfast choice was amazing with a vast selection on offer including; Omelette station, cooked food, pastries, yoghurts, waffles, cheese, cold meat, nuts and seeds, cereals. The location right on the white sandy beach was perfect for our stay. The cleaning staff were excellent cannot fault the cleanliness of the rooms and public areas. This hotel is ideal for families and was predominately German with a smaller percentage of British guests. The cons for us specifically was that the evening entertainment was highly geared towards young children with a show every evening right outside our balcony repeating the same tunes every day through the loud speakers. 😩 Everything goes quiet after 11pm bars close and balcony lights out. The breakfast restaurant was extremely busy and noisy as expected with families being the biggest majority. We found this a bit unsettling after a few days although there is also a smaller restaurant with slightly less choice. In terms of shops and restaurants outside the hotel turn to the left along Plata de Muro there are plenty within 5 minutes walk. The local bus service is excellent at €1.80 for 1 journey and €1.65 for 2nd using a bank card. The stop is right outside the hotel on the main road which covers the Port (12 minutes) and the Bellevue (3 mins) area. Not much of a night time (vibe) Next time I’d choose an adult only hotel traveling as a couple but lovely hotel for kids.

The resort is very close to the beach but super crowded. 10 euros deposit for pool towels!
Not bad but can be better. Buffet breakfast has lots of selection.

I would not recommend this hotel to anyone.
The rooms are tiny and descriptions are utterly misleading. What is described as a “junior suite” is the same as the “family room” and the

The property is clean and tidy with direct access to the beach. Nice restaurants on the site with one Rooftop bar with a view over Alcudia beach.
Rooms are clean and bed was comfortable.
Property comes with 1 big pool and 2 small pools with slides for kids.

Location is fantastic. Playa de Muro beach is beautiful and there is a plaza with a few beachside restaurants and shops.
Free parking on the roads around the hotel.
Easy to drive around the area.
The room we paid for - sea view double smelt of damp, air con wasn’t working for the first 2 days, the extractor fan in the bathroom was poor. The TV had a blinding blue light too.
However, comfortable beds and lovely balcony and view.
We asked to change our room which wasn’t possible. The damp smell only got worse over the 4 days.

We

Hotel Condesa is such a welcoming place. The stagf really make this place. So friendly and always go the extra mile for you. The place is also kept spotless.

The obly small disappontment is that there was no aircon in the room.

Really nice beach and good modern room