Petit Palace Triball

Hotels
•
Petit Palace Hoteles
9 (2721 reviews)
Gonzalo Jimenez de Quesada, 2 (esquina Gran Vía, 32) , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Room size not adequate

Categories

Cleanliness
8.33
Some reviews mentioned dust and inconsistency in cleaning, leading to a lower score.
Service
9.8
Staff were frequently mentioned as friendly and helpful, which boosts the service rating.
Location
9.34
The hotel is noted for its excellent location near Gran Via and attractions.
Room Quality
8.29
Mixed sentiments regarding room comfort and size; some rooms were described as small and not well finished.
Amenities
8.82
Standard amenities were available, with some reviews highlighting good breakfast options.
Value for Money
8.78
Generally seen as good value, though some found prices a bit high for offered services.
Food and Beverage
9.33
Breakfast was positively mentioned in several reviews, contributing to a higher score.
Overall Experience
9.3
Overall reviews reflected a pleasant stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:42

Property Description

Prime Location on Gran Vía
Located in the heart of Madrid on the iconic Gran Vía, Petit Palace Triball - Gran Vía offers a prime location for exploring the city's vibrant culture and attractions.

Modern Comforts and Amenities
Experience modern comfort in a charming 19th-century building with amenities such as free bicycle hire, free WiFi, flat-screen TVs, and hydromassage showers in every room, ensuring a relaxing stay.

Pet-Friendly and Convenient
Traveling with pets? Petit Palace Triball welcomes your furry companions with an additional charge of EUR 25 per pet, per stay, so you can enjoy Madrid with your whole family.

Book now for an unforgettable stay at Petit Palace Triball - Gran Vía!

Important information:

-Please note that bicycle rental is subject to availability.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 2721 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Enrique • solo_traveller • mx
4
2026-04-18 • via Nuitee
F
francesco • couple • it
9
Relax
Pros:

Posizione

Cons:

Tv in camera non italiana

2026-04-18 • via Nuitee
L
LUCÍA • couple • es
10
Pros:

Me gustó muchísimo el detalle que tuvieron con mi novio porque sabían que era su cumpleaños y le dejaron en la cama una notita y unos chocolates. Y el buffet increíble también

2026-04-18 • via Nuitee
J
Jadina • solo_traveller • br
8
2026-04-17 • via Nuitee
F
Franciele • solo_traveller • br
9
2026-04-16 • via Nuitee
A
Alvaro Calzada • family_with_children • cr
8
Todo normal y bien
Pros:

Muy buena ubicacion.

2026-04-16 • via Nuitee
V
Valentina • family_with_children • it
9
Pros:

Colazione soddisfacente, personale cortese e disponibile, posizione …..meravigliosa

Cons:

Unico neo, la pulizia non eccellente delle camere, soprattutto il bagno la cui porta dal lato interno era praticamente unta

2026-04-16 • via Nuitee
L
Loana • solo_traveller • ve
10
Pros:

Buenas vista y ubicación

2026-04-15 • via Nuitee
W
Wendy • solo_traveller • gb
8
2026-04-15 • via Nuitee
G
Gomez • family_with_children • mx
10
Pros:

La ubicación

Cons:

Todo genial

2026-04-15 • via Nuitee
S
Siniša • family_with_children • si
10
Overall it was ok
Pros:

Location

Cons:

Sheets

2026-04-14 • via Nuitee
L
Lital • extended_group • il
1
2026-04-13 • via Nuitee
S
Steven • family_with_children • be
8
Prima en aangenaam verblijf met een lekker ontbijtje om de dag te starten.
Pros:

De locatie en het vriendelijk, behulpzame personeel.

Cons:

Toch wel wat lawaaihinder

2026-04-13 • via Nuitee
B
beltran • solo_traveller • es
10
2026-04-13 • via Nuitee
G
Garcia • family_with_children • es
10
2026-04-12 • via Nuitee
M
massimo • family_with_children • it
10
Ottima struttura centrale e accogliente
Pros:

Posizione pulizia camere ampie

Cons:

La colazione è scarna non all’altezza del prezzo pagato

2026-04-12 • via Nuitee
A
Alvaro • solo_traveller • cr
8
Muy bien
Pros:

Localizacion

Cons:

Todo bien

2026-04-12 • via Nuitee
C
Carlo • couple • it
10
Pros:

Camera grande, spaziosa, terrazza esclusiva

2026-04-11 • via Nuitee
S
segura • family_with_children • es
10
Pros:

La ubicación y la limpieza

Cons:

Que el baño no tenia pestillo

2026-04-09 • via Nuitee
• couple • es
7
2026-04-09 • via Nuitee