Petit Palace Triball

Hotels
•
Petit Palace Hoteles
9 (2842 reviews)
Gonzalo Jimenez de Quesada, 2 (esquina Gran Vía, 32) , Madrid , es
+34 915 22 47 90

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Room size not adequate

Categories

Cleanliness
8.33
Some reviews mentioned dust and inconsistency in cleaning, leading to a lower score.
Service
9.8
Staff were frequently mentioned as friendly and helpful, which boosts the service rating.
Location
9.34
The hotel is noted for its excellent location near Gran Via and attractions.
Room Quality
8.29
Mixed sentiments regarding room comfort and size; some rooms were described as small and not well finished.
Amenities
8.82
Standard amenities were available, with some reviews highlighting good breakfast options.
Value for Money
8.78
Generally seen as good value, though some found prices a bit high for offered services.
Food and Beverage
9.33
Breakfast was positively mentioned in several reviews, contributing to a higher score.
Overall Experience
9.3
Overall reviews reflected a pleasant stay with good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:42

Property Description

Prime Location on Gran Vía
Located in the heart of Madrid on the iconic Gran Vía, Petit Palace Triball - Gran Vía offers a prime location for exploring the city's vibrant culture and attractions.

Modern Comforts and Amenities
Experience modern comfort in a charming 19th-century building with amenities such as free bicycle hire, free WiFi, flat-screen TVs, and hydromassage showers in every room, ensuring a relaxing stay.

Pet-Friendly and Convenient
Traveling with pets? Petit Palace Triball welcomes your furry companions with an additional charge of EUR 25 per pet, per stay, so you can enjoy Madrid with your whole family.

Book now for an unforgettable stay at Petit Palace Triball - Gran Vía!

Important information:

-Please note that bicycle rental is subject to availability.
- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Reservations of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The property will send guests instructions on how to check in online 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9
Based on 2842 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
M
Mariano • extended_group • ar
8
Por lo demás todo muy bien
Pros:

La ubicación y el personal

Cons:

El colchón de la cama individual muy vencido

2026-08-08 • via Nuitee
לילך • couple • il
10
אהבנו
Pros:

מיקום מעולה ומרכזי. ממש על רחוב הקניות

Cons:

החדר קצת קטן אבל מספק, נקי ונוח

2026-08-08 • via Nuitee
E
Edmond • family_with_children • kw
8
2026-08-08 • via Nuitee
A
Ariel • couple • il
8
Pros:

ארוחה שאינה רונטיננטלית
מ

2026-08-06 • via Nuitee
P
Paola Fernanda • family_with_children • ar
8
Muy cómodo genial ubicación
Pros:

Todo genial la ubicación y la atención

Cons:

Nada

2026-08-06 • via Nuitee
L
Leo • family_with_children • gb
9
2026-08-05 • via Nuitee
J
Jorge Federico • solo_traveller • ar
10
2026-08-05 • via Nuitee
S
Selma • solo_traveller • tr
9
Müthiş konum
Pros:

Konum efsane .Madrid in kalbinde.

Cons:

Otel terliği, su ısıtıcı olmaması

2026-08-05 • via Nuitee
D
Dolores • couple • ar
9
Lo recomiendo
Pros:

La ubicación es excelente si vas hacer compras. El destino muy bueno! Las camas y las almohadas muy cómodas

Cons:

La puerta del baño es de vidrio y es chiva , no cierra . Cero intimidad

2026-07-25 • via Nuitee
N
nuno • family_with_children • pt
10
2026-07-24 • via Nuitee
J
Jesus Enrique • family_with_children • cr
9
2026-07-24 • via Nuitee
M
Monica • couple • eg
9
Perfect stay
Pros:

The hotel is perfect and the location is wow, just beside primark and the staff were very friendly and this made our stay very good

Cons:

nothing everything was good

2026-07-23 • via Nuitee
I
Isabella • solo_traveller • ch
8
2026-07-20 • via Nuitee
חמלניצקי • extended_group • il
9
Pros:

מיקום פגז!!!!!

2026-07-19 • via Nuitee
P
Perla • family_with_children • hn
10
Excelente.
Pros:

Amabilidad, súper limpio , el personal mil atento, y la ubicación es super.

2026-07-18 • via Nuitee
Y
yamila • solo_traveller • ar
9
2026-07-17 • via Nuitee
C
carolina • couple • br
10
Foi tudo tranquilo
Pros:

Pessoal da recepção e a localização

Cons:

Quartos apertados

2026-07-16 • via Nuitee
S
Sanchez Salazar • family_with_children • pe
9
2026-07-14 • via Nuitee
T
Therese • extended_group • mt
10
Perfect location, value for money, enough room for 4 ladies and their luggages.
Pros:

Location is perfect on Gran Via, in the middle of the middle of the main road for shopping, restaurants, bars and close to the underground. We did not book breakfast but being so central we had a tiny corner shop perfect for early morning coffee.

Cons:

I can not mention one thing that I did not like

2026-07-14 • via Nuitee
C
Cesar • family_with_children • us
10
2026-07-14 • via Nuitee