J-Hotel by Dorsett

Hotels
•
Dorsett Hotels & Resorts
8.6 (1372 reviews)
No 7 Jalan Jati , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Non-smoking throughout
Daily housekeeping
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast variety
Noise from outside

Categories

Cleanliness
7.98
Notable issues with stains on bed sheets and moldy toilet reported.
Service
9.45
Generally positive sentiments about friendly and attentive staff.
Location
9.49
Highly praised for its proximity to restaurants and malls.
Room Quality
7.94
Comfortable beds but mentioned noise and outdated facilities.
Amenities
8.47
Basic amenities met, but some misses noted, like lack of laundry facilities.
Value for Money
8.93
Overall, guests feel they get good value relative to the location.
Food and Beverage
7.48
Breakfast variety has been mentioned as lacking, with specific complaints.
Overall Experience
9.05
Many guests expressed a strong overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:51

Property Description

Convenient Location
Situated near Starhill Gallery, J-Hotel by Dorsett offers easy access to popular attractions and shopping destinations in Kuala Lumpur.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, a restaurant, and a 24-hour front desk.

Spectacular Views
Indulge in stunning city views while staying at this 4-star hotel, located close to Berjaya Times Square and KLCC Park.

Ready for an unforgettable stay? Book now at J-Hotel by Dorsett for a luxurious experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1372 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.48
Overall Experience: 9.05
C
Chee Meng • couple • sg
8
Comfortable.
Pros:

Good breakfast.

Cons:

Nil

2026-07-23 • via Nuitee
J
José Javier • couple • es
10
Sorprendente apartamento en pleno centro de Kuala Lumpur
Pros:

La ubicación, sobre todo. El tamaño de la habitación y las vistas a las Petronas desde la piscina, no me imagino unas vistas mejores

Cons:

Nada

2026-07-22 • via Nuitee
M
Maëlys • couple • fr
9
Bien
Pros:

Bon emplacement proche de Jalan Alor pour manger
Petit dej qui change tous les jours
Eau filtrée disponible dans les chambres

Cons:

Manque de petites serviettes et savon pour les mains
Wifi qui ne fonctionne pas
Il serait bien d’ajouter une machine à café en libre accès à l’accueil
Ménage à revoir

2026-07-21 • via Nuitee
Y
Yuexin • couple • my
9
2026-07-20 • via Nuitee
B
belo • family_with_children • tl
5
2026-07-20 • via Nuitee
K
Kho • solo_traveller • my
7
Cons:

1. Pillows were too soft
2. Central location but very bad traffic especially during peak hours so it was kinda difficult to get grab drivers

2026-07-19 • via Nuitee
M
MOHD FARHAN • extended_group • my
8
Pros:

Location is very good. Centre of KL

Cons:

Parking system was terrible and scary

2026-07-19 • via Nuitee
S
Sulaiman • couple • my
10
2026-07-19 • via Nuitee
M
MOHD FARHAN • couple • my
8
Cons:

Parking system is terrible and scary

2026-07-19 • via Nuitee
S
Suhanira • solo_traveller • my
8
2026-07-18 • via Nuitee
A
Alefa Passadhya • couple • id
8
Pros:

the room and bathroom were nice and compact, great facilities, and good location

2026-07-16 • via Nuitee
A
Abu-Yousuf • solo_traveller • sa
6
Pros:

Helpful Staff. Good value for money. Good location, walkable to paviolon and the Exchnage TRX. Good WiFi.

Cons:

Facilities, Cleanliness, and Comfort are way overrated. They are just OK

2026-07-13 • via Nuitee
C
Cheryl • couple • my
5
Convenient for 1 or 2 nights. But just bare with all the defects.
Pros:

The front office staffs are helpful .

Cons:

Alot of defects in the room. Need proper maintenance.
1. The tap in the basin were shaking.
2. TV without bluetooth speaker for music and limited channels.
3.The socket in the rooms were old.. no universal sockets.
4. Wall near the sockets got gap and holes.
5. Huge crackline near the bedhead.
6. Alot of stains on the walls and Tv screen.
7. Room size is small.
8. Bath towel and bed sheet were stained.

2026-07-11 • via Nuitee
A
ABINASH • solo_traveller • np
7
Pros:

Good location

Cons:

Really small rooms

2026-07-10 • via Nuitee
E
Escape45902276446 • Solo travel
10
lovely hotel
Pros:

Everything is perfect I would come again!

2026-07-09 • via Tripadvisor
S
Sara • couple • it
9
2026-07-09 • via Nuitee
L
Liang HOON • solo_traveller • my
9
2026-07-09 • via Nuitee
琳恩 • solo_traveller • tw
10
房間大小剛剛好，整體整潔
Pros:

房間乾淨舒服，有迎賓小糖果很窩心

Cons:

無

2026-07-07 • via Nuitee
J
Joey • couple • my
5
还不错
Pros:

清洁和服务

Cons:

Parking & service & lift so slow ， 枕头较硬，不太舒服

2026-07-07 • via Nuitee
M
Mili • extended_group • my
10
2026-07-06 • via Nuitee