Durley Dean

Hotels
7.6 (6073 reviews)
28 West Cliff Road, West Cliff , Bournemouth , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.98
Reviews mention dirtiness and cobwebs which indicate significant issues with cleanliness.
Service
8.95
Staff described as friendly and helpful across several reviews.
Location
8.99
Location praised multiple times as being great and convenient.
Room Quality
7.44
Mixed reviews on room quality; some mentioned comfort, but also noted small and tired rooms.
Amenities
6.47
Amenities such as the pool and spa were mentioned as small and needing improvement.
Value for Money
7.93
Some guests felt it was decent for the price but others had issues impacting perceived value.
Food and Beverage
6.98
Food quality received mixed reviews; some complaints about temperature and setup.
Overall Experience
8.05
Overall experience varied greatly, with positive notes but significant complaints that impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Victorian Charm and Modern Comforts

Luxurious Accommodation: Enjoy bright, modern air-conditioned rooms with flat-screen TVs and free high-speed WiFi.

Convenient Location: Just a short walk from Bournemouth’s beach, town centre, and popular attractions like the Bournemouth International Centre and Pier.

Leisure Facilities: Take advantage of the free swimming pool or opt for the gym and sauna in the hotel's Leisure Complex.

Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Durley Dean Hotel now!

Important information:

A valid ID must be shown upon check-in.

We will not accept groups of 6 people or more without prior agreement.

Groups that are of the nature and style of Stag and Hen parties will not be allowed to check in to the hotel upon arrival irrespective of any booking they may have.

Please note that the maximum occupancy per room is including children.

There is limited paid parking parking on site, on a first-come, first-served basis.

Any charges for extra beds will be taken locally at the hotel.

Please note that due to the style of the building, this property may not be suitable for guests with mobility impairment.

Guests should kindly note that the hotel's spa treatment rooms are very popular and get booked far in advance. The property strongly recommends guests to book a treatment by telephone at the earliest opportunity. The hotel cannot offer any guarantees there will be availability of treatments during the guest's stay as the appointments are sold on a first come, first served basis.

The checkout time for the car park on your last day will be midday, or further charges will apply. In order to receive access to a discounted rate, please pay at the hotel reception on arrival, informing them of your registration number. Failure to do so will result in a parking fine.

The Swimming pool is free of charge for all hotel guests and open from 7 am until 9 pm. Children are able to use the pool until 6.30 pm each day accompanied by an adult.

There is limited paid parking parking on site at £15.00 per 24 hours. Alternative parking can be found on the side streets around the hotel.

When booking a group of rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

7.6
Based on 6073 reviews
Cleanliness: 5.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 6.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 8.05
R
Romaniia family_with_children gb
8
Все , чудово. Персонал дуже привітний
Pros:

Все

Cons:

Нічого

2026-08-08 via Nuitee
F
Fayaz family_with_children gb
2
2026-08-08 via Nuitee
S
Simbaña couple gb
8
2026-08-08 via Nuitee
Y
YONATAN family_with_children gb
6
2026-08-08 via Nuitee
C
Carol family_with_children gb
5
Good break wouldn’t stay at hotel again
Pros:

Staff

Cons:

It was not a 4 star as stated

2026-08-08 via Nuitee
A
Ann couple gb
5
we will not go back and neither will my relatives
Cons:

what that they had on , like car parking, early check in, booking breakfast early,

2026-08-08 via Nuitee
N
Nadejda solo_traveller ro
5
Pros:

Camera a fost mare

Cons:

Nu este un hotel de 4 stele. 2 poate ușor spre 3

2026-08-07 via Nuitee
B
Bledar family_with_children gb
1
Never again to you
Pros:

Rubbish

Cons:

Nothing

2026-08-07 via Nuitee
K
Kono couple gb
5
2026-08-07 via Nuitee
A
Ankrah solo_traveller gb
10
Pros:

Amazing staff. Loved breakfast. Pool needs a bit of a clean but otherwise amazing place to stay.

Cons:

Not much. Skirting boards could do with a touch up but ot does add some old school class to the place

2026-08-07 via Nuitee
A
ALI family_with_children gb
7
2026-08-07 via Nuitee
B
Ben solo_traveller gb
6
2026-08-07 via Nuitee
M
Michael couple br
10
Pros:

Excelente local bem localizado e 2 minutos andando até a praia

Cons:

Super bem atenciosos

2026-08-07 via Nuitee
L
Lawrence couple gb
8
Enjoyable place for a mini vacation
Cons:

Bathroom towels were very small and not enough toilet paper

2026-08-07 via Nuitee
S
Suzanne family_with_children gb
7
Good apart for the limited car parking. It was difficult with a small child.
Pros:

Hotel was good

Cons:

No car parking. We had a child, buggy and luggage. Couldn’t park anywhere near the hotel.

2026-08-07 via Nuitee
B
brangoo couple gb
8
Good Stay, Goo Breakfast, Good Staff
Pros:

No Odour and weird air freshener smells. Very neutral air throughout the hotel. Staffs and management is very responsive and taking care of any issue arise promptly. Room was big enough and Air Con works perfectly and can be adjusted. Free parking on the street near the hotel otherwise you can pay to park at the hotel car park as well.

Cons:

One of the rooms given to us at first has a loud air con and the windows can't be left often as the smell from the next door commercial kitchen coming inside the room. However, receptionist was kind enough to switch the room.

Hotel is located on the hill from the beach. So it's a bit of an uphill walk to the hotel after roaming around at the beach.

2026-08-07 via Nuitee
E
Emma solo_traveller gb
3
Cons:

There was dirt marks on the pillows. Crumbs on the chair. The toilet was dirty. We wont be staying again.

2026-08-07 via Nuitee
Асрор solo_traveller gb
10
Good
Pros:

Everything good

Cons:

Excellent

2026-08-06 via Nuitee
P
Pavan solo_traveller gb
8
2026-08-06 via Nuitee
D
Dalya solo_traveller gb
10
2026-08-06 via Nuitee