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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Victorian Charm and Modern Comforts
Luxurious Accommodation: Enjoy bright, modern air-conditioned rooms with flat-screen TVs and free high-speed WiFi.
Convenient Location: Just a short walk from Bournemouth’s beach, town centre, and popular attractions like the Bournemouth International Centre and Pier.
Leisure Facilities: Take advantage of the free swimming pool or opt for the gym and sauna in the hotel's Leisure Complex.
Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Durley Dean Hotel now!
A valid ID must be shown upon check-in.
We will not accept groups of 6 people or more without prior agreement.
Groups that are of the nature and style of Stag and Hen parties will not be allowed to check in to the hotel upon arrival irrespective of any booking they may have.
Please note that the maximum occupancy per room is including children.
There is limited paid parking parking on site, on a first-come, first-served basis.
Any charges for extra beds will be taken locally at the hotel.
Please note that due to the style of the building, this property may not be suitable for guests with mobility impairment.
Guests should kindly note that the hotel's spa treatment rooms are very popular and get booked far in advance. The property strongly recommends guests to book a treatment by telephone at the earliest opportunity. The hotel cannot offer any guarantees there will be availability of treatments during the guest's stay as the appointments are sold on a first come, first served basis.
The checkout time for the car park on your last day will be midday, or further charges will apply. In order to receive access to a discounted rate, please pay at the hotel reception on arrival, informing them of your registration number. Failure to do so will result in a parking fine.
The Swimming pool is free of charge for all hotel guests and open from 7 am until 9 pm. Children are able to use the pool until 6.30 pm each day accompanied by an adult.
There is limited paid parking parking on site at £15.00 per 24 hours. Alternative parking can be found on the side streets around the hotel.
When booking a group of rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.
Location
Guest Reviews
Good location, close to beach and warm welcome.
Good location and competitively priced
Small, badly laid out bathroom
The hotel is conveniently located; it is functional overall, with no 'frills'. The breakfast was very good, my room was comfortable, and the staff were very helpful (especially Lisa, who kindly lent me a £1 coin for the spa locker - thank you!).
The room locking mechanisms (ie. with a card) need to be upgraded, as they are a bit 'fiddly', and can be de-magnetized by accidently storing your card next to your mobile phone. The bedrooms should have safes installed. The lockers in the spa changing room (ladies) are very dilapidated and need to be updated. Ensure that the steam room is working!
The space in the rooms, facilities available. Breakfast was good.
We were woken at 12,3,7.30am with people moving furniture around above us. We were located int eh basement so would have been staff in restaurant.
Location is ok but in a rundown part of town up a really steep hill
Reception staff were rude, I was then charged to check in at 12 not 4pm, then I was charged to park the car! The parking was awful really small and then received a £60 fine as I dropped off in one vehicle and then paid for the over night parking of another vehicle !
Lovely and clean, near the beach
Bed too small, struggled to get comfortable at times.
Comfy beds, friendly staff
Overall decor wasnt great in the corridors, lots of dust in the bathroom on skirting boards etc
Lovely staff. Nice and quiet location. Large family room with interconnecting room. Extremely clean and beds comfortable. Air conditioning was good and the curtains were completely black out.
The TV's were too small, especially the one in the double room. It's too small for the room it was hard to watch it.
Large room for the family. Pool was small but a nice extra. Food was amazing and reasonably priced.
The room was very cold. Heating was turned on but took a long time to heat the room as it was a large room with high ceilings.
The location was good as it was so close to the sea.
The car parking is an issue.
Staff was great very helpful, beds were comfy
Shower could of been cleaned a little better
Stay here quite often. Rooms are always spotless, staff are very helpful and friendly and good choices at breakfast.
Bit dated but that adds to its charm!
Very comfy beds ,clean, good location
Its advertises as a spa but apparently hasn't been a spa since last year,so you book thinking it's a spa ,to get treatments when your there but only has a pool.wven on the paperwork in the rooms and reception advertises spa treatments and to book at reception, so was disappointed in that ,it needs to update there site info and advertising
Chose the hotel as travelling with a dog. Managed to park on a side street next to the hotel (I was lucky). Locatuon is great only 10 minutes from a park or the beach.Check in was ok if not particularly warm. Superior room (327) is large albeit with a small bathroom and small TV. Quiet, warm, clean and comfy bed.
Breakfast was average but for £11.00 just about worth the money. We ate in a separate dogs allowed room which I did not mind. The table could have been set as they knew we were having breakfast here.
My review is titled dogs allowed as opposed to dog friendly as there is a difference. £15.00 per night as opposed to per stay like, for example, the Hilton,who also provide dog bowls, treats and a blanket.
The staff were lovely and friendly. The food was good. The hotel was clean. The swimming pool was great.
Initially it seemed good. Took grandchildren swimming, busy but fine. Breakfast good.
Leak in our room, we appreciated these things happen however,initially we couldn’t be moved but was later necessary as water dripping started up again as we all tried to sleep. Ate in restaurant- horrendous experience, painfully slow service - not served with what we did order. Drinks took forever to come and again then wrong with no apology. Restaurant only had a couple of other diners so could not work out problem. On leaving front of house not interested in our problems or even offer of an apology. Sent an email outlining problems once home and that has also been ignored. Will never be returning. Sad as we had enjoyed previous family visits.
Good breakfast
The bed and particularly the pillows were really uncomfortable
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