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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Victorian Charm and Modern Comforts
Luxurious Accommodation: Enjoy bright, modern air-conditioned rooms with flat-screen TVs and free high-speed WiFi.
Convenient Location: Just a short walk from Bournemouth’s beach, town centre, and popular attractions like the Bournemouth International Centre and Pier.
Leisure Facilities: Take advantage of the free swimming pool or opt for the gym and sauna in the hotel's Leisure Complex.
Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Durley Dean Hotel now!
A valid ID must be shown upon check-in.
We will not accept groups of 6 people or more without prior agreement.
Groups that are of the nature and style of Stag and Hen parties will not be allowed to check in to the hotel upon arrival irrespective of any booking they may have.
Please note that the maximum occupancy per room is including children.
There is limited paid parking parking on site, on a first-come, first-served basis.
Any charges for extra beds will be taken locally at the hotel.
Please note that due to the style of the building, this property may not be suitable for guests with mobility impairment.
Guests should kindly note that the hotel's spa treatment rooms are very popular and get booked far in advance. The property strongly recommends guests to book a treatment by telephone at the earliest opportunity. The hotel cannot offer any guarantees there will be availability of treatments during the guest's stay as the appointments are sold on a first come, first served basis.
The checkout time for the car park on your last day will be midday, or further charges will apply. In order to receive access to a discounted rate, please pay at the hotel reception on arrival, informing them of your registration number. Failure to do so will result in a parking fine.
The Swimming pool is free of charge for all hotel guests and open from 7 am until 9 pm. Children are able to use the pool until 6.30 pm each day accompanied by an adult.
There is limited paid parking parking on site at £15.00 per 24 hours. Alternative parking can be found on the side streets around the hotel.
When booking a group of rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.
Location
Guest Reviews
The look and the closeness to the sea
The lack of and quality of the towels provided
The price was good and the room was a good size
The pool is a lot smaller than it looks on the photo’s and it really echoed to the point where you couldn’t hear what was being said.
Good location
Bed bugs!!!!
Breakfast was very good. Lots of choice. Hotel very clean .
Only issue was one pillow each. But asked for another which was brought to the room very quickly
Cosy, clean and friendly
Pool could be bigger, bathrooms need updating.
Breakfast was nice buffet style can’t go wrong.
Lack of parking at the hotel, had to park down the road and walk up a hill every time
The staff were very friendly and welcoming and helpful the rooms were very clean and comfy perfect location very near to the beach
The leisure facilities although nice are very small you cannot fit more than 10 people in the pool and no more than 3 in the sauna if you wish to be comfortable
The breakfast was really good value.
The spa as the steam room was out of use.
Staff and food are always excellent. Stayed here many times which is why we came back.
We were surrounded by very noisy families. Constantly swearing and shouting. Arguments throughout the night. Walking through the hotel with no respect for others. Would have been nice for them to have been approached but we saw many staff ignore their behaviour.
The staff were friendly
The place was run down, the steam room in the pool was out of order and we booked a spa hotel for that reason.
We waited 1 hour for our dinner, I have a autistic child and they knew this, they also said they had not got the soup she wanted after the hour wait, and then made us wait a further 15 minutes for our food. Unacceptable.
The staff didn’t offer our meal free, but did knock off her meal and drinks. I think the whole stay should have been free, we have not come away for years, this was out first little break away and it was ruined and left a bad taste in our mouths. The pool area is falling apart with rust and mould. This place needs a facelift and isn’t worth £100 a night.
The location of the hotel was perfect. The food especially breakfast was really good. Fresh and all areas were clean.
Unfortunately the steam room was not working. The room with two camp beds was quite cramped would have been better with bunk beds.
The kids enjoyed the swimming pool.
The kids menu was exceptional, price and quality.
Room needs a good clean, dusty picture frames, dirty heated towel rail. Cobwebs and dust around the skirting boards.
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