Arden Hotel And Leisure Club

Hotels
8.1 (9504 reviews)
Coventry Road , Bickenhill , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 9504 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
K
Kyle • family_with_children • gb
10
Pros:

We liked having the use of the leisure club included with our stay.

Cons:

Paying a £50 security deposit and not knowing about it before we arrived.

2026-04-18 • via Nuitee
D
Demi • couple • gb
5
2026-04-18 • via Nuitee
C
Clare • solo_traveller • gb
5
Perfect location, does exactly as it says. Staff were second to none.
Pros:

Easy to find, plenty of parking, great location for the NEC, staff were lovely.

Cons:

The pool was unclean, the leisure staff were uninterested, pool area lacked any luxury or atmosphere, restaurant felt cramped.

2026-04-18 • via Nuitee
F
Fiona • solo_traveller • gb
9
2026-04-18 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-04-18 • via Nuitee
P
Paul • solo_traveller • gb
8
Good relaxed stay
Pros:

Really handy for the airport and saved an early morning run to the airport.

Cons:

The shower was a bit underpowered but nothing that bad

2026-04-17 • via Nuitee
G
Gianmario • solo_traveller • it
7
Cons:

Capelli nel letto, e camera sporca

2026-04-17 • via Nuitee
M
Mark • solo_traveller • ie
10
Pros:

Comfort, location, food

2026-04-17 • via Nuitee
C
Cheriee • couple • gb
7
Good spot for NEC
Pros:

Good parking

2026-04-17 • via Nuitee
K
kelly • couple • gb
8
Good stay
Pros:

Food and service

Cons:

The bedrooms are very dated

2026-04-16 • via Nuitee
A
Ashutosh • couple • gb
8
2026-04-16 • via Nuitee
I
Ian • extended_group • gb
10
Great value for money
Pros:

Location and pool table

2026-04-16 • via Nuitee
P
Paul • family_with_children • gb
9
Stay over for NEC
Pros:

Location close to NEC.
Restraruant and bar food available on site.

Cons:

Can be tricky to find the entrance in the dark at busy times.

2026-04-15 • via Nuitee
D
DR JAMES • couple • gb
9
Great fun and super location, very friendly
Pros:

Location to NEC, good price, nice staff, enjoyed breakfast

Cons:

Not a lot

2026-04-15 • via Nuitee
D
Dani • couple • gb
7
Convenient
Pros:

Convenient location

Cons:

Breakfast too expensive
One month on and pending transaction for deposit still not cancelled.

2026-04-15 • via Nuitee
B
Borislava • solo_traveller • gb
9
Great
Pros:

Staff were amazing, very friendly, very helpful.

Cons:

We had to change our room on day 2 due to some maintenance.

2026-04-14 • via Nuitee
L
Linda • solo_traveller • gb
10
Pros:

Room very clean

Cons:

Although the restaurant is very good and the staff very helpful, I would have liked more on the menu like fresh vegatables and maybe a special of the day.

2026-04-13 • via Nuitee
A
Atom_cosplay • solo_traveller • gb
9
2026-04-13 • via Nuitee
N
Nicola • solo_traveller • gb
10
Pros:

Staff super helpful. Spa was lovely.
Was there for a convention so was all very easy to be there on site

2026-04-13 • via Nuitee
R
Ruth • couple • ie
9
For what we needed it was excellent, we were central to the NEC
Pros:

The room was comfortable, the staff extremely friendly and helpful

Cons:

The breakfast on Sunday morning was very poor, we were down by 9am and there was not a lot left in the pastries etc and we had paid for the full breakfast

2026-04-12 • via Nuitee