Arden Hotel And Leisure Club

Hotels
8.1 (10305 reviews)
Coventry Road , Bickenhill , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.1
Based on 10305 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
K
Kat family_with_children gb
7
Reasonable for the price.
Pros:

The room service food was lovely, the portions were enormous and everything was super tasty and well presented. The staff were kind and helpful. The sauna and steam rooms were really hot which was perfect. It was amazing to have electric car chargers on site. The bed was really comfy.

Cons:

My room was right by the staircase and the other guests were far too noisy at ridiculous times in the morning as they arrived back to their rooms. I understand there isn't much the hotel can do about that but it meant I got no sleep. As soon as I started drifting off, the next party of clowns arrived. This went on until 3am. The bathroom was a bit icky and outdated. Although it seemed to be clean, it didn't feel clean due to how outdated the decor was. There was also no toilet brush provided. The light fittings, curtains and carpets were a bit dusty. The rooms and corridors needed a general revamp. The spa toilets were messy with tissue scattered everywhere and no private cubicles for changing.

2026-08-29 via Nuitee
L
Leon solo_traveller gb
10
2026-08-29 via Nuitee
J
Jayson couple gb
9
2026-08-29 via Nuitee
K
Kimberley solo_traveller gb
10
A great stay
Pros:

The staff were really friendly and helpful. The facilities were great and kept clean .
A great calm atmosphere.
Even tho the hotel is close to the airport and motorway noise was minimal.

2026-08-29 via Nuitee
H
heidi123 extended_group de
5
Für 2-3 Tage gerade so okay
Pros:

Das Frühstücksangebot war sehr überschaubar , frisches Obst stand kaum
Zur Verfügung . Ebenso wenig z.b. Käse

Cons:

Klimaanlage funktionierte erst ab Tag 2 , Fenster zum
Hinterhof

2026-08-29 via Nuitee
D
Dolly solo_traveller gb
10
Pros:

Great hotel

2026-08-29 via Nuitee
J
Jayson couple gb
9
2026-08-29 via Nuitee
N
Natasha family_with_children gb
10
Pros:

Easy to find, just what we needed. Great value for money. Very quiet.

2026-08-29 via Nuitee
S
Shaun Peacock solo_traveller gb
8
2026-08-29 via Nuitee
N
Norman solo_traveller gb
7
Pros:

Nice staff, very clean

Cons:

Very difficult to find the first time. Postcode on satnav no help.

2026-08-28 via Nuitee
E
Emma family_with_children gb
10
Pleasant stay. Good amenities. Clean hotel
Pros:

It was very clean. The staff were very friendly. All around it was a lovely stay

Cons:

It was a bit like a maze to find your room. But once you worked out what corridor to take it was fine. Breakfast was a bit overpriced and had to wait for a while for a cup of tea, as you couldn’t help yourself they had to bring it to table.

2026-08-28 via Nuitee
M
Mohamed solo_traveller gb
8
Pros:

Loved the rooms and the stay and the location

Cons:

Glass doors for the bathroom. I know this is becoming a common thing but when family are around this is not good.

2026-08-28 via Nuitee
D
Dawn solo_traveller gb
10
Great NEC base.
Pros:

Great stay again. Perfect base for events at NEC

Cons:

Nothing- all good.

2026-08-28 via Nuitee
G
Gaynor couple gb
8
Good stay near airport with swimming pool.
Pros:

Good proximity to airport
Swimming pool

Cons:

Nothing

2026-08-28 via Nuitee
M
MARIAN solo_traveller ie
10
2026-08-28 via Nuitee
J
Jo couple gb
10
Night before holiday stay!
Pros:

Location to the airport and quiet too!

Cons:

Nothing

2026-08-27 via Nuitee
M
Matt solo_traveller gb
6
Pros:

Close to Excel Centre (10 mins walk down the main road)

Cons:

Very, very tired. Didn't use the spa/swimming pool to be fair but everywhere I saw needed quite a significant update of decoration and facilities

2026-08-27 via Nuitee
J
Julie extended_group gb
8
Pros:

Ideally placed for NEC
Good food, clean room
Helpful staff

2026-08-27 via Nuitee
M
Melanie family_with_children gb
4
2026-08-26 via Nuitee
E
Eleanor solo_traveller gb
7
2026-08-26 via Nuitee