Arden Hotel And Leisure Club

Hotels
8.1 (9113 reviews)
Coventry Road , Bickenhill , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 9113 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
A
Amr family_with_children ae
8
Pros:

Room size is quite good
Very close to BP Pulse Live Arena

Cons:

Nothing

2026-02-14 via Nuitee
A
Andrea couple mx
10
Pros:

The facilities are really nice! I loved the pool and sauna and the room was very comfortable, clean and warm. The staff is amazing!!!

Cons:

—-

2026-02-14 via Nuitee
V
Valerie couple gb
6
Not as good as it usually was. Plus we were woken up twice with a women screaming, she sounded terrified.
Pros:

We have been using Arden for a few years now for attending concerts, shows , for the Airport etc. Restaurant is great, lovely staff and lovely food.

Cons:

The room we were given was very pokey, the smell of cigarettes in the room was very bad. If we weren’t so tired and arriving late I would have complained, but we just wanted to get to bed. I did inform the Manager the next morning. He was apologetic.

2026-02-14 via Nuitee
T
Truran family_with_children gb
8
Pros:

Walking distance to Birmingham International train station and bp Pulse.

Cons:

Nothing

2026-02-14 via Nuitee
L
Lisa family_with_children gb
10
2026-02-14 via Nuitee
A
Angela couple gb
8
Excellent overnight stay to see the Deftones!
Pros:

Staying for a concert at the bp pulse arena , walking distance from airport and arena so location really great for that .Staff very helpful and pleasant. Good range of choice at breakfast and nice fresh fruit

Cons:

The coffee at breakfast, altho everything else good!

2026-02-14 via Nuitee
V
Vincent couple gb
8
2026-02-14 via Nuitee
R
Rebecca couple gb
9
A very good hotel in a convenient location for the NEC and major roads.
Pros:

The property was excellent all round and a short walk from the NEC, Birmingham.

Cons:

Nothing

2026-02-14 via Nuitee
T
tim couple gb
8
Ideal location. Booked at b short notice
Pros:

Location and clean

Cons:

We were not there long enough to try any facilities

2026-02-14 via Nuitee
P
Paul couple gb
9
Great staff, good breakfast and good value for money
Pros:

Close to the venue of our night out. Value for money

Cons:

The tea / coffee mugs at breakfast.
They had round handles so made using them like a challenge off the krypton factor

2026-02-13 via Nuitee
L
Lewis couple gb
3
Basic stay, was glad it was one night only.
Pros:

Location was ideal.

Cons:

Very dated, in need of some serious attention.

2026-02-13 via Nuitee
M
Mags family_with_children gb
8
Pros:

Fabulous location for gig at BP Pulse.
Lovely pool, sauna, steam room and jacuzzi
Comfy bed

Cons:

Furniture in rooms do look a bit outdated

2026-02-13 via Nuitee
A
Angela solo_traveller au
8
Pleasant
Pros:

Space

Cons:

Liftctook too long to appear

2026-02-13 via Nuitee
K
Karen couple gb
8
Pros:

Very convenient for BP Pulse Live

2026-02-13 via Nuitee
L
leonie couple gb
10
2026-02-13 via Nuitee
J
Jo couple gb
8
Great stay!
Pros:

Location was excellent, very clean.

Cons:

Dated.

2026-02-13 via Nuitee
S
Sophie-Grace solo_traveller gb
10
The best would definitely recommend to anyone.
Pros:

A lovely area with great facilities and the staff were all friendly and welcoming.

Cons:

Couldn’t say a bad word about the property

2026-02-13 via Nuitee
A
Afzal Robail family_with_children qa
8
2026-02-13 via Nuitee
J
John solo_traveller gb
9
Great location, would recommend for business travel
Pros:

Walking distance from Birmingham International train station was great. The food was good. Having a gym onsite was a bonus. I was there on business and will use again.

Cons:

The gym was a little small and got busy in the morning but it was ample.

2026-02-13 via Nuitee
C
Callum family_with_children gb
10
2026-02-13 via Nuitee