Arden Hotel And Leisure Club

Hotels
8.1 (9234 reviews)
Coventry Road , Bickenhill , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 9234 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
W
Weronika Bykowska • family_with_children • pl
9
2026-04-04 • via Nuitee
M
Michelle • family_with_children • gb
8
Pros:

Handy to nec and parking.

2026-04-04 • via Nuitee
A
Andrea • couple • gb
9
2026-04-04 • via Nuitee
W
wendy • couple • gb
8
Will stay again.
Pros:

Hotel was clean, comfortable and very convenient for going to the NEC

Cons:

Our 1st room had a very unpleasant smell of dogs. We were moved to a very pleasant room.

2026-04-04 • via Nuitee
J
jonty • family_with_children • gb
7
Cons:

Lots of dog hairs all over the carpet the lift stunk smelt of dogs but thankfully not in our room otherwise id have been asking for a refund

2026-04-04 • via Nuitee
B
brocklesby • family_with_children • gb
10
2026-04-03 • via Nuitee
L
Luke • extended_group • gb
5
Cons:

I would suggest a stricter no smoking or vaping enforcement as both night on our stay we were woken by a smoke alarm going off at 4am and 6am - not ideal at all to be woken due to someone to following basic rules

2026-04-02 • via Nuitee
J
jo • solo_traveller • gb
10
Perfect, would stay again
Pros:

Staff so wonderful

Cons:

Nothing

2026-04-02 • via Nuitee
T
Tara • family_with_children • ie
10
Pros:

Walking distance to NEC, World Resorts, Birmingham Airport and train station.

2026-04-02 • via Nuitee
C
Cameron • couple • gb
6
2026-04-02 • via Nuitee
R
Rmb808 • family_with_children • gb
9
Been many times and will continue to do so
Pros:

Superb location, easy to get to and 5-10min walk to airport or resorts world which both attach to NEC
BIG WIN ASWELL THERES FREE PARKING WHILE YOUR THERE

2026-04-02 • via Nuitee
N
Nicky • family_with_children • gb
10
Pros:

The leisure club and staff were great

2026-03-31 • via Nuitee
H
helen • couple • gb
8
Picked it for the price and location for the NEC and the hotel exceeded expectations. Would stay again next time I’m at
Pros:

It’s a nice hotel, good size room and bathroom, was a good price. Good location for the train station and walking to the NEC. Nice to have the leisure centre included and the bar.

Cons:

Nothing, was a good hotel.

2026-03-31 • via Nuitee
A
Anders • extended_group • dk
5
Pros:

Good rooms and breakfast

Cons:

Fire alarms two nights (4-6 AM)in a row - by error. One night it can happen but two is not OK

2026-03-30 • via Nuitee
S
Sue • couple • gb
8
2026-03-30 • via Nuitee
N
Novak • solo_traveller • sk
4
alright
Pros:

Breakfast was good, up to the standard I would expect for that price

Cons:

The room had a radiator which was making a sound the whole night as it was filling up with hot water to make the room warmer, yet the radiator was cold, so no effect and no way to turn it off, just making an annoying hissing sound.

2026-03-30 • via Nuitee
G
Gillian • family_with_children • gb
10
A gem
Pros:

The hotel is, once you know, really easy to get to for the NEC. Staff were all super helpful and friendly. The room was spacious, plenty of space, storage, lighting. It had very old school vibes from the moment you walk in. However, while the furniture may be a little dated, the rooms were very well maintained, and very clean.

Cons:

Personally, I found the bed a little hard, and same for the pillows. Its merely a personal preference.

2026-03-30 • via Nuitee
E
Emily • family_with_children • gb
8
Pros:

How close it was too bp live
That they did gluten free bread options

2026-03-30 • via Nuitee
J
Jay kershaw • family_with_children • gb
7
Cons:

Bed was so uncomfortable

2026-03-30 • via Nuitee
T
Traci • couple • gb
8
Staff made you feel welcome from the get go and venue is close to various modes of transport and the nec
Pros:

The location, staff and overall feel of the hotel

2026-03-30 • via Nuitee