Arden Hotel And Leisure Club

Hotels
8.1 (9637 reviews)
Coventry Road , Bickenhill , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 9637 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
M
Marcus • solo_traveller • gb
10
2026-05-09 • via Nuitee
G
Georgina • family_with_children • gb
9
Fantastic evening 😀
Pros:

Lovely hotel abd great location for thr bp pulse stadium.

Cons:

Door needs a little more sound proofing as tou could hear corridor noise alot.

2026-05-09 • via Nuitee
S
Sharon • family_with_children • gb
8
A super short stay but exceeded expectations
Pros:

Was attending an event at the BP pulse arena and location was excellent and staff were very friendly and helpful

Cons:

The bed was slightly harder than I would choose

2026-05-09 • via Nuitee
L
Lennieevs • couple • gb
5
2026-05-09 • via Nuitee
D
David • couple • es
9
Good value
Pros:

Nice bar area

2026-05-09 • via Nuitee
M
Matt • family_with_children • gb
3
Miserable hotel pretending to be a resort! Aspirational in the very least
Pros:

Location for Pulse live

Cons:

Dated, carpets shabby, staff nonchalant, bathroom too small for family suite, possibly being used as a refuge? (Constant screaming from adults & children) bar closed @ 11pm despite being told it would be open for concert goers, leisure facilities shabby (staff lovely though)- probably won’t stop again- poor value

2026-05-08 • via Nuitee
J
Jake • couple • gb
10
2026-05-08 • via Nuitee
J
Jake • extended_group • gb
10
2026-05-08 • via Nuitee
M
MARGARET • solo_traveller • gb
7
Pros:

Spa restaurant

Cons:

Need fridge in room
Need robes for spa in room

2026-05-08 • via Nuitee
S
Suzanne • couple • gb
10
2026-05-07 • via Nuitee
D
Danilo • couple • br
10
2026-05-07 • via Nuitee
S
simone • family_with_children • gb
7
A good hotel, if exhibiting at the NEC
Pros:

The room, the bar and restaurant area were all good. The gym and pool looked inviting, sadly we didn't have time.

Cons:

The morning breakfast was over priced for the quality. The coffee was not good at all, I ordered a latte, but it didn't taste very nice. The pastries were tiny and dry.

2026-05-07 • via Nuitee
P
paul • solo_traveller • gb
8
Perfect for an overnight stay
Pros:

Good hotel close to NEC and airport, free parking, good gym

2026-05-07 • via Nuitee
L
Lorna • solo_traveller • gb
7
Pros:

The inclusive spa experience, so good. Real treat. Well cared for in the mornings.
The tea, coffee and cookies in the room - decent touch.
The bedroom, super comfy.

Cons:

The distance from NEC down a narrow stretch of road wirh cars going by is not good late at night. Taxis definitely the way to go even with an event at the NEC. Still it was only a 10min walk, do-able in daylight.

2026-05-07 • via Nuitee
S
Suzanne • couple • gb
5
Convenient for our occasion
Pros:

The hotel was not as expected for a ***, and being asked for 50.00 deposit was a dock, I've had my card swiped before but never for a value.

Cons:

As above

2026-05-07 • via Nuitee
J
John • extended_group • gb
8
very comfortable room and bed, nice food and pleasant staff.
2026-05-06 • via Nuitee
R
Rob • family_with_children • gb
2
Great location and on first appearance looked a decent hotel but unfortunately won’t be going back due to bed cleanlines
Pros:

On first appearance hotel looked very nice.
Reception staff happy, helpful and welcoming.

Cons:

Booked a twin room. One bed had hair and crumbs on the sheet. Obviously hadn’t been changed.

Steak sandwich was very gristly. Didn’t complain but commented to bar staff and was told it was just cheap steak cuts!

2026-05-06 • via Nuitee
H
Hopcroft • couple • gb
9
Pros:

This a nice bright hotel and we were happy with our room.
We liked the comfy sofas that are dotted around.

2026-05-06 • via Nuitee
G
Gary • solo_traveller • gb
8
2026-05-05 • via Nuitee
I
Ismail Ahmed Mokhtar Hussein • solo_traveller • eg
8
Pleasant stay for the price.
Pros:

Good leieure club facilities although the changing rooms could be cleaner

Cons:

Not enough signage for someone coming on foot from the station. I walked around the building searching for an entrance, but most of the ones i found would say just an exit, pleaee use the main entrance without actually telling me where that was.

2026-05-05 • via Nuitee