Arden Hotel And Leisure Club

Hotels
8.1 (10393 reviews)
Coventry Road , Bickenhill , GB
+44 1675 443221

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Good amenities
Value for money
Cons:
Food quality issues
Dated room furnishings
Cleanliness concerns

Categories

Cleanliness
7.68
Some concerns were raised regarding cleanliness, particularly with hairs in the shower.
Service
8.65
Guests noted the staff as polite and helpful, enhancing the overall experience.
Location
8.69
The location was frequently mentioned as convenient, especially for the airport and NEC.
Room Quality
7.64
Although rooms were described as comfortable, some reviews pointed out that they felt dated.
Amenities
8.17
Facilities such as the sauna and steam room received positive feedback, though some amenities felt outdated.
Value for Money
8.63
Generally considered good value, with guests appreciating the reasonable pricing.
Food and Beverage
6.68
Food quality received criticism in several reviews, indicating room for improvement.
Overall Experience
8.65
A majority of guests expressed satisfaction with their stay, highlighting positives despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:36

Property Description

Convenient Location
Situated near NEC, Genting Resort World Birmingham, and Birmingham Airport, the Arden Hotel & Leisure Club offers easy access to key destinations.

Comfortable Accommodation
Each en suite bedroom is equipped with modern amenities like a 32-inch TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Leisure Facilities
Guests can unwind at the onsite Arden Leisure Club, featuring a swimming pool, jacuzzi, sauna, steam room, and a gym, providing ample opportunities for relaxation and recreation.

Experience convenience, comfort, and leisure at the Arden Hotel & Leisure Club. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Dec 25, 2026 until Sun, Dec 27, 2026
Sauna is closed from 2026-12-27 until 2026-12-25
Fitness center is closed from 2026-12-27 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-27 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.1
Based on 10393 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.65
B
Becky • solo_traveller • gb
1
Pros:

Food

Cons:

Loud awful doors banging allll night. No interaction from staff. Loud big groups of women ...it was awful

2026-09-12 • via Nuitee
A
Andrea • solo_traveller • gb
7
A great location so close to NEc. Would have loved a fridge in the room
Pros:

Breakfast was good.

2026-09-12 • via Nuitee
S
Stephanie • solo_traveller • gb
8
2026-09-12 • via Nuitee
C
Carmel • solo_traveller • ie
7
Pros:

Location was perfect for the nec, food was good.

Cons:

The noise of the delivery lorries from just before 6am both mornings

2026-09-12 • via Nuitee
L
Lesley • couple • gb
10
2026-09-12 • via Nuitee
S
Steve • solo_traveller • gb
8
2026-09-11 • via Nuitee
C
Claire • solo_traveller • gb
7
2026-09-11 • via Nuitee
C
Craig • couple • gb
8
Great location, very clean and comfortable stay.
Pros:

Location, cleanliness, helpful staff, lovely rooms, hearty breakfast.

Cons:

Personally I didn’t like the pillows, and my sleep over the two nights was not great.

2026-09-11 • via Nuitee
R
Robert • couple • gb
8
2026-09-11 • via Nuitee
S
Steven • couple • gb
8
Not great value for money, but convenient for an overnight stop if you have an early flight
Pros:

A bit weathered.

Cons:

Didn’t really feel we got value for the money

2026-09-11 • via Nuitee
C
Charles • solo_traveller • gb
10
Pros:

Kind and very thoughtful staff

Very nice and comfy room/bed

Good sound insulation from exterior noise

Cons:

No complaints, great venue.

2026-09-10 • via Nuitee
C
Colin • couple • gb
8
2026-09-10 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-09-10 • via Nuitee
B
Brian • solo_traveller • gb
8
2026-09-10 • via Nuitee
C
Cwiklinski • couple • gb
5
Generally happy with a few amendments for a stay that was worth the momey paid.
Pros:

Spacious on the outside with plenty of parking for customers and loved the feel of the property.
Room was quite with comfy beds so able to get a great nights sleep, with access to window that can open during day and plenty of room for if 2 people where sharing. There was myself on this occasion so really enjoyed the double bed on my own!

Cons:

Theres were a few things that need to be improved for the price I payed:
- Room service quality of food that I shared some considerations to front desk staff that I hope have been passed on. Making me have to wait longer than required if done well the first time.
- Rooms lighting seemed back to front, the main lights in room were dimmed and the bed lights were really bright that would keep you awake if put on!
- Carpets need updating as the room I stayed in had marks on it.
- Bathroom area needs modernising for a more Leisure Club/ Spa feel.

2026-09-10 • via Nuitee
L
Laura • extended_group • gb
10
Fantastic stay - getting better and better every time.
Pros:

The best room we have ever had at The Arden - air con and water provided, loved it thank you!
Also the bar food is always fantastic and the staff lovely. A great hotel.

Cons:

Nothing at this point. Actually maybe the pillows are not the best - I bring my own now!

2026-09-10 • via Nuitee
N
Nicola • couple • gb
9
Pros:

Ease of journey from NEC

Cons:

Car parking and electric charging

2026-09-10 • via Nuitee
D
Danielle • couple • gb
7
ahort drive to nec and good facilities
Pros:

It was clean. the facilities were good and i liked the meal options of bar food or the restaurant.
The option of spa facilities included in price were amazing and very welcome

Cons:

I would have liked the option of a vending machine . decor was a little dated in rooms.

2026-09-09 • via Nuitee
F
Frances • family_with_children • gb
5
just short of ADEQUATE
Pros:

very able manager in the Restaurant, tried very hard to resolve issue

Cons:

food, dreadful
Room stuffy and hot, couldn't open windows.
reception understaffed
no answer on phone reception

2026-09-09 • via Nuitee
A
Austin • couple • gb
8
Would recommend this hotel, will stay here again
Pros:

All staff were fantastic, very clean, food was good. Room was very comfortable.

Cons:

Running machines not working in gym

2026-09-09 • via Nuitee