Residence Inn Boise West

Hotels
Residence Inn
8.8 (184 reviews)
7303 West Denton Street , Boise , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Good breakfast options
Clean and spacious rooms
Cons:
Old and uncomfortable bedding
Noise disturbances from renovations
Keys frequently malfunctioning

Categories

Cleanliness
8.83
Overall the rooms were clean and spacious, but minor maintenance issues were noted.
Service
9
Staff was generally responsive and kind, though there were some issues with accountability.
Location
9.34
Great location near shopping centers and easy access.
Room Quality
7.79
Room comfort was noted as an issue due to old beds and noise disturbances.
Amenities
8.82
The hotel offers good amenities including breakfast and kitchen facilities.
Value for Money
8.58
While some positive aspects were noted, issues with keys impacted the overall value.
Food and Beverage
9.03
Breakfast options were praised, though there were complaints about specific items.
Overall Experience
9
The experience was generally positive despite some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:48

Property Description

Full Kitchenette Studios
The studios at Residence Inn Boise West come equipped with a full kitchenette, stove top, and kitchenware, providing guests with the convenience of preparing their meals during their stay.

Indoor Pool, Tennis Court, and Gym
Guests can enjoy a variety of recreational activities at the hotel, including an indoor pool, tennis court, and gym, ensuring a fun and active stay for all.

Hot Tub Relaxation
After a day of exploring Boise or attending meetings, guests can unwind and relax in the hot tub, offering a perfect way to rejuvenate and recharge for the next day's adventures.

Book your stay at Residence Inn Boise West now and experience the perfect blend of comfort, convenience, and recreation during your visit to Boise.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Tue, Jan 13, 2026 until Sat, Feb 14, 2026
Fitness center is closed from 2026-02-14 until 2026-01-13

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 3 per day.

Location

Guest Reviews

8.8
Based on 184 reviews
Cleanliness: 8.83
Service: 9
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.58
Food and Beverage: 9.03
Overall Experience: 9
K
Kenyah extended_group us
10
Breakfast was really good, room was clean and spacious.
Pros:

Everything

Cons:

Lights in the bathroom flicker a lot

2026-01-19 via Nuitee
T
tomerma family_with_children il
9
Pros:

מלון במיקום נהדר מחוץ למרכז העיר, בסמוך למרכזי הקניות הגדולים של העיר.
יש חניה, יש ארוחת בוקר (אמריקאית) מספקת לחלוטין, צוות נהדר והמלון משופץ.
המיטה והכריות נוחות ממש והחדרים מאובזרים לבישול ונעים לשהות בהם.

Cons:

.

2026-01-01 via Nuitee
S
Suzie couple us
7
Pros:

Okay

2025-12-06 via Nuitee
C
Carly couple us
1
There were renovations in the room right above us and they did not tell us when checking in.
Pros:

Breakfast was good. I liked the healthier options

Cons:

The bed was old, hard and uncomfortable. The sofa bed was also outdated (cushions were sunken in) and the mattress was so thin that we could feel the springs and bars while laying on it. My husband awoke with a sore back (he snores so we splurged on the 1 bedroom with hopes of rest). I had an injured back and planned to relax a few hours during the day however during that time, between the jackhammering above us, the leaf blower and lawnmower outside, it was so loud that I couldn't even hear the television let alone take a relaxing bath like the doctor ordered. I was on pain medication and laid out on the floor. My husband was out so the thought of calling down and switching rooms was too daunting. When I brought our experience to the managers attention, he made excuses, blamed it on me for not saying anything until check out and offered me marriot points. When I declined (since I am not a frequent traveler nor do I have a marriot account) he offered me a $20 refund. That doesn't even cover the tax. Ridiculous. I wouldn't recommend this hotel to anyone.

2025-11-13 via Nuitee
V
Veronica couple us
10
Was good
Pros:

Clean, quiet, comfortable and easy to access

2025-11-04 via Nuitee
Y
yo007 Couples Mesa, Arizona
8
Very large room
Pros:

We booked a large 2 bedroom suite. The beds were comfortable and we got a good night's sleep. Front desk was amazing, although I was surprised staff wasn't wearing any type of uniform attire.

2025-10-19 via Tripadvisor
M
MMPJMH Couples Daytona Beach, Florida
10
THANK YOU, LEILA AND ALAN...!!!
Pros:

New management here but GM Alan has kept everything that was wonderful about this Marriott — and that’s undoubtedly why it was sold out our 2 days. People love it, we have year after year. The location is very peaceful and off the beaten path (there’s even an AAA next door if you need travel maps), but within striking distance to all that you might need. The fitness room has machines, free weights and a scale. The indoor pool is adjacent, lots of towels. Breakfast included: scrambled eggs, sausage patties, biscuits/gravy, individual milk containers (fat-free and 2%), yogurts, breads/bagels and maybe best of all — complimentary coffee in the lobby at 4 a.m. Every staffer makes you feel right at home and we especially thank Leila on the front desk for helping get us into our room the minute we arrived. We had a 2-Bedroom (Queens)/2-Bath (both with tubs) Suite with double-paned windows to keep out the highway noise — but still able to open them a bit for a breeze if you so desire. Keep up the good work, GM Alan. And travelers? Don’t miss the late afternoon fresh-baked cookies at the desk.

2025-10-11 via Tripadvisor
R
Robertson solo_traveller us
10
A perfect mix of comfort, convenience, and kindness.
Pros:

My first solo trip, and I couldn’t have picked a better place! The staff were welcoming and made me feel completely at ease. I stayed in a suite that felt like a little apartment, which I loved. Having a kitchen to make my own meals after a quick trip to the market was such a nice bonus!

2025-10-09 via Nuitee
D
Donald
2
Pros:

This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.

2025-10-01 via Nuitee
M
Michelle family_with_children
10
Pros:

Pet friendly, nice rooms, and excellent guest service

2025-09-06 via Nuitee
M
markcF3334NJ Family Benbrook, Texas
6
Nice hotel with some staff problems
Pros:

Night desk clerk stated - “She is not a representative of Marriott but just a clerk.” So not taking any responsibility to correcting an environment medical issue. The remainder of the staff took action and said they would investigate after I contacted corporate and registered a complaint.

I have stayed at this particular hotel several times with no issue. Around the property is some minor maintenance issues and a couple of possible electrocution risks, not unusual for a hotel this old.

Would normally give them 4 out 5 stars but for this visit 2 of 5.

2025-09-03 via Tripadvisor
K
kosuke solo_traveller jp
7
2025-09-01 via Nuitee
C
Casey partner
8
Pros:

It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.

2025-08-23 via Nuitee
L
Long solo_traveller us
4
Not up to Marriot standards and I have been using them for years.
Pros:

Breakfast was good. Location was good for us

Cons:

The keys didn't work more than half the time and often the staff wasn't at the front desk to help. My sister was yelled at by the maintenance man when she complained about the room key situation

2025-08-19 via Nuitee
M
Melody
8
Oatmeal Needs Oversight
Pros:

Everything great except the breakfast. FYI, if you run out of oatmeal 30 min before the end of breakfast - at least offer instant oatmeal packets. This might sound like whining - but for the gluten intolerant - it's one of the few things we can eat.

2025-08-19 via Nuitee
K
Ken
10
Nice place to stay
Pros:

Breakfast was great

2025-08-18 via Nuitee
H
Holly family_with_children us
6
Pros:

Understanding staff
Breakfast
Cookies

Cons:

The location of your handicap rooms!! Why would you put them so far away from an elevator? I use a walker and it was extremely difficult. Thankfully the woman at the desk brought up a wheelchair for the exit in the morning.
The sofa bed was terribly uncomfortable.

2025-08-14 via Nuitee
N
Natalie couple us
4
It was ok
Pros:

I liked the out door seating area

Cons:

They put us in the room that was right next to the mechanical room… very loud!!.. had hard time sleeping . They did move us when we asked the next day.

2025-08-11 via Nuitee
J
John K. Smith couple us
8
OK hotel at a decent price
Pros:

It's a perfectly fine hotel for an overnight stay. No complaints, but not real compliments either. Rooms are smallish and have all the basics, but nothing more.

Cons:

No complaints, nothing was great though.

2025-08-10 via Nuitee
T
Toni family
10
Pros:

Room was great; breakfast was good; thanks for the nice experience!

2025-08-08 via Nuitee