ibis London City - Shoreditch

Hotels
•
ibis
8.1 (8054 reviews)
5 Commercial Street , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Issues with room quality
Limited amenities
Concerns about cleanliness

Categories

Cleanliness
7.6
Clean and well located, but some reviews mentioned cleanliness issues.
Service
8.6
Friendly staff mentioned positively in multiple reviews.
Location
9.1
Fantastic location close to metro and local amenities.
Room Quality
7.1
Mixed feelings on room quality, with some complaints about size and comfort.
Amenities
7.6
Some basic amenities not meeting expectations.
Value for Money
8.1
Good value considering location, but some comments on high costs.
Food and Beverage
8.6
Breakfast options received positive feedback.
Overall Experience
8.1
Overall experience mixed with notable concerns but positives too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:55

Property Description

Modern Rooms and Convenient Location
Experience modern, air-cooled rooms just steps away from Aldgate East London Underground Station at ibis London City - Shoreditch. With Liverpool Street Station a short 10-minute walk away, convenience is at your doorstep.

Central Location and Nearby Attractions
Situated in The City, this hotel is a leisurely 15-minute stroll from St Paul’s Cathedral and a vibrant 20-minute walk from the South Bank, home to Tate Modern and Shakespeare’s Globe.

Dining and Amenities
Indulge in global cuisine at the stylish Fogg's restaurant, complemented by a diverse wine list. Unwind at the cozy bar offering light meals and continental breakfasts, with 24-hour hot snacks available to satisfy cravings anytime.

Book now to experience the perfect blend of comfort, convenience, and culinary delights at ibis London City - Shoreditch.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Designated guardians must present written authorization (certified signature) from parents.

Please note that the credit card used to book must be presented upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Video

Guest Reviews

8.1
Based on 8054 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
U
Ursula • couple • ie
7
2026-03-14 • via Nuitee
S
Sabine • family_with_children • nl
6
Okayish
Pros:

Goede lokatie. Dicht bij metro. Heerlijk uitgebreid ontbijt.

Cons:

Kamer was wat karig. Deur naar douche hing los. Airco kon alleen op verwarmen stand in de winter. Raam open dus maar veel lawaai van straat.

2026-03-14 • via Nuitee
L
Loïc • couple • ch
8
2026-03-14 • via Nuitee
E
Elizabeth • couple • gb
7
2026-03-13 • via Nuitee
P
Peter • couple • be
10
Aanrader
Pros:

Goede ligging, goed ontbijt en vriendelijk personeel.

Cons:

Niets

2026-03-13 • via Nuitee
K
keigoplus • couple • jp
9
2026-03-13 • via Nuitee
M
Md Faijul • solo_traveller • gb
8
2026-03-13 • via Nuitee
V
Vittorio • couple • it
10
Pros:

Super clean and silent room in a perfect position

Cons:

Actually nothing, just the cleanliness of the bathroom at the ground floor

2026-03-13 • via Nuitee
E
Elizabeth • couple • gb
7
2026-03-13 • via Nuitee
J
James • solo_traveller • gb
10
2026-03-13 • via Nuitee
F
FELLIPE • couple • br
10
Fiquei super feliz e satisfeito desde a chegada e o EXELENTE ATENDIMENTO do Gustavo que prontamente nos recebeu com cari
Pros:

Banheiro grande e confortável.

2026-03-13 • via Nuitee
M
M7967IJnigelh • Family • Glasgow, Scotland
10
Amazing
Pros:

Hotel nice and quit. Amazing service from the staffs. Very helpful with nearby foods and attraction. I was looking for live SKY bar near me. Bang it

2026-03-12 • via Tripadvisor
C
Connector63409916068 • Couples
10
Amazing Food and Atmosphere
Pros:

Stayed here for a weekend getaway and could not be happier! Breakfast was varied and complete, we had everything we needed for the day! Coffee at the Bar was amazing, the staff were very nice and friendly, even gave us a brownie with our coffee, wow! 100% will come back here. Special mention to Arun, he was very nice and always smiling! He gave me a Tripadvisor card to review the hotel so here I am :)

Definitely prompts me to review more of the places i have been to! Thank you Ibis

2026-03-12 • via Tripadvisor
S
Silvia • couple • es
9
2026-03-12 • via Nuitee
C
Catarina • couple • pt
8
2026-03-12 • via Nuitee
E
Eva • couple • it
9
ottima posizione, struttura accogliente
Pros:

posizione ottima vicinissimo alla metro e con un comodo supermercato di fianco all'hotel.

Cons:

i flaconi dentro la doccia di shampoo e conditioner messi a dispozione dall'hotel erano vuoti

2026-03-12 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-03-11 • via Nuitee
M
Mirko • couple • de
8
2026-03-11 • via Nuitee
A
Annick • solo_traveller • nl
8
Pros:

It was a truly quiet room- did not hear the neighbours coming home/watching tv or anything. The air circulation was rather noisy but as it was white noise that didn't bother me.

Cons:

It reminded me of a place in Copenhagen with the slogan ''Sleep cheap in luxury''; that was in the 90s of last century. The bathroom was an kind of pre-fab plastic container that had all the water related services. It worked fine though!

2026-03-10 • via Nuitee
D
Daulina • couple • se
8
2026-03-10 • via Nuitee