ibis London City - Shoreditch

Hotels
ibis
8.1 (8054 reviews)
5 Commercial Street , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Issues with room quality
Limited amenities
Concerns about cleanliness

Categories

Cleanliness
7.6
Clean and well located, but some reviews mentioned cleanliness issues.
Service
8.6
Friendly staff mentioned positively in multiple reviews.
Location
9.1
Fantastic location close to metro and local amenities.
Room Quality
7.1
Mixed feelings on room quality, with some complaints about size and comfort.
Amenities
7.6
Some basic amenities not meeting expectations.
Value for Money
8.1
Good value considering location, but some comments on high costs.
Food and Beverage
8.6
Breakfast options received positive feedback.
Overall Experience
8.1
Overall experience mixed with notable concerns but positives too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:55

Property Description

Modern Rooms and Convenient Location
Experience modern, air-cooled rooms just steps away from Aldgate East London Underground Station at ibis London City - Shoreditch. With Liverpool Street Station a short 10-minute walk away, convenience is at your doorstep.

Central Location and Nearby Attractions
Situated in The City, this hotel is a leisurely 15-minute stroll from St Paul’s Cathedral and a vibrant 20-minute walk from the South Bank, home to Tate Modern and Shakespeare’s Globe.

Dining and Amenities
Indulge in global cuisine at the stylish Fogg's restaurant, complemented by a diverse wine list. Unwind at the cozy bar offering light meals and continental breakfasts, with 24-hour hot snacks available to satisfy cravings anytime.

Book now to experience the perfect blend of comfort, convenience, and culinary delights at ibis London City - Shoreditch.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Designated guardians must present written authorization (certified signature) from parents.

Please note that the credit card used to book must be presented upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Video

Guest Reviews

8.1
Based on 8054 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.1
M
Matthew couple gb
7
2026-04-11 via Nuitee
S
Simone solo_traveller it
7
Hotel essenziale ma confortevole
Pros:

L'hotel IBIS Shoreditch è molto essenziale ma confortevole. Si trova a 15 minuti a piedi da Liverpool Street Station ed a 15 minuti a piedi dal Tower Bridge. Colazione ottima. Camera silenziosa. Forse il Check-in alle 15:00 mi sembra un po' tardivo.
Location perfetta per 1 notte

2026-04-11 via Nuitee
T
Tommaso Borgatti couple it
10
Ibis non delude mai!
Pros:

Colazione veramente top, camera super silenziosa, posizione molto comoda alla metro. Strutture Ibis sempre di ottima qualità. Pulizia eccellente.

Cons:

Nulla, prezzo un po' alto ma Londra è tutta costosissima quindi è equiparato al resto.

2026-04-11 via Nuitee
C
Celine couple fr
7
Correct
Pros:

Emplacement

Cons:

Problème de canalisation

2026-04-11 via Nuitee
V
Vivien couple hu
9
2026-04-11 via Nuitee
Y
Yunus Emre solo_traveller tr
9
2026-04-11 via Nuitee
V
Viktoriia solo_traveller ru
10
Pros:

It was calm and clean

Cons:

It would be nice to have a toothpaste included

2026-04-11 via Nuitee
A
Aline couple br
10
2026-04-11 via Nuitee
Y
Yagmur couple gb
6
Positive side: location/ overall poor-unpleasant stay
Pros:

Location is superb right next to tube station and Tesco supermarket.

Cons:

It was very loud due to student group on site, all night doors were slammed and it was so noisy impossible to sleep and noises continued early morning as well. We have informed reception they have sent security to check the floor but nothing has changed. In the morning at 08:00 reception staff gave an option to late check out at different room but it was too late.

Room has humidity and dust smell. Bathroom was poorly cleaned (hair on the floor and various places). I had asked for a replacement duvet they said it is not available.

2026-04-11 via Nuitee
H
Hani couple fr
8
Highly recommendable
Pros:

Location, great value for money, comfortable bed, clean, clever design details.

Cons:

Generous breakfast offering could do with better ingredients (eggs, pancakes, etc)

2026-04-10 via Nuitee
C
CLAUDIO couple it
9
Siete London
Pros:

Ottima e varia la colazione inconsueta per un 3 stelle

Cons:

Mancanza della safecase in camera

2026-04-10 via Nuitee
C
chioma solo_traveller gb
8
Pros:

Great location

Cons:

No bartender

2026-04-10 via Nuitee
O
Odeth solo_traveller gb
4
Pros:

Location is good

Cons:

Not sound proof as advertised

2026-04-10 via Nuitee
D
Demet solo_traveller de
10
Wir kommen bestimmt wieder!
Pros:

Perfekte Lage, sehr leise Zimmer, alles leicht zu erreichen ( Supermarkt, Restaurants, U-Bahn), sehr gemütliches Bett.

Cons:

Nichts

2026-04-10 via Nuitee
C
Catrin couple gb
10
Fantastic location
Pros:

Lovely hotel. Fantastic location.

2026-04-10 via Nuitee
A
Alexander solo_traveller de
8
Freundliche Mitarbeiter und gute Lage
Pros:

Sehr freundliches Personal. Schneller check in. Gute Lage direkt an der U-Bahn Station. Für London ein ordentliches Zimmer in ausreichender Größe meistens gutes Preis Leistungsverhältnis.

Cons:

Mehr Ablagemöglichkeiten und zusätzliche Kleiderhaken im Zimmer wären wünschenswert gewesen. Zudem verfügt das Zimmer über keine individuell regulierbare Klimaanlage, da die Steuerung zentral für das gesamte Hotel erfolgt. An besonders heißen Tagen könnte das zu einer Herausforderung werden.

2026-04-10 via Nuitee
H
Hannah solo_traveller gb
7
Pros:

Friendly, clean, modern

Cons:

Bed not very comfortable

2026-04-09 via Nuitee
C
Craig solo_traveller gb
10
2026-04-09 via Nuitee
Z
Zoltán family_with_children hu
8
2026-04-09 via Nuitee
K
Kalim family_with_children in
8
Value for money
Pros:

I had a great stay at ibis. The location was fantastic convenient and close to everything I needed, which made getting around really easy. The breakfast was also excellent value for money, with a good variety of options to start the day right. Overall, a very satisfying experience.

Cons:

We had booked for two beds and one bed for a child, but instead found three separate beds in the room. This setup felt a bit uncomfortable and not as convenient as expected.

2026-04-09 via Nuitee