Residence Inn by Marriott Chesapeake Greenbrier

Hotels
•
Residence Inn
8.7 (409 reviews)
1500 Crossways Boulevard , Chesapeake , US
+1 757-502-7300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Maintenance concerns
Inconsistent housekeeping

Categories

Cleanliness
7.88
Several reviews indicated cleanliness issues, including dirty rooms and lack of daily housekeeping.
Service
9.35
Most reviews praised the staff for being friendly and professional.
Location
8.89
The hotel location was frequently mentioned as conveniently close to stores and amenities.
Room Quality
8.34
Rooms were described as comfortable but some mentioned old furniture and maintenance issues.
Amenities
8.87
General satisfaction with the amenities provided, though some wished for improvements.
Value for Money
8.83
General sentiment indicates good value based on location and staff service, despite some cleanliness issues.
Food and Beverage
8.58
Breakfast received positive comments but was described as standard and lacking excitement.
Overall Experience
8.85
Overall sentiments were generally positive, with some minor issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:43

Property Description

Well-Equipped Self-Catering Rooms
Indulge in the convenience of self-catering rooms at Residence Inn by Marriott Chesapeake Greenbrier, complete with a well-equipped kitchen and dining area. Relax and feel at home with air-conditioned rooms featuring a pull-out sofa bed, flat-screen TV, and a cozy fireplace.

Delicious Complimentary Breakfast
Start your day right with a daily complimentary breakfast offering a variety of cooked eggs and popular American dishes. Enjoy the added convenience of complimentary coffee and tea available in the lobby throughout the day.

Convenient Amenities and Nearby Attractions
Benefit from free parking at the hotel and explore nearby attractions such as MacArthur Mall and Norfolk Botanical Garden. With Downtown Norfolk just a short distance away, our prime location offers the best of both worlds.

Experience comfort and convenience at Residence Inn by Marriott Chesapeake Greenbrier - book your stay now!

Important information:

Please note, we will be upgrading your hotel experience beginning 11/1/22. During this time, you may notice our team refreshing paint, wallpaper & furnishings throughout the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.7
Based on 409 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.58
Overall Experience: 8.85
R
Ross • couple • us
10
2026-09-18 • via Nuitee
H
Howard • couple • us
6
Pros:

Ok

Cons:

Was in room 214. View outside was of air conditioner units. Made extra noise at night made it hard to sleep in the bedroom.

2026-09-09 • via Nuitee
J
Juanita • family_with_children • us
10
2026-09-07 • via Nuitee
J
Jaya • family_with_children • us
1
Disappointed
Pros:

Pool was clean. Surroundings were beautiful.

Cons:

The toilet water was continuously running causing a loud running water sound - it didn't get better after flushing.
Secondly- after a long day when I got into bed, I see the bedsheets USED with stains on them. I call the front desk and they said that I could come and collect new sheets from the front. Understandable - that after hrs the front desk cannot leave their place and also, they had guests at the front desk. But from a guest's standpoint who paid for a room - the basic cleanliness of bed linens at a Marriott hotel was unexpected and disappointing. Even the pillow covers had stains on them. I had to make the bed at midnight after a tiresome day and during a weekend that was just meant for relaxing- again not what I paid for.
Finally, we get to lie down on the mattress and, it's a badly worn out mattress. Even a 2 star hotel has comfortable mattresses than this.
My family and were really disappointed in the Marriott hotel standards.

2026-09-07 • via Nuitee
M
Michael • couple • us
9
2026-08-23 • via Nuitee
C
Carrie • solo_traveller • us
8
2026-07-25 • via Nuitee
L
LaVonda • family_with_children • us
5
Great Location/But I Will Not Stay Here Again
Pros:

The kids and I went to the pool and when we came back there were 3 roaches crawling on the floor in the kitchen.

Cons:

The room needs pest control to come in to spray.

2026-07-21 • via Nuitee
A
Alan • couple • us
8
2026-07-20 • via Nuitee
T
Tara • family_with_children • us
10
2026-07-19 • via Nuitee
L
lee • solo_traveller • us
10
2026-07-13 • via Nuitee
A
alton • couple • us
9
Pros:

Location

Cons:

No visible sign

2026-07-02 • via Nuitee
L
Lynette • family_with_children • us
10
Pros:

Comfy beds, new Reno, great breakfast, the staff went above and beyond to welcome and insure our comfort.

2026-07-01 • via Nuitee
L
Lorintha • extended_group • us
10
I highly recommend this for families who want the comfort of home without the chores to go with it.
Pros:

Very clean and comfortable. All the amenities of home

Cons:

No where in bathroom to lay clean clothes while bathing

2026-06-29 • via Nuitee
S
Sarah • couple • us
8
2026-06-24 • via Nuitee
J
Jennifer • solo_traveller • us
10
Great Stay, except for pull out bed.
Pros:

The beds were so comfortable. Very clean and spacious.

Cons:

The pull out mattress. Very flimsy and not able to sleep on it.

2026-06-21 • via Nuitee
A
Amanda • solo_traveller • us
9
2026-06-21 • via Nuitee
J
Janyse • solo_traveller • us
9
2026-06-21 • via Nuitee
M
Michele • couple • us
10
Great stay
Pros:

Location

Cons:

N/a

2026-06-11 • via Nuitee
L
Leah • family_with_children • us
10
2026-06-07 • via Nuitee
W
Whitney • family_with_children • us
8
2026-05-30 • via Nuitee