Hotel Alcázar de la Reina

Hotels
8.3 (558 reviews)
Hermana Concepción Orellana, 2 , Carmona , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Noise issues
Parking difficulties

Categories

Cleanliness
8.26
Some concerns about cleanliness were noted, such as the presence of mold smell and noise from outside.
Service
9.23
Many reviews highlight the helpfulness and friendliness of the staff.
Location
9.27
The hotel is praised for its excellent location near the old town.
Room Quality
7.72
While the rooms are large and clean, there were issues with the mattress quality and noise.
Amenities
8.25
Some amenities like the pool and breakfast were mentioned, but there were issues with breakfast options.
Value for Money
7.71
Some guests felt that certain services like breakfast were overpriced.
Food and Beverage
7.26
Multiple reviews expressed dissatisfaction with the quality and value of the breakfast.
Overall Experience
8.73
Despite some drawbacks, the overall experience was positive with many recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:00

Property Description

Historic Building with Outdoor Pool:
The Hotel Alcázar de la Reina, a stunning Mudéjar building, boasts an outdoor swimming pool and offers picturesque views of Vega de Carmona.

Spacious Rooms with Modern Amenities:
Guests can enjoy spacious and bright rooms at the hotel, all equipped with air conditioning, heating, and a minibar for convenience.

Wellness Centre and Dining Options:
Indulge in the free sauna at the wellness centre, relax in the beautiful gardens and patios, or dine at the à la carte restaurant and tapas bar on-site.

Experience the charm of Carmona at Hotel Alcázar de la Reina. Book now to enjoy a blend of history and modern comforts.

Important information:

Pets can be accommodated at an extra charge of EUR 25 per pet, per night.

When booking half-board, please note that 1 drink per person is included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.3
Based on 558 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
A
Always enjoy • solo_traveller • be
10
Prachtig rustig hotel vlakbij het centrum
Pros:

Luxueuze kamer en grote badkamer. Leuk zwembad en ligbedjes om even te vertoeven. Goede service en lekker eten, wij hadden half pension. Lekkere wijn voor een schappelijke prijs. Het personeel is zeer vriendelijk en behulpzaam. Super locatie.

Cons:

Niets.

2026-05-16 • via Nuitee
J
jose • extended_group • nl
8
Fijn
Pros:

De kamer

Cons:

Ontbijt,, maar wel ruim voldoende

2026-05-15 • via Nuitee
W
willem • couple • nl
10
Pros:

alles

Cons:

niets

2026-05-14 • via Nuitee
A
ANNE SOPHIE • couple • be
10
Pros:

Accueil, endroit calme et reposant
Charmant personnel

2026-05-13 • via Nuitee
O
Olga S. • couple • de
10
Pros:

Tolle Lage mitten im historischen Zentrum, bequeme Betten, alles war wunderbar

Cons:

nichts

2026-05-13 • via Nuitee
L
Laukamp • solo_traveller • es
8
2026-05-12 • via Nuitee
P
Philippe • solo_traveller • fr
5
Cons:

L'accueil

2026-05-12 • via Nuitee
C
Cathy • solo_traveller • fr
8
2026-05-11 • via Nuitee
C
Cristóbal Marín Merino • solo_traveller • es
9
2026-05-11 • via Nuitee
A
Anna Katharina • extended_group • de
7
2026-05-11 • via Nuitee
M
María • couple • es
7
2026-05-10 • via Nuitee
C
Carlota • couple • es
7
Buen hotel desactualizado y algo descuidado
Pros:

Creo que fue un buen hotel en su momento pero está descuidado. El personal es atento y amable. Estuvimos bien, pero hay muchos detalles que deberían mejorar.

Cons:

El hotel está desactualizado. Muebles de madera con marcas de vasos. Albornoces muy pasados. La cortina de blackout descolgada. La cama sonaba mucho. La almohada muy fina. El baño está desactualizado para ser un hotel de 4 estrellas.

2026-05-10 • via Nuitee
P
peter • solo_traveller • pt
8
Grateful except for breakfast
Pros:

Location, facilities, staff friendly.

Cons:

Breakfast all cold, including eggs bacon and beans, cancelled the 2nd day breakfast.

2026-05-09 • via Nuitee
N
nosaltres • solo_traveller • es
10
Excelente. Volveremos
Pros:

Todo excelente, ubicación centrica , vistas magníficas, amplias habitaciones, comodo, limpio .
Personal amable y profesional.
Un hotel con personalidad y encanto

Cons:

Nada que decir

2026-05-09 • via Nuitee
A
Ana Maria • couple • es
10
Estancia muy agradable
Pros:

El hotel es muy bonito y agradable, se respira tranquilidad y el personal muy atento

Cons:

El baño no me ha gustado nada la bañera es muy incómodas para mí, tengo un problema en las rodillas , además se ve muy antigua
El desayuno tampoco me ha gustado, el café no me gustó nada los huevos duros y tiesos, el bacon crudo,
Una parte del comedor inutilizado porque habia mucha agua en el suelo , eso si estaba señalizado

2026-05-08 • via Nuitee
M
Michele • solo_traveller • it
10
2026-05-05 • via Nuitee
F
Fernando • solo_traveller • es
10
2026-05-03 • via Nuitee
G
Gallegos Martín • couple • es
7
2026-05-03 • via Nuitee
H
Hubert • couple • de
6
Preis/ Leistung NICHT OK
Pros:

Super Mitarbeiterin am Empfang. Die machte uns den Parkplatz vor dem Hotel frei.
Alles andere eher schlecht!

Cons:

Das Haus war sicherlich mal gut. Aber jetzt: nicht nostalgischer Flair, sondern alles wirklich alt!! Fallt bald auseinander. Fenster kaum zu schließen, Sanitäreinrichtung im Bad fällt bald ab.
Der Frühstücksraum im Keller hat nen Charme von ner Jugendherberge. Das Geschirr erinnert an Internatsniveau aus dem letzten Jahrhundert.
Das Frühstück ist mit Lebensmitteln aus dem Supermarkt. da kann auch die freundliche Mitarbeiterin aus Holland nichts dran ändern.
Der Tiefpunkt ist das angeschlossene Restaurant.
Die Mitarbeiter bemüht aber vollkommen überfordert, da nicht qualifiziert! Das Niveau des Essens: Mies!! Wir haben uns an den beiden anderen Abenden nach Alternativen umgeschaut.

Fazit: Preis viel zu hoch für die Leistung.!
Wir werden mit Sicherheit NICHT wiederkommen

2026-05-03 • via Nuitee
J
Jan Willem • extended_group • nl
9
Pros:

Top Hotel alles okay

2026-05-02 • via Nuitee