Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Aging facilities
Limited breakfast options

Categories

Cleanliness
4.94
Numerous cleanliness issues mentioned, with rooms not properly cleaned and items in bad condition.
Service
9.41
Several reviews complimented the friendliness of the staff.
Location
9.45
Positive mentions of the hotel's good location close to the beach.
Room Quality
5.4
Rooms mentioned as aging, with a need for repairs and updates.
Amenities
5.93
Common complaints about insufficient and poor quality amenities.
Value for Money
5.89
Feedback suggests that the hotel does not meet expectations for a 4-star rating.
Food and Beverage
4.94
Overall experience with breakfast highlighted as very limited and of low quality.
Overall Experience
7.61
General disappointment with the facility, but some positive remarks about the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Nature-Inspired Paradise on Praia de Luz Bay
Experience the tranquil beauty of Praia de Luz Bay at Luz Bay Hotel. Modern Comforts in Every Room
Relax in air-conditioned rooms with balconies and essential amenities. Upgrade to a Superior room for extra space and a contemporary touch. Tennis Academy and Relaxation Facilities
Enjoy access to a Tennis Academy with 3 courts and unwind in the steam bath, hot tub, or sauna. Dining Options and Poolside Drinks
Savor refreshments from the restaurant, bar, or pool bar while soaking in the stunning views.
Book now to indulge in a perfect blend of nature and luxury at Luz Bay Hotel.

Important information:

Please note that guests staying on extra beds have to pay an additional cost to be entitled to the half-board rate.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children 2 years old stay for € 5 per person per night when using an existing bed.
    Children from 2 years old to 6 years old stay for € 17.50 per person per night when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 73 reviews
Cleanliness: 4.94
Service: 9.41
Location: 9.45
Room Quality: 5.4
Amenities: 5.93
Value for Money: 5.89
Food and Beverage: 4.94
Overall Experience: 7.61
A
Andrew • couple • gb
9
Good stay
Pros:

Location, pleasant grounds, good bedroom

Cons:

The breakfast was a little disappointing because of a poor selection of fruit.

2026-01-30 • via Nuitee
M
Maria • couple • es
5
Booking nos dio una ubicación equivocada, no solo a mi.y teléf para contactar inesistentes
Pros:

El silencio

Cons:

El desayuno. La habitación, un bar abierto en la piscina q si tenía bar pero cerrado Toallas de mano solo una.

2026-01-19 • via Nuitee
D
Darren • couple • gb
6
Value for money
Pros:

Location and it was clean

Cons:

Very expensive bar and facilities dated

2026-01-16 • via Nuitee
H
Heidi • couple • de
9
2026-01-08 • via Nuitee
R
Rafaela • couple • pt
4
2025-12-29 • via Nuitee
M
marco • couple • pt
4
Pros:

Da localização

Cons:

Pequeno almoço fraco, limpeza minima, comodidades fracas, ar condicionado de 2 so funcionava um

2025-12-08 • via Nuitee
T
Tavila • couple • pt
10
Pros:

Os rececionistas são simpáticos, o ambiente é agradável.

2025-11-27 • via Nuitee
A
António João • couple • pt
3
Schöne Lage, aber Qualität lässt zu wünschen übrig
Pros:

Der Strand ist in wenigen Minuten zu Fuss erreichbar und es gibt kostenlose Parkplätze direkt beim Hotel was sehr praktisch ist.

Cons:

Das Zimmer ist geräumig, allerdings braucht es einige Reparaturen.
Das Badezimmer ist stark abgenutzt und sollte dringend renoviert werden, da mehrere Elemente beschädigt sind, wie der Duschschlauch, der WC-Deckel und der Spiegel mit Flecken. Auch das Frühstück könnte besser und vielfältiger sein.

Leider entspricht das Zimmer nicht den Fotos auf Booking, was sehr enttäuschend war.

Insgesamt ist die Lage gut, jedoch braucht die Unterkunft deutliche Verbesserungen in der Qualität.

2025-11-18 • via Nuitee
A
Anja • couple • de
6
In die Jahre gekommene Hotelanlage, für eine Übernachtung auf dem Fischerweg ok!
Pros:

Sehr nettes Personal (Bruno an der Rezeption), gute und ruhige Lage, großes Zimmer mit Balkon

Cons:

Großes Frühstücksangebot, aber qualitativ und geschmacklich sehr schlecht! Zimmereinrichtung sehr abgewohnt und renovierungsbedürftig. Auch die Poolanlage war nicht ansprechend.

2025-11-16 • via Nuitee
S
Sabine • solo_traveller • de
10
2025-11-03 • via Nuitee
N
Nicole • solo_traveller • be
6
Geen 4 sterren waardig, versleten
Pros:

Rust

Cons:

Volledig onderhoud noodzakelijk, afgeleefd.

2025-10-25 • via Nuitee
H
Hubert • couple • at
10
Pros:

Tolles Bett

Cons:

Kein echter Kaffee-Automat für das Frühstück

2025-10-23 • via Nuitee
K
Klaus • couple • de
6
Cons:

Das Hotel ist schon ein bisschen in die Jahre gekommen

2025-10-19 • via Nuitee
M
Marianne • couple • dk
5
Pros:

God beliggenhed og ok morgenmad

2025-10-12 • via Nuitee
B
betty • couple • us
1
Place needs to be renovated Rooms and lobby are ugly as hell.
Pros:

Beautiful property and pools
Lobby and rooms are depressing I would not come back and don't recommend it
The place would amazing if it was updated with a good designer but it's far from that now. The bathroom smelled like a sewer for a few hours and door key sticks

Cons:

see above

2025-10-07 • via Nuitee
T
Tanya • couple • de
3
Der volle Reinfall - und schon eine Nacht schwer zu ertragen
Pros:

Der Mitarbeiter an der Rezeption war freundlich und hilfsbereit.

Cons:

Die Anlage/Zimmer sind nicht so, wie es die Bilder im Buchungsportal suggerieren: zur Sichtseite hin sieht es ansprechend aus, die Rückseite und die Zimmer sind jedoch in einem vernachlässigtem Zustand, um es freundlich auszudrücken. Unser Zimmer war sehr abgewohnt und nicht richtig gereinigt, Bezüge auf Sofa, Stuhl und Bett waren fleckig und speckig. Steckdosen defekt, Vorhänge zum Teil abgerissen, gebrochener Toilettensitz. Und es kann kein Einzelfall sein, da wir das Zimmer wegen einer nicht anzustellenden Klimaanlage gewechselt haben. Das andere Zimmer war noch übler.
Die Klassifizierung als 4-Sterne-Hotel ist ein schlechter Witz.

2025-09-20 • via Nuitee
M
Maria de Lurdes • couple • pt
1
Não correspondeu ao que está apresentado é inferior.
Pros:

Apenas da localização

Cons:

A limpeza diária do quarto, foi apenas despejar o lixo!
Às toalhas foram trocadas quando solicitado e não diariamente é às mesmas estavam rotas!
O pequeno almoço só tinha de fruta maçãs e laranjas!
Os croissants são de pacote, tal como os doces(Madalenas)!

2025-09-11 • via Nuitee
R
Rosemary O. • couple • no
4
Skuffende
Pros:

Jeg likte beliggenheten p.a. strand og restauranter rundt. Ut området på hotellet var veldig flott. Personal var veldig koselige.

Cons:

Hygiene i rommet var veldig dårlige, spesielt på badet. Toalett børste var ødelagt og utbrukt/skittent, det samme var beholderen. Flekker på hånkler og kunn en hånd håndkle for to personer. Sofaen var skitten med synlige merker og ødelagt.
De øvrige møbler gammelt, bordet til balkongen var full av gammelt merker, det var en stol til 2 personer og den var ødelagt.
Jeg tok bilder av de tingene.
Prøvd å få nyter rom, men ble tilbudt et rom som ikke var bedre en den vi hadde.
Det var veldig skuffende og jeg vil verken dra ditt igjen eller anbefale det til noe andre.

2025-09-05 • via Nuitee
I
Isabel • couple • pt
6
Pros:

Localização

Cons:

Tudo muito degradado ( maples sujos, portas danificadad, falta de cadeiraa, pequeno almoço só até 9:30)

2025-08-31 • via Nuitee
N
Nuria • couple • es
1
Pésima estancia
Cons:

Las sábanas estaban sucias de los anteriores huéspedes, pedimos cambio y no las cambiaron.
La habitación estaban sucia y el baño tenía la taza rota y el suelo lleno de sangre y sucio.
Las toallas estaban usadas y nos las cambiaron por otras más sucias todavía.
El desayuno no incluye alimentos aptos para personas con intolerancias.

2025-08-26 • via Nuitee