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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Daily housekeeping
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Designated smoking area
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Fire extinguishers
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First aid kit available
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CCTV outside property
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CCTV in common areas
Review Highlights
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Property Description
Convenient Location
Ideally located within close proximity to popular attractions such as CityCentre Plaza and Constellation Field.
Comfortable Accommodations
Enjoy air-conditioned rooms with modern amenities including free WiFi, desk, and TV for a relaxing stay.
Family Friendly
With the availability of family rooms, Super 8 by Wyndham Houston West Katy is perfect for a comfortable stay with your loved ones.
Book now for a convenient and comfortable stay at Super 8 by Wyndham Houston West Katy in Katy!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Cold ac
Rude manager/owner. Didn’t honor the rate booking gave me.
Nothing the staff is horrible, they steal money ovethere
They steal my money
Friendly staff
Very nice beds
Nothing. The photos advertised are from once upon a time. Communicating with the staff is nearly impossible.
They advertise complimentary breakfast on booking platforms; it is not the case.
Price
The manger was rude
The worst experience in check in, lady with a bad attitude. I had to leave without any refund from hotels. Com no one couldn’t help
Забронював номер на 8-9 серпня (на 1 ніч) після прибуття на місце мені сказали, що номер заброньовано на 9-10 серпня. Вони попросили мене заплатити 992. І дійсно, вони показали мені, що у них є така дата, У мене в додатку була інша. Я заплатив за потрібну ніч і більше не залишався. Вранці в готелі мені сказали зв'язатися з booking для повернення коштів за ніч, які я не використовував
there is still no money, as well as an explanation
Lady was rude and a liar tried to chharge an upfront 50$ cleaning fee for a service animal. Even we it stated nothing on their website
Will not stay here again
Very noisy room due to location, due to single pane windows, gap between door and door frame, feel vehicle noises from Hwy I-10, also from L2.
As advertised, there was no breakfast, except baby muffins. Apple and Orange Juices were dispensed diluted with water.
Staff and location
Noting I didn't like
I recently stayed at Super 8 and had one of the worst hotel experiences ever. The issues began at check-in, where the staff failed to process an approved Uplift loan for payment, leaving me scrambling to find an alternative.
The room itself was in unacceptable condition—broken furniture, unstable floors, and poor cleanliness overall. The advertised free WiFi didn’t work at all, and there was a power outage with no communication or support from staff. Housekeeping was nonresponsive, ignoring multiple requests for towels, and when they finally showed up, they left before we could unlock the door and never returned.
To make matters worse, when we tried to check out early due to these issues, we were told we’d owe more money because it would negate a discount we’d received. This policy felt punitive and forced us to stay longer than we wanted.
The customer service throughout was dismissive and unprofessional, and no resolution was offered for any of these problems. I’ve stayed at other Wyndham properties, like Days Inn, and had much better experiences, but this Super 8 was far below any reasonable standard.
I won’t be staying at Super 8 again and cannot recommend it to anyone.
My experience was terrible and quite disastrous. There was no customer service at all. The air conditioning barely worked, and the worst part was the unpleasant odors, including noticeable smells of drugs, in the hallways and rooms.
Nothing at all!
Everything, I don’t even know how this ended up on booking or with Wyndham as part of its name. I was unable to take a shower, brush my teeth in the sink ( water didn’t work), hair left in the shower. Broken piece of plastic on the floor, my key stopped working several times, I was told there is no breakfast when there was. We were locked out of our room for an hour and a half because the owner decided to leave and lock the front door behind her. Something weird is going on here because the hotel was a complete piece of shit but the owner has a brand new BMV!!! Let’s top it off with the fact that they opened the door on the day of checkout at like 7:30 am waking up my husband. This was a horrible experience and I will be calling to get some type of refund. I booked a hotel so I could get a good night rest for the trip from Florida to Texas and back. Instead I woke up this morning with a crook in my neck! This was the worst part of my trip I hated it!!!
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