Best Western Plus Sandusky Hotel & Suites

Hotels
Best Western Plus
8 (774 reviews)
6011 Milan Road , Sandusky , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Hard beds

Categories

Cleanliness
6.58
Several complaints regarding cleanliness, including dirty bathroom floors and inadequate housekeeping.
Service
9.55
Numerous reviews praised the friendly and helpful staff at the hotel.
Location
8.59
Guests appreciated the convenient location, close to attractions.
Room Quality
7.54
Mixed reviews with some issues regarding bed comfort and cleanliness, but some rooms were noted as clean.
Amenities
7.07
Amenities like pools and breakfast had both positive remarks and some complaints.
Value for Money
8.03
Rates were considered reasonable, but some felt the quality did not always match the price.
Food and Beverage
8.58
Positive comments on breakfast quality, although some felt it could improve.
Overall Experience
8.05
General sentiment is positive but mixed with significant complaints, mainly about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:47

Property Description

Indulge in Relaxation
Unwind in the indoor therapy pool at Best Western Plus Sandusky Hotel & Suites.
Convenience at Your Fingertips
Enjoy free WiFi, coffee facilities, microwave, and refrigerator in every guest room.
Entertainment and Fitness
Have fun in the game room, stay active in the fitness centre, and start your day with a full American breakfast.
Book now for a delightful stay at Best Western Plus Sandusky Hotel & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 774 reviews
Cleanliness: 6.58
Service: 9.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
A
Amanda family_with_children us
10
Volleyball Tournament
Pros:

Staff was so friendly and everything was easy thank you! We will be back :)

2026-02-09 via Nuitee
M
maricela couple us
7
2026-02-08 via Nuitee
J
Jacob couple us
10
2026-01-31 via Nuitee
J
Jen family_with_children us
10
2026-01-20 via Nuitee
A
Alika extended_group us
9
2026-01-20 via Nuitee
C
Clarissa extended_group us
9
Great location, comfy beds.
Pros:

I loved the location and the room. Breakfast was good too!! And to the man who was at the front desk when I checked in Friday evening, you absolutely 100% deserve a raise. Your tone of voice was beautiful, and you I could tell you had the patience of a saint, and the way you make sure to answer every question is impeccable. 10/10. I would book again JUST because of that gentleman.

Cons:

The pool was great but the room wasn’t the cleanest. The chairs and such too.

2026-01-20 via Nuitee
J
Jennifer couple us
7
It was ok. Not sure I would return to this hotel.
Pros:

The staff at the front desk and the breakfast area were very kind and helpful.

Cons:

The bathroom floor was so dirty that my socks stuck to the floor. I had to take a wash cloth and wipe the floor down. The rag was black after wiping up the floor.

2026-01-20 via Nuitee
S
steve family_with_children us
10
2026-01-20 via Nuitee
S
Seminole extended_group us
1
Our stay was not great due to cockroaches being located in our room.
Pros:

The location was nice

Cons:

The cockroaches in the room.

2026-01-19 via Nuitee
J
Jose couple us
10
2026-01-19 via Nuitee
M
Megan extended_group us
4
Pros:

The staff was very accommodating and very friendly

Cons:

There were ants in our room, the beds are as hard as a rock, and the pools jets don’t work

2026-01-19 via Nuitee
K
Kyla couple us
8
Top Notch!
Pros:

We were so impressed with this hotel! The staff was so personable and easy to talk to. The room was top notch, clean, and comfortable. We came to be close to Cedar Point. I always loved it when growing up in Ohio but then moved out of state and still want to ride roller coasters every time I'm home (during the season). After a very busy week for my sisters wedding we were tired so we slept in and woke up right after breakfast had ended. My husband went down to see if there was coffee left over so he didn't have to make any and brought up a whole bunch of food. They left it out a little for him to get some. Everything he got was delicious and really impressive for a hotel breakfast! We decided when we come again in the future we want to stay here again and will get 2 nights rather than 1 to maximize our time at the park and not have a 3 hour drive back to my home base that night. It was so nice!

Cons:

The TV was a little confusing. We'd try to change channels and it seemed to keep playing the same thing which was not our jam. I'm not sure what I did to figure it out but figured it out some how. Small negative for all the positives this hotel had.

2026-01-19 via Nuitee
N
Nancy family_with_children us
5
Average but will not stay again.
Pros:

Location and price.

Cons:

Pool was small. Only one family at a time can fit. Not for swimming. Housekeeping was poor. Two nights. Only 1 bed made the next morning and no clean towels were given. Shampoo, conditioner and body wash were a one and done. None given for our second night stay.

2026-01-19 via Nuitee
D
Dawn extended_group us
8
2026-01-19 via Nuitee
D
Daniel couple us
7
2026-01-19 via Nuitee
S
Sabastian couple us
10
We only stay for the night but even so it was mouth dropping I would one hundred percent do it agian
Pros:

I loved all of the modern art they have it gives it a nice relaxing vibe!

Cons:

Absolutely nothing it was a wonderful stay?

2026-01-19 via Nuitee
C
Chris family_with_children us
3
It felt like we were in a dirty parking garage
Pros:

Staff was incredible

Cons:

Property was extremely dirty. Common areas felt like common areas of a parking garage

Didn’t like flashing disco lights either

2026-01-19 via Nuitee
C
Conrado couple us
9
I will be returning when I go back to cedar point.
Pros:

I enjoyed the welcoming greeting Anthony had provided very informative with a great attitude.

Cons:

NA

2026-01-19 via Nuitee
L
Lisa family_with_children us
9
Overall, we were very happy and comfortable.
Pros:

The staff was very nice. The room was very clean and a good size. It was nice and quiet on the fourth floor.

Cons:

The air conditioner was not on ahead of time prior to our arrival. The refrigerator was not in proper working order. , but that issue was taken care of. There was also a small glitch in the television and the remote was difficult to operate.

2026-01-19 via Nuitee
S
Sarai family_with_children us
8
Loved the place will
Pros:

The rooms were clean

Cons:

Breakfast ending at 9:30am

2026-01-19 via Nuitee