Inn on the Square, an Ascend Collection Hotel

It was a very clean and beautiful lace to stay. We were there for our honeymoon

Everything was exactly as expected

The shower nozzle needs to be replaced - it shoots water in so many different directions it is hard to get wet. Also, it would go a long ways if something was done to quiet the place down. Doors were opening all night and woke us up every time.

Inn on the Square is a great hotel that’s centrally located and recently renovated. I have stayed at this hotel in my hometown for years; it’s my favorite spot. I would highly recommend it because it’s so clean and the staff are accommodating.

Great experience

Most hotels in the area offer a complimentary breakfast bar; the Inn no longer offers this gratuity. My friends and I had to leave the bar because it closed early.

It’s after the fact because my stay is over but…when I called to check on my reservation, there was no record of it! Although the paperwork was located after a lengthy phone hold. I provided my reservation number.

Very nice overnight stay. Everything was perfect.

Staff were very accommodating, available, and helpful with early check in. Quiet and not crowded was a huge plus. Comfortable bed, nice fridge, tv, microwave. Only issue was water pressure in shower wasn’t the best and took awhile to get warm water to flow but that is being picky. Everything else is top notch, would stay here again.

Great location to walk around downtown. Room comfortable. Some minor updates needed.

Very limited food service

Older property, but classic feel

Absolutely loved the hotel. Most shops are still in repair from the tragic flood. We love the area. Can’t wait to return after the area recovers and it will thrive once again. 💕

Nice stay.

Very convenient for the local area. Affordable chic. The oversized jetted tub in the bath was an added plus, considering so many hotels are doing away with bathtubs.

nice place... staff was useless and rude.

The lobby and restaurant and lounge looked inviting. The room did not. There were a number of issues with the room. For a hotel on the pricier side in Greenwood, we expected better quality.

We hardly slept. A/C was SO loud it woke us every time it came on.
Of course we heard the constantly in use ice machine as if it was in our room. It would seem the hotel could locate something as noisy as this perhaps a little more than 10 feet from our door,
We were missing a coffee machine as was advertised on the website. All the fixings were there (coffee pods, sugar, etc.) but the machine wasn’t. I reported it to the front desk and the woman there said, “I’ll make a note of it”. I had to say so again the next day before they actually brought one to us.
The shelf in the shower was missing. The clips to hold it were there, but the shelf was gone. We had to set shampoo and wet soap we were using around the glass wall onto the toilet seat as we showered getting the floor area and toilet seat wet and soapy.
I pulled the window curtain back to see what view we had and we were looking down into the lobby! I wonder how we would have been able to get to safety if there were a fire in the hotel.
Finally, upon our check out, we used the restroom off of the lobby area. Apparently the roll of toilet paper had been sitting in brownish water at some point, but I guess when it dried, they put it back in use!
This hotel has gone down hill. Each time we’ve stayed we have been more disappointed.

The bathroom shower is extremely dirty - it looks like it has not been cleaned in months. The staff was friendly and accommodating, but the property is definitely older and not as well taken care of as it could be. Would not stay again.

I grew up in Greenwood so it was fun to this old hotel brought back to her former glory. We had a great stay and it was fun to be able to walk around in uptown. The room was comfortable and the staff was friendly!

Look good.
Clean this.
Good surrounding area.
Will stay there again. Great location will advise other people to come to the hotel.
Staff was very professional. Great location to activities stores shopping areas, very family oriented.
Would like to visit there again.
Great Breakfast

On plus side: great location for visiting the downtown area and the staff was very attentive.
Unfortunately, there were too many negatives: Room was not very good. The quality of the workmanship, i.e. tiling in the shower looked like it wasn't done by a professional. The vent in the bathroom was full of damp lint, obviously hadn't been dusted in a while. There was only one towel bar thereby leaving no place to hang hand towels, wash rags or a second towel. Very inconvenient as these were all wet when needed to use them again. Room was located on 3rd floor and overlooked the lobby. As a result, the light from the lobby and the additional light from the sky lights over the lobby area require blackout curtains. There were just plain ones allowing light all night.