Pan Pacific Whistler Village Centre

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (1322 reviews)
4299 Blackcomb Way , Whistler , CA
+1 604-966-5500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great staff service
Excellent location
Good family amenities
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
8.1
The hot tub was rarely maintained, and change rooms were dirty, indicating cleanliness issues.
Service
9.98
Most staff were friendly and accommodating; Pragya, the day manager, effectively solved issues.
Location
9.61
Very well located, a 5-min walk to ski gondola; guests praised the location.
Room Quality
8.56
Rooms show wear and tear, with outdated furniture and some cleanliness issues.
Amenities
9.59
Game room and pool were mentioned positively; sauna was also appreciated.
Value for Money
9.55
Fair pricing for the amenities offered; guests felt they received good value.
Food and Beverage
8.6
Breakfast was better than expected, but some mentioned it was mediocre.
Overall Experience
9.57
Despite some negatives, guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:20

Property Description

Luxurious All-Suite Hotel in Whistler Village

Mountain Views and Full Kitchen Suites
Experience the luxury of a full kitchen, balcony, and cozy gas fireplace in every suite, with stunning mountain views from floor-to-ceiling windows.

Relaxation and Indulgence
Unwind in the outdoor saltwater pool, hot tubs, and cedar sauna, or pamper yourself with spa treatments at the on-site Whistler Day Spa. Enjoy carefully crafted cocktails and locally sourced menu at The Raven Room.

Convenient Amenities and Activities
Benefit from free WiFi, local calls, and shuttle service within the resort. With complimentary storage for ski, bike, and golf equipment, explore nearby attractions like Whistler Golf Club and Whistler Tube Park.

Book your stay at Pan Pacific Whistler Village Centre for a luxurious and unforgettable experience.

Important information:

Guests will see charges from "Pan Pacific" on their credit card statements.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note charges apply for early checkouts from mid-April until mid-December.

Please note that maintenance and repair work on the elevator will be carried out until May 2026; there will be one elevator out of operation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

9.2
Based on 1322 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.55
Food and Beverage: 8.6
Overall Experience: 9.57
A
Amy Li Mei • couple • sg
10
2026-10-27 • via Nuitee
T
Taffy • couple • us
10
Pros:

The proximity to the Whistler Village was extraordinary!

Cons:

The breakfast was so-so.

2026-10-24 • via Nuitee
V
Varn • solo_traveller • ca
8
Excellent, but price point could be better for folks coming to town for work in the town :-)
Pros:

room, comfortable bed, great breakfast and staff

Cons:

that the gym was not on site.

2026-10-21 • via Nuitee
M
Mark • family_with_children • dk
10
2026-10-20 • via Nuitee
N
nasir • couple • ae
7
Excellent location, but disappointing cleanliness and housekeeping service.
Pros:

The location was excellent, with easy access to everything in Whistler Village. It was very convenient to get around, and we really appreciated how central the property was.

Cons:

Unfortunately, the cleanliness of the bedding was disappointing. Our bedsheets had several visible stains. When we called to have them replaced, we were told that housekeeping was not available at night. A security staff member kindly brought us a fresh set of bedding, but surprisingly, those sheets were stained as well. Since changing the bedding wasn’t part of his job, we ended up changing the sheets and duvet cover ourselves. This was quite disappointing, especially considering the importance of cleanliness in a hotel.

2026-10-19 • via Nuitee
K
Karsten • extended_group • de
5
Gemütliches Zimmer mit nervender Lüftung draußen
Pros:

Wir hatten ein gemütliches und großes Zimmer zur Seite des Hoteleingangs mit 2 Schlafzimmern.

Die Lage des Hotels ist gut.

Cons:

Es gab auch einen kleinen Balkon, aber wegen des schrecklichen Lärms der Lüftung gegenüber war der nicht nutzbar und es konnte auch kein Fenster geöffnet werden. Selbst bei geschlossenen Fenstern war das Brummen zu hören. Absolut nervend!

Das Frühstück bestenfalls Mittelmäßig.

Das mit “Obergeschoss” war mit Etage 5 gerade so erfüllt.

2026-10-18 • via Nuitee
S
Scott • couple • us
9
2026-10-18 • via Nuitee
A
Anne-Marie • family_with_children • ca
10
2026-10-16 • via Nuitee
T
Timothy • extended_group • au
10
One of the best rooms of our stay
Pros:

Very nice & location everything was close
Loads of room & super comfortable

2026-10-16 • via Nuitee
A
Alessandro • extended_group • it
10
Pros:

Appartamento molto spazioso. Personale cordiale.
Hotel posizionato nel centro del villaggio.

2026-10-14 • via Nuitee
J
Jeremy • couple • gb
9
2026-10-14 • via Nuitee
A
Ajay • family_with_children • ca
9
Excellent
2026-10-13 • via Nuitee
C
Christine • couple • de
7
Hotel in fabelhafter Lage mit Hygieneproblemen
Pros:

Das Pan Pacific Village liegt super zentral. Alle Geschäfte, Restaurants, Fahrradverleih etc liegen direkt vor der Haustür. Es ist direkt an der Fußgängerzone. Die Größe des Zimmers war super, schöne Aussicht auf die Stadt und die Berge. Ein Zimmertausch wurde ohne Probleme ermöglicht. Kamin im Zimmer hatten wir noch nie!

Cons:

Das uns zuerst angebotene Zimmer mit Balkon war auf den ersten Blick beeindruckend. Relativ schnell bemerkten wir aber die lauten Geräusche der Entlüftung eines benachbarten Restaurants. Aus diesem Grund öffneten wir die Tür zum Balkon und es kam uns ein ekelhafter Speise-Geruch entgegen. Für diesen Preis nicht akzeptabel, ich ging zum ersten mal in meinem Leben zur Rezeption, um um ein neues Zimmer zu bitten. Es wurde uns ohne Probleme ein anderes angeboten, das wir dann bezogen. Leider hatte dieses Zimmer auch ein Problem, das wir erst nach ein paar Stunden bzw nach dem ersten Ausflug wieder das Zimmer betretend, bemerkten: es stank nach Hundekot. Da ich beruflich mit Hunden zu tun habe, konnte ich das ganz klar feststellen. Der Teppichboden war ekelhaft. Als ausgewiesen hundefreundliches Hotel (grundsätzlich ja zu begrüßen) sollte man sich überlegen, ob man das ganze Hotel mit Teppichboden auslegt....

2026-10-11 • via Nuitee
D
De Silva • solo_traveller • au
9
Great stay, great location, comfortable rooms, didn't want to leave!
Pros:

2 bedroom suite was very comfortable and spacious.

Cons:

Breakfast area/room needs more space during winter, the outdoor area would suffice in summer.

2026-10-07 • via Nuitee
C
Catherine • couple • au
8
Enjoyed Whistler and this hotel.
Pros:

Large suite with balcony. Location.

Cons:

Not a very welcome reception at check in.

2026-09-19 • via Nuitee
F
Frank • family_with_children • de
10
Klare Empfehlung.
Pros:

Alles prima.

2026-09-19 • via Nuitee
L
Liane • couple • au
8
Fantastic would recommend and stay again
Pros:

Location was excellent. Walkable to village and restaurants & bars.

2026-09-19 • via Nuitee
C
Christina • extended_group • tw
8
2026-09-18 • via Nuitee
L
Lucy • solo_traveller • gb
4
2026-09-18 • via Nuitee
H
Heather • family_with_children • ca
10
Pros:

Location was amazing. The 2 bedroom room was spacious and accommodating. The staff were friendly and helpful. I would stay here again.

2026-09-15 • via Nuitee