Pan Pacific Whistler Village Centre

Hotels
Pan Pacific Hotels & Resorts
9.2 (1185 reviews)
4299 Blackcomb Way , Whistler , ca

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff service
Excellent location
Good family amenities
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
8.1
The hot tub was rarely maintained, and change rooms were dirty, indicating cleanliness issues.
Service
9.98
Most staff were friendly and accommodating; Pragya, the day manager, effectively solved issues.
Location
9.61
Very well located, a 5-min walk to ski gondola; guests praised the location.
Room Quality
8.56
Rooms show wear and tear, with outdated furniture and some cleanliness issues.
Amenities
9.59
Game room and pool were mentioned positively; sauna was also appreciated.
Value for Money
9.55
Fair pricing for the amenities offered; guests felt they received good value.
Food and Beverage
8.6
Breakfast was better than expected, but some mentioned it was mediocre.
Overall Experience
9.57
Despite some negatives, guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:20

Property Description

Luxurious All-Suite Hotel in Whistler Village

Mountain Views and Full Kitchen Suites
Experience the luxury of a full kitchen, balcony, and cozy gas fireplace in every suite, with stunning mountain views from floor-to-ceiling windows.

Relaxation and Indulgence
Unwind in the outdoor saltwater pool, hot tubs, and cedar sauna, or pamper yourself with spa treatments at the on-site Whistler Day Spa. Enjoy carefully crafted cocktails and locally sourced menu at The Raven Room.

Convenient Amenities and Activities
Benefit from free WiFi, local calls, and shuttle service within the resort. With complimentary storage for ski, bike, and golf equipment, explore nearby attractions like Whistler Golf Club and Whistler Tube Park.

Book your stay at Pan Pacific Whistler Village Centre for a luxurious and unforgettable experience.

Important information:

Guests will see charges from "Pan Pacific" on their credit card statements.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note charges apply for early checkouts from mid-April until mid-December.

Please note that maintenance and repair work on the elevator will be carried out until May 2026; there will be one elevator out of operation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1185 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.55
Food and Beverage: 8.6
Overall Experience: 9.57
D
Dione family_with_children ca
10
Pros:

Clean, comfy, well appointed suite. Excellent location.

2026-01-30 via Nuitee
C
Caroline family_with_children gb
10
I would definitely stay here again.
Pros:

The pool, spa and steam were excellent with good views of the mountains. The hotel was generally well laid out with a comfortable lounge area. My kids enjoyed the complimentary drinks and snacks late afternoon. Staff were very friendly and helpful.

Cons:

The restaurant was a little dark and the evening menu wasn’t to my taste, but the breakfasts were great.

2026-01-30 via Nuitee
A
Annalisa family_with_children us
7
2026-01-20 via Nuitee
C
Cindy couple ca
10
Pros:

Excellent hotel in village of Whistler. 2 mins from great restaurants, upgraded to a suite which extremely comfortable!

Cons:

Nothing

2026-01-20 via Nuitee
J
Joe couple us
10
Great stay over all.
Pros:

Very nice room. Quiet and comfortable. Close to all the village restaurants.

Cons:

Tv channels kind of limited.

2026-01-19 via Nuitee
D
dawn extended_group us
9
Cons:

Elevator
Only one
Not working till next year????!!!

2026-01-19 via Nuitee
J
Jeffrey couple us
10
2026-01-19 via Nuitee
D
David couple us
10
We thought our location matched convenience to the important activities that we so very much enjoyed
Pros:

Our first visit to Whistler.

Staff personal were all friendly and attentive.

Cons:

Our stay was too short.
But we still enjoyed a full three day and four nights.

2026-01-19 via Nuitee
L
Leslie couple sg
7
Good. Breakfast was decent. Elevator being repaired so there was fair bit of waiting
Pros:

Location. Staff

Cons:

Elevators were being serviced

2026-01-15 via Nuitee
G
Gerard couple au
10
Love the hotel
Pros:

beautiful hotel in great position with lovely staff

Cons:

Breakfast needs more variety and fresh fruit

2026-01-11 via Nuitee
L
Larisa family_with_children us
8
First time we stayed in Whistler, Canada. Hotel is very good, specially with location and sauna.
Pros:

Location

Cons:

Old furniture

2026-01-09 via Nuitee
N
NYinTransit Family New York City, New York
8
Good— with some limitations
Pros:

This was a solid — but not outstanding — option that we chose because we sought a suite for our family.

Pros:
- very well located, a 5-mins walk to ski gondola
- concierge was helpful in making arrangements for ski lessons and dinner reservations
- most staff were friendly and accommodating (kudos to max the bellman)
- the included breakfast was better than expected and the après was a hit with the kids (hot chocolate and cookies)
- room was sufficiently spacious for a family of four
- game room was a nice bonus with kids and the pool was lovely

Cons:
- rooms are really in need of refurbishing. Furniture is quite dated and shows a lot of wear and tear as evidenced in the photos associated with my review. Hallway carpets stained. Also no heater drying rack or even drying line which feel essential at a ski resort
- gym was available at the sister property a 3-min walk away yet was tiny and very basic and stands to be modernized
- only one working elevator meant lots of waiting

So overall not a bad choice but also not a choice I’d necessarily make again

2026-01-02 via Tripadvisor
G
Gregg McKnight family_with_children us
9
Fantastic location and comfortable rooms at a fair price.
Pros:

Great location, comfortable rooms and good breakfast. One elevator was out making for long lines to get up to our room but these things happen. We really enjoyed our stay and will return.

Cons:

Elevator lines.

2025-12-29 via Nuitee
S
Sophie family_with_children ca
10
2025-12-29 via Nuitee
D
Domicio family_with_children br
9
2025-12-27 via Nuitee
family_with_children cn
8
还不错,可以再来。
Pros:

地点很好

Cons:

电梯是个大问题

2025-12-27 via Nuitee
A
Aran extended_group il
8
2025-12-14 via Nuitee
L
Larisa family_with_children us
10
Great place place for family
Pros:

They have sauna

Cons:

The bar

2025-12-14 via Nuitee
A
Anne-Marie family_with_children ca
10
2025-12-12 via Nuitee
B
Brittany couple ca
9
Pros:

n/a

Cons:

n/a

2025-12-12 via Nuitee