Pan Pacific Whistler Village Centre

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (1282 reviews)
4299 Blackcomb Way , Whistler , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great staff service
Excellent location
Good family amenities
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
8.1
The hot tub was rarely maintained, and change rooms were dirty, indicating cleanliness issues.
Service
9.98
Most staff were friendly and accommodating; Pragya, the day manager, effectively solved issues.
Location
9.61
Very well located, a 5-min walk to ski gondola; guests praised the location.
Room Quality
8.56
Rooms show wear and tear, with outdated furniture and some cleanliness issues.
Amenities
9.59
Game room and pool were mentioned positively; sauna was also appreciated.
Value for Money
9.55
Fair pricing for the amenities offered; guests felt they received good value.
Food and Beverage
8.6
Breakfast was better than expected, but some mentioned it was mediocre.
Overall Experience
9.57
Despite some negatives, guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:20

Property Description

Luxurious All-Suite Hotel in Whistler Village

Mountain Views and Full Kitchen Suites
Experience the luxury of a full kitchen, balcony, and cozy gas fireplace in every suite, with stunning mountain views from floor-to-ceiling windows.

Relaxation and Indulgence
Unwind in the outdoor saltwater pool, hot tubs, and cedar sauna, or pamper yourself with spa treatments at the on-site Whistler Day Spa. Enjoy carefully crafted cocktails and locally sourced menu at The Raven Room.

Convenient Amenities and Activities
Benefit from free WiFi, local calls, and shuttle service within the resort. With complimentary storage for ski, bike, and golf equipment, explore nearby attractions like Whistler Golf Club and Whistler Tube Park.

Book your stay at Pan Pacific Whistler Village Centre for a luxurious and unforgettable experience.

Important information:

Guests will see charges from "Pan Pacific" on their credit card statements.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note charges apply for early checkouts from mid-April until mid-December.

Please note that maintenance and repair work on the elevator will be carried out until May 2026; there will be one elevator out of operation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1282 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.59
Value for Money: 9.55
Food and Beverage: 8.6
Overall Experience: 9.57
N
Neil • couple • gb
10
Great location for centre of Whistler village
Pros:

Great location and large room with balcony (upgraded for small fee)

Cons:

Nothing

2026-07-18 • via Nuitee
L
Lars • family_with_children • de
8
2026-07-15 • via Nuitee
A
Aviad • solo_traveller • il
10
2026-07-15 • via Nuitee
M
Maria • extended_group • ca
8
Overall, we had a great stay in Pan Pacific. We appreciate the bottle of wine for my husband’s 60th birthday. Staff were
Pros:

The location

Cons:

Limited breakfast selection. The A/C wasn’t working properly and the chromecast function didn’t work on the TV in the bedroom.

2026-07-13 • via Nuitee
S
Shawn • extended_group • us
10
2026-07-10 • via Nuitee
G
Grace • family_with_children • au
9
Very comfortable and spacious for family of 4. Beds and pillows were comfortable and generous
2026-07-09 • via Nuitee
M
Murdoch • extended_group • au
10
Pros:

The room size was exceptionally large.
The location was right in the heart of the village.
The staff assisting with breakfast were efficient and friendly.

2026-07-08 • via Nuitee
L
Lady_W • family_with_children • gb
10
2026-07-08 • via Nuitee
S
Shruti • family_with_children • in
10
Super cool stay
Pros:

Excellent property with amazing location

Cons:

Breakfast options for vegetarians could be improved

2026-07-08 • via Nuitee
D
Dianne • couple • au
9
We very much enjoyed our one night stay
Pros:

The location was great, as was the accommodation. The staff were very courteous.

Cons:

The breakfast was adequate - very little variety.

2026-07-08 • via Nuitee
N
neerjat • Family
10
A Fantastic Experience
Pros:

Great place! has a swimming pool and a breakfast buffet too! We found Roxy very sweet and helpful and she added charm to the place!
The breakfast buffet though is same everyday and needs a bit of variety

The two room apartment was perfect and the toiletries provided excellent ! If you are visiting no need to carry your own!
the front desk personnel were friendly as well!

2026-07-06 • via Tripadvisor
S
Sandra Roberts • solo_traveller • gb
8
Pros:

Great location, great staff.

Cons:

My room "with a mountain view" was mostly a view of another building's roof.

2026-07-06 • via Nuitee
K
Kavindu Dodanduwa • family_with_children • lk
10
Pros:

We were travelling with an infant. The staff accommodated all our requests. The location is ideal for village stroll and closer to all attracations.

2026-07-05 • via Nuitee
M
Michael • solo_traveller • ie
10
Excellent hotel and would definitely stay there again
Pros:

Excellent location. Very spacious and well appointed suite.
Very good breakfast
Helpful and friendly staff

Cons:

Parking was quite pricey

2026-07-04 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-07-04 • via Nuitee
A
Angela • couple • ca
10
2026-07-03 • via Nuitee
J
jasdeep • extended_group • us
9
Pros:

location was perfect

2026-07-02 • via Nuitee
M
Matthew • family_with_children • ca
8
2026-06-28 • via Nuitee
C
CHIN CHIEH • family_with_children • sg
8
Enjoyable & comfortable stay.
Pros:

Breakfast is nothing to shout about. It was decent.

Cons:

There were some errors in overcharging my credit card and it took awhile to get it resolved.

2026-06-27 • via Nuitee
S
Sandra • couple • ca
10
2026-06-26 • via Nuitee