St Charles Inn, Superior Hotel

Hotels
8.8 (1675 reviews)
3636 Saint Charles Avenue , New Orleans , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noisy air conditioning
Limited breakfast variety

Categories

Cleanliness
8.05
Several reviews mentioned issues with air conditioning noise and clogged toilets, affecting perceived cleanliness.
Service
9.55
Most reviews highlighted friendly and helpful staff.
Location
9.55
Multiple reviews praised the convenient location near streetcars and restaurants.
Room Quality
7.55
Issues with noisy AC units and warm water in showers were noted.
Amenities
8.55
Amenities like gated parking and onsite restaurant contributed positively, despite some issues.
Value for Money
9.05
Value considered good for a hotel in this price range, although there's room for improvement in certain areas.
Food and Beverage
8.55
Breakfast was adequate but could have more variety according to several comments.
Overall Experience
9.55
General sentiment across reviews was favorable towards the experience despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:39

Property Description

Luxurious Location in the Garden District
Situated just 10 minutes from the vibrant French Quarter, St Charles Inn offers a prime location in the charming Garden District of New Orleans.

Comfortable Rooms with Modern Amenities
Experience a cozy stay in rooms equipped with cable TV, work desk, and complimentary Wi-Fi. Enjoy the convenience of free local calls and newspapers during your visit.

Convenient Facilities and Nearby Attractions
Benefit from a 24-hour front desk, meeting facilities, and free on-site parking. Explore nearby attractions such as the Aquarium of the Americas and the National World War II Museum, both just a short drive away.

Ready to immerse yourself in the allure of New Orleans? Book your stay at St Charles Inn today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For non-refundable bookings: The total amount of the reservation (including tax) will be charged at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1675 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.55
D
Diana couple us
10
This is a lovely hotel with a great location!
Pros:

The property had an excellent location right across from a street car stop. The breakfast was continental, but had many choices. The free parking was a great benefit and one of the main reasons we selected this hotel. The room was very nice and the bed was extremely comfortable!

Cons:

Literally, the only negative thing was that we were never able to access the WiFi. We were told to keep trying. We ended up just using the hot spot off our phones. It wasn’t that big a deal, but they probably need to work on improving their internet.

2026-02-14 via Nuitee
C
Carol couple us
10
Wonderful stay in the Garden District
Pros:

We thoroughly enjoyed our stay at the St Charles Inn. The location in the Garden District worked well for us. Free parking was a great benefit. We walked to the French Quarter multiple times and could easily drive in and out to see other sites in the area. Very dog-friendly establishment. Lovely, well-appointed rooms. We would love to stay here again.

Cons:

Had some noisy neighbors who came in late at night. Not the hotel's fault, but it was annoying.

2026-02-12 via Nuitee
B
Brad Szymalak couple us
1
Not worth the money
Pros:

Bathroom remodeled, good tv , room had a view on 3rd floor
The bed and sheets very good

Cons:

I felt insulted paying over 70/night
chairs in the room were so disgusting I had to put towel over them carpet disgusting too
Weight lifting room disgusting

2026-02-08 via Nuitee
W
Wendy couple us
10
2026-01-31 via Nuitee
F
Fanny couple us
10
Great stay in New Orleans! The hotel was clean, comfortable, and perfectly located. The staff was friendly and welcoming
2026-01-30 via Nuitee
R
RFwoot couple us
10
Excellent hotel with very friendly staff.
Pros:

Breakfast was okay but could have offered more variety in fruit and non-carbohydrates choices. Coffee was available throughout the day.

2026-01-29 via Nuitee
J
John couple us
8
2026-01-29 via Nuitee
D
Dakota couple us
10
2026-01-28 via Nuitee
C
Cindy couple us
10
2026-01-28 via Nuitee
H
Haugh couple us
8
2026-01-28 via Nuitee
T
Teddy couple us
8
Good location within easy walking distance of lots of restaurants and bars.
Pros:

Good location - hotel was clean and well-maintained. Staff was friendly and private parking lot was a nice feature.

Cons:

Breakfast was horrible. Coffee was weak and bagels were stale. Some decent coffee and fresh bagels would have changed this experience c ompletely.

2026-01-27 via Nuitee
R
Randy couple us
10
2026-01-27 via Nuitee
J
jacquee extended_group us
9
Excellent
Pros:

Every interaction with hotel employees was wonderful. We were cruise ship passengers staying over night in NOLA to wait out the storm before driving home. The staff were welcoming and helpful. The attached restaurant was also amazing. Would definitely stay again. The pricing was also great.

Cons:

Walls are very thin.

2026-01-27 via Nuitee
L
Lisa couple us
9
Pros:

The Hotel was very nice and extremely clean throughout. We enjoyed our stay.

Cons:

The bed was a bit too firm for us

2026-01-25 via Nuitee
G
Guy couple us
10
2026-01-25 via Nuitee
K
Kathleen solo_traveller us
8
Peaceful and pleasant
Pros:

The location is in the Garden District. It is a peaceful alternative to the French Quarter.

2026-01-24 via Nuitee
A
Ashley family_with_children us
10
It was fabulous
Pros:

I love the distance between all the activities that I visited. It offered private parking and also a wonderful connected restaurant

Cons:

Kinda wish it had a pool and fitness center

2026-01-23 via Nuitee
D
dena couple us
9
Pros:

Wish they had a hot breakfast. Otherwise, excellent

2026-01-22 via Nuitee
M
Mariane couple br
8
Foi dentro da minha expectativa .
Cons:

Na minha opinião poderia melhorar o café da manhã .

2026-01-20 via Nuitee
S
Stephen family_with_children us
8
2026-01-19 via Nuitee