St Charles Inn, Superior Hotel

Hotels
8.8 (1700 reviews)
3636 Saint Charles Avenue , New Orleans , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noisy air conditioning
Limited breakfast variety

Categories

Cleanliness
8.05
Several reviews mentioned issues with air conditioning noise and clogged toilets, affecting perceived cleanliness.
Service
9.55
Most reviews highlighted friendly and helpful staff.
Location
9.55
Multiple reviews praised the convenient location near streetcars and restaurants.
Room Quality
7.55
Issues with noisy AC units and warm water in showers were noted.
Amenities
8.55
Amenities like gated parking and onsite restaurant contributed positively, despite some issues.
Value for Money
9.05
Value considered good for a hotel in this price range, although there's room for improvement in certain areas.
Food and Beverage
8.55
Breakfast was adequate but could have more variety according to several comments.
Overall Experience
9.55
General sentiment across reviews was favorable towards the experience despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:39

Property Description

Luxurious Location in the Garden District
Situated just 10 minutes from the vibrant French Quarter, St Charles Inn offers a prime location in the charming Garden District of New Orleans.

Comfortable Rooms with Modern Amenities
Experience a cozy stay in rooms equipped with cable TV, work desk, and complimentary Wi-Fi. Enjoy the convenience of free local calls and newspapers during your visit.

Convenient Facilities and Nearby Attractions
Benefit from a 24-hour front desk, meeting facilities, and free on-site parking. Explore nearby attractions such as the Aquarium of the Americas and the National World War II Museum, both just a short drive away.

Ready to immerse yourself in the allure of New Orleans? Book your stay at St Charles Inn today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For non-refundable bookings: The total amount of the reservation (including tax) will be charged at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1700 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.55
N
Novella couple it
9
Ottima posizione
Pros:

A 2 Min dal tram che ti porta al centro

Cons:

Colazione sempre uguale, ma sembra essere lo standard per gli USA

2026-03-20 via Nuitee
L
Lisa couple us
9
Comfortably located on St. Charles Ave
Pros:

Staff was very nice.

Cons:

Parking is limited

2026-03-19 via Nuitee
D
Didier couple fr
7
Hotel vieillissant
Pros:

L'emplacement, le parking. la gentillesse du oersonnel

Cons:

La salle de bain, fenêtre déformée ouverte au froid (11 ° dehors) et la porte gonflée qui ne se ferme plus,
Le petit déjeuner est basique

2026-03-18 via Nuitee
J
Johnny couple us
10
Pros:

We loved the restaurant downstairs, great food! The staff was very friendly and helpful. Parking was easy. The rooms are small but the hotel itself is small. We picked this hotel because of its location. We were able to walk to the parade route, coffee shop, an old cemetery, and to another restaurant down the street. The area is beautiful as well.

Cons:

The only thing we struggled with was getting our luggage in the elevator. The elevator is very small and having 3 people with luggage, we didn't fit. Luckily the stairs were next to the elevator and we were on the second floor so it wasn't too bad. Not really any complaints.

2026-03-18 via Nuitee
S
Susan couple us
6
Pros:

Location

Cons:

It was older and parking was tight

2026-03-18 via Nuitee
M
martine extended_group fr
10
Agréable séjour
Pros:

La qualité du service, l’emplacement ans un quartier superbe le parking

Cons:

Rien

2026-03-18 via Nuitee
J
Jeannie family_with_children us
8
Super location and pleasant staff. Bring your own food - not even a banana or juice for breakfast.
Pros:

Location was great. Staff were very helpful.

Cons:

Breakfast was awful. We could hear the lobby music all night in our room which was just upstairs.

2026-03-16 via Nuitee
L
Lynn couple us
10
2026-03-16 via Nuitee
D
David couple us
10
2026-03-12 via Nuitee
J
Joe solo_traveller us
6
2026-03-09 via Nuitee
G
Goodman solo_traveller us
10
2026-03-09 via Nuitee
D
Dawn couple us
10
I’ve stayed at this hotel about 10 times. I do not want to stay anywhere else in New Orleans.
Pros:

Everything was clean and nice. I’m a 66 year old widow. I feel very safe in this location. My room feels safe. The room is just cozy. I’ve told all my friends about this inn.

Cons:

I like everything about this property.

2026-03-08 via Nuitee
S
Stephen solo_traveller us
9
2026-03-06 via Nuitee
T
Tomi couple us
1
2026-03-04 via Nuitee
G
Girard couple ca
9
2026-03-03 via Nuitee
W
William family_with_children us
7
Nice place. Pleasant staff. Great service
Pros:

Breakfast was basic. Good value

2026-03-03 via Nuitee
N
N5815GImikew Couples
10
Great spot!
Pros:

Great location right along the trolly line. Incredibly friendly staff. The building itself is a bit aged, but love the set up for the rooms.
Would absolutely stay here again- a few really good restaurants walking distance as well. Good spot overall

2026-02-28 via Tripadvisor
M
Mehmet couple us
9
2026-02-22 via Nuitee
D
Diana couple us
10
This is a lovely hotel with a great location!
Pros:

The property had an excellent location right across from a street car stop. The breakfast was continental, but had many choices. The free parking was a great benefit and one of the main reasons we selected this hotel. The room was very nice and the bed was extremely comfortable!

Cons:

Literally, the only negative thing was that we were never able to access the WiFi. We were told to keep trying. We ended up just using the hot spot off our phones. It wasn’t that big a deal, but they probably need to work on improving their internet.

2026-02-14 via Nuitee
C
Carol couple us
10
Wonderful stay in the Garden District
Pros:

We thoroughly enjoyed our stay at the St Charles Inn. The location in the Garden District worked well for us. Free parking was a great benefit. We walked to the French Quarter multiple times and could easily drive in and out to see other sites in the area. Very dog-friendly establishment. Lovely, well-appointed rooms. We would love to stay here again.

Cons:

Had some noisy neighbors who came in late at night. Not the hotel's fault, but it was annoying.

2026-02-12 via Nuitee