Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Rooms noisy
Heating issues

Categories

Cleanliness
7.69
Some reviews indicate concerns about the overall condition and cleanliness of rooms.
Service
9.16
Several reviews praised the service and staff attentiveness.
Location
9.2
Multiple mentions of excellent location, close to major attractions.
Room Quality
7.15
Some guests found the room quality lacking due to noise and comfort issues.
Amenities
7.68
Average amenities with a few noted drawbacks like heating and lack of fridge.
Value for Money
8.14
Guests generally felt the hotel provided fair value for the price, despite some issues.
Food and Beverage
8.19
Breakfast was described as acceptable, but some found it lacking in options.
Overall Experience
8.36
Overall, positive experiences with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:03

Property Description

Distinctive Florentine Style Rooms
Experience the charm of Florence in our uniquely decorated rooms with frescoed ceilings and marble bathrooms. Enjoy modern amenities such as internet access and a hairdryer for a comfortable stay.

Convenient Location
Located in a quiet residential area, Hotel Donatello is just a short walk from Florence's main attractions like the Uffizi Gallery and Ponte Vecchio. The proximity to the train station and exhibition center makes it an ideal choice for both leisure and business travelers.

Relaxing Garden and Dining
Start your day with a delicious breakfast buffet in our bright dining room and unwind at the small lounge bar. Take a leisurely stroll in the hotel's garden, offering a tranquil escape in the heart of Florence.

Book now to experience the perfect blend of elegance and convenience at Hotel Donatello.

Important information:

Please note that payment is due on check-in. There is a baggage deposit available for an additional fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

Location

Guest Reviews

8.2
Based on 1825 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
Łukasz • family_with_children • pl
10
Fajny klimatyczny hotel w centrum Florencji.
Pros:

Bardzo fajny hotel ze smacznymi śniadaniami i dobrą jakością w stosunku do ceny. 15 min od centrum Florencji

Cons:

Brak

2026-07-04 • via Nuitee
E
Eduardo Augusto • solo_traveller • ar
10
Cómodo
Pros:

La ubicación

Cons:

Nada

2026-07-03 • via Nuitee
F
Francesco • solo_traveller • it
10
Struttura elegante, ben tenuta e pulita: ottimo soggiorno!
Pros:

La struttura si trova in una posizione estremamente comoda, all’interno di un palazzo elegante. Il servizio della reception è efficiente, le stanze sono ben tenute e indubbiamente pulite. È un validissimo punto di riferimento per chiunque voglia trascorrere un soggiorno a Firenze. Complimenti a tutte le persone che lavorano nello staff del Donatello!

2026-07-03 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-07-03 • via Nuitee
E
Ellys • extended_group • ch
10
Pros:

Molto elegante e ben tenuta, profumava di pulito ed erano tutti gentili.

2026-07-03 • via Nuitee
J
Jelena • solo_traveller • rs
10
2026-07-02 • via Nuitee
I
Irene • solo_traveller • se
9
Bra och prisvärt boende
Pros:

Trevlig personal, bra läge och frukost

Cons:

Ingenting

2026-07-01 • via Nuitee
S
Sharon • couple • au
5
Poor facilities and the services, terrible experience as a customer.
Pros:

Location is ok

Cons:

A lot, it’s very dirty and noisy, staffs keeping making mistakes, gave guests uncleaned rooms, refused to provide storage for luggage, although confirmed with Michael who said it is no problem to store my luggage for 3 hours, but refused by his colleague next day, Day time construction is on, drilling noise next my room, night time, the gap between the wall and ceiling can’t block any sound from next room, I have changed 5 hotels during my travel, I booked all from book.com, very happy with the other hotels, but very shocked and disappointed with this one.

2026-07-01 • via Nuitee
J
JenniferMck • couple • gb
8
Pros:

I had a lovely terrace room, staff were lovely and helpful. The hotel was in a good location and close to the sights.

Cons:

The elevator was a little slow and wasn't working one of the days but it was fixed quickly

2026-06-30 • via Nuitee
S
Surowiec • solo_traveller • us
8
This old historical building has charm and character making it a great stay!
Pros:

Breakfast was good. There was a variety of pastries mostly but they also have different breads and had ham, cheese, tomato and cucumber which I used to make a little sandwich, which I could enjoy in the private garden. They also have a coffee machine and one with different juices as well as a box of teas to pick from. I was on the top floor but was pleased to have a nice tub to soak in after walking all day and fresh sunlight every morning. Marco, a staff member was especially kind and gave recommendations for places to go and eat or drink as well as a day trip to the sea! I would come back to Florence just to stay at this hotel for a couple of nights and eat at my favorite restaurant! The walk to the main piazza was very quick and easy although I chose to either walk past or in the neighborhood around the hotel. Bonus was the park right outside where I sat and enjoyed a panini or 2 and the police station on the left which gave my solo traveler mind some peace.

Cons:

The room was a bit warm, however, I was staying during one of the hottest stretches of the season but I found it cooled down more in the late evening and early morning hours.

2026-06-30 • via Nuitee
C
Cristinita86 • solo_traveller • at
8
Pros:

Beautiful hotel and single room
Gluten free breakfast
Very friendly staff

2026-06-29 • via Nuitee
G
Giacomo • solo_traveller • it
9
2026-06-28 • via Nuitee
C
Camile • couple • br
10
2026-06-28 • via Nuitee
T
Tracey • couple • gb
8
I would recommend this hotel. It’s a good option if you don’t want to overpay in Florence.
Pros:

The peaceful location close to the centre but out of the noise and chaos.
Onsite parking. Good but expensive at €40 for 24h.
We gad a very nice room (206).

Cons:

Nothing.

2026-06-28 • via Nuitee
A
Alida • solo_traveller • it
6
2026-06-26 • via Nuitee
F
FloridaSun1997 • Couples • Leesburg, Lake County, Florida
10
Perfect location and value for money!
Pros:

The location was excellent and the staff was welcoming. Super friendly and accommodating. They even facilitated our rideback to the airport car rental center.

2026-06-25 • via Tripadvisor
M
Maura • solo_traveller • it
8
Pros:

La posizione è davvero strategica, comoda ai maggiori punti di interesse della città.
Struttura pulita e personale disponibile e garbato.

2026-06-25 • via Nuitee
W
WENDY • couple • us
9
Perfect spot for Florence experience
Pros:

Perfect location close to the airport and walking distance to the ponte vecchio.
We loved the courtyard for enjoying a relaxing breakfast. Delicious food options including healthy fresh food and an excellent coffee machine with multiple options for an exquisite coffee experience

The location was excellent and the staff was welcoming. Super friendly and accommodating. They even facilitated our rideback to the airport car rental center.

Cons:

That the air conditioning had a restricted temperature

2026-06-25 • via Nuitee
K
Karl • solo_traveller • at
5
Pros:

Lage sehr zentral, vieles fußläufig erreichbar!

Cons:

Beim Check in nicht gerade freundlich

2026-06-24 • via Nuitee
S
Séverine • couple • fr
7
Hotel pratique en dehors de la zone ZTL
Pros:

La chambre est propre et fonctionnel. Il y a un parking fermé

Cons:

Il n’y a aucun charme pour une chambre à 200€. Le parking est à 40€ et il faut appeler quelqu’un chaque fois que l’on veut y accéder. Le petit déjeuner est très limité coté salé. Il manque de la salade de fruits frais

2026-06-24 • via Nuitee