The Alexandra Hotel

Hotels
6.4 (532 reviews)
77 Ryerson Avenue , Toronto , CA

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean hotel
Cons:
Sketchy neighborhood
Uncomfortable beds
Poor cleanliness

Categories

Cleanliness
5.54
Multiple mentions of unclean areas and bad odors. Standard quality for this hotel tier.
Service
8.01
Staff was described as friendly and helpful.
Location
8.05
Convenient location near key attractions but sketchy neighborhoods mentioned.
Room Quality
5.5
Dated furniture and uncomfortable bedding noted in reviews.
Amenities
6.03
Basic amenities present, but not sufficient for comfort, especially for seniors.
Value for Money
6.99
Offers fair pricing, but quality issues reported.
Food and Beverage
5.04
No breakfast options mentioned, and limited refreshments in rooms.
Overall Experience
6.01
Mixed feelings due to neighborhood issues and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Welcome to The Alexandra Hotel in Toronto!

Convenient Location: Situated just minutes away from Kensington Market and Chinatown, our hotel offers easy access to the city's vibrant neighborhoods and attractions.

Comfortable Accommodations: Each of our rooms features a full kitchenette, perfect for guests looking to enjoy home-cooked meals while traveling. Stay connected with free WiFi and unwind with a flat-screen TV and air conditioning in every room.

Convenient Amenities: Take advantage of our laundry facilities on each floor and on-site parking for a hassle-free stay.

Experience the best of Toronto with The Alexandra Hotel. Book your stay now for a memorable and comfortable visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

6.4
Based on 532 reviews
Cleanliness: 5.54
Service: 8.01
Location: 8.05
Room Quality: 5.5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 5.04
Overall Experience: 6.01
M
Marie-Pier • solo_traveller • ca
4
2026-10-25 • via Nuitee
R
Rylen • couple • ca
2
2026-10-13 • via Nuitee
K
Khamal • solo_traveller • us
1
Pros:

When I showed up to the hotel, there was illicit activity in the rear of the hotel. I didn't believe that it was the right place. I did not stay and ordered the uber to leave as quickly as possible. The surrounding neighborhood is a safety risk

2026-10-13 • via Nuitee
K
Kenneth • couple • us
1
Horrific!
Pros:

Location that’s it. Hideous atmosphere in front of the building. The building appears to be part “hotel” and part crack house. Looks like lots of addicts are either housed there or are hanging around outside. Awful!

Cons:

Everything except the location AND it’s been two months and they still have not returned my $200 security deposit. Although I’m not surprised. This property should NOT be listed on a site like Booking.com It’s absolutely the worst place I have ever stayed in my 72 years and I’ve stayed in a lot of places all over the U.S. and Canada. This property should closed by the city of Toronto immediately!!

2026-10-12 • via Nuitee
E
Eileen • couple • ca
8
Very good, clean, quiet, good front desk lady
Pros:

Clean and quiet

2026-10-12 • via Nuitee
J
Joseph • couple • ca
5
2026-10-09 • via Nuitee
M
Maria Teresa • solo_traveller • it
6
Due giorni a Toronto
Pros:

La posizione, lo staff molto gentile e disponibile. Taxi da areoporto ad hotel incluso nella tariffa.

Cons:

Struttura molto vecchia e camere molto basic. Bagno piccolo e doccia con getto non copioso per il calcare. L'area è frequentata da senza tetto e gente che dorme vicino l'entrata dell'hotel. Prezzo decisamente troppo alto per i servizi offerti.

2026-10-08 • via Nuitee
G
Gezahegn • couple • ca
10
Thank you for your service
Pros:

The room is clean the bed comforts

Cons:

I don’t have to not like it

2026-10-08 • via Nuitee
W
Whitmell • couple • ca
5
Cons:

Permanent residents

2026-09-19 • via Nuitee
S
Shana • solo_traveller • us
7
2026-09-19 • via Nuitee
R
Robert • couple • ca
1
Pros:

Un endroit où l’alcool, la drogue , les seringues et personnes avec problèmes mentaux. RIEN

2026-09-18 • via Nuitee
J
James • solo_traveller • gb
1
2026-09-17 • via Nuitee
M
Michael • solo_traveller • ie
7
2026-09-14 • via Nuitee
L
Liezel • family_with_children • us
4
2026-08-23 • via Nuitee
M
Marcelo • couple • br
5
Orgazinado e preço baixo.
Pros:

Organizada

Cons:

Não foi informado, mas alguns andares do prédio funcionam como abrigo pra mulheres sem teto.

2026-08-18 • via Nuitee
P
Paul • couple • ca
6
All in all it was fine.
Pros:

Staff was friendly and helpful. Close to Hospital.

Cons:

The refrigerator to work, the air conditioner could not be controlled, the collection of people sleeping by the front door in the morning.

2026-08-13 • via Nuitee
M
Marco Raffaele • family_with_children • it
7
Pros:

La stanza è buona per il prezzo.. sono stato bene anche se solo per una notte

Cons:

La posizione è eccellente ma ci sono soggetti ambigui nelle zone del parco adiacente. Non ho avuto problemi ma penso fossero drogati

2026-08-09 • via Nuitee
K
Krys • couple • ca
9
2026-08-09 • via Nuitee
G
Gursimran • solo_traveller • ca
5
2026-08-04 • via Nuitee
A
Anisha • couple • us
1
NO-GO!
Pros:

Nothing.

Cons:

This is not a hotel, it’s a homeless shelter. I’m not sure why Booking is allowing this place to be rented. There were multiple drug users outside, and a guy literally shot up and nodded off in front of me. I didn’t even make it inside.

2026-08-03 • via Nuitee