Hotel Gardenia Sorrento, Ascend Hotel Collection

Hotels
Comfort
9.1 (432 reviews)
Corso Italia 258 , Sorrento , it

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Some rooms are small
Location may require a bit of walking

Categories

Cleanliness
8.93
The hotel is very clean and comfortable, as noted by multiple reviewers.
Service
9.6
The staff was described as exceptionally helpful, friendly, and treating guests like family.
Location
9.14
The location is commendable, although a few reviews mentioned it being a bit of a walk to the center.
Room Quality
8.79
Rooms are clean, spacious, and comfortable, but some reviewers found a few rooms small.
Amenities
9.12
Amenities such as breakfast and the pool received positive feedback, providing good value.
Value for Money
8.78
Some reviews noted that the price is high but worth it for the quality offered.
Food and Beverage
9.33
Breakfast and restaurant offerings received high praise for quality and variety.
Overall Experience
9.1
Guests reported a highly enjoyable stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:42

Property Description

Swim, Sunbathe, and Enjoy the View

Hotel Gardenia offers a perfect blend of relaxation and convenience. With a swimming pool and a rooftop terrace overlooking the Bay of Naples, guests can unwind and soak up the stunning views.

Eco-Friendly Comfort

As an Ecoworldhotel, Gardenia Hotel ensures a stay that's not only comfortable but also environmentally conscious. The refurbished property boasts private balconies in each room and eco-friendly policies, providing a guilt-free getaway.

Delightful Dining and Leisure

Indulge in a delicious American-style buffet breakfast each morning, featuring homemade pastries. After a day of exploration, unwind in the garden, TV lounge, or nearby fitness club.

Experience the charm of Sorrento at Hotel Gardenia. Book your stay now for a memorable vacation.

Important information:

Please note that the pool is closed during the winter months.

From November 1 to March 31, a continental breakfast is provided.

Air conditioning is available from May 15 until October 15.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 1, 2026 until Sat, Oct 31, 2026
Fitness center is closed from 2026-12-31 until 2025-09-28

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9.1
Based on 432 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.14
Room Quality: 8.79
Amenities: 9.12
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.1
V
V extended_group ua
8
2026-03-10 via Nuitee
S
shiqin couple cn
10
2026-03-10 via Nuitee
M
Marcelo family_with_children cl
10
Pros:

Atención del personal..buena ubicación buen desayuno

Cons:

Mi habitación un poco chica la 108

2026-03-07 via Nuitee
R
Robert family_with_children gb
9
2026-03-02 via Nuitee
S
Stefan family_with_children de
9
2026-03-01 via Nuitee
Y
Yi couple cn
4
2026-02-24 via Nuitee
L
lewisandkimberly Family Cardiff, South Wales, Wales
10
Lovely family-run hotel in Sorrento. 🇮🇹
Pros:

Beautiful family-run hotel with welcoming and helpful staff.
Nice, comfortable rooms with a great breakfast selection; shame we only had one night.
Private, secure parking available 🚙
Would definitely stay again.

2026-02-23 via Tripadvisor
A
Anna family_with_children be
8
Pros:

Сніданок

Cons:

При мінімальному заселеної нам дали номер на 1 поверсі з видом на вулицю. Вулиця була шумною так як готель розташований прямо у дороги

2026-02-22 via Nuitee
8
892gills Couples Northampton, Northamptonshire, England
10
Hotel Gardenia
Pros:

We had a lovely stay at Hotel Gardenia. The atmosphere was warm and welcoming, all the staff were friendly and helpful. The breakfast buffet was impressive with a great selection. Our room was comfortable. We had dinner in the restaurant twice during our stay and the food was good.
We were temped by chef Tiziana to try her experiment of a lemon tiramisu, made from lemons from the hotel garden It didn't disappoint, it was devine, light and refreshing and beautifully presented. The lemon flavor was spot on.

2026-02-20 via Tripadvisor
J
Javier family_with_children ar
7
Buena opción cerca del corazón de Sorrento
Pros:

El trato amable del personal.

Cons:

La habitación es muy básica y chica.

2026-02-13 via Nuitee
W
Wanessa couple br
9
Recomendo esse hotel.
Pros:

Gostei muito das instalações, do conforto do quarto, por ser bem tecnológico, do café da manhã com muitas opções, da localização.

Cons:

O único ponto negativo é que o hotel não se responsabiliza pelos carros ou com o que possa acontecer com os mesmos, dentro do estacionamento oferecido pelo hotel, mesmo sendo um estacionamento pago.

2026-02-13 via Nuitee
K
Kelly family_with_children us
10
Pros:

The hotel was extremely well kept, and looked after. Everything was sparkling clean, the breakfast options were fantastic and varied. The staff were extremely helpful, and always willing to do what they could to make our stay better.

Cons:

We had no opinion of the pool facilities since they were closed (season) during our stay.

2026-02-12 via Nuitee
M
Miguel Angel Fuentes couple cl
10
Amplias y cómodas habitaciones. Comida muy rica.
Pros:

Excelente instalaciones, la habitación que nos toco era muy amplia y cómoda. La comida muy variada y rica. El personal excelente atención.

2026-02-09 via Nuitee
M
Mehmet Levent couple tr
9
We were very lucky to stay in this hotel and meet this wonderful staff.
Pros:

We stayed at Gardenia off season. Taking this into account, we had a very nice price and an upgraded room. The staff, starting from Signor Toni to the nice lady at reception and the waiters at the restaurant, I cannot imagine a better service and a better staff. The room was almost perfect, we had a beautiful balcony. There was a mini fridge. The breakfast was very delicious.

Cons:

The hotel is about 1 km to the center, the bathroom was a bit small.

2026-01-31 via Nuitee
J
jorge extended_group ar
10
2026-01-30 via Nuitee
H
Helen couple gb
10
2026-01-30 via Nuitee
F
Fabian extended_group ar
10
2026-01-30 via Nuitee
M
maggieo408 Couples Powys, Wales
10
Wonderful family run hotel
Pros:

Absolutely fabulous stay
We stayed for 5 nights in January, all the staff greeted you everyday with a smile, place was spotless , breakfast was lovely and never felt that you had rush, ate twice in the restaurant and both times the food was excellent and a very nice waitress, even the bar man beeped and waved at us when we were out on a walk
The pool wasn’t being used in the winter months but the area looked lovely and the roof terrace had a lovely view, although it was next to the road we had no problem with noise as the window were very well soundproofed

2026-01-28 via Tripadvisor
F
Floyd family_with_children us
10
Perfect for its convenience, cleanliness and accommodating staff.
Pros:

Excellent accommodations and wonderful helpful staff

Cons:

Nothing frankly. The hotel met our expectations right on the mark.

2026-01-26 via Nuitee
F
FLORENCE couple fr
9
Super service hôtelier AVEC un petit déjeuner EXCEPTIONNEL
Pros:

Le petit déjeuner est Exceptionnel.

2026-01-25 via Nuitee