Hotel Gardenia Sorrento, Ascend Hotel Collection

Hotels
•
Comfort
9.1 (469 reviews)
Corso Italia 258 , Sorrento , it

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Some rooms are small
Location may require a bit of walking

Categories

Cleanliness
8.93
The hotel is very clean and comfortable, as noted by multiple reviewers.
Service
9.6
The staff was described as exceptionally helpful, friendly, and treating guests like family.
Location
9.14
The location is commendable, although a few reviews mentioned it being a bit of a walk to the center.
Room Quality
8.79
Rooms are clean, spacious, and comfortable, but some reviewers found a few rooms small.
Amenities
9.12
Amenities such as breakfast and the pool received positive feedback, providing good value.
Value for Money
8.78
Some reviews noted that the price is high but worth it for the quality offered.
Food and Beverage
9.33
Breakfast and restaurant offerings received high praise for quality and variety.
Overall Experience
9.1
Guests reported a highly enjoyable stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:42

Property Description

Swim, Sunbathe, and Enjoy the View

Hotel Gardenia offers a perfect blend of relaxation and convenience. With a swimming pool and a rooftop terrace overlooking the Bay of Naples, guests can unwind and soak up the stunning views.

Eco-Friendly Comfort

As an Ecoworldhotel, Gardenia Hotel ensures a stay that's not only comfortable but also environmentally conscious. The refurbished property boasts private balconies in each room and eco-friendly policies, providing a guilt-free getaway.

Delightful Dining and Leisure

Indulge in a delicious American-style buffet breakfast each morning, featuring homemade pastries. After a day of exploration, unwind in the garden, TV lounge, or nearby fitness club.

Experience the charm of Sorrento at Hotel Gardenia. Book your stay now for a memorable vacation.

Important information:

Please note that the pool is closed during the winter months.

From November 1 to March 31, a continental breakfast is provided.

Air conditioning is available from May 15 until October 15.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

9.1
Based on 469 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.14
Room Quality: 8.79
Amenities: 9.12
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.1
W
wei • couple • cn
10
舒适
Pros:

清洁

2026-05-09 • via Nuitee
A
Ann • couple • gb
9
Excellent. Staff were knowledgeable and extremely helpful
Pros:

Great location with views of Vesuvius from our balcony. The room was excellent and looked like it had recently been refurbished.

Cons:

Bit of a hike from the harbour uphill

2026-05-07 • via Nuitee
W
wei • extended_group • cn
10
Pros:

早餐挺好的

2026-05-04 • via Nuitee
A
Alina • couple • ua
10
2026-04-25 • via Nuitee
A
Abdulrahman • couple • sa
10
2026-04-21 • via Nuitee
A
Armando.79 • solo_traveller • it
10
Pros:

Ottimo albergo, pulito, buona colazione e staff molto gentile

2026-04-17 • via Nuitee
G
Gillian • solo_traveller • gb
6
Pros:

Very clean

Cons:

Noisy road

2026-04-16 • via Nuitee
A
Andrew • solo_traveller • gb
5
2026-04-12 • via Nuitee
M
Maximiliano • couple • cl
9
2026-04-12 • via Nuitee
D
Darren • couple • gb
10
Top
Pros:

Staff were spot on very good

Cons:

Nothing

2026-04-09 • via Nuitee
J
Julie • family_with_children • gb
9
2026-04-09 • via Nuitee
M
Monica • family_with_children • ro
10
2026-04-07 • via Nuitee
K
Karoly • solo_traveller • hu
10
2026-04-06 • via Nuitee
K
Kerri • couple • au
9
Wonderfully hospitable staff, clean, a pleasant stay
Pros:

The hotel was very clean and the staff were superb and incredibly friendly. Breakfast was wonderful with a wide variety of options and the staff even brought out a gluten-free basket of bread and muffins once they found out one of us was celiac.

Cons:

Room was small, which was not a huge problem, it just meant we needed to put our luggage up onto our beds to open them up each time. Location about 12-15 min walk to Piazza Tasso, again not a huge problem except for the rain and somewhat limited mobility of my traveling partner. Otherwise no issues with the property…the hospitality of the staff outweighed these issues.

2026-04-05 • via Nuitee
C
Coley82 • Family • Chelmsford, Essex, England
10
Fantastic Hotel, staff were wonderful
Pros:

Amazing hotel, I highly recommend staying here if you are in Sorrento.
The staff were amazing, always going out of their way to help and extremely friendly.
I would also suggest trying the restaurant in the evening as we had a lovely pasta dish here.
Would come back here again for sure. Thanks x

2026-04-03 • via Tripadvisor
L
Louise • couple • ie
9
2026-04-02 • via Nuitee
A
Annica • solo_traveller • se
10
2026-04-01 • via Nuitee
C
capano • extended_group • br
6
2026-03-30 • via Nuitee
S
Sharon • couple • gb
9
Perfect hotel for our 6 night stay. Only wish we’d been there in summer when we could have used the pool
Pros:

Lovely dining room , excellent buffet breakfast.
Warm shower , comfortable beds

Cons:

Nothing

2026-03-29 • via Nuitee
M
Marisa • couple • br
10
Minha estadia foi super feliz
Pros:

Acomodação excelente quarto limpo organizado toalhas novas cama super agradável e funcionários excelente super recomendo adoramos o ar Lilio e todos da recepção o estacionamento excelente no próprio hotel

Cons:

*******

2026-03-28 • via Nuitee