The Hotel Ojibway, Trademark Collection by Wyndham

Hotels
•
Trademark
8 (392 reviews)
240 West Portage Avenue , Sault Ste. Marie , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location steps from the Soo Locks
Historic, charming building and decor
Plenty of parking and convenient for sightseeing
Friendly front desk and bar staff
Comfortable beds and good views on upper floors
Cons:
Breakfast is minimal/poor quality and breakfast area cleanliness issues
General cleanliness lapses (dust, old food under equipment, trash not emptied)
Rooms dated/small with limited lighting and outlets
Maintenance problems: elevator repair, out-of-service ice machine, occasional HVAC/TV issues
Limited housekeeping frequency during multi-night stays

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues (dirty breakfast counters, dustballs and old food under equipment, trash not emptied on arrival, limited room cleaning during multi-night stays), though guest rooms were described as generally acceptable otherwise.
Service
9
Staff described as friendly and helpful at the front desk and bar; some operational lapses noted (lack of front-desk attendance at times, limited housekeeping frequency), but overall service impressions were positive.
Location
10
Consistently praised: superb/prime location steps from the Soo Locks, within walking distance to restaurants and attractions; many guests cited location as the main reason to stay.
Room Quality
8
Rooms are historic and charming with comfortable beds and good views on upper floors, but several guests noted small/minimal rooms, limited lighting, outdated bathrooms, occasional temperature control and TV issues.
Amenities
8
Good on essentials (plenty of parking, an upstairs bar, historic common areas). Some amenities had issues: elevator under repair, single/out-of-service ice machine, and seasonal dining closures.
Value for Money
7.5
Many guests appreciated the location and charm, but a portion felt the stay was disappointing for the price due to minimal breakfast, dated rooms, or maintenance issues.
Food and Beverage
6.5
Repeated complaints about the breakfast offering (minimal continental items, pre-packaged/bagged pastries, freshness concerns and dirty breakfast counters); coffee was often described as acceptable but food quality was a common negative.
Overall Experience
8.5
Overall stays were positive thanks to the historic charm and unbeatable location; guests would often recommend or return, though the experience is tempered by cleanliness, breakfast, and some maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location near Mary's River
This Sault Sainte Marie gem, The Hotel Ojibway, Trademark Collection by Wyndham, is just a stone's throw away from the picturesque Mary's River.

Comfortable Rooms with Scenic Views
Indulge in cozy accommodations featuring a cable TV, coffee-making facilities, and stunning views of either the lake or the river.

Fitness Center and Free Parking
Stay active at the on-site fitness center or explore the area with ease thanks to complimentary parking provided by The Hotel Ojibway, Trademark Collection by Wyndham.

Experience the beauty of Sault Sainte Marie and its surroundings with attractions like the River of History Museum, Kewadin Casino, and Lake Superior State University just a short distance away. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIU

Location

Guest Reviews

8
Based on 392 reviews
Cleanliness: 6.5
Service: 9
Location: 10
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 8.5
N
Nicole • extended_group • us
1
2026-11-06 • via Nuitee
M
Marg • couple • ca
10
Pleased with booking
Pros:

Proximity to the locks

Cons:

In house dining

2026-11-04 • via Nuitee
S
Sarah • couple • us
9
2026-11-02 • via Nuitee
D
Diane • solo_traveller • us
9
2026-10-27 • via Nuitee
S
Sue • couple • us
9
Charming older hotel.
Pros:

The hotel was in a great location very near the Soo Locks. There was plenty of parking and access to local sights, restaurants, and walking areas. We were on an upper floor with a great view looking out. The furnishings were lovely. We also enjoyed the upstairs bar and met a some nice fellow travelers there.

Cons:

Unfortunately there was a downtown power outage the morning we left, and we had to trudge downstairs (4 floors!) with our luggage. Can't really hold that against the Ojibway, though! Our stay in Sault Ste Marie was great overall, and we'd definitely go back to the Ojibway. It's a grand old hotel and they've done a great job with it.

2026-10-27 • via Nuitee
P
Price • couple • us
7
Nice old fashion hotel. Great location for shops and the Soo Locks. Seasonal closures in October.
Pros:

The breakfast was minimal. The location was perfect. Right next to the Locks. Seasonal restaurant closings were a bit saddening.

Cons:

See above.

2026-10-25 • via Nuitee
C
CONNIE • couple • us
9
It was great, nice room and great location
Pros:

It was in heart of the area easy access.

Cons:

Elevator under repair

2026-10-23 • via Nuitee
M
melanie • couple • us
8
Best stay near locks. Bring your family
Pros:

Location, quaintness/historical, parking

Cons:

Bathroom lightbulbs blinked

2026-10-18 • via Nuitee
K
Kenneth • couple • us
7
Location is the best!
Pros:

Coffee and juices were good

Cons:

NO waffle!

2026-10-16 • via Nuitee
L
Lawrence • couple • us
8
2026-10-16 • via Nuitee
W
William • couple • us
10
2026-10-09 • via Nuitee
D
Dachtler • couple • us
5
Pros:

N/A

Cons:

Cool old hotel but needed updating. Room had very little light.

2026-10-08 • via Nuitee
C
Charles • couple • us
8
2026-10-07 • via Nuitee
T
Thomas • couple • us
4
Disappointing for the money
Pros:

Location.

Cons:

Room very warm, couldn’t control temp. TV didn’t work correctly. Provided only 1/8 of a roll of toilet paper.

2026-10-07 • via Nuitee
P
Peter Gerard Teichman • solo_traveller • us
9
Pros:

Superb location just steps from the Soo Locks. Charming, old, solid building. Friendly staff.

Cons:

The only improvement needed was attention to general cleanliness. The breakfast area counters were dirty and dusty. The cupboard doors had old beverage drips. An ancient froot loop and pen were living with dustballs under the countertop refrigerator at eye level when you are seated and eating. How simple and easy it would be to clean this. How poorly it reflects upon the staff and hotel to expect guests to put up with these messes.

2026-09-16 • via Nuitee
R
Ray • couple • us
10
Pros:

Great locatiom

2026-09-15 • via Nuitee
B
Blevins • solo_traveller • us
10
2026-09-15 • via Nuitee
J
Jeanne • couple • us
7
Pros:

Location

Cons:

Bathroom is not updated

2026-09-13 • via Nuitee
C
Connie • couple • us
6
Overall, it was nice to stay in an historic hotel but, wouldn’t do it more than a night.
Pros:

Walking to everything

Cons:

There were some updates, the lobby was ok. Room clean but small. Bed comfortable. Not enough electrical outlets. Breakfast was dismal. Bagged pastry-like items that were not fresh. Coffee was OK.

2026-09-11 • via Nuitee
P
Pamela • couple • us
5
Friendly staff, good location, clean, comfortable bed.
Pros:

The location to the attraction we were going to the area for and the free parking.

Cons:

Only one ice machine for a facility with 4 floors and it was out of service. It could use some updating.

2026-09-11 • via Nuitee