Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon by IHG

Hotels
•
Holiday Inn Express
8.2 (341 reviews)
1175 Technology Drive , O'Fallon , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Dirty bathrooms
Elevator issues
Congested lobby
Slow elevator

Categories

Cleanliness
7.44
Some reviews indicate issues with dirty bathrooms and sheets.
Service
8.91
Most reviews highlight friendly and helpful staff, although there were some complaints.
Location
8.95
Location was frequently praised as excellent and convenient.
Room Quality
7.9
Rooms were generally clean and comfortable, but some had specific negative mentions.
Amenities
7.43
Limited amenities reported such as issues with laundry and breakfast items.
Value for Money
8.39
The hotel was viewed as a good value for the price, despite cleanliness concerns.
Food and Beverage
8.44
Breakfast was generally enjoyed, although not extensively mentioned.
Overall Experience
8.11
Overall positive feedback with specific areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:07

Property Description

Heated Indoor Pool for Relaxation
Indulge in a refreshing swim at the heated indoor pool at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon. Perfect for unwinding after a long day of travel or exploring nearby attractions.

Convenient Amenities for Business and Leisure
Whether you're here for work or leisure, take advantage of the on-site fitness center and 24-hour business center. Stay connected with free Wi-Fi and make use of the cable TV with HBO for entertainment in your downtime.

Deluxe Rooms and Suites for Comfort
Enjoy spacious and modern rooms and suites equipped with all the essentials for a comfortable stay. From the convenient tea and coffee-making facilities to the added perks in the suites like a microwave and fridge, your needs are catered to.

Book your stay at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon now to experience comfort and convenience during your visit to O’Fallon, Missouri.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 341 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
C
Chris • couple • us
10
2026-05-04 • via Nuitee
L
Lucinda • solo_traveller • us
8
2026-05-04 • via Nuitee
S
Stephany • family_with_children • us
10
2026-05-03 • via Nuitee
C
Caitlin • family_with_children • us
9
2026-04-18 • via Nuitee
J
Jeff • solo_traveller • us
1
2026-04-18 • via Nuitee
R
Richard • family_with_children • us
5
Pros:

breakfast was good.

Cons:

rooms were renovated and still had holes in walls where they move things but did not paint over.
bathrooms were not well cleaned, im a janitor for a school. so i take pride in my bathrooms n common areas
smell coming from pipes, they need to fix plumbing issues.
smokers all over the front by the door and some were in hallways, we found cigarettes in hallways. elevator broke down and we had to carry everything when we left. elevator broke for day n half, we only stayed 2 days.

2026-04-16 • via Nuitee
B
Bartlett • solo_traveller • us
10
2026-04-15 • via Nuitee
C
Chelsea • family_with_children • us
10
2026-04-04 • via Nuitee
P
Pete • solo_traveller • us
10
2026-03-22 • via Nuitee
C
carrie • family_with_children • us
3
3 out of 10
Pros:

Location great!

Cons:

Was under construction and was dirty.

2026-03-18 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-03-09 • via Nuitee
D
Diane • couple • us
9
Pros:

No complaints

2026-03-04 • via Nuitee
M
Mary • extended_group • us
5
I love Holiday Inn express hotels, I hope they can clean this one up.
Pros:

The location is really good!!

Cons:

This hotel is not clean. They have places that they are storing things out in the open that should not be seen by the public. And you could tell the bed was not fresh. And the juice machine was not working with no alternative juice options for people who like juice with their breakfast.

2026-03-02 • via Nuitee
D
Deb • family_with_children • us
9
Pros:

everyone was friendly, clean

Cons:

all the construction getting to and out of the hotel

2026-03-01 • via Nuitee
7
787saig • Friends getaway
10
Best Hotel to stay
Pros:

Best place to stay, well recommended hotel to stay

2026-02-22 • via Tripadvisor
J
John • couple • us
8
Good
Pros:

very roomy suite, comfortable bed and pillows

Cons:

bath fan noisy, carpet in hallway needed cleaning

2026-02-11 • via Nuitee
L
Loren • couple • us
10
Great hotel with super staff
Pros:

Breakfast was wonderful!! The staff was helpful and super helpful

Cons:

Pool could have warmer

2026-01-19 • via Nuitee
J
jeffrey • couple • us
1
Would not recommend this hotel. Totally unacceptable.
Pros:

Place was a dump!!

Cons:

The entire place is unacceptable & needs to be remodeled. Carpet was gross throughout the floors. Going out back to the restaurant was disgusting!

2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kay • extended_group • us
9
Room was very clean and comfortable and close to my hike
2026-01-19 • via Nuitee