Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Old facilities

Categories

Cleanliness
6.76
Some reports of old facilities and noise impacting cleanliness perception.
Service
8.23
Staff received multiple positive mentions for being helpful and friendly.
Location
7.77
The hotel offers a convenient location near key attractions, though some issues reported.
Room Quality
6.72
Room issues noted, such as noise and old furnishings, impacting overall quality.
Amenities
7.25
Basic amenities met expectations, but some guests desired more variety.
Value for Money
7.71
Perceived as good value for the price paid with friendly staff and decent food.
Food and Beverage
6.76
Food was described positively, but some variations in selection are noted.
Overall Experience
7.23
Generally positive experience with noted specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 19:15

Property Description

Mountainside Retreat
Located just a 5-minute drive from Ben Nevis, the Alexandra Hotel offers a cozy stay with free parking and Wi-Fi.

Traditional Charm
Unwind by the open fire in the lounge or savor Scottish delicacies in the restaurant, all while enjoying the warm hospitality of the hotel.

Explore the Highlands
Conveniently close to Loch Linnhe, Loch Eil, and the Jacobite Steam Rail Station, embark on scenic train rides and discover the beauty of Glen Coe within easy reach.

Ready to experience the beauty of the Scottish Highlands? Book your stay at the Alexandra Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 3604 reviews
Cleanliness: 6.76
Service: 8.23
Location: 7.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 7.23
C
Caroline • extended_group • gb
9
Perfect location right in the centre with plenty of parking
Pros:

Excellent location. Superb breakfast. Welcoming and friendly staff.

Cons:

Rooms are a little tired - particularly bathrooms.
Tear in carpet caused my dad to fall.

2026-04-04 • via Nuitee
T
Thorsten • couple • de
4
Katastrophale Zimmer. Frühstück ganz ok, Personal bemüht und nett. Zustand des Hotels ist eine Frechheit - Preis ist abs
Pros:

Lage

Cons:

Sauberkeit. Schimmel an den Fenstern, Tapete löste sich von den Wänden, Schimmel auf der Toilette, dreckige Handtücher vom Vormieter auf dem Boden, der Geruch im Zimmer glich einer Kloake, nicht mal ein e Klobürste auf der Toilette … und das ist nur das, was ich in 30 Sekunden zusammenschreibe

2026-04-04 • via Nuitee
K
Kirsty • family_with_children • gb
7
Pros:

.

Cons:

.

2026-04-04 • via Nuitee
J
James • couple • gb
7
Location ok breakfast ok lady at reception rude
Pros:

Good location breakfast was ok

Cons:

Went to the reception to check in and it was 15 minutes to 3 I was told by the lady at the reception who by the way had a unpleasant face and generally a bit rude that I couldn’t check in till 3 so had to wait but I kept a eye on her and she had no communication of anyone so she was being awkward making me wait till 3 not nice will not stay there again

2026-04-04 • via Nuitee
G
Gary • solo_traveller • gb
5
Okay
Pros:

Location

Cons:

Parking small

2026-04-04 • via Nuitee
A
Ana • couple • es
6
2026-04-04 • via Nuitee
J
Jo • extended_group • au
10
Pros:

Convenient location comfortable

Cons:

Nil

2026-04-03 • via Nuitee
C
Celine • couple • at
8
Pros:

Die Unterkunft war sehr lokal mit einer sehr freundlichen Gastgeberin. Es war komfortabel und lieb eingerichtet. Man hat alles was man für eine Nacht in Fort Williams braucht.

2026-04-03 • via Nuitee
T
Tessa • solo_traveller • gb
6
perfect for what I needed
Pros:

Clean comfortable room with plenty of hot water and a bath

Cons:

The toilet did not flush

2026-04-03 • via Nuitee
S
Sandra • family_with_children • de
9
2026-04-03 • via Nuitee
D
Deb • couple • au
8
2026-04-02 • via Nuitee
J
James • couple • gb
10
2026-04-02 • via Nuitee
C
Cameron • family_with_children • gb
9
Great Location
Pros:

Decent size room, staff were happy, cheerful and always available for help if needed, Great location, Good buffet breakfast.

Cons:

A bit tight for parking, one window only opens a few inches and the other screwed down, due to this the room was way too hot.

2026-04-02 • via Nuitee
J
John • solo_traveller • gb
8
Convenient for the station
Pros:

In need of some refurbishment

Cons:

Nothing

2026-04-02 • via Nuitee
S
Susan • family_with_children • gb
10
Pros:

We had a lovely time close to railway station and buses and the town

2026-04-02 • via Nuitee
G
Gilbert • solo_traveller • gb
7
Pros:

Hotel rooms were warm, clean and comfortable

Cons:

Failure to have reserved breakfast via Booking.com app

2026-04-02 • via Nuitee
R
Ryan • couple • gb
10
Lovely onw night stay
Pros:

Rooms were not too small and they felt clean. Staff was lovely and the breakfast although expensive at I believe £14.50pp without pre paying was absolutely amazing.

Cons:

Bathroom was a bit run down it felt but nothing actually something I cared about. Looked clean which is all that matters

2026-04-01 • via Nuitee
W
Warren • extended_group • mt
9
Comfortable and very convenient
Pros:

Very well located

Cons:

Couldn’t open the windows and was quite hot

2026-04-01 • via Nuitee
S
Sara Lindvig • couple • dk
1
Pros:

Lokationen

Cons:

Værelser var slet ikke rengjort, og der lugtede virkelig meget

2026-03-31 • via Nuitee
A
Andy • couple • gb
7
Fort William
Pros:

Great location in the middle of town

Cons:

Parking is a joke next to impossible to find a spot.
Heating didn't work but they provided an electric heater once we asked..

2026-03-31 • via Nuitee