Boardwalk Beach Hotel

Hotels
6.5 (5634 reviews)
9600 South Thomas Drive , Panama City Beach , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location is great
Friendly staff
Clean rooms for some guests
Cons:
Issues with cleanliness
Need for updated amenities
Food quality concerns

Categories

Cleanliness
4.46
Many reviews mention cleanliness issues such as dirty rooms and lack of attention to cleanliness.
Service
8.43
Most reviews highlight friendly staff, though some noted a need for improvement in training.
Location
8.47
Repeatedly praised for its prime location near the beach with easy access.
Room Quality
6.42
While some rooms were clean, there were complaints about noise and firmness of beds.
Amenities
6.45
Guests expressed a desire for updated amenities and additional features like heated pools.
Value for Money
6.41
Some guests felt prices were high for the amenities provided.
Food and Beverage
4.96
Mixed feelings about food quality and availability, with some reviews highlighting dissatisfaction.
Overall Experience
6.43
Guests had a blend of experiences, with some enjoying their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Beach-side Paradise with Exciting Amenities

Luxurious Rooms with Kitchenettes

Indulge in comfort with our well-equipped rooms featuring small refrigerators, microwaves, and coffee-making facilities. For added convenience, enjoy complimentary toiletries and a hairdryer. Upgrade to selected rooms with a kitchenette for a home-away-from-home experience.

Entertainment and Dining Options Galore

From water sports and a games room to meeting facilities, our hotel offers a range of activities for all ages. Unwind at our seasonal bar & restaurant, serving delectable American cuisine, along with a variety of beverages. Don't miss out on our seasonal food court for quick bites.

Seasonal Perks and Nearby Attractions

Enjoy exclusive seasonal perks during your stay, including tickets to Grand-Mére. Explore nearby attractions like Ripley's Believe it or Not and St. Andrews State Park. With the Northwest Florida Beaches International Airport just 20 km away, your beach getaway awaits.

Book now to experience the ultimate beach retreat at Boardwalk Beach Hotel.

Important information:

Please note the Rusty Anchor Bar and Restaurant has limited hours from October through February. Please contact the property for additional details.

Please note guests must be 18 years of age or older to check-in. If there is no member of the party over the age of 25, a NON-REFUNDABLE $55 damage protection fee is required. Please note the guest's name on the booking must match the name on the credit card used for booking. If the name does not match, the guest must contact the property directly for a credit card authorization form. Please note the guest lodging deposit will appear on guests' statement as RA Hospitality.

Please note the maximum number of pets allowed per reservation is 2. Only dogs are accepted. There is an additional $25 per dog (max 2) per day. We only allow dogs. 2 max per room. Contact the property for more information.

Housekeeping is only performed every 4 days or upon request.

Property does not allow parking for trailers, buses, boats and tractor trailers. Please note, one parking pass is permitted per reservation.

During the month of June , Check In Time starts at 6 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ECP

Location

Guest Reviews

6.5
Based on 5634 reviews
Cleanliness: 4.46
Service: 8.43
Location: 8.47
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.41
Food and Beverage: 4.96
Overall Experience: 6.43
C
Cristian couple us
8
Pros:

Right on the beach and minute drive from restaurants and stores

Cons:

Little outdated. Ex: tv and elevator

2026-08-15 via Nuitee
S
Sequera extended_group us
9
Pros:

Su ubicación

Cons:

Las camas

2026-08-15 via Nuitee
C
Chany couple us
10
Nice weekend getaway
Pros:

Front desk was amazing and attentive.

Cons:

The floors in our room and bathroom small.

2026-08-14 via Nuitee
S
Seyedehasal solo_traveller us
4
Elevators are too old and small, shampoo device in the shower was not dispensable, in the lobby they don’t offer any wat
Pros:

Pet friendly

Cons:

Cleaning , AC in rooms don’t cool the room

2026-08-14 via Nuitee
W
Wilfredo solo_traveller us
8
Pros:

La ubicación pues esta en frente de la playa.

Cons:

La bañera apenas se tragaba el agua el lavamanos tenía el mismo problema y el aire acondicionado tuve que limpiarle el filtro pues estaba tapado pienso con basura del año pasado.

2026-08-14 via Nuitee
D
Dierion couple us
10
Best week of my life and definitely a trip to remember!!!
Pros:

Everybody was friendly the whole property was very clean very easy to find

Cons:

Theirs not much that I didn’t like at all

2026-08-14 via Nuitee
E
Eva solo_traveller us
3
Boardwalk stay
Pros:

The location was nice, the pool was ok.

Cons:

The room was dirty, the bed was awful and had bugs, asked for beachside and didn't get it, staff was not friendly, charged for room ice, TV was small and only worked half the time, parking lot was too small, shower had no water pressure.

2026-08-13 via Nuitee
C
Clint couple us
10
Pros:

Everyone was amazing. Close proximity to everything you need for the beach which is out the door. Easy walk to ocean and back. Pet friendly section.

2026-08-13 via Nuitee
S
Scarborough solo_traveller us
8
2026-08-13 via Nuitee
T
Tina family_with_children us
8
2026-08-13 via Nuitee
C
Celayna solo_traveller us
6
Pros:

The staff was friendly and it's a great location.

Cons:

There was mold in the bathroom on the baseboard by the shower and the cold water in the bathroom sink did not work. The shower head on the boardwalk did not work to rinse the sand off your feet before returning to our room.

2026-08-13 via Nuitee
E
Erika solo_traveller us
7
Pros:

Beach access and pet friendly

Cons:

Hotel was pet friendly, but didn't know the beach was not. The room really needs updating. Mold in the bathroom and a piece of wood used on back of toilet.

2026-08-13 via Nuitee
D
Debra solo_traveller us
8
2026-08-13 via Nuitee
J
Jonathan solo_traveller us
8
2026-08-12 via Nuitee
C
Carpets solo_traveller us
2
2026-08-11 via Nuitee
C
Cheyenne family_with_children us
6
2026-08-11 via Nuitee
P
Patricia solo_traveller us
10
Our stay was wonderful thank you all so much, can’t wait to return
Pros:

Everything,location, staff was excellent!!
Restaurant, tiki bar, beach just everything we had a great time

Cons:

Nothing

2026-08-11 via Nuitee
A
Argueta couple us
10
2026-08-11 via Nuitee
T
Traci solo_traveller us
1
2026-08-11 via Nuitee
T
Traci family_with_children us
1
I had to wait almost six hours for my room. And bathroom was right at the door, I barely could walk in with my luggage.
Pros:

I liked that the property is on the beach.

Cons:

I didn’t like that there was only one elevator working.

2026-08-11 via Nuitee