La Mère Poulard

Hotels
Mere Poulard
7.8 (203 reviews)
Grande Rue, BP 18, Le Mont-Saint-Michel, Manche, 50170 , Le Mont-Saint-Michel , FR

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Shopping on site
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
4.43
Rooms reported to be dirty, with odor and mold issues.
Service
7.9
Staff described as rude and uncommunicative, impacting the overall experience.
Location
10
Great location on the island with beautiful views.
Room Quality
8.44
Mixed reviews; some rooms new and gorgeous, others reported as shabby.
Amenities
8.39
Breakfast mentioned positively but overall amenities appear lacking.
Value for Money
5.92
Pricing deemed inflated for the quality received.
Food and Beverage
9.38
Breakfast was delicious, adding some positive experience.
Overall Experience
7.93
Overall experience mixed, with notable disappointments but some enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:30

Property Description

Experience the charm and hospitality of La Mère Poulard, perfectly nestled at Mont-Saint-Michel.

Modern Comforts: Enjoy complimentary wireless internet access throughout the hotel, keeping you connected during your stay. Our comfortable rooms feature flat-screen televisions, minibars, and complimentary toiletries, making every moment feel like home.

Gourmet Dining: Satisfy your culinary cravings at our renowned fine-dining restaurant. Sample exquisite local cuisine at LA MERE POULARD, relax in our bar/lounge, or grab a quick coffee at our café to energize your adventures.

Unmatched Location: Step outside and find yourself enveloped by stunning heritage at Mont-Saint-Michel. With a complimentary area shuttle to nearby attractions, exploring this captivating destination is effortless.

Don't miss out on experiencing all we have to offer—book your stay at La Mère Poulard today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RNS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 203 reviews
Cleanliness: 4.43
Service: 7.9
Location: 10
Room Quality: 8.44
Amenities: 8.39
Value for Money: 5.92
Food and Beverage: 9.38
Overall Experience: 7.93
J
James family
4
Pros:

Right on the island. But that’s not necessarily a plus since nice photos are taken on the bridge which is 350m from the island. So it’s a 5-10 minute walk anytime you want to “see” MSM. It’s easier to get that Instagram shot if you stay on mainland.

The condition of the hotel is dated and poor. I know their disclaimer “it’s a historic hotel”, but that’s not a license NOT to change room carpet which looks to be about 20 years old and has not been vacuumed for a while.

The room is dark (ok I know it’s historic, but how about a brighter LED bulb?) How about not using dark grey wallpaper? I Cannot see things on the floor under dim light as the old carpet is dark grey as well.

Heaters in the room & bathroom not operational. And no AC.

Our “view room” has a 2 ft wide window looking at the parking and the bridge - a far cry from “bay view” as advertised. Be careful when you book a “bay view” room.

Reception is not at the hotel & is 1 block away where you have to go up a flight of stairs to get your key, then walk back down and up the street back to the hotel. Hotel is above the restaurant, but entry to hotel not marked. When you ask the restaurant ppl, they send you back to the reception down the street instead of telling you to enter thru a small unmarked door next to restaurant.

The only nice thing is the breakfast. Nice selections and good service.

Wasn’t expecting a 5 star hotel experience but when you charge people 5 star hotel price there’ some basic expectations.

2025-10-12 via Nuitee
D
David
10
Pros:

Wonderful location and breakfast.

2025-10-11 via Nuitee
C
Cecilia
2
Pros:

They use misleading advertising, the photos they show of the place to offer their rent, are not the place where I stayed. The place had a strong and nauseating smell and the window could not be opened, because the door is left open all night, my window overlooked a dirty and dark place, close to the cemetery. One of the worst places I have ever been in my life!

2025-10-10 via Nuitee
S
Stephanie
6
Pros:

Love the location but hotel is looking tired

2025-10-08 via Nuitee
M
Marinelle partner
8
Pros:

This hotel is located at the entrance so it’s very convenient. There are a significant amount of stairs so be prepared for that. The rooms are cute, beds are somewhat comfortable and the tv worked! Only real downfall was the restroom-it smelled terrible and I’m sure it was due to the very old plumbing but the smell was pretty awful. I hope it was just my room. Mont St Michel is amazing though and I had a wonderful time.

2025-10-08 via Nuitee
S
Steve partner
6
Pros:

Breakfast was great - thanks, guys!

2025-10-07 via Nuitee
K
Karen
8
Pros:

Clean room. Lots of stairs. Excellent food!

2025-10-04 via Nuitee
M
Matthew partner
10
Pros:

Our room was up several flights of stairs probably 70-80 in all but thats to be expected on the island. Breakfast was outstanding, the bathroom attached to the room was excellent and had a separate shower and tub. Bed was comfortable and you get two pillows per person (which we have found is rare for Western Europe).

2025-10-04 via Nuitee
R
Robert partner
10
Pros:

Dining was excellent and staff very helpful. Great view from our attic room of a pastorale setting opposite the hotel.

2025-10-04 via Nuitee
R
Robert
8
Pros:

Interesting

2025-10-03 via Nuitee
C
Cheryl
6
Pros:

Le Mont Saint Michel is beautiful with great history. Our room was clean and well sized, but directions for parking, room location and provided breakfast were very unclear. Clearer instructions would have been appreciated.

2025-10-01 via Nuitee
M
Manuel
10
Pros:

Exceeded expectations. Be prepared for loads of steps

2025-09-30 via Nuitee
T
Tanya1510 Solo travel London, England
2
Disappointed
Pros:

The room was shabby and plumbing for other bathrooms let me awake. The breakfast was average but the staff were rude and uncommunicative. Definitely not good value.
Great location though.

2025-09-28 via Tripadvisor
D
Dana
10
Pros:

This hotel was absolutely amazing. The room was perfect. Windows open and could see the beauty of Mont st Michel. Breakfast was fabulous

2025-09-28 via Nuitee
R
Roksana
10
Pros:

We had an AMAZING room with amazing view of the bay - to reach our room we had to take the stairs to the 4th floor - well worth it though - breakfast was good

2025-09-24 via Nuitee
C
Catherine family
10
Pros:

So charming. It was lovely to stay on the island and the breakfast was superb

2025-09-22 via Nuitee
S
Stephen partner
10
Pros:

Very pleasant stay!
The hotel is actually three separate buildings, so you don't automatically get a room in the initial hotel above the famous restaurant.
Only critique I would have is that we weren't given the hotel's six digit reservation code so we weren't able to enter the closest parking lot and had a long walk to the shuttle bus; but that may be Expedia's fault, not the hotel's, can't say for sure.
All in all, a lifetime experience, we loved it!

2025-09-20 via Nuitee
J
Jonathan
10
A spectacular stay.
Pros:

My expectations were for an old hotel in a beautiful setting. But the room was new and gorgeous with every modern accessory. The view from the three large windozs was stunning, and the bedding materials were very high quality. I will definitely return.

2025-09-19 via Nuitee
T
Teresa
10
Pros:

It was a great experience!! Breakfast was really delicious.

2025-09-17 via Nuitee
R
Rhibbard07 Solo travel Minneapolis, Minnesota
2
Worst place I have ever stayed.
Pros:

7 of us rented 4 rooms here in mid-September. We drove from Paris and the people we’ve encountered at Mont St Michel have were the rudest, meanest, most disgusting people I have ever encountered. It began before we even parked the car. The parking lot attendant made us drive in a 2 mile circle instead of simply making a right turn. Why? Because they hate anyone who speaks English. This initially didn’t bother me but after 3 unbelievably rude bus drivers (the buses were all completely empty by the way at ~ 4pm), one of whom slammed the door on my pregnant sister and then almost ran her over, my goodwill began to expire. There are no directions for checking, so you are left to carry your luggage around while you search for the checkin. The rooms all stink of feces and are covered in mold and dirt and general filth. Your feet stick to both the carpet floor and the linoleum bathroom floor because they are so dirty and gross. This is by far the worst place I’ve ever been. Thank god we only booked 1 night. This isn’t a 1-star hotel.

2025-09-16 via Tripadvisor