The Dakota

Hotels
5.9 (533 reviews)
3200 West Russell Street , Sioux Falls , us

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Damaged rooms
Limited amenities

Categories

Cleanliness
4.29
Negative sentiments highlighted issues such as dirty rooms and maintenance problems.
Service
7.76
Some positive remarks about friendly staff, but distribution of responses indicates inconsistency.
Location
6.3
Location received limited feedback; convenience was mentioned positively.
Room Quality
4.25
Multiple reviews noted room conditions as poor, including issues with cleanliness and broken items.
Amenities
4.78
The pool being out of order and limited breakfast options were significant points of dissatisfaction.
Value for Money
5.24
Guests felt the value received did not match the costs incurred, particularly with deposits.
Food and Beverage
6.29
Breakfast was mentioned but lacked variety, leading to mixed reviews.
Overall Experience
8.26
Despite the negatives, some guests expressed hope for better experiences in future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 22:56

Property Description

Luxurious Amenities
The Dakota in Sioux Falls boasts a range of luxurious amenities including a fitness centre, indoor pool, hot tub, and a beautiful garden for guests to unwind in.

Comfortable Accommodation
Each air-conditioned room at The Dakota is equipped with modern comforts such as free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy a continental breakfast every morning during their stay.

Convenient Facilities
In addition to the relaxing amenities, the hotel offers practical facilities like a business centre and free private parking for guests. Ideal for both leisure and business travelers.

Experience the perfect blend of luxury and comfort at The Dakota. Book your stay now and indulge in a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Location

Guest Reviews

5.9
Based on 533 reviews
Cleanliness: 4.29
Service: 7.76
Location: 6.3
Room Quality: 4.25
Amenities: 4.78
Value for Money: 5.24
Food and Beverage: 6.29
Overall Experience: 8.26
S
Schwerin • couple • us
4
2026-03-26 • via Nuitee
F
Filip • couple • us
5
Pros:

Location,quiet,beds was super comfortable

Cons:

Had trouble finding reservation on computer,heater/ac filter was plugged and nasty,rooms door binding,hard to open,pool and hot tub was closed,bathroom door had holes in it,carpet had a whole,air vent in bathroom filthy,etc. tired of typing

2026-03-23 • via Nuitee
J
Jenni • family_with_children • us
3
2026-03-22 • via Nuitee
D
Debra • extended_group • us
3
Pros:

Did not stay due to the pool being out of service

Cons:

The fact that they still charged me for the room i never even looked at it.

2026-03-04 • via Nuitee
T
Trevor Hein • extended_group • us
3
Pros:

Location

Cons:

Large bugs in bathroom...in the middle of winter.

2026-03-03 • via Nuitee
R
Rosa • family_with_children • us
1
Cons:

The pool was not working and I didn’t get my line back

2026-03-02 • via Nuitee
R
Rosa • family_with_children • us
4
2026-03-02 • via Nuitee
M
Maryellen • couple • us
1
Very bad experience! Rude staff unwilling take things right or help at all!
Pros:

We were told there would be continental breakfast at 6am. Both days we stayed, there was no breakfast and the second day we were there, the clerk at the front desk stated their food order hadn't arrived and they were told by management not to say anything to guests nor put a sign out to notify guests of no breakfast. This was a very inappropriate way of handling said situation.
The electricity also went out in the building during our stay for quite some time. No one came to let us know what was going on, but we could see there was electricity in the surrounding buildings, street lights, etc. When the attendant was asked for a # for a manager, she refused to give it and said we'd just have to call back when the manager was working. But again, wouldn't tell us when that would be. Very rude and unprofessional behavior. We won't be staying here again and will be contacting upper management to get a refund!

Cons:

Pretty much everything!

2026-01-20 • via Nuitee
C
Christina • family_with_children • us
2
Sad/disappointed ( do better)
Cons:

Advertised pool under construction. Being late stayed being told 10% discount was not given. Breakfast was almost nonexistent and were down there by 8am. Common areas were very cold. Rooms were run down mold in the shower bathroom door falling apart remote did not work took 45min to check in. Would not stay again or recommend very disappointing.

2026-01-20 • via Nuitee
R
Ricky • solo_traveller • us
8
Comfortable
Pros:

Breakfast ok

2026-01-19 • via Nuitee
P
Paige • solo_traveller • us
6
2026-01-19 • via Nuitee
M
Monica • solo_traveller • us
8
I felt safe and sound.
Pros:

The breakfast was good but I think it should've had an option of meat-bacon or sausage links etc.
The receptionists when I checked in and checked out were very friendly.
I LOVE the outdoor courtyard.

Cons:

My blanket was torn.
There was a big spider web in the corner above the lamp.

2026-01-19 • via Nuitee
M
Michelle • couple • us
3
Pros:

Fast checkin

Cons:

Beds were not comfortable and pillows too hard. Son woke up with a stiff neck that lasted 3 days. Pool was closed and not announced online.

2026-01-19 • via Nuitee
C
Charles • couple • us
1
Terrible, worst hotel we have ever experienced
Pros:

na

Cons:

Terrible conditions could not get a refund or would have not stayed. Absolutely horrible hotel.

2026-01-19 • via Nuitee
T
Taylor • couple • us
3
2026-01-19 • via Nuitee
S
Straub • extended_group • us
8
Pros:

The bed was really comfy. The room was clean but the hallways were filthy

2026-01-19 • via Nuitee
S
Shelly • family_with_children • us
2
Bathroom sink was gross
Pros:

Breakfast was good

Cons:

Bathroom sink was plugged and I asked the front desk to please fix as gross stuff was coming back up. However nobody came to fix or even to just dump some draino down drain and plunge. Ended up washing hands and brushing teeth with bathtub faucet which was difficult with 2 people with mobility issues.

2026-01-19 • via Nuitee
A
Angelica • family_with_children • us
1
Horrible
Cons:

Hotel is very run down. Trim along the first floor is coming off. Room had a light burnt out. Horrible smell in room and hall ways. Room was booked and pool was closed down. Was not informed of pool closure upon check-in.

2026-01-19 • via Nuitee
J
Janeen • family_with_children • us
3
Unpleasant at best
Pros:

The staff was friendly, the ac worked, and the pool was functional at best...

Cons:

We had booked 2 rooms that we requested be close in proximity or possibly adjoining rooms. The first one was on the first floor. The second one was on the second floor with a nice jaunt between the two of them. Not ideal for family staying together. Second room had no chairs to sit on, no light other than bathroom light and a tiny nightlight lamp. It also had no wall hangings or blankets on the beds what so ever. There were massive stains on the floors and ceilings. First room was better. The ac had trouble keeping up and took a long time for the fridge to cool down at all. But at least this room had 2 chairs to sit on, a floorlamp and a wallsconce. We only got one towel though. We were lead to believe this was a nice family friendly place but seemed more like an extended stay hotel for vagrant type people. The pool was functional but the hot tub was not and the pool itself was not great although the kids somewhat enjoyed it. We ended up all cramming into one room due to no one being comfortable staying in the oddly empty room with the type of clientele staying there as well. Complaints were made to staff about the room but said there was nothing we could do except for put in a complaint through the booking service.

2026-01-19 • via Nuitee
B
Brandi • extended_group • us
7
Pros:

The breakfast was nice and the patio out door area was enjoyable to sit at.

Cons:

Na

2026-01-19 • via Nuitee