Sheraton Myrtle Beach

Hotels
•
Sheraton
8.4 (474 reviews)
2101 North Oak Street , Myrtle Beach , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Food
Overall Experience
Cons:
Staff Service Issues
Room Temperature
Streaming Connectivity

Categories

Cleanliness
8.84
Guests noted the hotel was nice and clean, rooms and areas were clean.
Service
7.62
Mixed feedback with some guests reporting rude staff and lack of professionalism.
Location
8.66
Location was convenient for events, adjacent to the Convention Center.
Room Quality
8.41
Rooms were described as clean and well-sized, but some guests found beds worn.
Amenities
8.14
Some amenities were available but issues with streaming connectivity were noted.
Value for Money
8.29
Good value based on the quality of breakfast and hotel services.
Food and Beverage
8.65
Breakfast was good and meals were appraised as delicious and good value.
Overall Experience
8.62
Overall experience was positive with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:26

Property Description

Connected to Myrtle Beach Convention Center: Located in the city's business district, Sheraton Myrtle Beach offers convenience for business travelers.

On-Site Dining and Indoor Heated Pool: Enjoy a meal at Vidalia's Restaurant and relax by the indoor heated pool with a sundeck, perfect for unwinding after a busy day.

State-of-the-Art Fitness Center: Stay active at the fitness center equipped with modern aerobic equipment and individual TV monitors for an enjoyable workout experience.

Experience the best of Myrtle Beach with Sheraton's prime location and top-notch amenities. Book your stay now for a memorable trip!

Important information:

A credit card must always be presented at check-in and remain on file. This includes guests who may pay via cash at check out.

The deposit will be charged at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 11.63 per day.

Location

Guest Reviews

8.4
Based on 474 reviews
Cleanliness: 8.84
Service: 7.62
Location: 8.66
Room Quality: 8.41
Amenities: 8.14
Value for Money: 8.29
Food and Beverage: 8.65
Overall Experience: 8.62
K
Kentuxan • Business • Celina, Texas
8
Decent Hotel. Unpleasant Bartender
Pros:

I stayed here for a conference. The overall experience was fine - my room was clean, bed slept well, but a couple of things stood out to me.

Second floor bartender - this gentleman was unpleasant and demeaning to me and clients I was entertaining. When ordering drinks from him, he seemed irritated because the bar was busy, and even went as far as to call out one of my clients for wanting a mocktail, telling her it’ll take 8 minutes to go look it up, and telling other guests waiting he couldn’t help them for 8 minutes because he had to look up her mocktail. This was rude and embarrassing. This guy should not be in a customer facing role.

No Valet parking - this is the first high rise full service hotel attached to a conference center I’ve stayed at that didn’t offer valet parking. I get this is a first world problem, but it would’ve been nice to not have to drive around the garage looking for a spot.

2026-02-12 • via Tripadvisor
J
Jiniva • couple • us
10
Will be back
Pros:

Everything. Room service to the coupons

Cons:

N/a

2026-01-20 • via Nuitee
H
Henderson • couple • us
10
2026-01-20 • via Nuitee
K
Kimberly • family_with_children • us
9
2026-01-19 • via Nuitee
R
Rose • family_with_children • us
9
Pros:

The breakfast was good

Cons:

The beds were small

2026-01-19 • via Nuitee
L
Leslie • couple • us
8
2026-01-15 • via Nuitee
G
Giselle • couple • us
10
2026-01-15 • via Nuitee
R
Ronnie • couple • us
10
2026-01-08 • via Nuitee
M
melissa • couple • us
4
Great location if you’re going to the conference other than that, we didn’t get any breakfast you have to pay for breakf
Pros:

Location great option that I could just go right downstairs to go to the conference room

Cons:

First room had a musty smell, and I had to be transferred to another room. The second room was clean however it could’ve done improvement as I brought my own cleaning supply.

2025-12-29 • via Nuitee
J
Jared • family_with_children • us
10
Pros:

Front desk person wonderfully professional and very nice. I think name was Melody shoulder length blonde hair. Very clean lobby and rooms. Easy access to convention center and great room service.

Cons:

One night stay.

2025-12-13 • via Nuitee
F
Figueroa • extended_group • us
10
2025-12-03 • via Nuitee
M
Mileny • extended_group • us
10
2025-12-03 • via Nuitee
B
Brian • family_with_children • us
10
2025-12-02 • via Nuitee
W
Willie • family_with_children • us
10
2025-11-27 • via Nuitee
M
Maykela • couple • us
9
2025-11-24 • via Nuitee
R
Ryan • family_with_children • us
7
Pros:

All the available options at the hotel

Cons:

The room was hot. I could not get it cooled down and didn't sleep well due to being hot.

2025-11-24 • via Nuitee
A
Audra • couple • us
7
2025-11-22 • via Nuitee
1
18katiep • Family
2
Terrible Customer Service regarding an accidental charge on my account.
Pros:

I called and asked for an update on Nov 21st for a refund promised for a cancellation fee accidently charged to my credit card on Nov 11. (our reservation was never cancelled; we simply changed our room type)
The employee on the phone was very rude and kept talking over me when I was explaining my reason for the call. She was unable to give me any timeline in which the already posted refund would be issued. She also never apologized for the accidental charge. When I asked when a good time would be to call back to check the status, she simply told me not to call back and to keep checking my statement.
As a DOS at a Marriott property myself, I was surprised and disappointed with the lack of customer service, unprofessionalism and over-all rudeness I received from the employee.

2025-11-21 • via Tripadvisor
A
Annalesa • solo_traveller • us
10
2025-11-12 • via Nuitee
D
Destiny • family_with_children • us
10
2025-11-08 • via Nuitee