Hampton Inn & Suites by Hilton Mesquite

Hotels
•
Hilton Worldwide
8.4 (235 reviews)
1030 West Pioneer Blvd, Mesquite, Nevada, 89027 , Mesquite , US
+1 972-288-9900

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Golfing nearby
Television in common areas
Arcade/game room
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions, including staff named Dani)
Clean rooms and updated interiors (many positive mentions)
Good/very nice breakfast
Pet-friendly policy (no pet fee) and pet-friendly rooms
Comfortable beds and nice pillows
Professional service and staff effort
Cons:
Pool and hot tub dirty or not working
Elevator failures and ice machine issues
Thin/creaky floors and noise from above
Slow internet
Missing shower gel/shampoo in rooms
Loud air conditioning and weak shower in some rooms
Wet spot on carpet in a pet room
Construction limiting access to amenities while price remained unchanged

Categories

Cleanliness
8
Generally praised as clean in many reviews, but several mentions of dirty pool/hot tub, a wet spot on carpet in a pet room, and maintenance-related cleanliness issues.
Service
9.6
Consistently positive mentions: friendly and helpful staff (named staff like Dani), professional service, pet-friendly policies with no fee; staff praised multiple times.
Location
8.4
Standard quality for this hotel tier (location not specifically discussed in reviews).
Room Quality
7.4
Mixed: rooms described as comfortable and updated, but many negative notes — creaky/thin floors and noise, loud AC, weak shower, missing shower gel/shampoo, and some worn elements.
Amenities
7.4
Several amenity problems reported: pool and hot tub dirty or not working, elevator and ice machine failures, pitch-black pool area at night, and slow internet.
Value for Money
8.4
Standard quality for this hotel tier (some guests noted expectations appropriate to price, others noted construction without reduced price).
Food and Beverage
9.2
Breakfast repeatedly described positively (nice/good/very nice breakfast); F&B generally a highlight compared with other issues.
Overall Experience
8.8
Overall positive stays cited many times (clean, comfortable, friendly staff, pet-friendly), but multiple maintenance and noise issues impacted comfort for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Recreational Opportunities
Enjoy our outdoor pool, spa tub, and 24-hour fitness center for a relaxing stay at our hotel.

Convenience and Services
Benefit from complimentary Wi-Fi, concierge services, and an arcade/game room during your stay.

Amenities
Indulge in a complimentary buffet breakfast and make use of our business center, express check-in, and free self parking.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Mesquite. Book now for a memorable stay!

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Maximum number of pets per room 3

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 235 reviews
Cleanliness: 8
Service: 9.6
Location: 8.4
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 9.2
Overall Experience: 8.8
M
Michael • partner
6
Pros:

The swimming pool was dirty. Needs to be cleaned more often.

2025-10-13 • via Nuitee
P
Paul
10
Pros:

Great

2025-10-13 • via Nuitee
D
Dan
10
Pros:

Very nice hotel and so it should be for the price. We can always count on Hamptons. Our service dog was welcome and didn't incur any fees. Nice hot breakfast. Shower was a little weak.

2025-10-11 • via Nuitee
I
Il Bae
10
Pros:

Everything is wonderful!!
I will come again soon!!

2025-10-10 • via Nuitee
G
Gregory • partner
10
Pros:

Great staff. Good breakfast.

2025-10-10 • via Nuitee
J
Julie • friends
10
Pros:

Easy check-in to a clean and updated room. Very helpful staff (Dani). Beds were extremely comfortable.

2025-10-09 • via Nuitee
B
Burke
10
Pros:

Our stay was very comfortable- no issues whatsoever.

2025-10-09 • via Nuitee
J
jordan
8
Pros:

Whole facility was cc lean, even construction area

2025-10-09 • via Nuitee
A
Adam
8
Great place but the flopr boards are creaky
Pros:

The staff were wonderful, the hotel was clean and comfortable. Only complaint is that the floors are very creaky. I know it may be some work but pleass get the floor boards secured better so that it doesnt creak anymore. It would wake us up when the people above us moved. Thank you. (Or floors made the same noise.

2025-10-08 • via Nuitee
I
Ixchel • family_with_children
6
Pros:

Property was under construction, didn't have access to lots of amenities, but the price was the same. The floors are very thin.So you could hear everyone walking around above you, it was really loud at night. The elevator broke several times, as did the ice machine.

2025-10-08 • via Nuitee
J
Jillian • family
4
Pros:

No running water from 10am - 5pm, so we couldn’t sleep in and basically had to check out at 10am rather than 12pm.
Internet was painfully slow and I had work to do.
There was a wet spot on the carpet of our “pet friendly room”
We wanted to use the hot tub at night and it was pitch black in the pool area, even though the pool is supposed to be open until 10pm.

2025-10-07 • via Nuitee
J
John
10
Pros:

great spot to stay and relax

2025-10-07 • via Nuitee
S
Sherlee • partner
2
Pros:

I liked the staff as they did try, but non-working elevator when on the top floor, 89 years old, after a long wait met walking up stairs with a bag, not leaving for dinner or the hot tub and to top it off, the TV was malfunctioning therefore nothing to do but sit in the room- so not a pleasant stay.

2025-10-07 • via Nuitee
A
Adolph
10
Pros:

Nice

2025-10-04 • via Nuitee
L
Loren
6
Pros:

i was on the 4th floor. When I went to leave the elevator was shut down. I carried an ice cooler, three suit cases and a couple of small bags to the car. I am 80 yrs old. it took me awhile.

2025-10-03 • via Nuitee
S
Sue • family
8
Pros:

Comfortable

2025-10-03 • via Nuitee
K
Kimberly • family_with_children
10
Pros:

Friendly staff

2025-10-02 • via Nuitee
W
William
10
Pros:

Great pet friendly property with some nice new updates. We would stay here again.

2025-10-01 • via Nuitee
S
Shelia
10
Pros:

Friendly staff, clean and quiet.

2025-10-01 • via Nuitee
Y
Yong
6
Pros:

The room was clean and generally well-kept, and the breakfast was okay. However, on arrival I found that there was no shower gel or shampoo provided, which was disappointing. The bigger issue was the noise — the room was not well insulated, and I could clearly hear sounds from the hallway, neighboring rooms, and from the floor above. Overall, not the most comfortable stay.

2025-09-29 • via Nuitee