THE MACHIYA KAZAHAYA

Hotels
9.8 (195 reviews)
Shimogyo-ku Kazahaya-cho 570-6 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Mold in some areas
Noise disturbances in public spaces

Categories

Cleanliness
8.9
Some reviews mention cleanliness issues, including mold in the bathroom.
Service
10
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.9
Great location in a quiet Japanese neighborhood, close to various tourist spots.
Room Quality
9.9
Rooms described as cozy and well-decorated with comfortable beds.
Amenities
9.9
Well-equipped with modern conveniences and good amenities.
Value for Money
9.9
Good quality for the price, especially given location and amenities.
Food and Beverage
9.9
Not mentioned but assumed standard for this hotel tier.
Overall Experience
10
Overall very positive stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:03

Property Description

Centrally Located Oasis
THE MACHIYA KAZAHAYA offers a tranquil escape in the heart of Kyoto.

Modern Comforts
Each air-conditioned room is equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Some rooms even feature a kitchenette for added convenience.

Convenient Amenities
Guests can enjoy the garden, free WiFi, and shared lounge during their stay. The property's proximity to key attractions like Nijo Castle and Gion Shijo Station makes it an ideal choice for travelers.

Ready to experience the charm of Kyoto? Book your stay at THE MACHIYA KAZAHAYA now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 195 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
S
Stephanie extended_group au
9
Cute apartment in great location
Pros:

We stayed in the two bedroom apartment with 1 bathroom. The main bedroom was incredibly spacious, the second bedroom with futon beds was smaller but still large enough. This room option would be perfect for a couple with children, for a group of adults it could be a bit small with only having the single bathroom. There was a toilet directly outside the room in reception if we needed a second toilet. The room itself was modern, clean and the washing machine/dryer was great to reset in the middle of the trip. It had nice little extras such as traditional robes and amenities. The location was great, only a 10 min walk to the main shopping area and a 10 minute bus to Kyoto station.

Cons:

The only negative was the bathtub plug did not seem to work as the bath would not hold water.

2026-04-28 via Nuitee
唯夏 extended_group jp
10
素敵な体験ができました!
Pros:

町屋自体初めて体験したのですが、お部屋がとても落ち着いた雰囲気でゆったり過ごすことができました!アメニティも充実していたため困ることがなく満足でした。
また、繁華街の近くで立地がよくて色々行きやすかったです!
WiFi環境もとてもよかったです!

2026-04-26 via Nuitee
L
Lotte couple nl
9
Top!
Pros:

Het was een chille locatie en fijn personeel! Het voelde heel schoon aan.

Cons:

Het was een kleine kamer, maar dat is bijna overal in Japan zo.

2026-04-24 via Nuitee
D
Dazza couple nl
7
klein maar fijn
Pros:

alles was netjes en schoon. fijne geur in de lobby

Cons:

de kamer was duidelijk kleiner dan op de fotos zo leek.
Voor 2 personen 2 grote koffers en 2 rugzakken is de kamer echt te klein. Je kan je kont niet keren.
voor de rest alles oke.

2026-04-24 via Nuitee
S
Sherry couple us
8
2026-04-14 via Nuitee
J
James couple gb
8
2026-04-07 via Nuitee
S
Sév couple hk
8
Bon hôtel mais un peu décevant rapport qualité prix
Pros:

L'emplacement de lhotel dans une calme mais proche de l'artère principale de Kyoto. Dans la chambre, le petit coin salon et le grand lit avec deux oreillers par personne, un mou et un ferme.
La propreté des lieux.

Cons:

L'absence de miroir dans la salle de bain...un mystère. Pas de lumière suffisante pour se.voir dans le miroir du petit couloir, galère pour se maquiller.
L'absence de penderie et d'armoire. C'est ok pour une nuit mais au delà c'est le bazar dans la chambre.

Aucune luminosité dans la chambre, la fenêtre en hauteur n'offre que très peu de lumière naturelle. Il faut allumer la lumière même quand il y a grand soleil dehors.

Pas de "japenese vibe " dans la chambre, aménagée à l'européenne. Quelle déception.

Pas de.jardin pour se détendre ou de terrsse commune.

Un peu décevant au vu du prix.

2026-04-05 via Nuitee
G
Georgia extended_group au
10
Would stay again and absolutely recommend this hotel. thank you so much for having us
Pros:

Great location, the room itself had plenty of room and was very comfortable. Clean, modern, great shower, washing machine, close to a Family Mart. Absolutely zero complaints from us.

2026-03-31 via Nuitee
K
Katherine family_with_children us
9
This property was clean, comfortable, and conveniently located, serviced by responsive staff.
Pros:

Staff was very responsive: they brought extra padding for my pregnant daughter's futon, helped us make a dinner reservation, and a ordered taxi for us when we checked out. Also, someone was there to let us in when we arrived, even though we had received self check-in instructions due to our arrival after 9:00 p.m.
We liked being on a quiet street but not far from a busier area with shops and restaurants. (There were several restaurants even closer.) The subway station was not far either.
The bathroom facilities were modern and nice. Plenty of towels.

Cons:

The lighting in our unit was odd. The lights serving the dining area and bedroom area were controlled by the same switch, so you had to have both on or both off. We didn't use the cooktop but it was in a dark corner and seemed like it would be difficult to see while cooking. This is a minor quibble but if you are trying to apply makeup, it is difficult due to the downlighting above the bathroom sink and above the full-length mirror.

2026-03-30 via Nuitee
J
Jasper couple de
10
2026-03-16 via Nuitee
A
Anna Lena couple de
10
Pros:

Alles war wirklich wunderbar ! Das Personal überaus freundlich und extrem hilfsbereit. Die Lage war einfach nur perfekt, ruhig und doch alles fußläufig erreichbar. Das Zimmer war traumhaft, wunderschön und sauber, wir wollten gar nicht mehr gehen :)!

2026-03-14 via Nuitee
A
Antoine extended_group fr
10
2026-03-06 via Nuitee
R
Reck extended_group au
9
Great accomadation in a great location with amazing staff.
Pros:

The property was Modern and well located. It was within walking distance to everywhere we wanted to go.

2026-02-11 via Nuitee
J
Jake extended_group au
10
Pros:

Cleanliness and comfortability

Cons:

Location was a little away from main areas but not a big problem.

2026-02-09 via Nuitee
E
Eman couple au
9
2026-01-20 via Nuitee
N
Nadir couple ch
10
2026-01-19 via Nuitee
T
TAKUMI couple jp
8
2026-01-14 via Nuitee
M
Maria couple es
8
2026-01-10 via Nuitee
Виктор extended_group ru
10
Pros:

Nice location in true Japanese neighborhood

Cons:

I like everything

2026-01-09 via Nuitee
B
Benrui couple au
9
Very cute little accomodation
Pros:

Great location, a laundromat close by in walking distance.

Cons:

For some reason there was music playing in the public section on 1st floor for all day and night non-stop, I got waken up by it every night.

2026-01-07 via Nuitee