Occidental Jandía Playa

Hotels
Occidental Hotels and Resorts by Barcelo Hotel Group
8 (2621 reviews)
Sancho Panza, s/n , Morro del Jable , es

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Good location
Comfy rooms
Nice amenities
Cons:
Cleanliness issues
Dining experience needed improvement
Some furnishings outdated

Categories

Cleanliness
7.46
Mixed reviews about cleanliness, some guests noted issues.
Service
8.93
High praise for the service, especially from staff members.
Location
8.47
Convenient location with good accessibility.
Room Quality
7.92
Generally positive comments about room quality, with some concerns regarding furnishings.
Amenities
7.95
Amenities were decent but some needed updating.
Value for Money
7.91
Fair value for the price, though some items were noted as lacking.
Food and Beverage
7.46
Food quality was good; however, service timing was an issue.
Overall Experience
7.93
Overall enjoyable stay with mixed elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:58

Property Description

Luxurious Beachfront Location
Overlooking Jandía Beach, Occidental Jandía Playa offers a premium stay with 2 outdoor pools, a spa, and various dining options.

Culinary Delights
Indulge in a culinary journey at the hotel's two buffet-style restaurants serving Canarian and international cuisine, along with four vibrant bars to enjoy refreshing beverages.

Comfortable Accommodations
Relax in rooms with private balconies, air conditioning, satellite TV, and modern amenities, ensuring a comfortable and enjoyable stay.

Experience the epitome of relaxation and luxury at Occidental Jandía Playa. Book now for an unforgettable beachfront getaway.

Important information:

Please note that drinks are not included in halfboard rates.

Please note that the total amount of the reservation due upon arrival.

Please note that guests booking 10 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that Occidental Jandía Playa was formerly known as Barceló Jandia Playa.

Please note that guests are required to wear formal clothing during dinner service in the restaurant.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Room rates on 25th and 31st December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

Location

Guest Reviews

8
Based on 2621 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
J
Jacques couple fr
8
Cons:

L'emplacement de notre chambre, très loin de la réception,donc des problèmes pour le transport des valises

2026-03-13 via Nuitee
K
Katarzyna couple pl
8
Pros:

The hotel is located outside of the main area of Morro Jable which was an advantage (as it was not that crowded) as a disadvantage as well (if you mind walking 30 min after a big dinner you have to take a taxi or your own car;). We mostly liked that is not a massive hotel building but a few of smaller blocks surrounded by plants and palms. Highest appreciation for special tiny houses for other residents - not so stray cats! The room was spacious and the breakfast was really good - pretty much everything you can imagine to have for breakfast wast there:) There is an independent exit/entry from the beach side so it’s easier to leave the hotel this way if you have a room in one of the "lower" blocks assigned.

Cons:

The bathroom might need some renovation work, as it looked pretty old and worn (but clean nonetheless). I had lots of doubts before coming there as no one responded to my messages sent through booking.com channels, so my questions remained unanswered up to the check in - I think such a huge hotel, a part of Barceló chain apparently, could pay more attention to it to make clients feel safer about their reservation. Our cards stopped working midstay but the problem was quickly solved, although that required a trip to the main building. Apart from that - all was good during our short stay.

2026-03-11 via Nuitee
R
Ricard couple es
9
2026-03-11 via Nuitee
N
Nataliia couple fr
10
L'hôtel nous a tellement plu que nous y retournerons sans hésiter.
Pros:

J'ai beaucoup aimé ce complexe hôtelier, original, il est idéalement situé, la plage est toute proche.

Cons:

Le seul point négatif, c'est que nous avions des lits horribles, de mauvais matelas inconfortables ; nous avons souffert pendant toutes nos vacances((

2026-03-10 via Nuitee
H
Hilde couple no
6
Pros:

Rent og pent. Fin havutsikt. Veldig fint uteområde.

Cons:

Matsalen var veldig stor, noe som gjorde at det ble veldig mye støy..
Det var ikke Wifi.

2026-03-09 via Nuitee
J
Jose Alejandro couple es
10
2026-03-09 via Nuitee
M
Martin van couple de
6
Wir werden nicht wiederkommen !!!
Cons:

Wir hatten keine Verpflegung, nur Frühstück.
Das Frühstück war miserabel, auf keinen Fall 4*. Jede Kantine hat mehr Atmosphäre. Auch die Qualität war Jugendherberge.

2026-03-08 via Nuitee
T
Thieullet family_with_children fr
8
Séjour agréable mais il y avait trop de vent
Pros:

L'hôtel est bien situé, juste une route avec un passage souterrain à passer pour accéder à la plage. Les buffets pour les repas sont bien variés, il y en a pour tous les goûts. Possibilité de manger en terrasse au restaurant avec vue sur mer.

Cons:

Au niveau du buffet des desserts : toujours la même variété midi et soir : des génoises, glaces, mousses mises en vrac. L'hôtel nécessite une rénovation constatée dans notre chambre

2026-03-07 via Nuitee
J
Jali solo_traveller be
9
Pros:

Je recommande volontiers. Les beaux parterres de fleurs et cactus autour des chambres, les 2 piscines impeccables, les voiturettes pour déposer les bagages et touristes près de leurs chambres. Plats du restaurant principal variés et savoureux, meilleurs que dans l'hôtel Occidental voisin. Personnel sympathique et serviable. Un grand merci à Mayuri soucieuse de bien nettoyer les chambres, avec bonne humeur et extrême courtoisie.

Cons:

De nombreux fumeurs sur le Patio canario, assis parmi les non fumeurs désireux de profiter de la belle vue sur Océan et plage, naturellement = SANS fumée de cigarettes. Merci de penser aussi au confort (et à la santé) des non fumeurs. Un logo non fumeurs à cet endroit serait le bienvenu.

2026-03-07 via Nuitee
C
Carla couple es
8
2026-03-07 via Nuitee
S
Sara solo_traveller es
7
2026-03-06 via Nuitee
A
Adrienn Helga solo_traveller de
10
2026-03-05 via Nuitee
L
Lena couple de
10
War ein super schöner Urlaub! Kommen auf jeden Fall wieder!
Pros:

Super freundliches Personal, tolle Anlage und Village, sauber, tolle Unterhaltung und Veranstaltungen, sehr gutes und abwechslungsreiches Essen! Alexander ist mit Abstand der beste Koch! Wir kommen wieder! 🤩

Cons:

War alles super!

2026-03-04 via Nuitee
M
Mădălina ioana couple gb
7
2026-03-03 via Nuitee
M
Mădălina ioana couple gb
7
Pros:

Recomand spa-ul,am petrecut 2 zile extraordinare la spa,fetele de acolo vorbesc fluent mai multe limbi si sunt atente la toate cerințele noastre! Anul acesta am vazut îmbunătăți la lobby si restaurant! Din păcate nu am avut semnal la telefon si nici internet in toate clădirile!

2026-03-03 via Nuitee
L
LM Gasmarine Tenerife, S.L. extended_group es
9
2026-03-03 via Nuitee
M
Maria Rosaria extended_group it
8
Pros:

Colazione e cena a buffet ottimi.
Resort autosufficiente, anche con negozi e supermercato proprio sotto,ma lontano da centri abitati.
Mare e spiaggia meravigliosi e abbastanza comodamente raggiungibili a piedi.

2026-03-02 via Nuitee
M
Malgorzata family_with_children gb
10
2026-03-01 via Nuitee
B
Barbara family_with_children pl
10
POBYT BARDZO BARDZO UDANY POLECAM
Pros:

Jedzenie przepyszne .Duży wybór , świeżość , smak Przemiły personel , uśmiechnięty pomocny. Jednym słowem jedzenie wyśmienite. Super lokalizacja. Hotel czysty , zawsze posprzątany , wygodne łóżka duża łazienka . Obsługa na recepcji przesympatyczna. Polecam z czystym sumieniem i na pewno wrócę jak najszybciej . Extra siłownia

Cons:

NIE MA TAKIEGO CZEGOŚ

2026-02-26 via Nuitee
M
MCarmen couple es
9
Pros:

Instalaciones comunes y régimen de todo incluido

2026-02-26 via Nuitee