Albergo Italia

Hotels
5.5 (81 reviews)
Via Generale Paolo Solaroli, 8/10 , Novara , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Breakfast was good
Friendly staff
Great location
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed cleanliness reviews
Maintenance issues in rooms
High price for some guests

Categories

Cleanliness
6.7
Guests had mixed reviews, with some mentioning cleanliness as a positive aspect while others had complaints.
Service
7.6
Service was generally appreciated, although some guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.6
Rooms were generally comfortable, but some guests mentioned maintenance issues.
Amenities
7.2
Satisfactory amenities mentioned, with some guests praising the gym and pool while others noted the lack of spa services.
Value for Money
6.3
Mixed reviews with some guests feeling the price was high for the services offered.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, though some mentioned a desire for more variety.
Overall Experience
7.7
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 13:19

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style at Albergo Italia, where each air-conditioned room is equipped with a minibar and features elegant wooden floors. Enjoy the convenience of a private bathroom during your stay.

Prime Location in Novara
Situated in the heart of Novara, our hotel is just 200 meters from the Cathedral and a short 1 km from Novara train station. Explore the city with ease and take in the local attractions effortlessly.

Free Parking and Easy Airport Access
Forget the hassle of parking fees as we offer complimentary parking for our guests. Additionally, with Milan Malpensa Airport only 30 km away, your travels to and from Italia Albergo are convenient and stress-free.

Book your stay at Albergo Italia now for a memorable and hassle-free experience!

Important information:

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

5.5
Based on 81 reviews
Cleanliness: 6.7
Service: 7.6
Location: 8.1
Room Quality: 7.6
Amenities: 7.2
Value for Money: 6.3
Food and Beverage: 7.4
Overall Experience: 7.7
J
James review category business travellers gb
4
Disappointing
Pros:

Not much

Cons:

Most of it

2025-02-02 via Nuitee
R
Robbie young couple gb
9
Superb
Pros:

I don't agree with some of these complaints, don't buy a red car and complain that it is red... you can tell by the pictures that it is not a modern hotel, i feel like the original style of the hotel really adds to the character and charm. I knew what I was getting and enjoyed my stay.

Cons:

I wish the bedside radio still worked

2025-01-11 via Nuitee
D
Dintimille young couple ch
6
Good place for 1 night last minute find but would not stay longer
Pros:

Breakfast was good and the place was clean

Cons:

Our bed had a hole in the middle… honestly worst night of my life… the hotel should get some renovations done but it was okay

2025-01-07 via Nuitee
R
Rm review category business travellers it
8
Very good
2024-12-14 via Nuitee
S
Stanislav family with young children si
9
Superb
2024-10-20 via Nuitee
L
Lucia review category business travellers it
5
Passable
2024-10-20 via Nuitee
V
Vasile young couple gb
7
Good
2024-10-20 via Nuitee
A
Amin review category business travellers fr
4
Disappointing
2024-10-19 via Nuitee
A
Amin solo traveller fr
4
Disappointing
2024-10-16 via Nuitee
J
Joseph solo traveller it
9
Superb
2024-10-12 via Nuitee
A
Ali review category business travellers at
4
Disappointing
Pros:

The staff were kind and polite

Cons:

I expected more items in the breakfast
The furniture was old specially the beds
The bathroom cabin was very small and I'd prefer a portable dosh
By the way, people of the middle east are used to using hand bidet hose.hope that hotels in Europe apply it

2024-10-10 via Nuitee
I
Iuliia solo traveller ge
1
Bad
Pros:

Nothing

Cons:

Dirty, smell, light like on horror

2024-10-05 via Nuitee
M
Marques solo traveller fr
2
Not very good - more like incredibly disappointing
Pros:

The breakfast was good. Coffee, croissants, boiled eggs, yogurt was sufficient. Peaceful environment and the people in the kitchen were very nice.

Cons:

My experience at this hotel was disappointing, to say the least. The beds were uncomfortable, and after changing rooms, I still couldn't find a suitable one. For the price they charge, the quality of the hotel is equivalent to that of a hostel.

The night manager's behavior when I checked in was particularly upsetting. When I asked if I could use a charger near his desk to contact people after my partner's accident, he initially refused, claiming it was his charger. It took expressing my frustration before he reluctantly allowed me to use it.

However, amidst the overall negative experience, there was one standout employee with blond hair who was incredibly kind and friendly. Her warmth made a significant difference.

Overall, my stay was marred by uncomfortable beds, poor customer service from most staff members, and an unwelcoming atmosphere. For these reasons, I wouldn't recommend paying more than 50€ per night at this hotel.

2024-09-22 via Nuitee
R
Reza review category business travellers gb
2
It can improve
Pros:

location
clean
Comfort in the Room

Cons:

WIFI was rubbish and disconnected when u moved along the hotel

Not cooperative when i tried to cancel my booking for rest of the week ( 2 nights)

No kettle or cup in the room

2024-09-18 via Nuitee
F
Filip family with young children be
4
Disappointing
Pros:

Location

Cons:

Hot. Poor breakfast.

2024-09-17 via Nuitee
A
Anonymous young couple gb
3
A very poor hotel
Pros:

It was clean

Cons:

The bed was the most uncomfortable I've ever slept in. It was 2 single beds pushed together with a sheet across. The mattress was so old you could feel the springs poking up. The whole hotel is very tired and needs refurbishment. The breakfast was a limited self service, no hot food available, coffee was a disgusting instant.
No tea making facilities in the room and we got charged €2 for drinking a tiny bottle of water in our room. I would struggle to give it a very low 3*
I do not recommend this hotel

2024-09-14 via Nuitee
S
Stelios group cy
3
I would not recommend this hotel. It needs serious renovation
Pros:

Location is very good and staff are polite

Cons:

The rooms are run down and beds are old and not comfortable, breakfast is very basic and corridors and common areas are dirty. WiFi did not work in the room

2024-08-30 via Nuitee
E
Edogiawerie family with young children gb
1
Poor practises
Pros:

There was nothing that I and my family liked about the hotel. Not worth to be a 4 star hotel 😕

Cons:

I didn't like anything about the hotel, the pictures online are deceptive, the facility is not clean, dirty and stained carpets, the staff are not professional, changing bedsheets every three days even when the bedsheets were dirty and their attention was brought to it, they still refused to change them until after three days.

2024-08-14 via Nuitee
U
Ukeme young couple gb
6
Pleasant
Pros:

The stay was okay for location and commuting

Cons:

No Internet in the room area and had to go to the lobby area to connect to Internet.

2024-08-13 via Nuitee
M
Melanie solo traveller fr
6
Pleasant
2024-08-10 via Nuitee