VIVA Blue & Spa

Hotels
Viva Hotels & resorts
9 (152 reviews)
Passeig de Bateman, s/n , Playa de Muro , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Great housekeeping
Fantastic location
Cons:
Poor room service
Decline in entertainment quality

Categories

Cleanliness
8.64
Housekeeping is the shining light, great attentive staff but some room issues reported.
Service
9.11
While some staff were rude, overall service experience varied with positives noted in certain areas.
Location
9.65
Playa de Muro is fantastic with great restaurants and beautiful beach.
Room Quality
8.6
Room had several issues including non-working TVs and safe.
Amenities
9.13
Facilities are generally good, but children's entertainment has declined.
Value for Money
9.59
Hotel offers good value despite some negative experiences.
Food and Beverage
8.14
Food quality at the buffet was poor compared to local alternatives.
Overall Experience
9.11
Overall a lovely hotel, but disappointment with service and amenities this time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:38

Property Description

Luxurious Aparthotel by Playa de Muro Beach

Spectacular Pool Options: Enjoy a semi-Olympic outdoor pool and a heated indoor pool year-round at Viva Blue.

Wellness and Fitness: Indulge in the spa with a sauna, fully equipped gym, and massage services. Perfect for athletes with special cyclist facilities.

Family-Friendly and Fun: Kids will love the children's play area and club, while adults can unwind at the poolside snack bar or buffet restaurant.

Book your stay now at Viva Blue for an unforgettable Mallorcan getaway!

Important information:

Please note the cleaning service is carried out 5 days per week.

Please make sure that the capacity of the room you book corresponds with the number of people that will stay in the room. Please note that if you wish to accommodate extra children or adults in the room, you will have to pay a supplement

The Media Pensión Plus includes water, beer, soft drinks and house wine at dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Spa/wellness center is closed from 2027-03-18 until 2026-11-01
Bar is closed from 2027-03-18 until 2026-11-01
Fitness center is closed from 2027-03-18 until 2026-11-01

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 152 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 8.14
Overall Experience: 9.11
6
649christophn Family
10
Perfekt Family vacation!
Pros:

Kleiver and Santos are the best! We had a great time!

2026-05-16 via Tripadvisor
I
ivicam238 Family
10
It's summer!
Pros:

Cool place to stay, friendly staff.

2026-05-16 via Tripadvisor
_
_ubom_rg81 Friends getaway
10
Excellent Stay During Our Triathlon Training Camp
Pros:

During our triathlon training camp, we had an excellent stay at the hotel. We truly appreciated the pleasant atmosphere, cleanliness, and overall comfort, which helped us relax and recover after demanding training sessions.

A big compliment goes to the reception staff for their professional and helpful approach. The team was always kind, accommodating, and ready to assist us with anything we needed.

Special thanks also go to the waiter Gabriel, who was attentive, friendly, and always served us with a smile and a positive attitude throughout our stay. His approach greatly contributed to making us feel welcome and comfortable at the hotel, and we would be happy to return in the future.

Thank you for a wonderful stay — we highly recommend this hotel to anyone looking for quality service and a pleasant atmosphere.

2026-05-16 via Tripadvisor
7
797hannav Family
10
Visit to the viva blue bar in the evening
Pros:

We were helped by Kleiver and Santos and have to thank the helpful customer service!

2026-05-15 via Tripadvisor
6
668aat Family
10
Evening show at the Viva Blue bar.
Pros:

Kleiver and Santos were excellent bartenders, and very helpful!

2026-05-15 via Tripadvisor
B
Breda family_with_children ie
10
2026-05-15 via Nuitee
A
Astrid Klerud family_with_children no
8
2026-05-15 via Nuitee
J
jimjS6835EG Couples Wokingham, Berkshire, England
10
Cycling and some much needed down time
Pros:

We came as a couple for some cycling - the bike hire and facilities excellent. The outdoor pool for swim training is also excellent which we used a couple of times during our stay. We went all inclusive and the food and service were fantastic. As we came in low season it was perfect for our needs with easy access to the beach, rides up along the coast and inland. I would stay again if able to given the ease of everything and its location.

2026-05-14 via Tripadvisor
C
charlottecQ896VM Family
10
Gorgeous hotel, perfect for families
Pros:

We’ve just returned home from an incredible stay at VIVA Blue. We travelled as a family of four with two children under 5, and it was the perfect family hotel for us.

The facilities were fantastic, and the gardens were beautifully maintained. Everywhere felt spotlessly clean and we constantly saw staff cleaning throughout the day. We requested a quiet room overlooking the nature reserve, and the hotel accommodated this perfectly. Sitting on the balcony each evening watching the sunset behind the mountains was a real highlight of our trip.

Breakfast was included in our stay, we made lunch in our room, and paid for dinner at the buffet restaurant each evening. There was always plenty of choice and the food was consistently good. We also loved the wristband system that allowed us to charge purchases to our room, meaning we didn’t need to carry cash or bank cards around the hotel.
The children especially loved the fantastic playground and bouncy castles, which were conveniently located beside the kids’ slide pool. Although we didn’t use the mini club this time, it looked excellent.

The location was ideal to, just a 5-minute walk to a lovely toddler-friendly beach. Overall, we thought it was absolutely worth the money and we would definitely return

2026-05-13 via Tripadvisor
S
SPL1987 Couples Glasgow, Scotland
10
Friendly hotel
Pros:

We end up in this hotel after another hotel in the group had a problem with our booking, although not the hotel we booked this hotel full met our expectations, the staff were all friendly, helpful and polite, we had the Royal terrace room which came with a large terrace hot tub and a Bali bed all on a private roof terrace.
The food was excellent in the buffet restaurant and lunch was served at the patio bar and was chosen from a menu and served to the table, the staff in the patio bar and restaurant were very attentive and remembered your drinks order, great service.
The only downside was that some birds had entered the restaurant and could be a bit of a pest.
Overall a great hotel with great staff and service.

2026-05-13 via Tripadvisor
S
Semko NONE Borlange, Dalarna County
10
Excellent stay and experience
Pros:

It was pleasure to stay in Viva Blue and enjoy all services and possibilities they have.
Very services minded personal.

2026-05-12 via Tripadvisor
Özge solo_traveller de
7
Pros:

Gute Lage, mit kurzem Weg zum Strand und Restaurants. Kinderfreundliches Hotel und sehr gut ausgestattet dafür. Pools waren sauber.

Cons:

Wir durften, obwohl wir früh abgereist sind, nichts vom Frühstück einpacken. Der Innenpool war sehr klein. Die Fliesen draußen waren rutschig, wenns geregnet hat. Beim Frühstück gab's leider auch jeden Tag das gleiche.

2026-05-12 via Nuitee
S
Sampo family_with_children fi
8
2026-05-12 via Nuitee
G
Grietiena family_with_children nl
9
Fantastisch! Vooral het animatieteam!
Pros:

Het animatieteam was echt geweldig! Heel veel persoonlijke aandacht en elke dag leuke spelletjes en activiteiten.
Mooi complex en overal zeer vriendelijk personeel! We kregen een kamer aan de achterkant maar konden deze de volgende dag omruilen naar een kamer met zicht op het.zwembad.
We hebben een heerlijke vakantie gehad!

Cons:

Er staan maar twee stoeltjes op het balkon met een heel klein tafeltje. Ook binnen hadden we maar 3 eetstoelen terwijl we met z'n vieren waren.
De bedbank is erg hard.
De zwembaden voor de kinderen zijn niet verwarmd.

2026-05-11 via Nuitee
B
brianwalsh1979 Family Cobh, County Cork
10
Perfect Family holiday
Pros:

I thought it was amazing the staff is the best of the best. Especially Cristion and all rest of the entertainment staff. It is perfect for families and I would definitely recommend it. It has lots to do and is suitable for all ages.

2026-05-09 via Tripadvisor
S
semkor Friends getaway
10
Very satisfied
Pros:

Friendly staff everywhere but specially in reception (thanks for supporting Kamil and Carmen).
Good biking shop, swimming pool and other facilities.

2026-05-09 via Tripadvisor
8
839carls Family
10
A great (relaxing) family hotel! In a great location
Pros:

I am the kind of traveler who almost never visits the same location twice, let alone the exact same hotel, but this place has completely broken that rule. I would come back here in a heartbeat.

Finding a genuinely family-friendly hotel that doesn't sacrifice quality is tough, but this property strikes the perfect balance. It is incredibly welcoming to families, but completely avoids that rowdy or chaotic vibe. It maintains a classy, relaxed, and high-quality atmosphere throughout.

The pools are fantastic. The hotels internal kids playground is nearby but well tucked away and safe! Everything works, everything is switched on as advertised (A/C, pool heating etc.).

• The Food: Absolutely excellent across the board. Every meal was high-quality, varied, and genuinely delicious from start to finish.

• The Staff: Without exaggeration, this is the most helpful and accommodating hotel team I have ever encountered. Nothing was too much trouble for them, and their warmth truly elevated the trip. The entertainment staff (lots of them) were fantastic.

• The Grounds: A massive shout-out to the maintenance and gardening crew. You constantly see them quietly working in the background—tidying, pruning, and meticulously grooming the property. Because of their continuous hard work, the entire hotel is kept in absolutely pristine condition.

If there is one tiny area for improvement, it would be the selection at the bar. There is a slight lack of choice when it comes to beers and spirits. The drinks setup feels very much geared toward the all-inclusive crowd, so if you are staying on a different board basis and paying at the bar, they aren't really set up to offer a wider or more extensive menu.

Even with that small point regarding the drinks, if you are looking for a beautifully maintained, genuinely hospitable place for a family getaway that feels like a true upgrade, look no further. I cannot recommend it highly enough!

2026-05-09 via Tripadvisor
E
Emir couple se
10
Perfekt hotell med trevlig personal
Pros:

Allt var helt perfekt. Från personal till service och hotellet. Speciellt Kamil som hjälpte oss i varje läge. Service i världsklass.

Cons:

-

2026-05-09 via Nuitee
W
Waybill1989 Family Sidney, Victoria Capital Regional District, Vancouver Island, British Columbia
10
Cycling with Balance Point Racing and entertaining our grandson
Pros:

The meals were fabulous with lots of local fish and a huge buffet. Entertainment at night was good for our grandson. The Bubble Magic show and the Flamenco dance show were good for us.

2026-05-06 via Tripadvisor
T
thereseb983 Family Boras, Vastra Gotaland County, West Coast
10
Very very good!
Pros:

The location is perfect, behind the Main Street and 2 min from the beach. Hotel staff are sooo friendly and helpful. Pools are but cold at this time of the year but the kids are allowed in the spa during the day. Food is great, it’s clean and nice rooms. Staff at lunch restaurant is professional and friendly. Nice to order and get served at table with all inclusive for lunch. Buffet is great and food is good quality. Over all so pleased with this hotel!! Hotel area is child friendly and we had a family room with garden which was perfect for my girls 4 and 7 who could come and go as they wish to playground and pools. Would definitely come back.

2026-05-05 via Tripadvisor