Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Clean and spacious rooms
Excellent amenities
Cons:
Cleanliness issues
Language barrier with staff
Long wait for breakfast

Categories

Cleanliness
9.14
There were cleanliness issues noted, such as hairs in the shower and crumbs on the table.
Service
10
Staff were described as helpful, friendly, and attentive, enhancing the overall experience.
Location
10
The location is exceptional, with convenient access to attractions and the metro.
Room Quality
10
Rooms were noted as clean, spacious, and stunning with a beautiful view.
Amenities
10
Amenities were praised, though some facilities showed signs of wear.
Value for Money
9.61
The value was considered good given the overall hotel quality.
Food and Beverage
9.65
Food was generally good, but there were some comments about breakfast wait times.
Overall Experience
10
Overall experience was very positive, with memorable celebrations reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:45

Property Description

Luxurious Accommodations with Stunning Views
Pudong Shangri-La, Shanghai offers a blend of classical elegance and contemporary designs in its two towers, providing guests with luxurious rooms boasting panoramic views of the Bund, Huangpu River, or Pudong's skyline.

Top-Notch Facilities and Services
Guests can indulge in the CHI, The Spa, well-equipped Fitness Centre, indoor swimming pool, sauna, steam bath, whirlpool, and massage facilities. The hotel's extensive event space, including grand ballrooms and function rooms, caters to various occasions with professional audio-visual facilities.

Culinary Delights from Around the World
With eight unique dining venues, guests can embark on a culinary journey sampling eclectic flavors from East and West. From authentic Huaiyang cuisines to modern Japanese dishes and cosmopolitan buffet options, the hotel ensures a delightful dining experience for all.

Book your stay at Pudong Shangri-La, Shanghai and indulge in upscale comfort, personalized service, and a myriad of amenities for a truly unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

For those who book 10 rooms or more are required to pay deposit of the full amount to secure your reservations. The property will contact you with bank transfer instructions. Any cancelation or modification has to be made at least 14 days prior to the arrival. For more information, please contact the property directly.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Extra bed and airport transportation required to contact with hotel directly at least one day in advance.

Breakfast will be arranged at hotel designated venue during Public Holiday.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1727 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.61
Food and Beverage: 9.65
Overall Experience: 10
A
Amaral • couple • br
10
Otimo hotel
Pros:

Vista do quarto

Cons:

Na

2026-05-09 • via Nuitee
V
Vitalie • couple • md
10
2026-05-09 • via Nuitee
S
Stefan • family_with_children • bg
10
Good place to stay
Pros:

Well decorated rooms and lobby. Helpful staff, tasty food in the restaurants and awesome bar.

Cons:

-

2026-05-09 • via Nuitee
алексей • family_with_children • by
6
2026-05-09 • via Nuitee
Z
Ziya • couple • tr
9
Ödediğinizin hakkını fazlasıyla alırsınız.
Pros:

Bu otelin konumundan daha iyi bir konuma sahip otel shangai da yok. “Old money” lüks otel. Teknolojik değil, klasik müzik çalan salonlar, muazzam bir lobi. Sıcak ambians(biraz eski tip) odalar. Manzarası harikaydı.kahvaltısı oldukça tatmin edici. Aç kalmazsınız. Oda servisi menüsü gayet iyi.

Cons:

Smoke free otel, puro içiyorsanız oturmak ve vakit geçirmek için başka bir mekana gitmelisiniz.

2026-05-08 • via Nuitee
M
makoto_h • couple • jp
10
最高の景色と最高の設備
Pros:

広い窓面に展開する上海の外灘の景色が最高です。朝も、夜のライトアップも部屋から一望できます。チェックイン時の対応、クラブラウンジでの食事どちらも質が高くラグジュアリークラスのホテルであることに疑問の余地はありません。客室の配置、備品類もとてもよく考えられており、ストレスがありません。また家具類の品質も良いです。にも拘らず、料金が比較的リーズナブルでお得感があります。施設やサービスを使い切るような滞在であれば充実した滞在となるでしょう。

Cons:

陆家嘴駅へ重いスーツケースを持っての移動は段差やアップダウンがあり大変です。正面のショッピングセンターの中を移動するのか良いかと思います。タクシーを使う人が殆どだと思うのでその点では問題ないのですが。

2026-05-08 • via Nuitee
C
Caroline • solo_traveller • gb
10
Superb location for my last night in China
Pros:

This was a superb stay in a great location for an astonishingly reasonable price. Absolutely every attention to detail is taken.

Cons:

Price of a G&T is pretty eye watering

2026-05-08 • via Nuitee
P
PRXPACHANGA • couple • gb
10
When the bund all lights up at night and you are in the middle of it: that's a pretty exciting place
Pros:

Of the many 5 star Hotels I have stayed at this one is right at the top. Everything was very clean, very comfortable,
very beautiful, and when you select to go Horizon Club you get a high view room, as well as use of exclusive club floors
and spaces. Also lots of things that would be expensive, for free!

Cons:

Pen in the room could be slicker

2026-05-07 • via Nuitee
B
Botogoz • extended_group • kz
10
Pros:

Месторасположение, вокруг красота. Вид из окон номера потрясающий. Уборка незаметная, но закрытие штор и подготовка постели ко сну-классная! интересные стихи - изречения на постели!

Cons:

не работал вай-фай

2026-05-06 • via Nuitee
A
Aly • solo_traveller • eg
9
2026-05-06 • via Nuitee
A
Abdullah • family_with_children • sa
10
2026-05-05 • via Nuitee
D
Dr. Vesselin • couple • at
10
2026-05-05 • via Nuitee
A
Abdullah • family_with_children • sa
10
2026-05-05 • via Nuitee
K
Kyriakos • solo_traveller • cy
9
2026-05-03 • via Nuitee
A
Arash • solo_traveller • gb
7
Prime location and nice staff at the Sky lounge
Pros:

Location and the Sky lounge

Cons:

Too busy and two buildings and the rooms quality are not the same

2026-05-03 • via Nuitee
M
Marat • family_with_children • ru
9
Pros:

Отличная локация на Пудонг. Вкусный и разнообразный буфет. Удобная кровать, отличный вид из окон. Близко к набережной.

Cons:

Мы жили на 35 этаже. Было шумно ночью и рано утром. В спа бассейн в раздевалке был наполнен кипятком. Причем и в мужской и в женской раздевалках. Невозможно было зайти. В комнате были пятна на мебели.

2026-05-03 • via Nuitee
S
Sebastian • family_with_children • ro
10
2026-05-02 • via Nuitee
A
Alekseyг • family_with_children • ru
10
2026-05-01 • via Nuitee
H
HANAN • couple • kw
1
Very bad
Pros:

Every thing bad except the location

Cons:

I pay too much money for nothing the furniture very old , I found hair in my bathroom , the air conditioner not working only fan no cooling , high prices for laundry high prices with low service

2026-05-01 • via Nuitee
A
Anna • extended_group • hu
9
2026-05-01 • via Nuitee