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Facilities
Property facilities
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Health or beauty spa nearby
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Heated pool
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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Key card access
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Tennis lessons on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Reception hall
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Garage
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Health or beauty spa nearby
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
Pudong Shangri-La, Shanghai offers a blend of classical elegance and contemporary designs in its two towers, providing guests with luxurious rooms boasting panoramic views of the Bund, Huangpu River, or Pudong's skyline.
Top-Notch Facilities and Services
Guests can indulge in the CHI, The Spa, well-equipped Fitness Centre, indoor swimming pool, sauna, steam bath, whirlpool, and massage facilities. The hotel's extensive event space, including grand ballrooms and function rooms, caters to various occasions with professional audio-visual facilities.
Culinary Delights from Around the World
With eight unique dining venues, guests can embark on a culinary journey sampling eclectic flavors from East and West. From authentic Huaiyang cuisines to modern Japanese dishes and cosmopolitan buffet options, the hotel ensures a delightful dining experience for all.
Book your stay at Pudong Shangri-La, Shanghai and indulge in upscale comfort, personalized service, and a myriad of amenities for a truly unforgettable experience.
Please note that all guests need to provide a valid government-issued ID or passport at check-in.
If you require an extra bed, you must notify the property 1 day before your arrival.
All airport shuttle services must be arranged at least 1 day prior to arrival.
Breakfast is offered at the hotel's designated venue during public holidays.
Breakfast-inclusive rates comprise breakfast for up to 2 adults.
Breakfast is free of charge for children aged 6 years or below.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not possible) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children 6 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
النظافه والفخامه.
كل شىء تمام.
Прекрасное расположение,вид из окна восторг.Обильный и разнообразный завтрак,один зал с европейской кухней,второй с китайской.Девочки на ресепшн неплохо говорят на английском
К сожалению раннего заезда нет,предлагают оплатить лишь еще одну ночь
le manager qui nous a aidé pour notre repas! mille mercis à lui
le personnel sympathique
le petit déjeuner EPOUSTOUFLANT
كل شي كان بالسنبتيك الا الافطار كنت اخذ قهوة وكروسون وبيض فقط
مافيه شي للامانه
We had a very pleasant stay at Shangri-La Pudong. The hotel itself is beautiful, especially the stunning lobby that gives a luxurious first impression. Our room was clean, comfortable, and well-maintained, with an amazing view overlooking the Pearl Tower and the Pudong skyline.
The location is also excellent — very convenient and accessible, close to two malls and the lively area of Pudong, which made getting around very easy.
The only downside during our stay was that the bathrooms did not include a shataf. We requested it several times, but unfortunately we were told that it is only available if you upgrade the room, which honestly did not make much sense to us. We believe this should be available in all rooms for guests’ comfort.
A very special thanks and shoutout to Mr. Alan Wang from the concierge team. He truly made a difference during our stay. He was extremely helpful, professional, and always attentive to our needs. His support and kindness helped make our trip even more memorable.
Overall, if you are looking for a hotel with a fantastic location, beautiful views, and excellent service, I would definitely recommend Shangri-La Pudong.
Stayed for 8 nights as family with 9 year old at Grand Tower.
Had organised the hotel transfer from the airport, which was great given we landed late at night. We were met by the hotel driver at arrivals, and seamlessly whisked away in a BMW 7 series.
We spent the first night in a Horizon Club Premier Bund View, and were then upgraded to a Grand Bund View Suite, thanks to the intuitive and professional Guest Relations Manager, Lynn (who then stayed in contact with us throughout our stay).
Both rooms were spacious and comfortable. Horizon club rooms are on higher floors but obviously the suites are even higher, and provide really good views over the river and the Bund thanks to floor to ceiling windows. The suite had an extra 16sqm of lounge and sitting area, big enough for our daughter to do cartwheels in. Plenty of room for the trundle bed, with added bonus of a Shangri-la teddy bear on arrival.
Bathroom, tub and shower were great with good amenities.
Housekeeping was great, with impeccable turndown service.
Booking a Horizon Club room allowed us to have lovely breakfasts and evening drinks in the Club on level 29, with great privacy and amazing views (Bund on one side, Shanghai Tower on the other). A couple of days however we decided to join the big breakfast area on Level2, where the variety is bigger (kids will particularly like the pastries and lollies buffet...) but the atmosphere is not as refined as the Horizon Club.
We must highlight that the free evening drinks at Horizon Club also came with a fairly generous food buffet, and on a few nights it became our dinner after long days of sightseeing. We were never there for high tea in the afternoon, but I'm sure it's great too.
The best part however were the staff at the Club, always attentive and helpful. The absolute gem was Dabie, who greeted us by name and a huge smile each day, immediately remembering our preferences in terms of tables, coffee/tea orders, and favourite food. A true professional, made our stay even more special.
The hotel has a great swimming pool (you will need swimming caps - the hotel sells them if you forget to bring them) which we used almost every night and was never too busy. From the pool you have views over the Pearl Tower.
The gym is great, but probably the best part was the spa-like facilities available for free to all guests (separate men/women areas) which include: sauna, steam room, a large onsen-type hot bath, special light-therapy showers, and a large changeroom/shower area. We used them most days to relax, and on some days we were the only guests using the facilities.
Room service was probably the only bit that left us a bit disappointed. One night we arrived back at the room late, ordered something simple to eat (a pasta and a club sandwich) but the food arrived more than one hour later by which time we were ready to sleep. The sandwich (a staple in hotel room service) was really small and sad-looking, and we didn't get any serviettes and other basic table items.
Given the impeccable food and service we experienced at Horizon Club and at the other breakfast floor it felt a bit out of sync.
Location: we decided for Pudong because we wanted a quieter retreat after long days of visiting Shanghai. The ShangriLa Pudong gives you that, but without being too far from the action: you are right on the river, and right next to Shanghai Tower, Pearl Tower, major shopping centres, metro station, restaurants (and even the Disney Store...).
In the morning I went jogging on the riverside at sunrise, super safe, best views with manicured gardens. Bikes are everywhere, and we used every means of transport: metro, the sightseeing tunnel, and plenty of DiDis to go everywhere cheaply and fast.
In conclusion, we will definitely return to Shangri-la Pudong again, and stay in one of the suites in the Grand Tower. Highly recommended.
View
No staff helps you at checkout time
The location
Service a little bit behind Shangri la qingdao
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No one helps you when you need them
Excelenta locație,confort,personal foarte amabil,mâncarea foarte buna si diversa.
E foarte inconfortabil reglata temperatura din spatiile comune: afara 28 grade, intri in hotel 23 iar când intri in lift 16 grade...efectiv îngheți in lift!!!
Very nice spacious rooms excellent overall
Toilet could be upgraded to include a bidet or water hose
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