Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Clean and spacious rooms
Excellent amenities
Cons:
Cleanliness issues
Language barrier with staff
Long wait for breakfast

Categories

Cleanliness
9.14
There were cleanliness issues noted, such as hairs in the shower and crumbs on the table.
Service
10
Staff were described as helpful, friendly, and attentive, enhancing the overall experience.
Location
10
The location is exceptional, with convenient access to attractions and the metro.
Room Quality
10
Rooms were noted as clean, spacious, and stunning with a beautiful view.
Amenities
10
Amenities were praised, though some facilities showed signs of wear.
Value for Money
9.61
The value was considered good given the overall hotel quality.
Food and Beverage
9.65
Food was generally good, but there were some comments about breakfast wait times.
Overall Experience
10
Overall experience was very positive, with memorable celebrations reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:45

Property Description

Luxurious Accommodations with Stunning Views
Pudong Shangri-La, Shanghai offers a blend of classical elegance and contemporary designs in its two towers, providing guests with luxurious rooms boasting panoramic views of the Bund, Huangpu River, or Pudong's skyline.

Top-Notch Facilities and Services
Guests can indulge in the CHI, The Spa, well-equipped Fitness Centre, indoor swimming pool, sauna, steam bath, whirlpool, and massage facilities. The hotel's extensive event space, including grand ballrooms and function rooms, caters to various occasions with professional audio-visual facilities.

Culinary Delights from Around the World
With eight unique dining venues, guests can embark on a culinary journey sampling eclectic flavors from East and West. From authentic Huaiyang cuisines to modern Japanese dishes and cosmopolitan buffet options, the hotel ensures a delightful dining experience for all.

Book your stay at Pudong Shangri-La, Shanghai and indulge in upscale comfort, personalized service, and a myriad of amenities for a truly unforgettable experience.

Important information:

Please note that all guests need to provide a valid government-issued ID or passport at check-in.

If you require an extra bed, you must notify the property 1 day before your arrival.

All airport shuttle services must be arranged at least 1 day prior to arrival.

Breakfast is offered at the hotel's designated venue during public holidays.

Breakfast-inclusive rates comprise breakfast for up to 2 adults.

Breakfast is free of charge for children aged 6 years or below.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1901 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.61
Food and Beverage: 9.65
Overall Experience: 10
박실이 • couple • kr
8
반전의 샹그리라
Pros:

위치 최고
길 하나 건너가면 황포강 산책 가능
창문으로 동방명주, 황포강 보이고,
옆건물 정대광장 ㆍ뒷건물 ifc몰 ㅡ쇼핑과 식당 천국
직원 친절
룸 깔끔

Cons:

조식 ㅡ기대 했는데 최악. 너무 넓고 주말이라 그런지 사람 많아정신 하나도 없음ㆍ음식 가지수 많으나 먹을거 별로 없음.
다음에 조식 불포함으로 머물 예정

2026-07-11 • via Nuitee
P
Pik • couple • my
9
a wonderful hotel stay in a beautiful hotel with view of the Huangpu river.
Pros:

I was upgraded to a big room in the new wing, overlooking the Huangpu river. Magnificent view

Cons:

shower cubicle can be bigger

2026-07-11 • via Nuitee
W
Weigang • couple • us
3
Pros:

我在房间淋浴水又小又冷

2026-07-11 • via Nuitee
M
Mazen • solo_traveller • sa
9
2026-07-11 • via Nuitee
БЕК-RM • solo_traveller • uz
10
2026-07-11 • via Nuitee
D
Dilip Kumar • couple • in
10
Clean rooms, well organize with all facilities , Location very nice , staff speaks English very nice
Pros:

Room was clean , well organize with all facilities , Location very nice , staff speaks English very good and well take care .
Just behind the Bund river , multiple world class restaurants with in 50 mtr, Very attractive location of the hotel.
i found the best lobby and very big seating arrangements, live music in the evening make hotel super ambience.

2026-07-10 • via Nuitee
C
Camille • couple • fr
7
Confortable et bien placé.
Pros:

L’emplacement, la gentillesse du personnel et la vue sur le Bund.

Cons:

Nous étions dans la partie ancienne de l’hôtel. Les équipements sont vieillissants ce qui est dommage.

2026-07-09 • via Nuitee
R
Relebogil3 • Business • Greater Johannesburg, Gauteng
10
Rele's stay @Shangri-la pudong
Pros:

The stay at the hotel was nice, they have amazing views, was staying in room 5461 my view was the river. They have great breakfast selection, they two malls across the streets. Walking distance to the radio tower sightseeing.

2026-07-08 • via Tripadvisor
K
Konstantin • couple • de
10
Es war perfekt!
Pros:

Die zentrale Lage in der Stadt, das sehr freundliche und zuvorkommende Personal, die besondere Atmosphäre! Gerne wieder!

2026-07-08 • via Nuitee
B
Botagoz • family_with_children • kz
7
отель добротный, но уже это не 5 звезд
Pros:

расположение отеля

Cons:

все понравилось

2026-07-08 • via Nuitee
F
Felix • solo_traveller • de
10
2026-07-07 • via Nuitee
L
Lulu • solo_traveller • us
10
2026-07-07 • via Nuitee
Z
Ziyun • couple • us
1
2026-07-06 • via Nuitee
N
nermien • couple • eg
6
Doesn’t worth the money check other hotels near Nanjing road
Pros:

The food was good

Cons:

Staff isn’t helpful
Staff doesn’t speak English or any other language but Chinese

2026-07-05 • via Nuitee
N
nermien • couple • eg
6
Will not stay there again for sure
Pros:

The smell of the hotel and spa are good

Cons:

Location isn’t good
Staff are very unfriendly
No staff speaks English only Chinese

2026-07-05 • via Nuitee
R
Rory • couple • gb
8
2026-07-05 • via Nuitee
M
Muhammad Nabil • couple • ae
8
2026-07-04 • via Nuitee
Y
Yoon Chong • solo_traveller • mu
8
NA
Pros:

NA

Cons:

NA

2026-07-03 • via Nuitee
P
Pei Chun • family_with_children • tw
10
2026-07-03 • via Nuitee
X
xianjun • solo_traveller • pt
10
Pros:

地段服务很好

2026-07-03 • via Nuitee