Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Clean and spacious rooms
Excellent amenities
Cons:
Cleanliness issues
Language barrier with staff
Long wait for breakfast

Categories

Cleanliness
9.14
There were cleanliness issues noted, such as hairs in the shower and crumbs on the table.
Service
10
Staff were described as helpful, friendly, and attentive, enhancing the overall experience.
Location
10
The location is exceptional, with convenient access to attractions and the metro.
Room Quality
10
Rooms were noted as clean, spacious, and stunning with a beautiful view.
Amenities
10
Amenities were praised, though some facilities showed signs of wear.
Value for Money
9.61
The value was considered good given the overall hotel quality.
Food and Beverage
9.65
Food was generally good, but there were some comments about breakfast wait times.
Overall Experience
10
Overall experience was very positive, with memorable celebrations reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:45

Property Description

Luxurious Accommodations with Stunning Views
Pudong Shangri-La, Shanghai offers a blend of classical elegance and contemporary designs in its two towers, providing guests with luxurious rooms boasting panoramic views of the Bund, Huangpu River, or Pudong's skyline.

Top-Notch Facilities and Services
Guests can indulge in the CHI, The Spa, well-equipped Fitness Centre, indoor swimming pool, sauna, steam bath, whirlpool, and massage facilities. The hotel's extensive event space, including grand ballrooms and function rooms, caters to various occasions with professional audio-visual facilities.

Culinary Delights from Around the World
With eight unique dining venues, guests can embark on a culinary journey sampling eclectic flavors from East and West. From authentic Huaiyang cuisines to modern Japanese dishes and cosmopolitan buffet options, the hotel ensures a delightful dining experience for all.

Book your stay at Pudong Shangri-La, Shanghai and indulge in upscale comfort, personalized service, and a myriad of amenities for a truly unforgettable experience.

Important information:

Please note that all guests need to provide a valid government-issued ID or passport at check-in.

If you require an extra bed, you must notify the property 1 day before your arrival.

All airport shuttle services must be arranged at least 1 day prior to arrival.

Breakfast is offered at the hotel's designated venue during public holidays.

Breakfast-inclusive rates comprise breakfast for up to 2 adults.

Breakfast is free of charge for children aged 6 years or below.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1826 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 9.61
Food and Beverage: 9.65
Overall Experience: 10
K
Klára couple cz
10
2026-06-19 via Nuitee
D
David solo_traveller gb
9
2026-06-19 via Nuitee
V
Vicenco solo_traveller hr
9
2026-06-19 via Nuitee
K
Klára couple cz
10
2026-06-19 via Nuitee
G
Guy Dayman extended_group gb
9
Pros:

The room and hotel bars and restaurants were great.

Cons:

Gym - Too small and too hot.

2026-06-18 via Nuitee
A
Ahmed couple ae
9
2026-06-17 via Nuitee
R
RAKESH KUMAR solo_traveller in
10
Pros:

They upgraded our room because there was smoking smell in our room from previous guests.

Cons:

Kids club open only on weekends.

2026-06-17 via Nuitee
J
Joelle couple ch
5
2026-06-17 via Nuitee
K
Karen family_with_children ca
7
overall good but a bit underwhelming for a five star hotel
Pros:

excellent location, responsiveness of staff (our room had a water leakage in the washroom and the engineers were sent promptly to investigate after I reported it), lobby decoration especially the fresh flowers all over the lobby ov

Cons:

for a five star hotel, the room where we stayed didn't look like a five star room - certain parts of the room especially the washroom looked rundown (time to upgrade it including addressing the water leak), the smell in the lobby was too fragrant (gave us headaches),

2026-06-17 via Nuitee
Y
Yongmei couple gb
10
2026-06-16 via Nuitee
couple au
8
Gret
Cons:

We had to change rooms on arrival due to smoking in the room. Second room was amazing

2026-06-16 via Nuitee
G
Guillaume solo_traveller fr
10
Pros:

Chambre spacieuse, lit très confortable, belle salle de bain, vue magnifique le Bund. Petit déjeuner très copieux. Personnel très aimable et attentionné.

2026-06-15 via Nuitee
S
saleem couple gb
6
Not value for money, didn’t get what we asked for at the reception
Pros:

Location was brilliant

Cons:

Stayed for the second time in the last 12 months, requested for a city view but didn’t get it, room carpet was miserable, bedroom wasn’t clean to a five star rating, not value for money

2026-06-15 via Nuitee
E
Edo solo_traveller nl
10
2026-06-14 via Nuitee
Николай family_with_children kz
3
2026-06-12 via Nuitee
B
Bashayer couple sa
4
جيدة
Cons:

لازم يوفرو شطاف في الغرف ،

وبالنسبة للأكل الحلال الخيارات قليله جدا !!

2026-06-12 via Nuitee
T
TIKUTAN extended_group de
10
2026-06-12 via Nuitee
Николай family_with_children kz
3
2026-06-12 via Nuitee
L
Lamyaa solo_traveller ma
10
2026-06-12 via Nuitee
D
Doston extended_group uz
10
2026-06-11 via Nuitee