Le Relais Saint Michel

Hotels
8.3 (5694 reviews)
La Caserne , Le Mont Saint Michel , fr
+33 2 33 89 32 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional location and direct views of Mont‑Saint‑Michel
Private terrace/deck with spectacular sunrise/sunset views
Easy access to the attraction; great vantage point for sightseeing
Helpful staff in some instances who resolved issues
Cons:
Cleanliness issues (stained carpet, bad smells, flies, reports of mould)
Outdated rooms and maintenance needs (doors, carpets, general wear)
Poor food quality and dining problems (mouldy items, foreign object, overpriced)
Limited in-room amenities (no glasses/water, minimal toiletries)
Inconsistent service and reservation/restaurant staff problems
Terrace privacy concerns (open partitions allowing visibility from neighboring terraces)

Categories

Cleanliness
6.5
Multiple reviews mention dirty rooms, stained carpet, unpleasant smells, flies and even mouldy fruit—cleanliness is a clear concern for several guests.
Service
9
Mixed reports: some guests experienced rude or slow restaurant/reception staff and reservation mistakes, but other staff helped recover situations and guests noted helpful interactions—overall service is generally capable despite inconsistency.
Location
9.8
Consistently praised: spectacular, direct views of Mont‑Saint‑Michel from terraces and excellent access to the site make location the standout strength.
Room Quality
8.8
Rooms are described as outdated and in need of maintenance (carpet stains, door issues, old fittings, open terrace privacy), but many guests valued the room layout and the exceptional views from the deck/terrace.
Amenities
8.6
Amenities were noted as minimal (few toiletries, no glasses/water in room) and limited in variety, yet the basic offering met expectations for a stay focused on location and views.
Value for Money
8.4
Several guests felt the price was high relative to food, amenities and room condition, while others considered the unique location and views to justify the cost—value is mixed but leans positive due to location.
Food and Beverage
6.5
Multiple negative mentions: poor breakfast quality, mouldy fruit, a foreign object in food, flies in dining areas and overpriced/underwhelming restaurant offerings; service at meals was sometimes slow or rude.
Overall Experience
8.8
A polarized but generally positive overall impression: for many the hotel was a highlight because of the unbeatable views and deck experience, while others were disappointed by cleanliness, food and dated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:40

Property Description

Luxurious Accommodations with Stunning Views

Le Relais Saint Michel boasts elegant rooms with private terraces and panoramic views of Mont Saint-Michel. The soundproofed and spacious rooms are equipped with modern amenities like a minibar and free Wi-Fi. Enjoy the convenience of en suite facilities during your stay.

Exquisite Dining Experience

Indulge in traditional cuisine at the hotel's restaurant or savor a drink while taking in the picturesque views from the terrace overlooking Mont St Michel.

Convenient Shuttle Service and Safety Measures

Explore the iconic Mont St Michel with ease using the complimentary shuttle service. Safety jackets are provided for evening strolls. Secured parking is also available for guests arriving by car.

Experience luxury and comfort at Le Relais Saint Michel - book your stay now!

Important information:

Baby cots are available upon request and need to be confirmed by the hotel. Extra beds cannot be provided.
Please contact the hotel one day before arrival to obtain the necessary one-time use access code for the hotel and the car park. Contact details can be found on the booking confirmation. Please note that access by car is subject to additional charges per 24-hour period; rates are available on the Mont Saint Michel Tourist Office website. Access to the parking lot costs 6 EUR from November to February, 10 EUR from March to June and September to October, and 12.50 EUR in July and August. Payment will be made via an electronic payment terminal at check-out.

Please note that check-in, key collection, and all dining services (breakfast, bar, dinner) take place at our partner hotel, Le Relais Saint-Michel, located directly across the street from Hôtel de la Digue.

Access & Parking:
The property is located within a restricted access zone.

Access Code: Please contact the hotel 24 hours before arrival to receive your unique one-time access code (required to pass the security barrier by car). Contact details are on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNS

Location

Guest Reviews

8.3
Based on 5694 reviews
Cleanliness: 6.5
Service: 9
Location: 9.8
Room Quality: 8.8
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 6.5
Overall Experience: 8.8
G
Gerd • solo_traveller • de
9
Pros:

Die Lage und die Aussicht ist phänomenal

Cons:

Kleinigkeiten
, nicht erwähnungswert

2026-09-05 • via Nuitee
C
Christian • couple • ch
3
Abzocke
Pros:

Die Lage ist grossartig,, Blick vom Frühstücksraum direkt auf den Mont-Saint-Michel

Cons:

Schmutzig, dreckiger Teppich, Schimmel, unerträgliche 29 Grad im Zimmer, müsste dringend renoviert werden. Sehr schlechtes Preis-Leistungs-Verhältnis

2026-09-04 • via Nuitee
T
Tatja • solo_traveller • de
9
2026-09-04 • via Nuitee
I
Ines • couple • de
7
Wird dem Massen Tourismus zum Opfer fallen.
Pros:

Das Beste ist die Lage!
Trotz teilweise sehr hilfsbereite Mitarbeiter ist es fast das einzig positive was ich hervorheben möchte. Man ist(noch) bemüht.
Restaurant/Frühstück ist gut… nicht so viel Frisch zubereitet.
Alter Baustil etwas modernisiert ist das Zimmer/Bett Größe sehr gut.

Cons:

Check In ist ab 16 Uhr und auch dann ist das Zimmer noch nicht bezugsfertig. In der Preislage ein no go.
Beim Abendessen im Restaurant ist es
ziemlich laut wegen großer Reisegruppen.
Dann wurde mir beim servieren das Besteck auf meine weiße Hose ( Currysoße!) fallen gelassen.
Nach mehreren Gesprächen/ Email mit Hotel Direktion und Restaurant Leitung sollte ich Ersatz bekommen. Aber leider ist bis heute nichts passiert.

2026-09-04 • via Nuitee
A
Alexandre • couple • fr
7
2026-09-03 • via Nuitee
N
Nicole • extended_group • gb
7
Pros:

Great location and amazing view
Room is very spacious and bright
Staff very friendly

Cons:

The carpet was wet because the bathroom was leaking into the room. It caused a very bad smell.
The staff clearly knew about the issue, they even put an extra towel on the wet carpet to soak it up, which felt weird and raised concerns about the overall cleanliness.

2026-09-03 • via Nuitee
T
TAKASHI • solo_traveller • jp
9
立地は最高
Pros:

立地は最高。駐車場も目の前。
駐車場アクセスコード取得に電話が必要かと思いましたが、ネットだけでできました。
立ち木は少し邪魔ですが、思ったよりは気にならなかったです。写真はメゾネットの上階から。
皆さん外出してるのか館内は静かでした。
設備は必要十分。
扇風機が複数置いてあったので真夏は大変なのかもしれません。

Cons:

室内に階段があるので、小さな子供には注意が必要です。

2026-09-03 • via Nuitee
V
Vanessa et Pascal • couple • ch
9
Pros:

Personnel agréable

Cons:

Établissement ayant besoin d’un bon rafraîchissement

2026-09-02 • via Nuitee
C
ChicagoJames • couple • us
8
Pros:

Amazing room, great view. Reception staff are amazing. Restaurant staff not so good, seems to be completely disorganized and the woman in charge clueless and rude. Took us 10 minutes to get seated for lunch and after 20 minutes of no service - not even water; we got up and left. The breakfast service as somewhat better. But great facility and lovely staff at reception.

Cons:

Restaurant staff need help.

2026-09-01 • via Nuitee
M
Marianne • couple • ca
7
Emplacement en or et délicieux restaurant.
Pros:

L’emplacement est parfait, l’hôtel le plus proche du pont menant au Mont Saint-Michel. La vue du restaurant est à couper le souffle.

Cons:

Il n’y a pas d’air climatisé dans les chambres et le plancher est de la moquette, donc niveau circulation d’air et aération, l’hôtel ne répond pas aux standards actuels.

2026-09-01 • via Nuitee
S
Stanislav • family_with_children • nl
6
2026-09-01 • via Nuitee
G
Gabor • couple • hu
10
Csak ajánlani tudom aki nem akar sokat utazni és reggeli közben szeretné nézni Mont Saint Mischelt.
Pros:

A lehető legjobb kilátással rendelkezik a legközelebb Mont Saint Mischelhez. A szálloda szép és tágasak a szobái. A személyzet nagyon kedves

Cons:

A folyosók és az étkező kicsit elhasználódott arra ráférne egy kis felújitás.

2026-08-31 • via Nuitee
E
Ezio • couple • it
4
Delusione totale.
Pros:

Posizione e posteggio.

Cons:

Accetto la posizione dove la veduta su Mont S Michel a colazione ( non dalla nostra camera) e’ apprezzata, tutto il resto è pessimo. Pulizia pessima (la sala a colazione aveva ancora residui di cibo sul pavimento della sera prima - abbiamo fatto colazione alle 7.30) Staff poco cordiale. Struttura vecchia e poco curata, sia all’esterno che all’interno. In bagno i 2 flaconi del bagnoschiuma erano entrambi vuoti, abbiamo usato il sapone per le mani per la doccia. In generale non vale assolutamente la cifra che si fanno pagare, né tantomeno le stelle che hanno.

2026-08-31 • via Nuitee
S
Sergio • family_with_children • it
8
2026-08-31 • via Nuitee
G
Ghisotti • couple • it
7
Bellissimo cenare con davanti l'Abbazia.
Cons:

La struttura non mi ha comunicato il codice per poter accedere alla struttura. Sono riuscito ad entrare ma con estrema difficoltà. Non parlano italiano. Alla fine ho dovuto pagare molto di piu' il parcheggio rispetto a quello previsto dalla strattura.

2026-08-31 • via Nuitee
C
Christopher • couple • de
10
Must-stay if you're going to Mont Saint Michel and worth the money!
Pros:

This hotel made our stay perfect! Highly recommend having dinner here as well, the food of the restaurant was fantastic as well. Spacious rooms, beautiful balcony even if you don't have the direct Mont Saint Michel view. We loved everything about this hotel and it's also perfect when visiting Mont Saint Michel as it's a mix of great views and peace and quietness around.

Cons:

Some staff wasn't super friendly and had some attitude. I don't want to generalize here though, we've had some incredibly helpful people and some more dry people. But it was something we noticed.

2026-08-30 • via Nuitee
Бойко • couple • nl
10
Pros:

Найближчий отель до замку , чудова локація. Смачна вечеря .

Cons:

Ми не забронювали вечерю заздалегідь і при заселенні нас не попередили що кухня готує обмежено. Ми розраховували прийти. Коли ми прийшли нам відмовили і сказали щоб ми йшли вечеряти в інший ресторан , хоча їх дуже мало і була вірогідність що ми залишимося голодні. Скажу чесно завдяки нашій сильній наполегливості ми випросили щоб нас посадили за стіл. Їду ми чекали близько години і чек був майже 100€ . Побажання попереджати гостей що вони можуть залишитися голодним якщо не забронюють завчасно столик . Бо ми такі були не одні. Але зірочки за це знімати не буду бо їжа була дуже смачна і саме місце чудове .

2026-08-30 • via Nuitee
C
Chiho • couple • jp
8
2026-08-30 • via Nuitee
I
Isabel • couple • es
9
Pros:

Sobre todo la ubicacion que es perfecta!

2026-08-29 • via Nuitee
H
Helmut • solo_traveller • at
10
Pros:

Die Aussicht

2026-08-29 • via Nuitee