The Metropole Hotel

Hotel is massively dated and the room was just poor , very old n stunk of damp. The bed was so old springs were sticking up , outside of the room the floors creaked so badly that every time someone walked past even quietly it made a racket. The windows were so filthy outside and inside you could barely see out of them.

Members of staff need to smile and help people wher there room is

God awful!
Parking shockingly bad (car was damaged)
Reception had no interest in my report of room being filthy and sheets had dried blood stains and wouldn’t change.

Very easy check in, pleasant staff, perfect location. No problems.

Absolutely disgusting experience. Do not book this hotel.

The hallways smelt of cigarette smoke I had sea view blocked by scaffolding the bathroom was clean but hotel very dated and smelly.

Hotel room was far too small bed pushed up against a wall bed mattress was terrible

In a fantastic location but rooms are very dated, and corridors were full of dust it desperately needs updated and it would be an amazing hotel

Loved our stay at the metropole hotel comfy beds decent room and a good price,highly recommended

The staff were very friendly

Staff were great. Mix up with room, trays and bin bags in the corridor over night. Thin walls could here the people next door talking. Great bathroom soap dispenser was over the bath and no addition soap provided. The bed was not great to sleep on, got a good view of scaffolding, bar was good, restaurant was nice. Not a bad hotel just not upto date but still enjoyed our stay with a really short 2 minute walk to the beach and attractions

For the money we paid I don’t think it was worth it, it’s a very tired and old hotel. The pictures online do not reflect the room we had. It smelt of stale smoke and didn’t look like it had had a proper clean in a while. The bedding however was clean but the surfaces and bathroom were not. However I can not fault the staff on the desk, they were lovely and very helpful!

It was good. Can tou let me know how i can claim my extra reward stamp when i checked out?

2 star at most

After checking in was given key to room
Only to get ther not be cleaned so reported it to reception
When back to our room later on and beds been done but left with no clean Towal’s etc
Also could not open window due to scaffolding been up

Had a fun family stay,hotel was great

Absolutely the worse hotel and especially for the amount of money they charge. To be honest we checked in and took one look at our room and then we checked out again and stayed in another hotel. The room was very very basic no extra pillows,the bedding was thin as hell. The bed its self was on wheels with a very dirty thin mattress. The staff was no help at all and their attitude stinks. I could go on and on

One night stay so just needed a roof over my head, nice view of brickwork from my window. Not able to leave my bag in a secure place before check in which was unfortunate

Room stunk of urine . window would not close at all broken .. no toilet roll soap until I went to complain at reception. No Shampoo or wash toiletries supplied at all even after asking it’s not policy to have in rooms . Dirty tea cup .

Hotel is very dated! Whilst quite clean the building is very run down! Staff not polite on desk, paid for a sea view with scaffolding all over the windows, bathroom was the only okay part of the room thought the price I paid for the room was ridiculous as it was so dated and cold and the bed was awfully uncomfortable