Mantra Hervey Bay

Hotels
•
Mantra
7.7 (3488 reviews)
Buccaneer Drive, Urangan , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old and tired rooms

Categories

Cleanliness
5.85
Some guests mentioned cleanliness issues including unclean rooms and smells.
Service
8.81
Guests appreciated the friendly staff and professional service.
Location
9.35
Great location near the marina and restaurants.
Room Quality
7.31
Room quality was adequate, but some guests found rooms small or outdated.
Amenities
6.84
Limited amenities mentioned, including issues with the gym and kitchen facilities.
Value for Money
7.8
Guests felt the room pricing was higher compared to the quality received.
Food and Beverage
7.85
Food options were limited; breakfast was not included for some.
Overall Experience
7.82
Mixed experiences, with some guests vowing not to return due to specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:48

Property Description

Waterfront Location with Stunning Views
Mantra Hervey Bay offers a picturesque waterfront setting, with all rooms featuring balconies that overlook the Urangan Marina and offer views towards the beach, just a short 500 meters away.

Luxurious Amenities for a Relaxing Stay
Guests can enjoy a comfortable stay with air-conditioned accommodations and complimentary wireless internet. The hotel also boasts BBQ facilities, a sauna, gym, and an outdoor heated pool for guests to unwind and rejuvenate.

Convenient Access to Attractions
Located just 10 km from Hervey Bay Airport and a ferry ride away from the renowned Fraser Island, Mantra Hervey Bay provides easy access to popular destinations, making it the ideal choice for travelers seeking both relaxation and adventure.

Experience serenity and convenience at Mantra Hervey Bay - book your stay now for a memorable waterfront retreat.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that accommodations is serviced once a week. When booking 3 rooms or more, different policies and additional supplements may apply.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 43 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3488 reviews
Cleanliness: 5.85
Service: 8.81
Location: 9.35
Room Quality: 7.31
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.82
D
Donna • solo_traveller • nz
8
A lovely relaxing stay. Our unit had all we wanted and was clean and comfortable.
Pros:

Loved the view from the 6th floor looking over the marina

Cons:

No fan in the bathroom

2026-06-06 • via Nuitee
K
Kate • extended_group • au
10
2026-06-04 • via Nuitee
A
Alison • couple • au
9
Great will be back
Pros:

great place to stay with excellent veiws and fantastic location.

Cons:

I reported this to the staff upon our departure, the light in the ceiling fan in the main bedroom just comes on by it's self. I think when someone in a adjoining room activatews their light it causes the one in our room to go on also.

2026-06-03 • via Nuitee
J
jeff • extended_group • au
8
2026-06-03 • via Nuitee
E
Elizabeth • family_with_children • au
8
2026-06-02 • via Nuitee
J
Jim • extended_group • au
8
I will be back
2026-06-02 • via Nuitee
S
SANDRA • couple • au
8
I would have liked to be notified when I booked the room beforehand that there was to be no water.
Pros:

location, room. view

Cons:

The lift was out for 3 hours on one day, there was no water at the motel for 7 hours so it made our stay difficult.

2026-05-30 • via Nuitee
P
Phillip • solo_traveller • au
6
Cons:

You can’t request an invoice when booking through Booking.com. They will direct you to Booking.com for any invoice requests.

2026-05-28 • via Nuitee
R
Richard • couple • au
8
Cons:

I left some documents and a notepad in the room but was not asked if I wanted them kept.

2026-05-26 • via Nuitee
B
Butterworth • solo_traveller • au
10
Pros:

Staff were so friendly and the check in and out was so smooth

2026-05-25 • via Nuitee
J
Jake • couple • au
7
2026-05-25 • via Nuitee
J
Jennie • couple • au
5
Disappointed
Pros:

Location was great pool looked nice but the gate was locked

Cons:

Netflix didn’t work
Pool gate locked
Noisy
Couldn’t turn lights off
My room was very old and tired

2026-05-25 • via Nuitee
J
JENNY • solo_traveller • au
10
2026-05-24 • via Nuitee
N
Nadine • couple • au
10
2026-05-23 • via Nuitee
L
Lauren • couple • au
9
Nice place
Pros:

View was ok

Cons:

Doors hard to open. Hot in bedroom.

2026-05-21 • via Nuitee
K
Kenneth • couple • au
6
Value for money very poor
Pros:

Location but hard to navigate around all work that is being done

Cons:

Cockroach’s in room bugs flying around toilet seat broken screen door latch broken no milk / water in fridge

2026-05-18 • via Nuitee
T
Tiffany • solo_traveller • au
8
Pros:

Great location, plenty of dining options nearby

Cons:

A few things needing repair Pool gate was locked as didn't open had to walk the whole way around building to get to dock.

2026-05-17 • via Nuitee
D
Diane • couple • au
9
2026-05-17 • via Nuitee
T
TAGHI • couple • au
10
2026-05-17 • via Nuitee
C
Chaminda • solo_traveller • lk
8
GOOD PLACE FOR A SHORT HOLIDAY
Pros:

VIEW WAS NICE IN UPPER FLOORS. GOOD LOCATION

2026-05-15 • via Nuitee