Mantra Hervey Bay

Hotels
•
Mantra
7.7 (3365 reviews)
Buccaneer Drive, Urangan , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old and tired rooms

Categories

Cleanliness
5.85
Some guests mentioned cleanliness issues including unclean rooms and smells.
Service
8.81
Guests appreciated the friendly staff and professional service.
Location
9.35
Great location near the marina and restaurants.
Room Quality
7.31
Room quality was adequate, but some guests found rooms small or outdated.
Amenities
6.84
Limited amenities mentioned, including issues with the gym and kitchen facilities.
Value for Money
7.8
Guests felt the room pricing was higher compared to the quality received.
Food and Beverage
7.85
Food options were limited; breakfast was not included for some.
Overall Experience
7.82
Mixed experiences, with some guests vowing not to return due to specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:48

Property Description

Waterfront Location with Stunning Views
Mantra Hervey Bay offers a picturesque waterfront setting, with all rooms featuring balconies that overlook the Urangan Marina and offer views towards the beach, just a short 500 meters away.

Luxurious Amenities for a Relaxing Stay
Guests can enjoy a comfortable stay with air-conditioned accommodations and complimentary wireless internet. The hotel also boasts BBQ facilities, a sauna, gym, and an outdoor heated pool for guests to unwind and rejuvenate.

Convenient Access to Attractions
Located just 10 km from Hervey Bay Airport and a ferry ride away from the renowned Fraser Island, Mantra Hervey Bay provides easy access to popular destinations, making it the ideal choice for travelers seeking both relaxation and adventure.

Experience serenity and convenience at Mantra Hervey Bay - book your stay now for a memorable waterfront retreat.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that accommodations is serviced once a week. When booking 3 rooms or more, different policies and additional supplements may apply.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 43 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3365 reviews
Cleanliness: 5.85
Service: 8.81
Location: 9.35
Room Quality: 7.31
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.82
K
Kayeleen • couple • au
7
Pros:

Its very well located being at the Marina.

Cons:

Room was small but fine for a couple of nights.

2026-02-13 • via Nuitee
C
Carolyn • couple • au
10
2026-02-13 • via Nuitee
G
Glenn • couple • au
8
2026-02-12 • via Nuitee
M
Moore • couple • au
10
2026-02-12 • via Nuitee
S
Simon • couple • nz
8
2026-02-11 • via Nuitee
P
Peter • couple • au
9
Pros:

The room, view and location was excellent. We were not impressed on how difficult it was to find the entrance to the hotel.

Cons:

Finding the main entrance to book in.

2026-02-11 • via Nuitee
T
Talia • extended_group • au
8
Good location and clean room
Pros:

View was great - rooms were nice and clean

Cons:

The elevator wasnt working so we had to walk 4 sets of stairs which wasnt ideal. Also didnt like that the main aircon was in the lounge room and not the bedroom

2026-02-09 • via Nuitee
G
Gaye • solo_traveller • au
9
Pros:

Ground floor room and proximity to the swimming pool

Cons:

I had no issues at all

2026-02-08 • via Nuitee
T
Toni • family_with_children • au
7
2026-02-08 • via Nuitee
J
Josh • couple • au
5
It was ok, for the price the place needs some love.
Pros:

Good location.

Cons:

Rooms were very dated, and could do with a renovation for the price they charge.

2026-02-08 • via Nuitee
L
Lola • couple • au
5
2026-01-30 • via Nuitee
K
Ken • couple • us
9
We enjoyed our time there
Pros:

We had a wonderful view of the harbor from our balcony

2026-01-29 • via Nuitee
M
Mark • solo_traveller • au
7
Pros:

View was good ,room clean

Cons:

No signs to tell were tower 1was ,very slow hot elevators,staff at restaurant very pushy and rushed us to order .

2026-01-29 • via Nuitee
K
Kelly • family_with_children • au
8
2026-01-29 • via Nuitee
S
Sharon • solo_traveller • au
9
2026-01-28 • via Nuitee
D
David • solo_traveller • au
3
Cons:

Almost a month and still waiting on my security bond to be released was told 48hrs almost a month later and i have contacted them mixed messages not sure why it takes a month to hold on to it

2026-01-27 • via Nuitee
B
Bevin • couple • au
2
Very dissapointed.
Cons:

Lift wasn't working had to walk up unsafe stairs, the shower was over a spar (which had dirt on the bottom) with side hight of 60cm to get in and out with a very slippery bottom very dangerous. The room was small

2026-01-27 • via Nuitee
S
Susan • couple • au
3
I wouldn’t stay there again
Pros:

The location was brilliant

Cons:

The smell of the room. Smelt musty and moldy. Carpets were wet underfoot like they’d just been cleaned maybe? But weren’t dry yet

2026-01-26 • via Nuitee
L
Lilianda • solo_traveller • au
5
2026-01-26 • via Nuitee
K
Karen • couple • au
10
Great location and fantastic views.
Pros:

Great location and view. Near Boat Club with good meals. Easy walking paths near by.

Cons:

Nothing

2026-01-26 • via Nuitee