Mantra Hervey Bay

Hotels
•
Mantra
7.7 (3365 reviews)
Buccaneer Drive, Urangan , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old and tired rooms

Categories

Cleanliness
5.85
Some guests mentioned cleanliness issues including unclean rooms and smells.
Service
8.81
Guests appreciated the friendly staff and professional service.
Location
9.35
Great location near the marina and restaurants.
Room Quality
7.31
Room quality was adequate, but some guests found rooms small or outdated.
Amenities
6.84
Limited amenities mentioned, including issues with the gym and kitchen facilities.
Value for Money
7.8
Guests felt the room pricing was higher compared to the quality received.
Food and Beverage
7.85
Food options were limited; breakfast was not included for some.
Overall Experience
7.82
Mixed experiences, with some guests vowing not to return due to specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:48

Property Description

Waterfront Location with Stunning Views
Mantra Hervey Bay offers a picturesque waterfront setting, with all rooms featuring balconies that overlook the Urangan Marina and offer views towards the beach, just a short 500 meters away.

Luxurious Amenities for a Relaxing Stay
Guests can enjoy a comfortable stay with air-conditioned accommodations and complimentary wireless internet. The hotel also boasts BBQ facilities, a sauna, gym, and an outdoor heated pool for guests to unwind and rejuvenate.

Convenient Access to Attractions
Located just 10 km from Hervey Bay Airport and a ferry ride away from the renowned Fraser Island, Mantra Hervey Bay provides easy access to popular destinations, making it the ideal choice for travelers seeking both relaxation and adventure.

Experience serenity and convenience at Mantra Hervey Bay - book your stay now for a memorable waterfront retreat.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that accommodations is serviced once a week. When booking 3 rooms or more, different policies and additional supplements may apply.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 43 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 3365 reviews
Cleanliness: 5.85
Service: 8.81
Location: 9.35
Room Quality: 7.31
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.82
C
Carol • solo_traveller • au
8
Pros:

Great location

Cons:

That there was not enough bowls serving plates etc if you ate in and the pool gate not working and the child’s pool not useable.

2026-03-28 • via Nuitee
G
Gary • couple • au
6
Refurbishment required
Pros:

Location and views

Cons:

Tiny room styled from the 1980's
Spa bath that was difficult to access
Single ply toilet paper ( seriously?)
Fan didn't work
Security door was stuck and hard to open

2026-03-26 • via Nuitee
D
david • couple • au
10
2026-03-26 • via Nuitee
A
Andrea • solo_traveller • au
9
2026-03-25 • via Nuitee
B
Brett • solo_traveller • au
9
2026-03-25 • via Nuitee
T
Troy • couple • au
5
Comfortable yet somewhat frustrating
Pros:

Pool and room were nice

Cons:

Air con not cold enough and the TV did not work. The entry through the door was difficult to operate

2026-03-23 • via Nuitee
S
Sharyn • couple • au
2
Boring due to accesses , amenities and lack of staff knowledge
Pros:

Location

Cons:

Old run down, poor access in out all gated everything locked up no access to pier walkways
Rooms small dated no facilities no items in fridges like water / drinks

2026-03-23 • via Nuitee
B
Bridgewood • couple • au
5
Probably won't recommend to others for the price.
Pros:

Location was good. The bathroom products smelt nice and good quality.

Cons:

The room had a wet carpet smell. The bar fridge was leaking. The pool facilities were closed and no restaurant let the accommodation down.

2026-03-22 • via Nuitee
N
Nathan • extended_group • au
6
Cons:

Pool never open, always issues, lift issues , aircon in three roooms aren’t big enough,
Won’t cool properly

2026-03-22 • via Nuitee
A
Anita • solo_traveller • au
1
Pathetic will never stay there again
Pros:

Staff were lovely

Cons:

There was damage to the room - it was out dated and ripped curtains and not worth the price in any way

2026-03-21 • via Nuitee
B
Barbara • solo_traveller • au
8
Pros:

Location and refurbished apartment

Cons:

The step over a bath into shower. Would have liked more than 3 coat hangers and a chopping board would have been great. Curtains needed to be out back onto hooks.

2026-03-17 • via Nuitee
M
Matt • extended_group • au
8
2026-03-17 • via Nuitee
F
fiona • couple • au
6
Pleasant but don’t expect too much.
Pros:

The view from the balcony is overlooking the marina.

Cons:

I was there for a week and no housekeeping. I had to ask for toilet paper, milk, tea coffee, towels. Asking for towels of the cleaners was met with some hostility. One receptionist was quite rude, l didn’t ask for milk and tea when she was on the desk. The room wasn’t very clean and I’m not fussy. The entrance to the pool is a joke, long walk to get to it as one of the gates is broken. Generally I think the place is a bit run down and overpriced for what you get. Would I stay again, probably not.

2026-03-17 • via Nuitee
T
Tammie • couple • au
10
2026-03-16 • via Nuitee
B
brett • couple • au
5
2026-03-14 • via Nuitee
K
Kathleen • couple • au
10
The staff was great and room very comfortable
Pros:

We had a swim up room

Cons:

Nothing

2026-03-10 • via Nuitee
M
Mark • couple • au
10
2026-03-09 • via Nuitee
D
Deborah • couple • au
6
2026-03-08 • via Nuitee
W
Wilma • couple • au
4
This is our 4th stay and was very disappointed.
Cons:

Lounge very uncomfortable. outside chairs horrible. No Netflix or DVD player.
No cold water or ice in fridge. AND the key cards were a problem at every entry.

2026-03-06 • via Nuitee
L
Lesleyanne • couple • au
6
Ordinary
Pros:

Position

Cons:

Harbour view room shows little of the harbour and is a ridiculous shape

2026-03-05 • via Nuitee