HOTEL CASA CONSTANZA

Hotels
8.5 (50 reviews)
1416 Avenida Venustiano Carranza , San Luis Potosí , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Inadequate cleaning service

Categories

Cleanliness
7.83
Several reviews indicated that cleaning was insufficient and specific complaints were raised regarding the state of the rooms.
Service
9.3
The assistance from staff was highlighted positively, particularly with personal attention during check-in issues.
Location
9.34
Multiple reviews praised the hotel's excellent location near downtown and attractions.
Room Quality
8.29
Rooms were generally described positively, though there were complaints about noise and comfort.
Amenities
7.32
Some amenities like hot water in showers were problematic, affecting overall satisfaction.
Value for Money
8.28
Given the location and some positive experiences, the value for money is seen as fair despite some issues.
Food and Beverage
8.83
The availability of breakfast services was also mentioned as a concern with a lack of options.
Overall Experience
8.8
Overall experiences were mixed with many positive aspects but notable concerns that may affect future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:28

Property Description

Luxurious Accommodation

HOTEL CASA CONSTANZA offers a 4-star experience in San Luis Potosí, just 4 km from Cathedral of San Luis Potosi. The hotel boasts a garden, free private parking, and a terrace for guests to unwind.

Modern Amenities

Guests can enjoy the convenience of a 24-hour front desk, a tour desk, and free WiFi throughout the property. The well-appointed rooms feature a flat-screen TV, air conditioning, and some even include a private balcony with city views.

Convenient Location

Located near Alfonso Lastras Stadium and Tangamanga Park, HOTEL CASA CONSTANZA provides easy access to key attractions. With Ponciano Arriaga International Airport just 17 km away, your travel convenience is assured.

Book your stay at HOTEL CASA CONSTANZA for a memorable experience in San Luis Potosí.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLP

Location

Guest Reviews

8.5
Based on 50 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
P
PABLO • solo_traveller • mx
10
2026-01-30 • via Nuitee
K
Karina Raquel • couple • mx
3
No es un hotel seguro. CUIDADO
Cons:

CUIDADO. No hay personal por la noche. SI tienes algún problema todo es por Whatsapp. La puerta del cuarto tiene un cristal donde se puede ver tu sombra desde afuera. Es muy fácil ingresar si hubiera alguien que quisiera hacerlo. Si quieres un hotel en donde sentirse seguro y dormir tranquilo, este No es el hotel.

2026-01-19 • via Nuitee
I
Irma • solo_traveller • us
7
Hotel is quaint, clean and at a great location. Noise was a turn off.
Pros:

Very clean rooms, friendly staff

Cons:

Great location, close to downtown and nearby restaurants, however, the noise at night was extremely unpleasant, because clubs across the hotel play music until early morning keeping from getting a restful sleep

2026-01-19 • via Nuitee
G
Gonzalez • couple • mx
8
2026-01-09 • via Nuitee
A
adeni • couple • mx
10
2026-01-05 • via Nuitee
A
Alvarez • couple • mx
9
Pros:

La instalación y la ubicación es excepcional

Cons:

No me gustó que todo sonaba en la habitación, apenas te sientas en la cama y rechina; la puerta de entrada súper difícil de abrir ( ojalá arreglen la chapa), ya de último muy poca seguridad en el estacionamiento

2025-12-15 • via Nuitee
S
Sandoval • solo_traveller • mx
7
Cons:

No hay nadie en recepción durante toda la noche. No hay quien habrá el portón para meter o sacar el auto. Nadie como personal de seguridad o limpieza con quien hablar. La limpieza de la habitación deja que desear. Solicité factura al llegar, solo me dieron un correo para solicitarla y aun no la recibo. 😔

2025-12-01 • via Nuitee
A
Arturo • couple • mx
10
2025-11-25 • via Nuitee
M
Martin HRK • couple • mx
8
Me encanta!
Pros:

Su ubicación excepcional, arquitectura clásica, habitaciones con balcón y trato amable del personal hacen que la estadía en este alojamiento sea memorable. Regresaré cada vez que visite la ciudad.

Cons:

Puede mejorar en la comodidad de sus camas y en el funcionamiento de sus regaderas.

2025-11-24 • via Nuitee
A
Arturo • couple • mx
10
2025-11-12 • via Nuitee
A
Arturo • couple • mx
10
2025-11-12 • via Nuitee
A
Arturo • couple • mx
10
2025-11-12 • via Nuitee
F
fransie • couple • mx
1
recibimos confirmacion del la casa y no nos recibieron
Pros:

no desayunamos

Cons:

nada llegamos a las 9 pm la casa estaba cerrada todo apagado en la puerta tiene un c
numero celular que nunca nos contesto, solo una habitación prendida les gritamos pero nadie nos abrió.
tratamos de comunicarnos con booking.com al numero que aparece en la pagina y nunca contesto no es la 1 vez que contratamos booking pero a bajado mucho su servicio. a esa hora tuvimos que buscar hotel nos quedamos en el hotel Real Plaza, muy agradable el lugar

2025-11-07 • via Nuitee
J
J. Refugio • couple • mx
8
2025-10-14 • via Nuitee
C
Caballero Mendoza • extended_group • mx
5
Pros:

La ubicación

Cons:

El agua de la regadera siempre salió fría, el hotel por lo general permanece solo, no hay nadie que pueda ayudarte.

2025-09-29 • via Nuitee
S
Sandra • couple • mx
10
2025-09-28 • via Nuitee
A
Arturo • couple • mx
10
TRANQUILIDAD ABSOLUTA
Pros:

la habitacion, lo cómoda, amplia, en general mi estancia estuvo muy agradable, espero volver pronto

2025-09-17 • via Nuitee
A
Arturo • couple • mx
10
2025-09-06 • via Nuitee
A
Arturo • couple • mx
10
2025-08-24 • via Nuitee
J
Jorge Héctor • couple • mx
8
Cons:

Las dificultades para tener agua caliente en la regadera.

2025-08-18 • via Nuitee