Aiden by Best Western Cape Cod - West Yarmouth

Hotels
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Aiden by Best Western
7.5 (1075 reviews)
476 Route 28 , West Yarmouth , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Clean facilities
Good location
Cons:
Noisy hallways
Limited breakfast options
Temperature issues in room

Categories

Cleanliness
6.89
Some guests noted the hotel is clean, but there were concerns about dated rugs and the overall upkeep of the carpeting.
Service
8.36
Staff were consistently mentioned as friendly and accommodating, particularly in the breakfast area.
Location
7.9
Guests appreciated the central location and ease of finding the hotel.
Room Quality
6.85
Rooms are large and comfortable, though some reported temperature issues and dated decor.
Amenities
7.38
Basic amenities available, but some areas like the indoor pool were noted to be cold.
Value for Money
7.84
Overall value is considered good given the services and location, despite a few shortcomings.
Food and Beverage
7.39
Breakfast received mixed reviews; staff were helpful but options were somewhat limited.
Overall Experience
7.36
Mixed reviews overall, with many enjoying their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:10

Property Description

Luxurious Amenities and Services

Aiden by Best Western Cape Point in West Yarmouth offers a blend of comfort and convenience. From a seasonal outdoor pool and fitness center to a restaurant and bar, we cater to all your needs. Enjoy free WiFi, private parking, and a 24-hour front desk for a seamless stay.

Elegant Rooms with Modern Touches

Each guest room features a flat-screen TV, a private bathroom with complimentary toiletries, and a hairdryer. The 4-star accommodation also boasts an indoor pool and sun terrace for relaxation.

Prime Location for Beach Lovers

Situated just 1.8 km from Colonial Acres Beach and 2.3 km from Seagull Beach, Aiden by Best Western Cape Point is a haven for beach enthusiasts. Book your stay now and experience the ultimate coastal getaway.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 1075 reviews
Cleanliness: 6.89
Service: 8.36
Location: 7.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.36
B
Brianna • family_with_children • us
10
2026-04-03 • via Nuitee
S
Stephanie • couple • us
3
Not a port in the storm
Pros:

I booked this for friends who were caught in the blizzard and this place is fairly near their condo, which has no heat.

Cons:

The man at the front desk was rude to my friends and their room was not available at the advertised 3 pm check in, but rather at 5:30. In addition, the agreed upon charge was over billed by more than $30 and I am still waiting for the credit card dispute to be settled. Suffice it to say, my friends will not be sending any friends or family to stay at this hotel. Lost opportunity for the hotel and a poor way to run a business.

2026-03-25 • via Nuitee
B
Burley • solo_traveller • us
10
Great place in a perfect location.
Pros:

It was great! Clean and good amenities. Perfect Location.

Cons:

Nothing.

2026-03-24 • via Nuitee
M
meganmV6019IY • Family
2
When it comes to safety of your family...Do not stay here!!
Pros:

Our fire alarm/ carbon monoxide detector started going off, the staff member came to our room took it off the ceiling said it was the carbon monoxide detector and that they were happy we didn't go to sleep. Staff member said he was going to open the window and that we would be fine with the window open (it was February on the cape!) We of course with 2 little kids stated that we absolutely were not comfortable staying in that room. We have 2 queens and they gave us (family of 4) a King-sized room. 4 people in 1 bed meant no sleep for mom and dad. To top it off, some random person entered our room at 2am!! 2am!! we received a call at 630 am with confused hotel staff with who we were and why we were in that room. I am completely appalled by the response to basic safety issues. Discussed in the morning with our displeasure to the night's stay and was told they would take care of it and reach out to us. Weeks later no response, called hotel to speak with someone/manager they said there were no notes on our stay (makes sense with the lack of communication). Asked to speak with a manager and was told that it will be up to the manager if they wanted to call me back. Informed the hotel that I would be going further if I didn't get a response (they didn't really care).

2026-03-17 • via Tripadvisor
D
DeCouto • solo_traveller • us
9
Pros:

One key point was you were able to carry your beer alcoholic beverage throughout the hotel

2026-03-16 • via Nuitee
J
johnlG9602VU • Couples
2
Please looks elsewhere
Pros:

This is the first time ever giving a bad review to a business but when i saw the ad it was a great looking hotel but when i arrived out looked beautiful but the room had doors that you can actually walk to the other room it was a circus had kids playing hockey on the hallway while the parents drinking beers and watching the games kids banging on the doors and at 2:00am the next door got a hooker and having loud sex I heard everything

2026-03-15 • via Tripadvisor
P
paulafU2110AB • Family
2
Bad experience
Pros:

This hotel was ok but it was more for family with alot of kids . The pool was always full and adults couldn’t enjoy it felt like a summer camp for kids . The children were running up and down the hallways for over 4 hours without adult supervision with parents not caring that other people paid to have a nice relax time. I don’t recommend and the staff needs to have more order with people that leave their children unattended .

2026-03-14 • via Tripadvisor
A
Allan • couple • us
5
Pros:

Great breakfast and good Indian food for the restaurant inside.

Cons:

The pool wasn’t operational for the three days. I was there with my kid. Expensive hotel.

2026-03-12 • via Nuitee
M
Mike27 • family_with_children • us
8
2026-03-12 • via Nuitee
O
Olivia • family_with_children • us
10
Can’t wait to come again
Pros:

Loved the staff
The tashar restaurant inside the hotel was top tier
Their drinks were to die for as well as the cauliflower 26 on the menu!!!!!

Cons:

The only thing I wish I could change was the bar staying open a little later
And adding a hot tub

2026-03-03 • via Nuitee
W
Walber • couple • us
1
2026-03-01 • via Nuitee
S
Shorna • family_with_children • us
5
Pros:

Location

Cons:

The Hallway was too noisy and the indoor door way in the lobby.

2026-02-27 • via Nuitee
M
Maria • family_with_children • us
1
2026-02-26 • via Nuitee
C
Caitlin • family_with_children • us
6
Great price
Pros:

Location

Cons:

Nothing

2026-01-26 • via Nuitee
D
Da Rosa • extended_group • us
9
2026-01-26 • via Nuitee
E
E9017RGjaninep • Family
2
Avoid and thank me later
Pros:

Horrible customer service…. Wouldn’t address concerns Horrible attitudes by management. Dont waste your money and stay at another establishment if visiting this area. ….

2026-01-22 • via Tripadvisor
R
robert • extended_group • us
8
2026-01-19 • via Nuitee
J
jennifer • solo_traveller • us
3
Pros:

i had only one request i asked for king size pillows, the staff came back and told me yhey only had one small pillow it was rediculous, i was in a handicap roon, and it is to small to get a walker around in.

2026-01-19 • via Nuitee
M
Mirlande • family_with_children • us
7
2026-01-19 • via Nuitee
J
Joseph • family_with_children • us
9
We will return.
Pros:

Excellent breakfast, staff was excellent

2026-01-19 • via Nuitee